They've offered me the most for my jewelry when I pawn, and give me the best deals on jewelry when…read morea buy! BEST customer service (very nice employees!). I highly recommend this place.

Keops Pawn Shop is great! There are very few pawnshops left nowadays and I find this particular…read morelocation to have quality service. They helped me find the perfect ring for my fiancé!

hey, thanks alex. i appreciate your customer service. come see alex he'll give you the best rate…read morein pawning maximum in gold. thanks again, alex.

Pawned my ring ! Great customer service , the guy was very nice ! Would definitely come back againread more

Really friendly and nice. Never a problem here ready to help you out…read more Parking is a little weird but, manageable.

Jack has been amazing ! Helping me out with pawning my rings and camera ! Very nice guy and helps…read morewith any questions you have . Gives good prices

Well organized, great selection, and very friendly!…read more Picked up a bass today for a very fair price. The staff - especially the supervisor - was eager to help me with my presences and yet very polite and patient. On top of all that, the shop itself is very clean with an array of quality items from musical instruments to power tools to higher-end electronics. If you're in the market for used, but like-new, check these guys out at least once before pulling the trigger anywhere else. I couldn't be happier.

Just a heads up: I've been to their Pasadena location, and they're charging about $25 over spot for…read moresilver rounds and bars. On top of that, they're only paying around 70% of spot for 1 oz gold. Buyer beware. I'm all for supporting small businesses but not ones that operate like this.

Horrible service. Went in to sell a gold chain and the man working barely even acknowledged me…read more When I finally got his attention it was nothing but attitude followed with a laughable offer. I then said no to selling the chain but asked to look at what gold they had. I was ignored and when I saw a piece I liked was ignored a 3rd time so I just left.

They ripped off & sold my items after I had fully paid for them. Declined to make it right…read more Reported to BBB, DOJ etc. BEWARE!!!

I don't know his name, but he's tall, has a beard…read more Sold him my gold, he gave me true price, and was very professional. I'll definitely be recommending this business to anyone that needs the service.

To say I am disappointed is an understatement. I visited this store hoping to sell an extra link…read morefrom a 14k white gold bracelet. When I arrived, Art tested the bracelet and claimed it was only 10k gold, offering me $300 for it. Even if the bracelet had actually been 10k, $300 is an extremely low offer. At the time of writing this review, 7.92 grams of 10k gold has a melt value of roughly $530. After leaving, I went to another shop a few blocks away to have the gold tested again. They confirmed that the bracelet is in fact 14k gold. I highly recommend AVOIDING doing business with this store! Edit: In response to the owner's comment questioning my honesty, I stand by my review. I have no reason to misrepresent what happened and am simply documenting my experience so others can make their own decision.

We have worked with this amazing jewelry store before when we needed my wedding ring resized. They…read morewere very polite and accommodating with our needs. We recently revisited to have the same ring (10 years later) reshaped into place as it had become warped over time. Within minutes it was back to perfect and the kind gentleman didn't even charge for me for the service. It was unexpected and very generous of them to do. Thank you for being good to us again all these years later!

Super friendly. Set my diamond for me at a nice price. Was available to pick up really fast too…read more Thank you!

Just got a custom piece made, service was great and turn around time was just as expected. John is…read moresuper friendly and knows what he's doing, I would definitely recommend going here for any of your jewelry needs.

Amazing jewelry gallery very helpful and quick todo business with!!! Great location and amazing…read morestaff

I stopped by to get a battery for a watch and resizing. First time here and I can say it was great…read more They're located just below where the food court is on the right hand side where the entrance is coming in from the covered parking on the first level. Right when you walk inside, it's resembles a jewelry store with watches on either side and necklaces, rings and bracelets enclosed in the glass case. Quite a nice selections offered. The lady that was behind the counter was quite sweet and very friendly. I needed just the basic, a new battery and resizing. It took a couple minutes for everything to be completely which gave me the opportunity to wander around and see what this place also had to offer. Price wise was great for both. I guess it also depending on the watch and battery. My first time here and I'm very pleased with the service.

Horrible. They broke my jewelry by tangling it even more, I bought it there for them toread more