I will start by saying the hostess told us that she was making people wait 10-15 min between tables, because they only had 1 server at lunch time. There were two other groups in front of us, so I asked is that necessary if we just want the self serve salad bar? One of the groups said we just want salad bar also. The hostess decided to seat the groups after the waitress said it was fine. We only waited 5 min or so, but in that time we learned that this establishment is under staffed, they only has five serves for the entire restaurant and three bartenders. The salad bar looked ok not great but not horrible, so I decided to go through it one time. I probably would not go back but it was not the worst meal I have had. The waitress was doing fine considering she had like 12 tables at one time, if she had help she could of been an exceptional waitress. read more

They need to get better gluten free buns or just don't have them at all. The bun fell apart as soon as it was picked up and tasted weird- not a good flavor! Salmon was good. read more

It wasn't busy but it took an awhile to our food. The food was ok. Quiet atmosphere. Server was good

I was at Ruby Tuesday Mechanicsville, Va yesterday with a church group for lunch and our server was a wonderful young lady name Rocky, she was very personable with all of us from the church. I ordered the Catfish and fries, and they were delicious. Thank you for a very enjoyable time will definitely visit again. Sherry Baker read more

Waited 45 mins for 2 appetizers and couldn't get refills brought or the check, also had the bartender as our server.

Horrible service and filthy nasty environment. We arrived just after church, the place was not to busy. Sev waiters and waitresses walked by us for about the first 15 minutes, then finally someone stopped to ask about drinks, and we ordered. One water, one half and half tea. 22 minutes later another waitress stopped and asked about drinks and dropped off the menu. All we wanted was the salad bar, which looked as though someone had a free for all fight. What a mess, but we made due. We finished making our salads and returned to our table. No silverware! After about another 15 minutes of waiting, I finally got up and located and retrieved the silverware myself. Still no drinks. When we were just about finished with our salads, our drinks showed up. Two waters, no tea. After we were done eating, I had to hunt down the manager to get our check. Very poorly managed. Explains why most all Ruby Tuesdays have closed their doors. read more

Why I am sitting in here now and my waiter or whatever you all want to call him. He has a rolled up skull hat and his pants is hanging under his butt. Sloppy is bad for business. I don't care how nice he may seem, that is unacceptable. I'm not hungry anymore. Instead of leaving a tip, I wish I had on a belt, I would leave that! They must be desperate for help! read more

This is probably the worst Ruby Tuesday I've ever been to. We came at 8 pm so there were barely any other diners because it was an hour before close. Service was fine and it was the food that was the issue. I'm assuming no one ever eats off of the salad bar, because almost all of the items looked or tasted old. The lettuce was wilted, the artichokes slimy and the ham cubes were gray. Upon tasting my salad creation, it also didn't taste as good as other locations because of how old everything was. We decided not to get seconds. At least my chicken tenders and tots ended up being decent. We also ordered the Three Amigos (chips w/ salsa/queso/guac) off of their new cantina menu. The cup of queso was barely filled halfway and the salsa and guac had zero taste. We had to ask for a new queso because it was ridiculous that everything else would be filled up except for the queso. I mean, the cups were small enough already! Overall I would not recommend this Ruby Tuesday location. Sad, because I usually love their food and I know they're going bankrupt nowadays. Locations like this sure don't help them read more

Ruby Tuesday - Three Amigos - Burgers Near Me - Mechanicsville, Virginia

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Server was stressed. She was the only one working. I ordered the special which was a smashburger with fries plus unlimited garden bar. I ordered the burger without a bun. Received a burnt hockey puck. Unable to eat. Server told me that if I only paid for salad it would be $14.99 versus the $8.99 offer. Disgusting. Manager came by, showed him the pics. He said it looked awful. Still charged me for the meal. If I don't hear from management, will simply dispute the charges. Will never enter any RTuesday restaurant again. Puke worthy. read more

