1. RTMotorworks

    1. RTMotorworks

    0

    Arcadia, CA

    RTMotorworks

    4.9 (331 reviews)
    Open 9:00 am - 6:00 pm
    Updated 2 weeks ago

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    Response time

    3 hours

    Response rate

    100%

    Services - RTMotorworks

    Auto engine repair

    Auto exhaust repair

    RTMotorworks Photos

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    Recommended Reviews - RTMotorworks

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    Reviews With Photos

    Hard at work, was easily able to diagnose the problem under my car
    Karen L.

    Great car service with super easy booking. The online website booking system is very on point and includes reminders to confirm appointment, providing a great level of flexibility to ensure you're in and out of the shop on time. The crew was super fast in helping me identify an engine oil leak in my car was due to a busted thread, whereas somehow my other mechanics didn't figure that out. They were able to get me in and out of the shop in a little over an hour, so it was pretty easy. Very reasonable pricing and they topped off my oils before I was off on my way! Payment also via Zelle (otherwise card will have a 3% payment charge).

    Suki T.

    Richard and his team are the best! They're always accommodative, diligent, and make sure you leave happy. I've brought my e39 here a few times, most recently to have all four door lock actuators replaced. I only needed 2 or 3 locks fixed but RTM's prices were very reasonable, so I figured I'd swap all 4. For context, the e39 is my late father's car and has only 55,000 miles -- so I take pride in keeping it in great condition. The airbag light came on after I left and also I noticed a couple door handles seemed a bit loose. Even though it was almost 8PM, Richard told me to come back. They opened the door panel, re-set the passenger airbag and cleared the code (this is a pretty common issue when the door panel is opened). They also tightened up the door handles and now everything is like brand new. I really appreciate how these guys don't get annoyed if I'm being meticulous when testing out a new installation or repair. I'm sure it's because they're even more meticulous than I am. I truly get "the customer is always right" vibe from them, which is a lost art these days. Always reliable. Always reasonable. Always respectful. Thank you Richard and RTMotorworks!

    Off centered by 4 degrees to the right
    Mondo B.

    I took my vehicle to RTM for an alignment in mid-to-late February because the left rear tire had severe inner-edge wear. After the alignment, I was told the car did not have adjustable camber arms, but that the toe had been brought into much better shape. I appreciated the explanation and the suggestion of aftermarket parts. What I did not appreciate was discovering a little over a month later that the steering wheel was left off-center by about 4 degrees to the right on a flat road. The car drives straight, but the wheel is visibly crooked. This was not an issue when I bought the car (it was something I specifically checked for at the time). I contacted RTM and asked them to re-check the steering wheel centering. Instead of standing behind their work, they told me I would have to pay another $150 for a full alignment. I was not asking for a brand-new service. I was asking them to correct a steering wheel centering issue that appeared after the alignment they performed. They told me that if I had returned within a month, they would have checked it, but I was only 6 days past that point. Policies are one thing, but if a repair fixes one problem but in so doing creates another, that should be addressed reasonably. Charging full price again to correct an issue tied to their prior work is not good customer service. UPDATE IN RESPONSE TO 4/20/26 FROM RTM: I understand that RTM does not offer a warranty on alignments, and I am aware that potholes, curbs, and suspension wear can affect alignment over time. My review was not claiming that RTM offers a warranty or that RTM is responsible for every issue indefinitely. That is not realistic. My point is much narrower: after the alignment performed on 2/19/2026, I later discovered, in the days leading up to 3/25/2026, that the steering wheel was off-center even though the vehicle still drove straight. When I contacted RTM on the 25th, I was not asking for a free full alignment. I was asking whether they could re-check a steering wheel centering issue that I discovered after the service was performed. The owner is welcome to post our text messages. To the owner's question, "How would I know if you haven't hit anything that's just enough to throw off the alignment?" I did not hit anything that would have caused me to suspect a new alignment issue. What disappointed me was that, instead of offering even a courtesy inspection or re-check, I was told I would need to pay full price for another alignment. That is why I felt the experience was worth mentioning in my review. I understand the owner may not agree, but I believe my review accurately reflects my experience.

