My wife and I have purchased 2 vehicles from Ed Morgan at Royal in the space of a year, and both…read morewere handled totally by text before we ever set foot in the dealership. Fair pricing and no BS add-ons. Recently had a small issue with my Tacoma. Wasn't something they normally see, so my salesman, the sales manager (Nick) and Ashton back in the body shop got involved. Exemplary service from all. What you buy isn't all that matters. It's also WHERE you buy. This Tacoma is my second Toyota from Royal, and won't be my last. And a special shout out to Ashton. She's an absolute treasure. I drive over an hour to deal with them because my local dealer adds $1100 to MSRP for some anti theft stickers and paint protection while the vehicle is still in transit. Not gonna start out $1100 in the hole.

I've been having my cars serviced at Royal South Toyota in Bloomington Indiana for over 4 years…read more Late 2020 is when I got my first Toyota; a 2019 Camry SE. I love the responsive, spirited ride that sports tuning gives me. And even though my first Toyota came from another, non-Toyota dealer, Royal South welcomed me and provided us fantastic service. In late 2022, I got curious about the new Camry hybrids with their very uniquely TOYOTA ECVT drive train. So, I test drove and traded for the 2023 Camry Hybrid SE Nightshade model. VERY nice ride. In the meantime, my lady starts looking for new vehicle options. She's really special. So I start showing her the Toyota Camry experience... 'cause she deserves some of the best things in life. As time goes by, she's impressed, but a little afraid of it (as one should be), so maybe she'll get something a little smaller. So, we're looking around wherever we go. And New year's eve comes around... and we're out car shopping. We walk in to one dealership and they have this beautiful 2025 Camry Hybrid XSE in the middle of the show room, like 3 cars deep from the door to outside. Don't you just love the way life can turn kind of magical sometimes? I mean, you still have to work out all the details to connect with reality, but somehow all the intent, understanding, trust, and motivation that drives these things just jiggles around and falls together so clearly. So, we're looking at all the sweet features on this lovely thing and I ask her if she'd like to test drive it. And right then, we did a lot of talking and negotiating between each other right there. And we test drove that car and bought it, right on the spot, two hours away from home. Back home in Bloomington, we sometimes long for a sentimental visit with our very nice dealer of origin, but Royal South Toyota provides our service with the highest level of professionalism and integrity. Hey! You ought to go find and test drive the Toyota you need today... and find out what you've been missing.

Quick and easy oil change. Chris made everything easy to…read moreunderstand. Was in and out within 45 minutes!

The customer service is okay. But I was there clueless about any vehicle and clueless about…read morefinancing a vehicle I thought I would get a decent vehicle nope soon as I drove it home it's jumping really bad. They kept circling as is I shoulda known they were selling a very unsafe vehicle my daughter not even 2yr old was n truck with me it scared her and me. I'm pretty upset they conned me into it and said o we can fix it if u pay for it. That's totally unprofessional they should have tested it and everything I know they knew about it jumping and not wanting to go. Now I'm stuck 15 thousand n hole with a piece of crap truck.

My son was looking to buy his first car and I went with him since I've had a lot of history buying…read morefrom dealerships. I was pleasantly surprised (especially given today's car market). We made a fair deal for my son and the dealership without playing games. Jasper, Tim and Ryan were all great to work with and very personable. Based on this purchase I would highly recommend. Probably the best car buying experience I have encountered.

This dealership and its staff are not very good. I ordered a paint touch up pen and it has been…read moresitting at the dealership for over three months and no one followed through and called me to tell it was there for pick up. Also I have left three voicemails over the preceding few months and none have been returned This is this dealership gets a low mark. No service trust. ----- update I called Mazda Indianapolis Ray Skillman. They answered the phone and in 12 minutes answered my question. Evidence speaks for itself

We bought a 2013 Ford Focus and the buying experience went so smoothly. I would definitely buy…read moreanother vehicle from them. We went on a Saturday just look and test drove a few cars. We went home and talked about it and went back on Tuesday and made a purchase. there was no sales pressure to buy and we negotiated the price.

