The customer care here is above and beyond and they aim to make sure you leave happy with their…read moreservices. You can't tell from outside but the overall vibe inside is cozy and calm, and everything is clean and shiny. I have been seeing Dana (Nhi) for years because I know I'll get what I want. She is kind and aims to please -- I'm not usually one for chatting but I truly enjoy my chats with her!

Service was SNS Nails and Gel Pedicure It was my first time…read moreat Emily's Nail Salon. It was nice and clean. Both of the technicians were very nice and friendly. Just like other salons they charge for special nail shapes and more. I did find their prices comparable to other shops in the area. I would recommend and would visit them again in the future when in town.

I have been going here for years. This is one of the few places that I can walk in and be seated…read morewith anyone and 9/10 the service is great. If there are any issues, I go back promptly and they will fix it without an attitude. Cleanliness is decent and they aren't obnoxious with upsell tactics.

I'm very disappointed in my visit today. I've came here for years and have been completely…read moresatisfied but today, I left limping in pain. The lady doing my pedicure made me bleed twice. The 2nd time, the drill took off a chunk of my skin on my pinky toe and she had the audacity to put alcohol on it. I was almost brought to tears in agonizing pain. The polish was even all over my toes and not cleaned up. I'm scared to ever return. The pictures don't even do it justice for the swelling and pain that has occurred. The only reason I give it a 2 star is because the customer service was good. Pedicure was not.

Im back again and got the habit of booking my appointment ahead of time so it's been working out…read morelovely as I get my nail tech Elly! Here's my most recent review: I was able to park just fine as this location is in a shopping plaza and has plenty of free parking. Once inside, I was able to tell them exactly what I wanted and my nail tech nailed the designed ! She's so perfect! I never have to tell her twice, worry about pain during my experience, and she's super sweet! I got a super cute design and she's been nailing each one with ease. Both Elly and Kim are fantastic techs. So happy to find them. Looking forward to my next visit !

I was a first timer here. Beautiful facility. They were able to take me in immediately. There was…read morenot a visible price menu so I asked up front how much for Ombre using sms ("dip") and a pedicure.? She quoted me $32 for pedicure and 48+ $15 for Ombre ~$64 for nails + $32 for pedi. I was okay with that price. At end of service, I was charged $10 to shape nail into (what I always get at regular salon as customer service courtesy) "almond" shape, $5 for applying tips (i was okay with this). However I was charged for an Ombre ($15) when in fact what i received was nail polish with glitter on tips not Ombre. It was cute but not Ombre! The h2o for pedicure was cold. I had to ask her to make it hot several times. My experience could have been an aberration but I left feeling like there was no more customer service in the experience. The ladies next to me paid $88 for a pedicure! They were up-charging every person and it was awfully uncomfortable to listen to people asking what if I only got gel? How much is that? Very uncomfortable. What if this or that??? Finally upon checking out, they give you option of 18% tip and up. There was no clear option to by-pass this. When I looked at receipt the charge was $220 (twice my bill)! I immediately said this was wrong. They said it was corrected. (I will need to monitor debit card over next few days to make sure the refund registered.) Will I ever return? Probably not and it is not because they did a poor job but rather it was the feeling that they were trying to up charge everyone for everything! And this was awfully uncomfortable for me.

Yesss, I'm getting a little dopamine hit every time I look down and see how cute my nails look :3…read more definitely give this place a visit and see Anthony. Super chill vibes, and he did an awesome job on my nails with care and attention to detail

I came in an hour and a half before closing asking if they had anyone available to do a full set…read moreand asked if that was enough time (knowing it is, just being respectful) and they said yes, I t'll be just a minute. I waited 40 minutes and then the lady that did my nails was rushing the entire time because she wanted to get out of there for the night. Ended up with uneven lengths and bumpy nails. She didn't even put another coat on after I asked her to because the color was so light you could literally see the tips through it. Anyways, obviously could have been an off night, but it was my first and last time there!

3rd time going today but want be back. Nothing wrong with my color or nails it's just they charged…read moreme $140.00 for me to get my SNS nails $35.00, $30.00 pedicure and my grandaughter got manicure with gel which should have been no higher than $40.00. That does not add up to $140.00. You can't argue with them because they seem to always be right. Want be going back.

