My dogs said they had a great time here! We left them for 5 days and one of ours is a male Chow and…read morethe other is a female Foxhound and German Shepherd mix with severe abandonment issues. Both dogs were happy and in great condition when we picked them up. They had been cleaned and brushed. And they were so tired when we got them home! They really had a great time at this place. It was our first time here and we will definitely be back.

I have revised my review because I was very impressed with how quickly management responded to my…read moreconcerns. After I reached out, the manager took the time to thoroughly investigate the issues I raised, review the phone calls, and discuss what happened with the staff. Most importantly, they took accountability for the communication breakdowns and acknowledged where things could have been handled better. My biggest concern was the grooming service, and management offered a refund for the grooming, which I felt was a fair resolution. While I was disappointed with several aspects of my dogs' stay, I do appreciate a business that listens to customer feedback, conducts proper due diligence, and works to make things right. For that reason, I have updated my rating from my original review and increased it to four stars. While there is still room for improvement in communication and execution, I appreciate the professionalism shown by management in addressing my concerns and their willingness to stand behind their services. Before resolving: I am extremely disappointed with my recent experience at Meadowlake Pet Resort and will not be returning. Before my dogs' stay, I called a week in advance to provide updated feeding instructions and grooming requests. I specifically requested that both dogs be groomed on Monday morning and that I be called immediately afterward. Instead, they were groomed on Sunday without my knowledge, and I never received a call. By 2:00 PM on Monday, I had to call myself to find out what was going on. What frustrates me most is that my dogs were apparently groomed and bathed only to be placed back into a boarding environment afterward. To make matters worse, they were not taken out for playtime on both Sunday and Monday, despite the fact that I paid for two play sessions. As a result, they spent unnecessary time confined when I was paying for additional services. When I picked them up, they smelled bad enough that I had to bathe them myself after returning home from my wedding and travel. Having to re-bathe dogs that were supposedly just groomed is unacceptable. I was also disappointed that the boarding location I specifically requested and was told would be available was not where my dogs were actually housed. Had I known that request would not be honored, I would have appreciated honest communication. Additionally, I paid for the Hotel Plus package, but based on my experience, I am not convinced my dogs received all of the services included. I was under the impression that photos were part of the package, yet I never received any updates or pictures during their stay. The grooming itself was also disappointing. The haircut looked as though only a few hairs were trimmed. Both dogs still had long coats despite the Texas heat, and nobody contacted me to discuss how I wanted them styled. When I expressed concerns and requested that they be re-bathed, I was told I would have to pay additional charges. What stands out most is the lack of communication. When I called the week before, there was no issue making note of feeding instructions because they involved an additional charge. However, there seemed to be very little effort made to communicate about grooming changes, boarding arrangements, playtime, or any concerns that arose during the stay. Overall, I feel I was overcharged for services that were either not performed as requested or not performed to an acceptable standard. This experience was frustrating, disappointing, and not worth the premium price paid. Unfortunately, I will not be bringing my dogs back.

They take really good care of your pets. Your pet comes home happy from here - I think that says it…read moreall.

I've been taking my little Peanut to Parkland on Pitts Rd. for about 2.5 years now for day boarding…read moreand grooming. He loves to go and see everyone who works there and cares for him, in addition to having fun with his puppy friends. It is very clean and well-managed and has lots of yard room for dogs to run and play outside. The owner, Kelly is very strict about ensuring all pets have their vaccines, so I have every confidence my pup will not contract anything bad from another pet. I highly recommend this business as it gives me peace of mind when I have to leave my sweet dog for the day, and would feel just as comfortable if I ever had to be gone overnight.

We recently boarded our dog here for a week and had a mixed experience. The facility was nice,…read moreappeared clean, and the staff were friendly and welcoming. We needed boarding on short notice, and they were able to accommodate us once our dog's vaccination records were confirmed, which we appreciated. During his stay, there were no cameras available for owners to check in on their pets, but we did receive a report card update. Unfortunately, about three days after bringing our dog home, he developed a severe cough. We took him to our veterinarian, who diagnosed him with kennel cough. As a result, our dog is now on medication for the next three weeks and must be kept away from other pets while he recovers. We understand that kennel cough can be highly contagious and can occur even in facilities that require vaccinations. However, it was disappointing and costly to deal with immediately after boarding. While we appreciated the friendly staff and accommodations, this experience leaves us with mixed feelings about boarding here again.

This place is really pretty good. The people know the dogs and seem very sweet. Our dogs seem…read morepretty happy when we drop them off and pick them up. The staff also make it easy to drop off and pick up. We feel the place is clean and safe.

