I love Harsha! I have threading/waxing and eye brow tinting, I've been a client for two years…read more Everyone is so friendly! I highly recommend this place.

This place is absolutely unsanitary. I was MORTIFIED when painful red bumps began to form the day…read moreafter getting my eyebrows threaded there. I never saw the lady wash her hands nor clean her equipment. I will never come here again. The bumps persisted for 1-2 weeks, I eventually had to see a dermatologist... Never again.

The road to color correction is a tough one but Amanda did a wonderful job getting me going in the…read moreright direction! When I came in this morning, I had ash brown roots and extremely faded pink/red hair (not to mention the dying, broken ends) Now I have a rich brown color and happy ends! It's a friendly, professional environment, I will definitely be back when it's time for maintenance.

This review is for the Zapien's Salon at Lake Oconee. I assume the Zapien's in Atlanta is…read moresubstantially the same. What is Zapien's like? On the one hand, it is like coming to see friends. On the other hand, it is like stepping through a door and into a fashion show, complete with models, excited chatter, and glamor. In short, it has a terrific ambiance. When I enter, I check in at the desk. They remember my name. They bring me coffee and remember how I like it. There is not much waiting; Norman, who is both my stylist and the owner, comes up front to get me within a couple of minutes after I arrive. A Zapien's stylist doesn't begin with coloring or cutting. Instead, the stylist looks the client over like Michelangelo examining a new model. The stylist determines features that need emphasizing or de-emphasizing, the optimal shape and length for the hair, and (if the customer wants color, as I do), the optimal color. Then, the stylist discusses his or her impressions with the client. The stylist and client agree, and then the artistry begins. There's no need to go into the details of a cut and color. Suffice it to say that many people (the stylist, the color assistant, the wash assistant, the scheduler, and so on) have a role in helping the client, every one of them knows what they are doing, and every one of them executes to perfection. Zapien's is about more than hair: it is about making the client look and feel great. As one example, I have always had a ruddy complexion. I asked Norman whether he had any suggestions for hiding the redness. He looked me over (Michelangelo again) and gave me a suggestion I had never thought of. It was a Godsend: it worked perfectly. I will sum my experiences up like this: How good is Zapien's? So good that I start looking forward to my appointment three days before it is scheduled. I highly recommend.

Incredibly unsanitary. Please go to a better, licensed salon. Very dirty and I would give zero…read morestars if possible. Please pay for a better quality salon, absolutely ridiculous.

I would give absolutely zero stars if I could. It's unsanitary go to someone who is licensed. You…read morewill absolutely be paying for better quality even if you're paying more these people will harm you.

Queens the best. She always takes good care of me, is very gentle and personable. I love that the…read morefull body wax is customizable for your individual needs.

I don't like complaining but I got my eyebrows done here on last Friday- NOT EVEN A WEEK.. and my…read moreeyebrow is peeling, burning, and some of the hair off my eyebrows are missing. When I spoke to someone on the phone, she took no ownership. She made it seem as though it was my fault, or it was make up, or too much water (so she said). I don't wear makeup at all and I didn't put water or any products on my eyebrows. I never do!!! This isn't my first time getting my eyebrows threaded and tint but the first time I had my eyebrows peel and hairs missing. It's sad that I couldn't even been compensated by coming back (which is 40 minutes away) for them to re do it. Thank you for not caring about your customers. I will never return and I hope others see this message and don't go there at all. Customer satisfaction should be too priority. THANK YOU FOR RUINING MY EYEBROWS!!!!!

There is an Iranian employee that works there that needs to be fired and has no business touching…read moreanybody's hair! I spent the last 16 months, taking vitamins to grow my postpartum hair . Finally, I got to a point where all I needed was a trim to straighten out the ends. Without listening to a wordI said, she kept saying "long layers, long layers " and chopped up my hair into totally uneven thinned out layers! It took me over a year to grow my hair out, and now I am back at square one . She was NOT skilled at all and should never be working at a salon!

Still s fantastic place for experienced threading. But in a…read morespan of 1 month their prices DOUBLED. YOUR going to have to shell out more to remove your hairs!

Not the most sathe tic or neat salon. It gets the job done but might not want to go here on a…read moreregular basis for the quality of service and cleanliness of the facility. Their $5 brow threading price point lured me in but it wasn't a great experience, the shape of my brow was altered and left scars from threading. Prices for all other services are comparable to a salon chain. There are too many cameras in this facility to be able to feel safe while getting the service. The staff was rude when I was trying to take a picture of the price list as most of their prices are variable. I would spend a little more and take my business somewhere else.

Always leaving my brows on fleek! Kind and quick service. Don't let the other reviews get to you,…read morethey give dedication and put all their effort into giving swift and precise service!

The salon is located under an apartment complex, it can be seen from regular traffic. There is…read moreample on-street parking but no dedicated space. They made me wait even after I had an appointment for approx 30 mins. They do take walk-ins. The service was satisfactory but not pleasant. The aesthetician talked on the phone the whole time and went in and out the door. The service was rushed and pricey. I would rather choose a chain salon for that price. They offer a variety of services. My experience might be an individual experience as it depends on the aesthetician and service chosen please be mindful of that.

I've been following them on Instagram for awhile and decided to book an appointment. Can't remember…read morethe girls name at the front desk but she was nice and had great customer service. I like how they call the day before to confirm and remind you of your appt. I booked an appt for brow wax and tint for $30 with Lenee. She really did do an amazing job on my brows. I love how she took her time with my brows and her technique was the best. She definitely gained a new client especially since she offers threading too. I enjoyed how we had a great conversation like we've know each other for a long time and she was so welcoming! They also offer a lot more services on their site with reasonable prices. I would recommend them to anyone for any waxing service Their located in a plaza below an apartment building, it's not hard to miss. Limited free parking on the street but they also have more parking across the street in the Marta planking lot.

Walked in for brow threading, walked out with perfectly arched brows. Located in the Kroger…read moreshopping center on Grayson Highway, this small business provides friendly and fast service. Less than 10 minutes in the chair, $12 spent, and the result is brows that I don't have to be embarrassed by.

I generally don't go to threading places where they one part of the thread in their mouth and use…read morethe other side to thread the hair you want removed however the lady I use elsewhere that has a different technique that hurts less is on pregnancy leave. So I noticed this place in the Grayson Kroger shopping center and said I would give it a try. Out of all threading places where they put one part of thread in their mouth to stabilize the thread from slipping, this place hurts way way less than other places. This is now my go to for threading. Good job yall. - Mrs Johnson