I always say, while having a good initial experience is nice, have great FOLLOWUP is even better!…read moreThis is how you tell if a company will stand behind their work - for things done on your house, I think that is CRITICAL. A few days ago I noticed that on one of our faucets, if I closed the hot water side too fast there was a little bit of a rattle under the house. I thought I could handle it myself after asking Perplexity what it could be and installed a water arrestor. That didn't help so I thought, maybe it could be the strapping. I reached out to Handy Plumbing Man on a Saturday and they were quick to respond that they could have someone there on Monday. Monday morning came and their technician, Miguel, went down and found that one of the pipes they had worked on wasn't totally secured. No problem, mistakes happen. He said he'd call the office to get technicians over to check the strapping on the work below. I had to go into work but did get a message from them later on that day to see if they could get someone over the same day (Monday) to fix it. This is more on me that I had already gone into work, but they said they could do tomorrow morning at 8am. The guys, Carlos and Baltazar, came bright and early, went under the house and secured the pipe and then some. Awesome company!

I've hired Handy Plumbing Man many times for a recurring building plumbing issue that is affecting…read moremy condo. Today, Ryan K. and Jose came to help and they were phenomenal. Ryan spent time explaining what was happening, what the HOA has been claiming and how they're not entirely honest with me and other homeowners. Bottom line, Ryan and Jose are phenomenal and I highly recommend Handy Plumbing Man. Thank you once again for your prompt response and service.

Baldomero and his team are excellent, our water heater broke overnight and contacted BG plumbing…read morefor the first time, within minutes they had scheduled the appointment to come the next day, they arrived on the scheduled window and in a couple of hours we had hot water running in our house again. Baldomero goes above and beyond after completing the service he inspected the house and noticed a leak that I hadn't noticed (on the kitchen but it leaked to the backyard), so they came back the next day to fix that, they did a great job and make sure everything was working properly. They were very transparent with the pricing for the repairs and they were diligent on their work. I will definitely call them in the future as they impress me with their work ethic.

Fast response, great service in fixing leaks under the sink and install new sink stopper…read more Reasonable price, highly recommend!

Cold showers are not a favorite pass time at our home. Thankfully WHO, just a call away, sent out…read moreLonnie & LJ to replace parts that no longer worked on the water heater. They arrived on time, were courteous, professional and nice to deal with. I Strongly recommended WHO. Great value! Fair prices, quality parts, expedient response, good people!

The Service Was Beyond Excellent... Their Service Tech Was…read moreTop Of The Line A True Professional Kevin West

10/10 - Highly Recommended!…read more Our water heater had been giving us problems for quite some time. We originally hired a plumber who claimed to have replaced the broken part, took payment, and assured us everything would be fine. Unfortunately, the issue continued, and we found ourselves relighting the pilot over and over again. Once winter arrived, taking cold showers in the morning became almost unbearable. I finally decided to look for a true water‑heater specialist and came across The Water Heater Guys on Yelp. I called and spoke with Luigi, who was incredibly easy to talk to. He asked for the serial number and immediately knew the model of our unit. After I explained the daily issues my family was dealing with, he told me what he believed the problem was and provided a clear quote. We scheduled an appointment, and Luigi arrived right on time. He instantly identified the issue and repaired everything that needed to be fixed. From that day forward, we've had consistent warm water. It's such a relief to finally have a water heater that works--no more cold showers! I'm truly grateful to Luigi for his professionalism, efficiency, honesty and kindness. Ten stars for The Water Heater Guys! Highly recommended.

We needed help relighting our water heater pilot light. Luigi talked me through it over the phone,…read moreno charge. Honest, great service. Thank you.

Isaac and his team was very helpful, they are very knowledgeable and put extra efforts to help me…read morefigure the sewer conditions that several past plumbing companies weren't able to provide!

Pro Roto is my go to for plumbing issues. Recently called to inspect cause of high water bill and…read moretheir tech went through the property found problem areas and quickly provided feedback with an estimate. Friendly staff I'd recommended to continue to use ProRoto as they've never disappointed.

Had an emergency plumbing failure with water spraying into my bathroom. Called Handy Plumbing Man…read moreand had a team out in a little over an hour. They identified the problem and fixed it immediately. I would recommend them to everyone! Both gentlemen were profession and personable.

I first used Handy Plumbing Man last year to clear out a huge, home-wide plumbing issue brought on…read moreby a malfunctioning water softener. They figured it out and cleared all issues including replacing a few fixtures. The work was excellent and they charged much less than I expected. I called them again this week for a running toilet and was lucky to get technician Ismael again. He said since it was only the flapper that needed replacing, no charge!! Including no service call charge . I'm so happy to have found an honest, meticulous plumbing company and technician.

I needed to replace a kitchen faucet, and they gave me the most transparent response and quoted me…read morea competitive price without having to spend another day to have someone come assess first. Then they came for same day service, not to mention I had an issue with the hot water not running after so they came back again same day and we ended up calling the manufacturer together. Shout out to Manny for being so patient and kind. He was super sweet to my dog too. I'm hesitant to welcome any strangers into my home for obvious reasons, but there was nothing to worry. I'm very happy with the service and the results!

Excellent service from Shoreway Plumbing! Abraham was friendly and helpful on the phone and…read morearranged for a crew to come out within an hour for my clogged kitchen sink. The technicians were professional, quick, and even fixed an issue with my garbage disposal. Really impressed with the service -- highly recommend!

Promptness and experience. VERY nice plumber. Reasonable prices. Explained everything to meread more

Good value, communicates well with customers and followed through with good quality work. I will…read moredefinitely use them again.