Regular retail price $8. Paid $0. The email club sent me a free entrée on my birthday. It was because of that email that I tried Rubio's for the first time in a decade. The service was typical for at lunch for the restaurants in the area. The food came out hot and the cashier was friendly. The reason I didn't give it five stars was because the best part about this place was the salsa bar, the food was just kind of "meh". I would recommend mixing the onions and cilantro with the green sauce . I would also recommend trying your absolute hardest to avoid parking in the lot of this place, there are so many lunch places in the plaza area and people are crazy when they're hungry. read more

Rubio's Coastal Grill - Regular retail price $8. Paid $0. The email club sent me a free entrée for my birthday - Mexican Near Me - Phoenix, Arizona

It has been a few times that I have paid for gourmet shrimp tacos and received pinto beans that taste horrible. I couldn't think they could make beans with absolutely no flavor. I am rethinking this location choice. read more

Extremely disappointed. I have frequented this Rubio's for years. On my last visit there ever, I watched every second of the near Halloween horror: my carry out order was brought to another table, to an elderly couple who were obviously dining in. When the front counter guy asked if they were carrying out, they said they didn't care. I watched them open the carry out boxes. I watched them take the boxes to the salsa counter. I watched them take a bite from the boxes. I watched them shut the boxes when the counter guy realized that he brought them the wrong order when their order was finally ready and called out at the front counter. I WATCHED IN HORROR AS HE RAN OVER TO THEIR TABLE AND TOLD THEM THAT THEY RECEIVED THE WRONG ORDER, AND HE CLOSED THEIR BOXES AND BROUGHT THEM TO MY TABLE AND HANDED THEM TO ME!!!!!!!!!!!!!!!!!!!!!!!! I was.....horrified. I was in shock. I said: um, I'm not taking that if they put stuff on it, and I know they put stuff on it and took a bite. The counter guy opened up the box and said, I don't see any stuff on it. it is fine. He closed the box and handed it back to me. Another customer walked passed me and I glanced at him in horror, hoping to get some kind of compassion and sympathy. He stared back at me with no emotion. I turned to the counter guy and said, I really don't want to take the boxes if they put stuff on it. He says, I don't see that they put anything on it. It's fine. And he laughed. It doesn't matter to me if he laughed at me or thought it was funny, but it was NOT funny. I walk out of the store DAZED and IN SHOCK with the two boxes. Never in my life, even in the dirtiest grossest restaurant have I blatantly experienced anything like this. When I got home, I opend the box to microwave the hell out of the plates thinking I would give it to my dogs; and there was a foot long hair EMBEDDED across both tacos which I slowly pulled out!!!!!!!!!!!!!!!!!!!!!!!AGGGGGGGGGHHHHHHHHHHH!!!!!!!!! I can not even make this S*IT UP!!!!!!! I will never, ever go back there ever again. Good luck suckers. I hope you take your Cipro. You get what you pay for. Never ever again. The only plus was that it was free taco weekend, and the counter guy gave me a free taco, which I threw away after gagging pulling out the embedded hair. For years, the service was friendly and excellent. What happened? :( I'm on my way to Baja Loco. read more

The service here is always really fast, food is always great. This is one of my fiancé and my favorite informal/inexpensive restaurants to go to. I always get the classic chicken taco platter and it's always good. Like always. I'm here weekly, I've NEVER had a bad order (knock on wood). They also have an awesome salsa bar! I do have one suggestion if management is reading...I work around this area and often call my order in. No fail every time I'm put on hold they forget about me lol sometimes they just put the phone down and I just hear them talking in the background. I would definitely implement a better system for call in orders. Otherwise, this place rocks!!! read more

Tonight we were hungry and wanted to try something new Rubios interior is really cute and reminded me of Taco Cabana The cashier really made our entire experience great She helped us with menu options and she was very talkative She made it fun and very helpful at the same time She is a great employee I wish I had gotten her name but she is a young lady We really enjoyed the food that we got and I was very surprised I also really liked the chili/salsa bar I love chili I will return to Rubio's read more

Rubio's is pretty good. They have good fish tacos, burritos and salads. Their food does taste fresh, so they live up to their name (fresh mexican grill) and if you're looking for a cheap, fast lunch or dinner, this is it. However, I haven't ever gone to their website to look at the nutritional content like I did with Baja Fresh, so at the moment, I can still enjoy their food without knowing just how many calories and fat grams they're loaded with. read more

Rubio's Coastal Grill - Mexican Near Me - Phoenix, Arizona

I'm here way too often, more than I'd like to admit. My boyfriend and I love the food. We love the staff. It's not always easy taking our picky a** orders. And, they always get them right with a smile. Not too long ago we were by the location on Ray Rd. We decided not to go just because we love this location far too much to "cheat". We're always at comfort here and leave with a satisfied tummy. read more

