Do yourself a favor. Go someplace else. This place has aged poorly. Carpet nasty, salad bar empty. No clean plates because the dishwasher is broken. Evan at $8.99 I feel robbed. read more

My server was great he took pride in the quality if his work as was the same with the greeter. The Salmon was delicious and the drink was nicely strong to the point I wasn't ready (in a great way) I'd eat there weekly if I lived in Jacksonville. read more

The service was fine, the food was just fine. However, I don't see how they could charge anywhere near the amount they do for these wings. As well as the sticky ribs. They were a joke. read more

Ruby Tuesday - This was $15........ - American Near Me - Jacksonville, Florida

The food was good and as expected for a chain restaurant. There server Jason was very good and very helpful! The place was clean and comfortable. read more

I just bought my meal for m Ruby Tuesday it was $31.15 I ordered a half stack of Ribs with broccoli and mash potatoes. Lately these restaurants are not cooking the food right. This my second place that I am not happy with the half stack ribs. I went to fix my salad and the waitress moved my phone away from my seat. Z men come in and take my seat. I felt that was my property.Dont touch my stuff. I used to go here all the time. I will say the salad was great. I gave the meal to my cats. I'm just letting these children mpsnirs know because y'all will have no customers . People will choose other places. I will try long Horns. After that if they are not up to standards. Back to bonos zi will go. read more

See all

This place needs a good cleaing, maybe some paint and a new menu lol. Bathroom is filthy, bar top was dirty ink just not appealing at all. Food portions are a bit light for the $$$. I don't thing I'd be back? read more

Ruby Tuesday - American Near Me - Jacksonville, Florida

See all

didnt get everything I ordered which was probably for the best as the next day I was sick all day because of food poisoning from what I ordered here. NEVER AGAIN. Wish I could give negative stars read more

Our church group went back today, everyone but me seemed to really enjoy their foods, comments were " ribs are tender, chicken was crispy, good hamburger, large chicken sandwich". I ordered the appetizer sampler plate for my lunch. My "cheese" sticks did not have any cheese in them. My chicken bites was 1 little ball, and one size I had cut in half. The chips and spinch dip was extremely salty. So, I was not so happy with mine. (I did get the cheese sticks reorderd so they were ok then). All in all it was a good lunch. Next time, I'll get a hamburger! read more

S L O W S E R V I C E really slow and the waiter lied to us. We had just picked up our daughter and son in law at JAX they had not eaten anything so we stopped here at about 4:45pm to have an early dinner. Everyone ordered, waiter was friendly and attentive, it took a bit of time for the food to arrive, he and another server arrived with our dinner, everything but mine... he looked right at me and said they just put on a fresh basket of fries your chicken sandwich will be right out, a few minutes later he said I could go to the salad bar free if I would like, I said no! Everyone was about done with their meals so I asked to see the manager.... He came over I said I wanted to CANCEL my meal I did not want it now everyone was finished eating! His response was "we offered you our salad bar" I said I did not order the salad bar just wanted my sandwich!!! His response was the waiter gave your sandwich to someone else, so cavalier and it sounded like I was bothering him, very "I could care less" attitude for a manager We will never go there again!!! Absolutely TERRIBLE SERVICE AND TERRIBLE STAFF!!! Don't waste your time eating there, it no wonder their stars are so low!!! If I could do negative stars, it would a negative 10 read more

We were just leaving Las Vegas on Thanksgiving Day so we ended up here for our dinner. I believe our waitress' name was Natalie and she was great! Upbeat, attentive and super polite. My husband ordered the bacon burger and I had chicken quesadillas. Nothing was wrong with our dishes and they came out quickly. Wasn't the ideal place to have our Thanksgiving meal but were really just glad to have some open and warm to fill our bellies as many other establishments were understandably closed. read more

Ruby Tuesday - Chicken Quesadilla - American Near Me - Jacksonville, Florida

Typical chain food, nothing special, checks all the boxes. Salad bar was ok with lunch. I had the chicken quesadilla . I cant say it was bad but not notably good either. Am on a business trip and it fits the bill. read more

Ruby Tuesday - Dining area - American Near Me - Jacksonville, Florida

If you want a meal here, don't go. It was empty and was told 10 minutes. If you don't have wait staff, close, we don't need you in North Florida anyways. read more

Came here to eat with my family after driving all day. We stood at the podium waiting to be seated for about 10 minutes. The servers saw us but no one came over to get us a table. In addition, the facility was looking run down. read more

