Look no further.... Mike and Allstar 24 hr Towing Service are ABSOLUTELY OUTSTANDING. Extremely…read morenice. Knowledgeable. Fast. Reasonably priced. Not only that, Mike went above and beyond for me. I located the correct replacement tire online at Walmart for one that had been popped on a pothole. When we got there he waited, without unloading car, to make sure they had the tire in stock... which they did not... they told me their online system was incorrect. Not only that, they couldn't touch a Tesla anyhow so I couldn't even have the car dropped off and the tire ordered to be installed at a later time. I had to go somewhere else. We located the tire in stock at Pep Boys across town and Mike took me there despite having another tow to pick up nearby. He didn't want me to be SOL. Once at Pep Boys he confirmed himself with the guy at the counter that the tire was in stock and they could get me back on the road that day. When I needed a receipt after the fact, he worked with me to write one up so I could work on getting reimbursed. Don't bother looking anywhere else, Mike is your guy. I'm so thankful my tow was with someone as nice and caring as him.

Formal Complaint Regarding Unprofessional and Abusive Treatment of Customers and Elderly…read moreIndividuals I am an Uber driver and am filing this formal complaint regarding an extremely disturbing interaction that occurred while I was assisting two elderly individuals at your facility III South Fulton located on Bucknell Rd. When I arrived at the gate, the young lady working there was already engaged in an argument with another customer. That customer requested to speak with a supervisor, and the young lady stated that she was the supervisor. Throughout the interaction, she was rude, condescending, and dismissive. I asked a simple question and received an answer. I then remained in place briefly because I was transporting two elderly individuals and wanted to determine whether they needed additional assistance before having them exit my vehicle in the heat. The situation escalated when a young man went to retrieve the elderly couple's vehicle. The young lady abruptly and rudely stated, "You're going to have to move your car." I calmly responded that I already understood that and was simply waiting to determine whether I needed to assist the elderly couple. At that point, she became visibly upset, mumbled under her breath, and proceeded to call me a "stupid bitch." This behavior was completely unprovoked, unprofessional, and unacceptable. When the gentleman returned, instead of helping de-escalate the situation, he joined her in antagonizing and disrespecting me, even after I repeatedly explained that I understood I would need to move my vehicle. What neither employee seemed capable of understanding was that two things could happen at the same time: I could move my vehicle and also ensure that two vulnerable elderly individuals were safely assisted. Both employees displayed explosive tempers, impatience, and an inability to communicate respectfully with customers. It was apparent from their interactions with both myself and the customer before me that they lacked the temperament and professionalism necessary to work in customer service. The customer who was there before me later discovered that the young lady was not actually a supervisor despite representing herself as one. Additionally, when asked for her name, she provided the name of the road where the company is located, "Bucknell," as her last name. This deceptive behavior gives the appearance that she intentionally provides false information to prevent customers from filing complaints. Even more concerning, two elderly individuals were left standing on gravel while using a walker and a cane. The elderly woman slipped on the gravel during this ordeal. The elderly woman suffers from early dementia and had forgotten about the vehicle payment. Her daughter had already paid all fees and has assumed responsibility for the payments. The daughter, who arranged the Uber transportation for her parents, was on yhe phone listening to the entire incident and also contacted your corporate office before this incident and spoke with Mandolin and Megan, who was identified as a manager. She explained the rude and unprofessional treatment, particularly toward elderly customers. Unfortunately, there appears to have been absolutely no effort to address or correct this behavior. To make matters worse, the elderly woman involved is retired law enforcement and deserves to be treated with dignity and respect, as does every customer who enters your facility. No customer should ever be called derogatory names, subjected to aggressive behavior, deceived regarding employee identities, or witness elderly individuals being treated with such disregard and indifference. We expect a thorough investigation into this matter, appropriate corrective action, and a response addressing how your company intends to ensure that no other customer--especially elderly and vulnerable individuals--is subjected to this type of treatment again. We will continue pursuing this complaint until it is properly heard and resolved.

DJ was great. He arrived quickly and our broken down car was delivered safely to my house. He was…read morefriendly and efficient. His price was very reasonable too!

From the owner: We specialize in lockouts Towing and Hauling starting at 65 and up read more

This is a 10-star review crammed inside a 5-star one. I was having H#ll Week with my toddler home…read moresick and, on top of all that, my car battery died--likely as a result of aforementioned toddler leaving a light on. but I digress. after making a few calls with no luck, I happened to find J&J Towing and they were at my property in Midtown within 20 minutes. Chris was literally *amazing* and was able to squeeze in a tight spot with complicated conditions. I would use them again in a heartbeat and highly recommend if you're in need of a quick, efficient tow.

This was a awful experience. The tow truck driver Johnny Florence was a total ass hole. He acted…read moreas if he had no experience towing or he didn't know what he was doing. As we were traveling, we kept hearing these strange noises coming from the back where my car was mounted. So every few miles he had to pull over and check the straps and mounts. I was terrified. I thought my car was going to fall off the truck in the middle of the road. If you need a tow STAY AWAY !!!!!! from this tow company. They over charge, rude and unprofessional and wait most of all THEY DON"T KNOW What the hell they are doing. They are probably available because no one else will tolerate their unprofessional rude behavior

Great service, great communication. I phoned for a tow because my battery was dead. Instead of…read moretowing, the driver jumped my battery and escorted me to the service center... really appreciated the honesty!

Fast efficient and great communication had my car delivered in less than 2 hours Also very…read moreaffordable

Quan showed up quickly and immediately got to work knew what he was doing and moved smoothly at no…read morepoint did I feel worried about the safety of my vehicle because of how knowledgeable he was. To anyone reading this I highly recommend you pick VSS towing and hopefully you get Quan!!!