Lorena and the rest of her team are completely useless. While I waited 20 min for my burrito, I saw 3 major issues. First, there were two kids yelling and screaming at each other without a parent. They eventually hit a random women in the back if the head which made her spill the hot sauce on her lap. When the woman complained, a side employee came out and walked over to the kids. No apology, no correction of the kids, just a blank stare. Second was the assistant running the food. She had no idea what each order had and made several trips for each person. When she wasn't running food she was hanging out with her friend at a table. This leads to the 3rd, my burrito, which sat there for over 15 min on the countertop getting cold. All I wanted was a fast burrito in Arcadia and this is what I had to deal with. I really hope the construction at 44th or 32 puts them wakes the owner up so he can hire people who actually care. read more

Was driving around after doing some Christmas 'browsing' and really didn't know what I wanted to eat. Wanted to try someplace new.....saw Rubio's and ended up trying it. Small and clean restaurant. Ordered from their menu board placed over the register area. Decided on the Carnitas Rajas burrito. Since I was the only one there at the time the food came out extremely fast. All the ingredients of the burrito did indeed seem fresh....but as a whole the dish didn't do much for me. There was a chimichurri sauce in the burrito that kind of overpowered everything else. I think I would have liked it better without the sauce. I did try the roasted chipotle salsa from the salsa bar and found that very, very good. Nice dark and rich salsa with a chocolaty after taste.It doesn't taste anything like it looks. When was the last time you thought....."Hmm....I'm in the mood for some food that's colored black." So I may try it again sometime in the future and get the carnitas burrito without the chimichurri sauce.....but with the roasted chipotle salsa instead. That sounds a lot better. I'm giving this 3 stars because it was right in the middle of the road for me. Nothing great, nothing awful. I will probably try it out again but order something different than what I had tonight. read more

We go here often for an after-church lunch. There are several families who go, and some of the kids don't like the food here, but Rubio's is kind enough to let us bring in food from other restaurants. This is a huge point in their favor. The food is quite good, really. I love the fish tacos, and the chipotle salsa is fabulous! The service is efficient. I love the decor-lots of blues and greens, but it is a chain, so it's not really artsy or surprising. All in all, a nice place for a good meal! read more

Service here is always friendly, and it's a pleasant place that offers a lot of fish for the buck. Go for fish over lobster or shrimp, as you get more food for the buck, and it tastes good going down. Plus, salsa bar! They've added dessert, and the coconut-lime bars are really good. Not so good is the sangria, which has a strange cardboard background taste. Why two stars? Well, it doesn't taste so good coming back up. Five hours later, it all did, and the problem lasted for 24 hours. That matches food poisoning with that meal as the source. It's too bad, as I enjoyed the meal while it was happening, but this is a risk I wouldn't take again. read more

Probably my favorite of the breakout of "fresh-mex" type places. This place is very similar in layout to a Baja Fresh, except they haven't sold their soul to Wendy's like Baja Fresh did. The quality of food here is really good. I especially enjoy the carne asade tacos with a little salsa verde on it. Thinking about it makes me want to go get some right now, except that it's about 930, and they're likely closed. I never get the guac, but I've been told it's very fresh and very good. read more

Online order was a mess got home and we were missing all the side orders to all the meals. Coastal Treo NO CHIPS NO BEENS Kids meal #1 No CHIPS NO CHURRO KIDS meal #2 NO CHIPS NO BEANS. Had to go back to pick up the sides to get home to eat a cold meal. Yum cold fish tacos nothing better.... read more

Online order was missing half the kids' meal items. Was not identified until order came home. How do you tell your child that half the food she ordered is missing? I called the store, and eventually spoke with manager Anahi. She offered a partial refund, but that will not feed my daughter. I asked for her to deliver the missing items. She refused, said they only have third party delivery services (e.g., Grub Hub). I asked that she use one of those services to deliver the missing items, and she refused. Said she was busy and could not talk longer. This is awful service. Now I paid for food I did not receive, and was told my concern was unimportant. I like Rubios, but will not tolerate this kind of response. read more

Terrible service they always screw up the order and Make you wait and never make it priority to get your ordered fixed before getting everyone else's order who walks in after. The receipt will show exactly what you ordered and they'll bring something completely different out. They are so rude and make you feel rushed. Even though I love the food I will no longer spend my money here. read more

Such great service here. Always clean and friendly, and the food excellent. The management at this location is so wonderful. You can tell they really care and the employees reflect it in their work product. Highly recommend this location! read more

This was one of my favorite rubio's in town. Tonight I was there to order food and the people behind the counter of were absolutely clueless. They were clearly incompetent and looks like business is very slow. I dont wonder why. Dont like leaving poor reviews. No managment apparently. Hope things change soon. read more

I understand that restaurant need online order but poor customer service with long wait for my one item and I was only counter customer. They sounded like having fun social hour cooking behind. read more

One of the worst Rubios in the chain. Horrible customer service. Bathrooms were disgusting. The tables were not cleared. I would advise against eating there. read more

Rubio's is always good but this location in particular has really friendly and professional staff. I like the options for seating and the downtown location. read more

I had their fish taco lunch special and it was fantastic! The fish was flavorful lightly breaded and just a little crunch. Tortilla was a delicious corn and the cabbage and sauce were outstanding. Great value on a filling meal. I will be back! read more