    It's nice to have a visual checklist of how your vehicle is performing

    First time at RtMotorworks. Have gone to a previous auto shop for many years but felt like it was time for a change. One thing I notice that I personally like because it allows me to keep record of services done to the vehicle. They provide a digital receipt with what worked was done on vehicle. That was never done at the previous spot. Staff: Richard checked me in upon arriving. Explained to him the maintenance that was needed in additonal to the reason for the visit. He was friendly and acknowledge the additional request. When it was time to pay and pick up my vehicle. Estaben helped me out. He went over what was done and what may be needed down the road (brake fluid change) Communication: I definitely give high praise for the overall experience. Response time for a quote request was quick. Response was within 1hr of submitting a message. Making a appointment was easy through their website. They do provide a reminder for you a day or so prior to your appointment. Both through email and text message. During the process of working on your vehicle. They will provide text messages update on what maybe needed to be fixed or replace. Price: Comparing the average price and labor to what was done. Their prices was reasonable and fair. Very satisfied with the overall experience. The extra 8-10 min drive time was worth it. Planning to bring my other vehicle here for the same maintenance and oil change as that one needs maintenance pretty soon.

    2016 Audi A3
    Simon H.

    I've visited RTMotorworks several times for repairs on my 2016 Audi A3. The first time was to replace my leaking water pump. The second time was a bigger job where RTMotorworks replaced my oil cooler, coolant reservoir, water pump, oil filter housing, and multiple seals connected to those parts. 3rd visit was to replace my old rear brake rotors and brake pads. My car runs great after each time I visit RTMotorworks and they have fair prices for the work they perform.

    Oil change Tacoma 2020
    Cris C.

    Great services ! I've been coming here now for 5 years. They will tell you what you need and how long you can wait before doing certain things. The guys are good people, the owner Richard is great funny guy. But the work and quality is great!

    Richard and his team are top notch. I've gone here for years and have throw different manufacturers their way, but they always know how to handle them. Be sure to call or text ahead of time. They don't take shortcuts to push cars out of the shop. They're busy for a reason. Thanks for always taking care of me Richard, Esteban, and RTM team!

    Wheel alignment setup

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    Photo of Tina V.
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    3 years ago

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    Richard T.

    Thank you Tina! Enjoy!

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    3 years ago

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    Richard T.

    Thank you Bianca! Appreciate the review!

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    4 years ago

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    Richard T.

    Thank you David! Have a safe flight!

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    Photo of Jackie C.
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    3 years ago

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    2 years ago

    Had front end suspension work done. Struts, shocks, wheel bearing. Car is running smoothly now.

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    Photo of Tony K.
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    2 years ago

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    Richard T.

    Thank you Tony !

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    3 years ago

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    2 years ago

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    Richard T.

    Thank you Duchess!

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    Photo of Donny H.
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    3 years ago

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    Richard T.

    Thank you Donny! Enjoy the grill!

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    3 years ago

    Affordable price and fast repair time. Got my bmw serviced here and no issue so far. Owner respond quick

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    5 years ago

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    Photo of Ryan
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    2 years ago

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    Richard T.

    Thank you Ryan!

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    2 years ago

    Great service! Great value! Highly recommended! Will come back soon for other services!

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    Richard T.

    Thank you chris!

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    4 years ago

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    Richard T.

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    4 years ago

    Good experience here. Responsive, and completed repairs at a fair price. I'll be going back for future maintenance and repairs. Thanks.

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    5 years ago

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    2 years ago

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    Richard T.

    Thank you Raymond. Have a good one!

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    4 years ago

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    4 years ago

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    6 years ago

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    2 years ago

    Really professional mechanics, and very punctual. They explained everything incredibly well! Thank you so much!

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    7 years ago

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    2 years ago

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    Richard T.

    Thank you Johnny! Have a good weekend!

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    2 years ago

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    6 years ago

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    Richard T.

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    3 years ago

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    Richard T.

    Thank you very much for your kind words!

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    10 years ago

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    3 years ago

    There's a reason why this business has 5 stars. I'm glad I found a business that truly takes care of its customers. Thanks Richard!

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    4 years ago

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    2 years ago

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    Richard T.

    Thank you Charlie for your Kind words. we appreciate the feedback

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    3 years ago

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    6 years ago

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    4 years ago

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    2 years ago

    Richard and his team was helpful and very acknowledged on troubleshooting and fixing the electrical problem on my 2015 335i.

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    Page 4 of 9

    Ask the Community - RTMotorworks

    Have you guys installed many dashcams like the BlackVue DR900s 2CH?

    Hello, Yes we can installed many front and rear dash cams for a large variety of cars.

    Good morning, my 2018 Nissan pathfinder dash lights flicker sometimes and the vehicle seems to shutdown while driving, but comes back right away. Need a diagnosis to see what maybe causing the issue?

    Hello, we will need to diagnose the vehicle first.

    Do you do oil change for vw passat?

    RTMotorworks services my Audi and VW vehicles.

