The workers are so great and so kind! I always get a flat tire/low tire pressure and they are always so quick to check it out and help! There was this one time I had to consistently come in to get my tires rechecked even after they reset the tire pressure. I had to explain that this was my 3rd time coming back, there must be a hole or something wrong. However, the service is always great which is why it still remains a 5 start to me. Especially Albert - he is so kind and very welcoming which makes me feel safe when going to a tire shop. They were also quick to help my father out too when he had tire issues :) Lovely group of people here. read more

I had a terrible experience with this tire shop. I was quoted $106, but when I went into the store, my total was suddenly over $40 more with no clear explanation. It felt misleading and unprofessional. I contacted customer support and spoke with Mason, hoping to get the issue resolved. Instead of helping, the experience only got worse. When I tried calling back, my call was hung up on, which was incredibly disrespectful and unprofessional. Poor communication, misleading pricing, and terrible customer service. I won't be returning, and I wouldn't recommend this shop to anyone looking for honest pricing or respectful treatment Avoid Rosemead location asked both mangers for customer support phone number and was told they have no access to that information. 3675 Rosemead Blvd, Rosemead, CA 91770 read more

Visited here after my car got a super long nail puncturing my tire causing a slow leak. I was recommended by how fast their service is and this was a great experience. Arrived in the early mornings and there was no wait at all essentially. Albert was the mechanic who helped us with the entire process, only needed to fix the leak and wanted to rotate my tires as well which both were completely free. Best part is that the car was done servicing in around 30 minutes, albeit the tasks were easy, it's still a good sign of effective and quick service by all means. I'd say this is one of the best mechanic shops I've visited, they're clean, effective, quick, and friendly. They have plenty of docks so service shouldn't take too long regardless. Great value overall as they seem to do lots of free inspections and requests such as flat repairs, tire rotations, air pressure checks, alignment checks, TPMS checks and various diagnostic checks. read more

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When the rubber hits the road. Let's roll into this new tire review. American Tire Depot is a full-service auto tire repair and sale facility. They have 94 locations in the country mostly in California. I was looking for new budget tires for my worn out Hankook tires. I went for ATD b/c they're always have SALE and open on Sundays. I went to this location hoping they carry the brand (LionHart A/S) I found online, and fortunately they have it. It cost me OTD $648 which included wheel alignment, balancing, recycling, premium wheel weights, warranty, coupon discount and tax. I was a walk-in and they installed the new tires in 2.5 hours. They will text customers when your vehicle is ready. Staff (Christian V. and tech) were competent and professional. Interior layout was organized. Prices were reasonable. Parking was easy. Service was on point. Overall, I was very satisfied, as a first time customer, with their exquisite service, price and professionalism. I recommend ATD. read more

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The guys are actually kind and knowledgeable. It's very refreshing to see that in a retail space like this. I honestly would suggest this location. Especially over just tires from my experiences so far. Check them out ! read more

Nice and friendly customer services!! Reasonable price. Nicely done on the tires change !! Thank you

The TPMS came on. I knew one tire had a cracking stem for ages and that was the one with low air. When adding air, the stem decided it had enough, and finally cracked as soon as it was touched. ChatGPT told me to expect to pay $40 to $150 to swap it. GhatGPT was wrong. This shop is only a few blocks from my house. I made an appointment for 10:00 AM Saturday, I showed up but was told the wait would be hours. I had the option to drop off the car or come back the next day at opening. To be fair to them, I made a same day appointment from time of call to arrival within the same hour. I was in at 9:00 AM the next day and was out the door in 20 minutes. They put the repaired tire back on the car and spare back in the trunk. I asked how much I owe and was told it was on the house. Cool! I'll come back next time for new tires and alignment. read more

American Tire Depot - Before - Auto Repair Near Me - Rosemead, California

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Noticed a nail in my tire and called. Luckily, I was right across the street. Albert picked up and invited me to come in. He yanked it out and we saw it was real short and didn't penetrate the tire. He told me there is nothing that I need. Here's the thing: a lot of places that have anything to do with cars aren't always honest. He could have told me the tire was dangerous and I needed a new one asap and I would have done it. I walked out of there feeling I know where I'm going to get my next set of tires. read more

amazing service. Bought a new set of 4 tires and the job was done as fast as possible. The price was extremely affordable and the store manager at that location Alberto was extremely helpful. read more

I ordered 4 tires on their website, made an appointment for tire installation at 4pm on Sunday. Arrived at 3:30pm to check in, the front desk staff rudely said" nope, not gonna do it" to inform that they won't honor the appointment as they were closing at 4pm. There were 2 other customers that made appointments like me got denied for service as well. If you can't honor your appointments then fix your website so customers won't waste their time. Also, there are nicely ways to inform customers about appointment issue and reject the service then just said nope. read more