The fish tacos are small but tasty. I don't really think of this as mexican food, but it's definitely clean, streamlined, and Americanized. Not my first choice for mexican fast food, but I'm more the La Tolteca / La Salcitas type. Don't let me turn you off-it really is pretty a-ok. If you are scared by grubby looking dining places, then Rubios is a better choice for you. It is a clean, attractive, chain restaurant. I'm pretty sure that it's Number One for decent fast food American/Mexican style. read more

Only tried the fish tacos, but they were amazing. Perfectly fried and priced right. Good size and the white sauce is better than most. Happy hour on Tuesdays is your best bet. $1.50 fish tacos! read more

Their food is always delicious and healthy. I did experience a problem on today's visit 5-5-16. I ordered a steak burrito and a chicken bowl to go and when I got home, it was a chicken burrito. I was to far and hungry to take it back. The chicken burrito was good but I paid extra for the steak. I did not call them. That's why I did not give 5 stars. read more

BEST FISH TACOS IN PHOENIX. Love going here every tuesday for their fish tacos, my son and I have taco tuesday dinner at this 40th st Indian school location every week for the past year. Friendly, fast service, good prices. Love the fish tacos read more

We picked up dinner here last night. It was fairly busy, $5 burrito night. The food was very slow to come out of the kitchen was very slow. I'm all for fresh food but 18 min for 2 burritos is a bit much. The staff was in no hurry at all. The kitchen staff spent more time looking into the dining area than preparing food. There was no urgency at all with lots of customers waiting around for food. For a pickup meal this was not the place to pick it up. The burritos (Burriot especial with steak) were good, but definitely not great. I had to look to find the steak, or see if I could find any in my burrito. There was some steak but far less than their marketing would suggest. The tortilla chips were delicious and the highlight of the meal. Overall, I wasnt thrilled with the sercice or the meal. I'll stay with Chipotle next time. read more

your worker Jocelyn. She's so mean and horrible at interacting with customers. seems mad at all times and acted annoyed to be doing HER JOB. food was great though! read more

Consistently messes up orders, management will tell you to "F off" right to your face when you finally call them out on their awful customer service, the cooks in the back either ignore what the cashier tells them to make or the cashier literally ignores the customer. This is a SERIOUS lack of customer service skills on their part because when a customer has their order written down, they definitely didn't get it wrongso please go to rubios if you want to have your food made incorrectly and then told to deal with it! It will happen for months!! read more

The salad always tastes so fresh even though it's "fast food". It's also incredibly filling considering it's pretty low in calories.

The food is good, the service is okay. It's good if you want some cheap food that isn't terrible, but in the area I think there is definitley some better mexican good. I don't like the chicken they use, so I try to avoid anything with that on their menu! read more

Visiting Phoenix from the East Coast, I wanted to savor some authentic West Coast fish tacos. When I asked where I could find the best, I was pointed to Rubio's. Wow! I knew with my first bite that I had found heaven! I had the Original and my hubby had the Especial. Both were very yummy! If you're looking for great fish tacos, look no further than Rubio's. The service was great, the restaurant was clean, parking was easily accessible, and the prices were very reasonable. Can't ask for anything more! read more

Quick and easy lunch. Great location with a lot of parking. I love the fish burrito but everything I've had here is tasty.

The manager here is a total sweetheart. The customer service was outstanding and the food was great too!!!

the food was spot on. Great place for something quick. I recommend the lobster quesadilla :)

I've never seen a place change its menu as much as they do. Generally great food. The prices are ok. My partner just orders Shrimp tacos with nothing on them. Which they only seem to have a price for the gourmet Shrimp Tacos so that is irritating. The chips the last couple of times have been a bit chewy and tasted like they were fried in old grease. Growing up in a restaurant i know old grease when I taste it. Nonetheless, we like our Rubio's! read more

So... I kind of wish I had never tried this place. Only because I basically live across the street and am completely obsessed with their fish tacos- and obsessed is really an understatement. I know it's supposed to be a Tuesday thing- but I'm pretty sure I went to Rubio's like three times last week! My fav is the original fish taco. If you like gauc and really want to dress it up go for the fish taco especial. The staff is very kind, and I don't think I have ever waited longer than 4 minutes for my food- even on busy Taco Tuesday nights. If you are looking to grab some quick tasty food, try this place out. You surely won't be disappointed. Be warned--- fish tacos will consume your thoughts. read more

If I'm going for fast food Mexican it's going to be Rubio's; the ingredients are good quality and I've never had an order go wrong. They also do really good party platters if yummy, but not fancy is what's required. I used to eat at this location A LOT in the early 2000s, but those were my fast food days long gone. Rubio's is still the only FF place that I have not eliminated in the past 10-15 yrs. read more

Great Fish Tacos as always. Service was unusually slow during the 2 times I was there for a take-out order of 2 tacos. Usually they are faster than the 15 minutes it took for the order to be completed each time I was there last week. read more

Haven't been forever & went recently. Forgot how good this concept is. Will return soon...

Sue at the front counter was so welcoming and pleasant. She helped us decided on what new foods to try and just overall gave off a very positive and happy demeanor. Food was excellent, service was great, but Sue stood out to me. From what I observed, she's a great employee! read more