Horrible experience . I've been going here for past 3 years and today I went to get short sns and…read morethe lady doing my nails didn't ask me how short she just cut basically the entire tip off. Then she left black dried powder on my skin and my nails look unshapped. There no shine to the nail it just looks awful. With it being basically my own nail she then went on to tell the lady it's $65. She was very disrespectful and didnt even talk to me. Also the sides of my nail are clear the powder not even on them.

A very relaxing experience getting a mani + pedi, great staff. Nice atmosphere, and very well…read morepriced!

TERRIBLE EXPERIENCE I SHOWED A PICTURE AND GOT THE COMPLETE OPPOSITE SHE DIDNT KNOW HOW TO DO…read moreFRENCH TIPS OR BOX SHAPE WITHOUT CURVY ROUNDINGS AND DID NOT HAVE THE RIGHT COLORS AND THE BRUSH WAS DIRTY , she was also coughing without a mask, sneezing without a mask and she CUT my cuticle and I said "ouch that hurts" she then laughs and brush it off and tells me to "calm down". When I was correcting her mistakes on my french tips she kept saying "i know i know be calm" BUT SHE DID NOT KNOW she didn't do anything right terrible job!!! These are the nails i asked for vs what i got. The vibe was terrible she had no manners and had attitude like I was doing something wrong ITS MY MONEY IM PAYING so why not fix it how I want it !!

I didn't make an appointment, which was fine because they accept walk-ins, but if you want a…read morespecific person, def should make an appointment or call ahead of time. I came in a little after 5 for a gel manicure and chose the third option from their list for my pedicure. I came in with something specific in mind, and at first, I didn't really get what I had envisioned, but I still liked the final product. I guess they could tell because they offered to redo my nails with no additional cost! They want to make sure everybody who comes in leaves happy, and I think that's really great. They also have complimentary drinks and snacks that you can enjoy while getting your nails done. I found things to be clean and the experience enjoyable. I didn't catch everyone's name, but I do know Michael did my pedicure, and he was really nice and accommodating! If you have a photo of a design you like, show them! They will work with you to make it come to life on your nails.

Sugar did an AMAZING job on my nails and Michael was FANTASTIC with my pedicure! I recommend both,…read moreyou won't be disappointed!

This nail salon is in the Ingles plaza in Lawrenceville. I was given a Mothers Day gift certificate…read morefor a spa pedicure and what a great pedicure I received!! Its clean inside with very comfortable spa chairs that massage while seated. The prices are reasonable and the owners Husband/wife who work here do a great job. Ladies/gents you gotta take Care of your feet!! :) It's sandal time and I know that some neglect their feet during other seasons. (Can't be doing that) They also wax eyebrows like most nail salons. Another thing I noticed is that they take sterilization of the nail tools serious that's a plus for me. (No fungus) Had it not been for my Mothers Day gift certificate I may not have come but I'm glad I did because service is Top Notch! Come by and see

Love this place their prices are reasonable Shari always slays anything I throw her wayread more

If I could give them zero stars I would…read more Was charged 40 dollars when I usually pay 35 for sns. They said it was a French to me sns is pink and white powder. No prices listed they don't tell you it will be more. I kept saying and This is the second time they've done the bate and switch. I. plan to file a complaint with the BBB and the Attorney General they need to have their license revoked. They seem to forget I can go to any of the others FIVE salons within two minutes of their location. I will let everyone I know how I've been treated today and tell them to stay away from this business.

If you want to support this business the only person worth your money is Eden…read more Okay so I would like to start by saying I have been coming to Nail Gallery on and off for a little over a year. Tim (Tin? Jim? Idk THE OWNER) has always been kind to me whenever I come in because I would always go straight to him to get a full set. His customer service would always be out of this world!! I would be offered drinks, snacks, pillows, etc. Today is the first time I went to Miss Eden who has SEVEN years under her belt of being a PROFESSIONAL nail tech and when I say the difference in results was PHENOMENAL. Her attentiveness , her kindness, and efforts to fix the mistakes he made were so appreciated. I haven't seen my nails look this healthy in a minute!!! Thank you Eden!!! What I'm disappointed about is the fact that after I told the owner that I would be going to her? His usual kind attitude towards me disappeared. He ignored me the entire time I was there and became very bitter towards Eden and me during my appointment. If you want to support the business? Come and support Eden for your new full set. She will make it worth your while !

I highly recommend this place , the atmosphere, the staff, and the quality is above and beyond.read more