I have been waiting a very long time to post this! I gave…read morethis five stars so that people looking for positive reviews can see the truth. However this deserves not 1 star. So here is the real deal. The "insider" edition. The regular employees really try hard and are worked to death. They care about your animals, as well as their well-being. Also, they are afraid of the owner because of how cruel she is to her employees. She also flips out on employees as well as management, who work really hard as well. This happens all the time. However, the owner does not care about anything except for her money. She only cares about poodles because she breeds them for a huge amount of money. This is also why she has a poodle rescue business attached to it. Trust me when I say she does not give a shit about her employees or anyone else. She is completely two-faced. That, I want to promise you. I can see it and I can hear it all the time. In addition, let's just say that you may find only one or two people that do not share the same skin color as her. However, I know what I am allowed to post legally and we'll stick with that, if you know what I mean..... Not only does she treat her staff horribly, but she is extremely rude to them all the time tells them what to do, even if it is not good for your animals. She absolutely demoralizes her staff all the time, and always blames them for something going wrong - Even though it looks like a lovely place and the staff smiles. But on the inside, it is a very horrible place and I would not bring your animal over there. Also, she causes problems and gets in the way of the employees taking care of all of the animals. It's like she really does not know what she's doing, except for only business purposes to make money. You should see the car she drives. She has a very expensive sports car and shows It Off. I even saw on the news that a news team went over there to figure out why she was getting rid of poodle rescue. I don't know what happened behind the scenes, but I can only assume that she is in charge of it completely now and that is why they still have it there. Again, lots of money in her poodle business. So please beware about this place. The workers are wonderful but they are more than overworked and seems that they are discriminated against in many different ways. No matter who they are. The owner only cares about business and money. It's unfortunate that customers are not aware of what happens behind the scenes. The owner's name is Gwinnett. And she is most definitely Too Faced between her company and her clients.

Smells like piss when you walk up to the front. Inaccurate website description. I called two days…read moreago to confirm they were still holding confirmation classes on Thursdays but low and behold there's no one here. Waited for an extra 15 minutes just in case, but no my 2 hour drive was for nothing.

My Maltese pets, Molly and Maisie, did very well being boarded in a kennel with a patio. The staff…read moreis caring and it's obvious they know my fur babies well. We look forward to using Fondren 5 Star Pet Resort for our boarding needs!

My fur baby Max LOVES it here. He is well taken care of every time he goes there and is exhausted…read moreby the time I pick him up. Staff is very friendly and I highly recommend giving these guys a try :)

**This review is for their doggy daycare**…read more I found this place when I needed a babysitter for my pups and couldn't find one last minute. My coworker told me she had heard good things about Pampered Pets so I gave them a shot and it was the best thing ever! It was an easy process getting my two labs in the system. I had to send all their updated vet information and create a profile and they were good to go! I know a few places require you have a "test day" and get approved to daycare with them, that is great and all if you have the time, I don't. My dogs literally have smiles on their faces when I take them now. They know the route and the closer we get they start jumping all over the car. They play ball and swim and run around with other pups. They get attention from the staff. It makes my heart happy to know they are having fun while I'm at work and not just sitting in the house all day. Prices are very reasonable. Half days are $18 and full days are $30. They open early at 7:30 and close late at 6. Makes it super convenient for me with my work schedule. The staff is so kind. They have a great Instagram where I can almost always find pics of my dogs while they are there being posted which just gives me a little update of what they are up to! My attached picture is their most recent Fall Picture Day! Sadly we are moving out of Houston and I am so terrified I won't find a place as good as Pampered Pets!!!! Would definitely recommend.

My two dogs stay here all the time, they love coming to Pampered Pet Inn! The staff know them both…read moreby name and we are always greeted with a smile. I absolutely love the seasonal pictures they are always doing and it feels so good to be able to trust a business with part of my family when I can't take them with me on vacation. Finding Pampered Pet Inn has been one less thing we need to worry about when booking a vacation and it feels so great knowing my dogs will be having a blast here. They always get a bath or groom before coming home and they hop in the car so clean and fresh smelling. Thanks Pampered Pet Inn for treating my dogs like family, we appreciate it so much.

I can't even begin to describe the incredible service you will receive with Boon Pet Care. They…read morewill go above and beyond to assist you with anything and everything your dog will need. This is a 10 out of five star experience!!!

Boon Pet Care is under new ownership, however, the same high level of service and care for your…read morefurry loved ones continues with Tashia Ramirez at the helm! My two cats are very picky about the humans with which they will engage and will hide for hours rather than some out while there is a stranger in the house. They warmed up to Tashia immediately and had a lot of fun playing with her while I was travelling. I greatly appreciated the detailed updates and pictures she sent of my girls following every visit. Highly recommend this exceptional service!

The staff at paws pet resort is extremely friendly and helpful with my pets . There is always an…read moreowner onsite to take care of any problems

The facility is spotless there sample parking. It's in a great location and the staff is friendly…read morewelcoming and very helpful all that reasonable price. What else is there. not very happy with the boarding stance and then in the manner I was looking for a new one I came out today. They didn't evaluation. My dog came back happy tired and clean with her. Avoid car and how she acted. The rights are very reasonable. This is the first choice in our neighborhood or any other