Oooh man. Ok. My server was Katline and bartender. And once she got to me, 15 min in she was very attentive. However, my entire time from start to finish was 1 hr and a half. I'm not the only one either. There were many people who waited a very long time for service and food. Unreasonable and ridiculous. When our food finally did come out it was cool and altogether not very good. Like, we didn't finish our food because it was not anywhere near up to par. I hate reviews like this. Katline was great. The rest of service and food was not. At all. I'm giving two stars for her and I would give her more but the rest do not deserve it. read more

The absolute worst server we have had in years, B! Took 10 min to be acknowledged, order a drink and get menus. Walks around to the few tables that were there, totally ignoring us. Finally came to take our order. People after us were already eating! Our food finally came, she never came back to see how it was or if we wanted another drink. Food was decent, very small portions. I had to go to her to ask for our check. Lesson learned, should have went to the steakhouse netxdoor! read more

Was staying next door at the Residence Inn, so placed an online takeout order for dinner. When I showed up no order. They said someone else ordered the same food so they deleted my order thinking it was a duplicate. Obviously they don't check the names for it to be a duplicate before ordering. Food was good once they prepared my order. Just realize they don't trust their online system. You may want to call in your order or place in person. Doing it in advance got me nothing. Just an apology. read more

Waited over 40 minutes for dinner on a non-busy Tuesday night. Pasta entree was over cooked and dried out. Poor quality ingredients for the sausage and meatballs. Very disappointed. Yep read more

The waiter was nice, food was not so good. I Littel bit overpriced.

For a Friday at dinner time we were seated quickly. I ordered a petite medium well steak which was tender and seasoned just right, the baked potato was fresh, piping hot and load just like I like it (cheese, sour cream, bacon and chives). I ordered a second side that I would eat later at home which was macaroni and cheese. The mac & cheese was cheesy but wasn't anything to write home about but I would order it again. The waitress was pleasant however at the end gave me the wrong bill, which she quickly corrected. The manager made rounds greeting every table and making sure everyone was being taken care of. I will return to this location for future meals. If you sign up online or on your phones to their website you will receive coupons for up to half off the 2nd meal. I didn't get a drink here however I have in the past which I like to get a Ruby Relaxer. They also have drink specials. read more

The place need to clean up, floors were dirty and sticky. Salad bar area wasn't stock properly, and needed to be clean. Restrooms were dirty, small portions of food for the price. I would not recommend this restaurant to anyone. read more

Went to eat lunch. Host sat us an we waited about 15 for a waitress. We asked the host where our waitress was and he said someone would be with us. So we left the restaurant and went next door to long horn. read more

Heather was a great server. Our drinks stayed filled our food was all brought as ordered. And everything was great. I got Bangin shrimp and they were great. Hubby got the ribs, Amazing. Kids meals came out first so the kids were behaved while we ate. The only reason they didn't get 5 stars was because there was a "guest service coordinator" walking around. At first, it was to random tables but then I realized they had gone to every table around us except for us. Not sure why the avoidance, but getting a visit from a manager can make or break great service to me. This time, it was a fail in that department. Maybe next time. read more

If you're looking for a great blue cheese burger, this is your place. Omg, it was fabulous.

Our server was amazing... she was attentive and checked on us often. Her name was Emely and she is the bomb. read more

Ruby Tuesday - My receipt .. no written in tip.. I gave her $10 in cash.. great service deserves a great tip.. - American Near Me - Jacksonville, Florida

I love ruby Tuesday, Mel the bartender is amazing I love all the great deals ruby Tuesday offers the food is made perfect every time the temperature is never too hot or too cold.... it's amazing The drinks are made to perfection every single time. Mel is my favorite bartender but anyone else I've ever had has always been super pleasant and have made the drinks so well. read more

Ruby Tuesday - Patron strawberry margarita and Mel - American Near Me - Jacksonville, Florida

Employee took my order over the phone was rude, impatient, & not helpful. And my order was completely wrong