Do not buy from wheels auto sales they are not a reputable company…read more They say they inspect their cars but they sold me a car with a bad transmission that nearly got me killed. I REPORTED THEM TO THE A.G BUT GOT NO SATISFACTION. Of course I'm the one that's a liar- because I bought a car with a rebuilt title. Do not trust them. Fred Vojdani And Ron Baherie

Great little car lot in Bloomington IN. Competitive pricing and a cash discount. Very willing to…read morenegotiate. Honest on any defects in the condition of the car upfront and willing to take off the price of the repair or pay for the repair prior to selling. Disclosure of all prior repairs and if the car was in an accident, auction purchase, or local. Looked at several cars, including a VW Bug, 2 Audi A4s, Saab, and 2 Minis - all in the 2006-2009 year range with bells and whistles and between $7,000-$10,000 Cash Price. Bought a 2007 Audi A4 with customization as our 16-year-old daughter's first car and have been very satisfied with the purchase. Paid $9,000 all cash and have been very satisfied. No problems, great experience - Purchase made in June 2015. Will do business with them again when our 15-year-old son needs a car.

3 weeks after I bought the car, had to replace the motor. Turns out the motor was a re-build. The…read more2 guys working there both lied to me. Shame on me for thinking a small business like theirs wouldn't have to scam people to be successful. Don't make my mistake.

I found a vehicle in the used car lot I wanted. I reached out and after a coupke days of waiting I…read morehad to call back because nobody was calling me. I was connected to Jacob (remember that name ans avoid at all costs), the used car salesman. I explained to Jacob I lived 5hrs away and wanted to see a detailed option list. I clearly explained im 5hrs away and I needed to see it before I made the drive. I asked several times what was the paint like? Any dents or deep scratches? Accidents? Was told NOPE its his bosses car and in very good shape. I kept asking the above questions to no avail. Against my better judgement I rented a car and took a day off work. I finally get there and first glance car looks good. A walk around in the SUN (car looked ok wet and in the shade of course) clearly shows many issues. The front fascia was ran Into something. I dont mean a little, I mean a lot!!! Its had HUGE DEEP gouges on the pass side and the top edge of the fascia didnt match the hood and the drivers side headlight housing looked much newer than the other. It looked like chit! Now to the paint. Id accept normal wear and tear but this was clearly a crappy attempt at covering up a previous accident. The drivers door had stains in the paint all over and the paint blends looked very obvious. Someone even used scotch brite or sandpaper to sand a couple spots! It was a huge mess. I think the guys from the "gee boss is always wanted to fun a transmission" commercial did the repair. The back of the drivers door has a crease from where the door was pushed back and the rear door was opened, putting a kink in the metal. I'm pointing all this out while I'm being told "well its a used car", "well its just in the clear coat" and being explained to how I can fix it, I took a day off of work, rented a car and drove 5 hrs each way to see a car very misrepresented. I was lied to by Jacob about nearly everything about the car and I never did get that option list.

It took a GMC to have a check engine light for overheating (the truck was not overheating), and an…read moreairbag recall was performed. We received a diagnostic charge for the visit. Curry addressed three of the five items, and the Airbag recall was completed. The price for the items was not bad. However, when picking up the truck, the airbag light was still on after the recall was performed. Upon returning the truck to service, Curry found the sensor was malfunctioning on one side. They wanted to charge another diagnostic charge, noting that we had not specified the airbag light. Curry said this is another tech, and he must also get paid. I explained that if I received an item with a warning light and repaired part of that system and the light was still on, I would wonder if I had completed the repair correctly. My argument did not matter. The service department did this without my asking, forwarding me to a manager. I greatly appreciate your addressing my concern without me having to elevate it. I did say I would pay the $135 (not a considerable amount) and recall this as I look to do future business. The manager came back on the phone and said that he would cover it, and it may not matter when it comes to future business. I appreciate their gesture and their handling of the fee. I know Curry's reputation and the excellent service they usually provide. This situation confused me. I have not taken my Mercedes or Gladiator to Curry; however, I wonder if this was because my son brought his truck and not because I was walking in to have a repair. Please understand that if I am clear, you must clarify the diagnostic you wish to have done, and you will be charged for each test. Also, if you have a recall and do not specify the light associated with the recall, they will not check the reason for the light and still place it as completed or repaired. (I would wonder if the recall was done correctly if the light was still on). I am shocked by this approach and pleased that Curry did not hold my son responsible for the cost.

As you all know, for a dealership to get a Five-Star rating. It can be very tough. Amanda Shotts is…read morea dream come true in dealership service industry. She is prompt courteous and most important. She Cares. She has called me back every time when I had questions. She is above and beyond. Keep it up Amanda.

Dropped my car off on a Monday. Was told Thursday they didn't have a transmission tech. They knew…read morewhen I dropped it off, it was a transmission error light. Why take a car in if you don't have the proper mechanic? Wasted four days of my time. Sadly this wasn't my first issue with this location. However, I promise it's my last.