American Tire Depot - Appointment was made on website, arrive at 3:30pm to check in but got rejected to service as they said they were closing at 4pm. - Auto Repair Near Me - Rosemead, California

I came in with a flat tire and was told they couldn't repair it because of the tread wear unless I purchased a new set of tires. While I understand shops have policies and safety standards, what really frustrated me was the complete lack of customer service. They didn't have my tire size in stock, and when I asked, "So you can't help me at all?" I was told no -- not unless I bought new tires. There was no offer to help put on my spare, no alternative suggestions, no attempt to assist in any way. I ended up lifting my truck in their parking lot, removing the tire myself, pulling the nail out, plugging it, and refilling it on my own. It would have taken very little effort to at least help me get safely back on the road. I understand policies, but basic customer care goes a long way. Unfortunately, that was completely missing here. I won't be returning. read more

American Tire Depot - Auto Repair Near Me - Rosemead, California

Albert and his team where absolute professionals. I came in for a nail in my tire and not only did they help me in a timely manner, they where the best prices around my area. I highly recommend this place to anyone. read more

Albert did an absolutely outstanding job replacing my wheel. He was professional, knowledgeable, friendly, and incredibly efficient from start to finish. He clearly takes pride in his work and made sure everything was installed properly and safely before I left. The entire experience was smooth and stress-free, and the quality of service was truly first-class. It is rare to find someone this honest, dependable, and skilled. I cannot recommend Albert highly enough--five stars without hesitation! read more

I brought my 2018 Corolla LE in for an oil change and new tires after hitting a curb at night. Booking the earliest appointment online was seamless. Albert greeted me as soon as I arrived, and he was incredibly kind and professional. I was thrilled to get my car back in under two hours. The pricing is transparent and they offer an excellent warranty. Highly recommend! I will definitely return for all my future maintenance and tire needs. Thank you, Albert! read more

Now i get the point of 4.5 rating. No hidden fee or any selling effort - free is free as they promise. So impressive about their professionalism. Strongly recommend. read more

I am submitting a formal complaint regarding an extremely unprofessional and hostile experience at your shop. My friend had a tire with a nail in it and severe wear, and I accompanied him to your store for a tire repair and wheel alignment. At the front desk, a bearded male employee told us that the schedule was already fully booked for the day and that we would need to make an appointment for the following day. We accepted that explanation and made an appointment for the next day. Immediately afterward, because my friend's tire was losing air, I asked another technician working in the garage whether he could at least help add air to the tire. He kindly agreed. While adding air, he also noticed that my friend's front left tire had a nail in it and was badly worn. Out of concern for safety, he informed us that the tire should be replaced. My friend is from China and is not familiar with how things are handled here in the United States, so he asked whether the tire could be replaced right away. The technician, apparently trying to be helpful, said that if it was only one tire, it might be possible. Because I was worried about my friend driving an unsafe vehicle, I immediately returned to the front desk and informed the bearded employee that there seemed to be a technician available who might be able to replace the tire. Instead of responding professionally, he marched into the garage and demanded to know who told me that. Since there were only two workers in the garage, he quickly identified the technician who had spoken with us and harshly warned him not to "say things like that again" or he would be fired. I found this shocking and unacceptable. The technician was simply trying to help and showed more concern for customer safety than the front desk employee did. At that point, in order to protect the technician, I told the front desk employee that no one had said it and that it was just my own assumption. He then turned on me and accused me of lying. I walked away and relayed the situation to my friend, but I could still see that the front desk employee continued scolding the technician. I then confronted him and explained that my only concern was my friend's safety, because he was driving on a tire with a nail in it and severe wear. I made it clear that I was not trying to cause trouble. I also told him that if he had an issue with me, he should address me directly instead of taking it out on another employee who was only trying to help. He responded by shouting that he had already told me three times that they had no time, that several cars were still waiting, and that there was only about an hour left before closing. I told him that I understood what he was doing and that it seemed obvious he simply did not want to stay late. He denied this and claimed he was "just stating facts," then loudly said that unless my friend was "the only person left on Earth," they could not provide service. He continued raising his voice and repeating that he had already told me three times there was no availability. In the end, because I did not want the helpful technician to get into further trouble because of us, I said, "Fine, it's all my fault." The employee then loudly replied, "That's right, it is your fault." This entire interaction was disgraceful. The most disturbing part was not simply the refusal of service, but the aggressive, humiliating, and intimidating behavior toward both a customer and a technician who was acting in good faith. Refusing same-day service is one thing. Publicly berating an employee for trying to help with a serious safety issue, accusing a customer of lying, shouting, and escalating the situation is something entirely different. Your front desk employee demonstrated a complete lack of professionalism, poor judgment, and no respect for customer safety or basic decency. No customer should be spoken to this way, and no employee should be threatened for showing kindness and concern. I expect this complaint to be taken seriously. I strongly urge management to review this incident, identify the employee involved, and take immediate corrective action. At a minimum, this staff member should be retrained on professionalism, customer communication, and how to handle safety-related issues without hostility or retaliation against coworkers. What should have been a simple visit regarding a dangerous tire became an ugly and deeply disappointing experience because of one employee's attitude and behavior. This is the shop's address. 3675 Rosemead Blvd, Rosemead, CA 91770 ，Please be cautious if you plan to go there, because based on my experience, customers may be subjected to unfair and disrespectful treatment. read more