    Will this shop work on a supercharged e36 m3?

    Hello, it will depend on what work is needed. please send us a detail message here or text me at 626 623 6378

    Good Day Richard, can you do wheel alignment on Tesla Model 3? How much is the cost. Thank you.

    Hello, Yes we can.… 

    Does this Auto Repair shop work on Lexus?

    Yes we do

    Have you ever replaced the rear differential bushing for a G37?

    Yes we have

    Do I need to make an appointment?

    Yes. It would be best to call ahead to shorten your wait time. Thank you.

    View All 14 Questions

    Review Highlights - RTMotorworks

    I took my 2023 Nissan Z in to replace my heat exchanger and Richard was great to work with.

    Mentioned in 239 reviews

    Read more highlights

    Tire Central - Yokohama Geolander M/T!!!

    Tire Central

    (1.2k reviews)

    Ok I totally understand the 5 star rating here after trying it…read more The people working here are so friendly. Theres a nice room with air conditioning to wait for your car. They don't take appointments- everything is first come first serve and they're happy for you to leave your car there overnight if it's waiting for a service. My car was returned to me in the same condition I brought it in - clean and reliable. They did exactly as I asked - put the rear tires in the front and the new tires in the rear and to align it. They also ordered tires for me because they didn't have it in stock. The guy working in the front is super nice and chill. I actually tried to go to costco before this but couldn't get an appointment until 2 weeks out. But Tire Central was available on the same day with comparable prices. Prices are very fair, transparent, and they get the job done. Alignment was $90. Each tire was about $200. And then a few more dollars for the servicing. I will definitely be back here for any tire needs in the future!

    Wow, this place is quite amazing! Alan was very helpful and friendly! The expertise of Anthony and…read morehis willingness to help me find the most practicle alignment numbers and helping me understand if there was a potential issue or not was above and beyond what I was expecting! Totally appreciate you guys! What an epic find! I wouldn't want to go anywhere else for ANYTHING tire and wheel related and I highly suggest the same for all others as well.

    Mountain View Tire & Auto Service

    Mountain View Tire & Auto Service

    (250 reviews)

    My favorite place to get an oil change, tires rotated and purchase new tires. The staff is…read morefriendly, the place is nice and clean with an area to sit and wait. They prices are reasonable. What i love the most is how I never feel pressured to get any additional services. They kindly suggest what I may need soon but that's it. As a girl brining in her car in for an oil change by herself, that's a huge bonus. Love this place! Highly recommend.

    I booked an online appointment after selecting a tire that was listed as available in store. I was…read morehappy they open as early as 7:30am so I could get my front tire replaced right before going into work. I got to Mountain View Tire prior to my appointment and was able to check in by 7:40am. After a quick inspection of my existing tire, I was told the one I had ordered was not currently in stock, but he had one comparable to it and similar in price. He quickly added if I wanted the same tire, he would be able to place an order for it to be delivered by the afternoon. I immediately felt it was similar to a bait and switch and if tomorrow had not been a weekend where I didn't have to work, I would've just gone with the substitution. I finally agreed to have him order the tire for me before leaving the shop. I received a call right at around 3:30pm that my tire was delivered. I was very pleased with their communication. I was able to have someone bring my vehicle in and he drove back with a brand new tire on my car.

    American Tire Depot

    American Tire Depot

    (1.3k reviews)

    The workers are so great and so kind! I always get a flat tire/low tire pressure and they are…read morealways so quick to check it out and help! There was this one time I had to consistently come in to get my tires rechecked even after they reset the tire pressure. I had to explain that this was my 3rd time coming back, there must be a hole or something wrong. However, the service is always great which is why it still remains a 5 start to me. Especially Albert - he is so kind and very welcoming which makes me feel safe when going to a tire shop. They were also quick to help my father out too when he had tire issues :) Lovely group of people here.

    I had a terrible experience with this tire shop. I was quoted $106, but when I went into the store,…read moremy total was suddenly over $40 more with no clear explanation. It felt misleading and unprofessional. I contacted customer support and spoke with Mason, hoping to get the issue resolved. Instead of helping, the experience only got worse. When I tried calling back, my call was hung up on, which was incredibly disrespectful and unprofessional. Poor communication, misleading pricing, and terrible customer service. I won't be returning, and I wouldn't recommend this shop to anyone looking for honest pricing or respectful treatment Avoid Rosemead location asked both mangers for customer support phone number and was told they have no access to that information. 3675 Rosemead Blvd, Rosemead, CA 91770

    RTMotorworks - autorepair - Updated September 2026

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