This Ace hardware has a little bit of everything. Canning…read moresupplies, to garden hoses, tools. Such a nice store with pleasant staff.

This location hires staff who discriminate against the disabled. I have been a regular customer at…read morethis location and am there almost weekly, restocking Peanuts for the wildlife. I am disabled, and currently using a knee brace and crutches. I went into this location today to restock. I asked an employee, named Sierra, if they still had the Peanuts in Shell in stock (they frequently run out), as the items are at the BACK of the store on a bottom shelf. Her response was, "we still have 2 bags and you can go back and get them!" She then walked behind the counter, glared at me and asked, rudely, " DO YOU NEED SOMETHING?! I already told you the peanuts are in the back!" She left me embarrassed, and upset, so I left. I am CLEARLY disabled, and yet cannot get any offer of assistance at this location, while this woman is working there.

Excellent hardware store located right in the middle of Rancho Del Mar shop center. The staff take…read morepride in their work and are always willing to help customers find what they need. I've purchased hardware, paint, solvents, oil, and had keys copied here and I've never been let down. The prices are reasonable too.

Such a great store and the people are so courteous and helpful. My daughter lives in Aptos and the…read morestore is conveniently located. Great store.

I want to give a big shout out to Adam at Ace Hardware on Mission St…read more He went above and beyond at this stressful time to help me with an electrical issue. I have been helped again and again by various members of the staff there, for which I am so thankful! I'm never talked down to or made to feel stupid like some places. Thanks to all of you, you are much appreciated!

The independent ACE hardware stores tend to be a lot better organized and helpful than the Home…read moreDepot. My local ACE is no exception. I've gone in to get a few parts, locks, and extension cords a few times. I was promptly directed to the correct aisle, and checkout was easy. It was a good experience here.

The best. Always greeted at the door..never a problem finding help. Friendly staff...the girls…read morelove my stickers....

I got the best service today from Shay in hardware. It was helpful and funny! Made me laugh many…read moretimes and was very personable, professional helpful!

The people at this particular Ace Hardware are incredibly helpful. I'm a senior citizen in the…read moremidst of a large project. They have gone out of their way to be of service. I can't recommend them more highly.

Full transparency; I just wrote an negative review for a restaurant and wanted to balance it with a…read morepositive review for another business. So, I thought about what local businesses am I appreciating at the moment. Ace! When Walgreens left, it took me a while to get it on my radar that we now have a hardware store right in our neighborhood. Now, I'm in there nearly every day. It's a gem. The store is pretty big and they have a great selection for most household projects. The staff always give you a warm greeting and do their best to help you find what you need, offer advise and help troubleshoot any challenges. Our dog isn't super into their pup treats, but she's a bit of a picky parker - so we'll let that one slide. Ace. They ARE the helpful place.

I find myself in here probably more than I should but they do have good prices. The store needs…read morehelp with organization and customer service. The employees have trouble finding items themselves. The parking lot is trouble when finding space with shopping carts riddled everywhere. They do have good motor oil that I always use for every oil change.

I work for a contractor, I'm in a Home Depot every day, soquel, Watsonville, Salinas, and seaside…read more Of all the Home Depot I regularly visit, soquel is the worst. Their pro desk has the laziest staff I've ever seen. Every other location, when there's only one or two pro cashiers and there's and there's customers waiting, the pro manager will jump in and help or come over and help is they're somewhere else. Not soquel, the lazy ass manager is ALWAYS sitting in his chair at the pro desk but never offers to help not even if there's one cashier and 10 customers waiting (I've seen it happen). The rest of the pro desk isn't much better, when there's a line or holdup it's usually because 2 cashier's are chit chatting, one cashier is chitchatting with the lazy manager, or the cashier is chitchatting with a client well after they've finished that clients transaction. Multiple times I've looked for items that shows stock on their app but can't find on the shelf. When I ask anyone at that location,, they check their device and it almost always shows the same stock as the app but their answer is always "the app is probably wrong". I then ask, "can you check if you have some up on the top rack". They always refuse, always say how they know there's nothing up top, or the classic, "there was a customer here earlier looking for the same thing and we looked up too and didn't find any so there's none in stock. Knowing how lazy they are I always end up searching the top rack looking for the sku and always end up finding the stock, honestly has happened too many times. Corporate need to have this place looked at, check the surveillance video and you'll see how the pro desk is just so bad compared to other locations

Great wood and at least mediocre customer service in the yard…read more Still the best around, but people working there need to care more

Prompt, professional, polite, courteous. Hector was very proactive and helping me finding…read morediscontinued tricks, cutting it and loading it into my truck. It was the best service I've ever had at a lumber company. Thank you Hector I wish I could give you 10 stars. Ron