American Tire Depot - Auto Repair Near Me - Rosemead, California

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What started as a stressful morning with a flat tire turned into a great experience thanks to American Tire Depot. After AAA told me nothing was wrong, I still wanted peace of mind. I called and they gave me a same-day appointment. When I arrived, Albert was so kind and reassuring. He offered to check everything thoroughly to make sure my car was safe to drive. A few hours later, both Albert and Manuel had gone over my tire and alignment with care and gave me updates along the way. What I really appreciate: * Genuine, honest service (no pressure or upselling) * Friendly staff who treat you with respect * Attention to detail that makes you feel safe on the road And honoring warranty I bought back from 2014. I've bought tires here before (back in 2022!) and they're still holding up great. Because of experiences like this, I'll keep recommending Albert, Manuel, and the team to family and friends. Super great value for tires as well if you're shopping... read more

Andrés explained everything thoroughly and timeline was accurate. The service was good overall

Albert was honest and gave me a great deal. He took the time to show me what was wrong and gave me a list of priority for the different repairs. I felt thatbi could trust him. The service was done when promised. He even offered a ride to a place where I could wait for my car to be done. He made sure I had a ride. Great value! Great service! read more

I got a flat tire and called American Tire Depot. They are so professional and asked me to bring the car. They fixed my flat tire for free. I am so grateful and appreciate their help in such a quick manner. Thank you so much American Tire Depot. read more

American Tire Depot - Auto Repair Near Me - Rosemead, California

Great service really efficient. The man at the front desk was really helpful and eligible and he was able to give me a good quote. That was also affordable really great service. I would recommend. I went there to change and rotate my tires. read more

It costed $500 total for all four tires. It was quick and easy to schedule appointment and service was fast.

(6/23/26) I came in today to get a screw removed and patched from my tire. I actually had this exact same service done here about a month ago and the service last time was amazing. This time, however, was a completely different story. When the technician inspected the tire, they told me, "Your tire tread is too low and we won't be able to service it. Would you like to look at some new tires instead?" (Keep in mind that he didn't use any tool to measure the tread, he came to that conclusion by only using his fingers) At the time, I took their word for it, accepted the fact, and said, "That's a bummer, thank you anyway," and left. But when I got home, I started feeling skeptical. There was no way my tire tread depleted that quickly in just four weeks. I know their official policy states they will not service tires with a tread of 2/32" or lower, so I decided to actually measure my tire tread myself. I used a tire tread depth gauge and sure enough, it was well above 2/32". I understand this is a business and they want to sell new tires to customers. However, lying to a customer and claiming their tire is below the legal safety threshold just to force an upsell is incredibly misleading and dishonest. I won't be coming back. read more

Thank you, Albert! Great place overall. I've been coming here for the last 2 years. Albert and his coworker (Front Desk guy) always treat us well. Whenever there's something wrong with the vehicle, he notifies me and does whatever he can to help. I highly recommend this place. read more

American Tire Depot - Fun drive after new tires, mount & balance. - Auto Repair Near Me - Rosemead, California

Amazing Pedro and Albert took good care of me. Thank you so much. I went last min before they closed and they were nice enough to help me.

I don't need to come here often, but I always like coming to this location for tire related services since it is so convenient to where I live. I love the fact that they patch a flat tire for free if it can be patched as long as the puncture is within the patchable area of the tire surface. Friendly service folks and price is competitive. Highly recommended. read more

Alberto is truly the best!!! Super friendly and if he can he'll help you out with coupons for your service!! I was able to get a same day appt for oil change online. Got there 15 mins early and was greeted at the parking lot. Vehicle checked in and paperwork done. Quoted about 1.5hr wait. It's across the street from the Rosemead shopping plaza so I killed some time walking around Target. It was maybe 45-50 mins, I got the call my car was done. No upsell no hassle! First time I can't here was because I got a flat from a screw. He helped me them too and got my tire patched up right away free of charge! I wish they were closer cuz I'm forever a loyal customer now thanks to Alberto! read more