Our visit started off bad & got worse the longer we were there.. For starters, the two young ladies who were working the hostess stand were far more interested in playing on their phones & goofing around with the waitresses than seating customers. We waited quite a while at the table before anyone showed up to take our drink order.. When the waitress finally showed back up with our drinks, we finally got to order our lunch. Keep in mind, this place was fairly empty at this time... After about 30 minutes, an older gentleman showed up at our table with our lunch entrees.. He said that he'd noticed they had been sitting in the kitchen quite a while. We asked about the appetizer that never showed up & he said that he would look into it. At that point we asked him to send our waitress to the table because our drinks were empty. Several minutes later our waitress came to the table & asked how we were doing, with no refills, no appetizer, nor any clue as to why we were a bit frustrated. We told her to cancel the appetizer & I asked for some sour cream... She showed back up with the sour cream 15 minutes after I asked for it a second time.. The poor guy managing the place stumbled on to our situation as we had reached our limits with the TERRIBLE service.. The food was OK, but surely would've been better had it not sat in the kitchen for so long.. The manger sat down with us & we walked him through the timeline & the issues. To his credit, he did apologize & comped our bill. Now we know why the parking lot was so empty when we got there, which is shameful because this used to be such a good place to eat. read more

Avoid this place at all costs. Staff is in disarray. Terrible attitudes across the board. Inattentiveness. The restroom was a disaster. I'd assume it was an unexpected short-staffed day, but the restaurant was relatively empty. Generally the worst dining experience I've had in a long time. Huge turn off to the chain, and this restaurant in particular. read more

Slowest service we have ever had, DIRTY, sons fries had a hair in them, and my well done burger was medium rare. Horrible experience.

Worst service ever at any ruby tuesday. Took 10 minutes for waiter to acknowledge us. Couldn't get any refill on drinks. Burger was under cooked and couldn't tell anyone because no one would acknowledge us. Manager didn't care. His answer to our concerns about it being due to our skin color was can I get you a drink to go. read more

There was an error in my order and the night manager settled my problem promptly and with courtesy.

We had a great experience for dinner. Our waitress Shelby was awesome. We ordered the 2 for $24 Rib and steak. Food was great. Place was clean and everyone was very polite. If you are in Rivercity go by and ask for Shelby. You won't regret it. read more

The Tuesday burger Ruby Tuesday deal looked good & we've ordered it before. So we placed our 1st ever online restaurant pickup order. Every pickup park spot was occupied by empty cars so we pulled into the 3rd party pickup parking spot & relayed why we couldn't get parking pickup spots 1-4. We were told she'd check for us. Well after waiting 20 minutes I went inside & waited another 5+ minutes waiting for someone to acknowledge me. I asked about our pickup order & was told to go into the bar to pickup our order. Why do you need numbered pickup parking spaces? Obviously we assumed our order was going to be delivered to our car. By the time we got home our hamburgers, fries & onion rings were cold! The ordering system added a tip! What a joke I certainly would have not added a tip after that dreadful encounter. Fool me once shame on you; fool me twice shame on me! Their won't be a second chance. We never had bad service inside the restaurant even though sometimes it was better than others. And we never had to eat cold food along with warm strawberry cheesecake. Oh I should have also mentioned that the inside of the restaurant looked like a ghost town. Maybe I'm not the only disappointed customer as of late. read more

We had a great experience with Miya as our bartender! Would come back in a minute!!!!

This place is a mess, we arrived at 11:40am and it took the server about 20 minutes to acknowledge us. After we ordered it took another 35 minutes to get our food and by the time our food arrived it was cold and my plate was undercooked. Absolutely terrible service, I ended up sending my food back and NOT ordering anything else. read more

The Ruby Tuesday in Clermont Florida has probably the best bar tender/server I've ever encountered. Her name is Lisa. The food is awesome as well. read more

Stopped in here before the comedy show on Friday. I ordered the Bacon and Cheeseburger and some fries. The service was great even with our server had a whole section to deal with. My burger was medium well and cooked to perfection, I don't do ketchup etc on my burger instead I asked for some A-1 steak sauce. read more

Ruby Tuesday - Bacon Cheeseburger - American Near Me - Jacksonville, Florida

Thursday night 7:30. Upon entering noticed that it was not very busy. There were 3 what I presumed to be "Hostesses" lounging at the desk having a conversation among themselves. I asked for a table and was informed it would be 20 minute wait even though there were numerous empty tables clearly visible. I asked the lounging hostesses about that and was told the servers don't want to take any more tables. Okay, they don't want business, I left, won't be back. read more

Took my Mom for lunch there on Friday. They are in Pandemic mode but we were in and out quickly. Our server Bonita was great. Love their food. We got a hamburger and split it, which was enough for mom and I. A really good experience. read more

Food is OK. They keep changing the menu but really haven't gotten it right yet. Hostesses aren't very good. Servers are better. The drink specials ONLY at the bar is a crock. Not sure why we keep giving them another chance. Just OK!!! read more