Quick and friendly service. Also price matched with other competitors. I'll be back for my cars maintenances as needed. Special thanks to Albert! read more

I came in for 4 wheel tire install and alignment. Sloppy work, damaged 3/4 of my 20' wheels at the rim edge. I called about the issue and returned to the location. Albert was very kind and apologetic and refunded my bill as compensation. I felt this was fair in order to have the rims repaired, that is until I got home and checked closely. This is a weekend car with only 11k miles over 4 years and I do all my own maintenance otherwise, so I know the exact condition of the car. I got home and noticed the tech scratched up the entire insides of the wheel on all 4 rims trying to remove the wheel weights. 3/4 of the wheels had the old adhesive left off. He also left on a manufacturer sticker at the edge of the wheel. I have no idea is this is going to cause a leak. If I knew all this was going to happen, I would never have come here. I'm not sure the value of the install/alignment is going to cover the repair - but I would have rather paid more for a job done correctly. Worst experience ever, do not recommend if you care about the condition of your vehicle. read more

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I went to have my tire checked this morning and found out there was a nail in it. A gentleman helped me, and he was very sincere and kind. He took care of the problem and helped me get everything sorted out. He was really wonderful. Unfortunately, I forgot his name, but he was such a nice person. read more

Came in for a patch job. Unfortunately the call center messed up my appointment but since it was the first one, everything still got done quickly. Props to front desk guy. He's so nice and sweet and helpful. Thank you! read more

I stopped by American Tire down the street after work 30 mins ago because all of my tire pressures were low and I had misplaced my tire pressure gauge. I asked one of the team members, Pedro, if he could help me put air in my tires, and he said yes without hesitation. Not only did he help right away, but he also took the time to answer my questions and educate me about tire pressure in cold vs. hot weather, including what my tires should be set at (35!). His knowledge, patience, and willingness to help truly stood out. I was so grateful for his positive attitude and quick assistance. Even though I wasn't technically a customer at the time, this experience definitely earned my future business. My daughter has already had great experiences at this location, and now I see why. Thank you, Pedro, for going above and beyond--I truly appreciate your help! read more

American Tire Depot - The tire pressure - Auto Repair Near Me - Rosemead, California

I had an excellent experience at ATD in Rosemead. The staff was incredibly friendly, helpful, and took the time to answer all of my questions. I only needed one tire, and I truly appreciated that they didn't pressure me into buying more than I needed. They carefully inspected my other tires and honestly let me know that I may need to replace the two rear tires in the future. I appreciated their honesty and professionalism, and I'll definitely return when I'm ready to do that. Their combination of outstanding service, fair pricing, and quality workmanship is hard to beat. read more

One of the few good, large tire shops in the area. Got a flat on a tire that was low on tread anyways. Made it in and ATD got us setup quickly and without much hassle on upselling services. read more

I just moved in the area and I needed to find a reliable tire service nearby. Alberto greeted me warmly and thoughtfully with addressing my leaking tire and possible need for new tires. Alberto was informative and helpful in keeping costs within my budget and he also was very knowledgeable about tires and cars. I'm a big believer in customer loyalty, especially during a time when so many customer service staff are ill informed and only caring about making money off you. I experienced rare honesty and integrity with caring service. I do believe this to be a tire service relationship I will continue to go to for all my future needs, as long as I am in the area. Thank you very much Alberto. read more

I came in today to get a full set of tires for my SUV, and Albert made life super easy. I called one day prior to see if they had the tire I was looking for in stock, and they didn't, but he took the initiative and got them ordered to come in the next day. From there he gave me a follow-up call this morning to let me know the tires were ready, and I swung by, left my keys with him and they went straight to work. Thank you to the team and Albert for making this job super easy and straight forward. I appreciate the quickness and care that went into making this process smooth, and I look forward to coming back for my complimentary tire rotations. Not to mention the nice warranty that comes with the purchase. In any case, the whole experience was the best bang for your buck. read more

American Tire Depot - Nexen Roadian ATXs - Auto Repair Near Me - Rosemead, California

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They are very friendly and professional! Prices are reasonable they gave me a good price for all 4 tires!!!

Everyone, especially Albert, was very knowledgeable and helpful. I've done business with this store and will continue to.

American Tire Depot helped me get a new set of tires after the first set had early wear. They gave me a prorated amount back of the original tire purchase which was very fair. They are proactive in making sure there experience is positive and that the sales prices are fair as well. read more

I had great experience in this store. Fast service and knowledgeable. Also, they gave me a discount which I didn't ask for it.