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We placed an order online & we did curve-side pickup. We were there for 30 min. We called 50 times no one pick up the phone. if you don't know what is curve side pickup do not do.. this is the second time we had a worse experience first time there cook was missing & manager was cooking food & burning food. Update:- no one called me until 9:30 pm I called again someone's pickup phone they asked me to give my credit card Name / Expiry / Last Four Characters because Restaurant can't do the refund & I need to wait for it. because refund process by corporate. the important thing is we placed an order & we didn't get food from the restaurant & if you guys are not able to do curve-side pickup don't do it. DO NOT GO THERE wastage of time & money... second bad experience Even the manager does not offer me reorder & requests to try again. They don't care read more

Ruby Tuesday - Worse restaurant in town - Burgers Near Me - Mechanicsville, Virginia

I thought this was going to be the new shoney's I came in and sat on their toilet one time and could not believe my eyes sitting there I had to fight myself to get off the toilet to see the poop on smeared into the wall and it had been there for awile like nobody cared at this place I did after they cleaned it up still seeing poop try not to try to ignore it Still trying to enjoy myself while I was out and this rest so-called restaurant I did give it a second chance came back and everything seemed to be fine and then I came back again and in found these plates dirty last night Along with a fork that had food all over it I told my wife to get up from the table we're not eating here this place is disgusting Contacted the health department Somebody needs to look into this This it unsanitary People could get sick eaten here The waitresses when you say something to them about this they act like they don't understand or they already know their place where they work is nasty These people run in this place needs to be fired they're need a new new people in here To run this place It's a shame you don't have network to go to eat these days because people are so freaking nasty We thought this was going to be the new shoney's I refuse to go back in here even if they give me a gift card I do not care because a gift card will never replace if you get sick in a place like this to eat Nothing's worth that shame on you ruby's Tuesday!!!!!!!! read more

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Friendly staff. I liked their fish and chips believe it or not. I usually go especially for their salad bar which at this location seemed somewhat sparse but I think it's mostly because the bowls of each item was smaller than in used to. Still a good buy. BTW, it is a little hard to see from the road as their sign is party hidden by trees. Look for the Burger King sign right next door. read more

Not enough wait staff working. We were seated right away but, didn't get greeted or offered drinks for 15 minutes. When finally served we ordered our food immediately and that took another 30 minutes. Never got a drink refill nor revisit but our waitress. Waited 15 minutes for our check. Food is subpar and for the prices for the food and horrible service it's not worth the visit. Only came back for a coupon. read more

Horrible service it took us almost two hours to eat here and the server got our meals wrong and forgot a kids meal then she also had the bill wrong as well. It took over 25 minutes to get drinks. read more

I have nothing but praise for the server who waited on us on 1/2/24 for lunch. She was the only one working as a server. She also acted as hostess. She handled it like a rock star. The customers were all so understanding of her situation. She seated us, took our orders, got our drinks, our food and was pleasant doing it. She was amazing!! We felt bad for her. She had a lot of tables to take care of. Our meal was delicious. I had the salad bar and soup. Always delicious. My husband had Philly steak sandwich and fries. He loved it. My sis had the chicken sandwich and fries and said it was delicious. This girl needs a raise. I wish I had gotten her name. She is definitely an asset to this establishment. read more

Do not eat here!!! Salad bar lettuce was old And wilted! They should have removed it! I told that to several people and it was kept there. Service was slow and unfriendly. Towels Used to clean table We're filthy and gross. My food was incomplete and only when o asked did they tell me they didn't h e tomato's. The lettuce on sand which was the chopped wilted lettuce from salad bar. I refused to eat it and didn't order anything else as I felt gross just being in This place. Our server had on a very dirty tshirt and was not polite or helpful. Management shrugged off my concerns. Will never eat at Ruby Tuesdays!!! read more

Tried to stop here for dinner after being in the car for 8 hours on Labor Day. We have stopped here on our treks before and really enjoyed it. Arrived to find out they were doing to-go orders only. Most of the RTs have closed and this makes me wonder if this one is on its way out. read more

Ruby Tuesday's is Ruby Tuesday's where ever you go. I use to love this place back in the day when they had the chicken tenders and shrimp meal with the two side orders. Back when the potion size and quality equated to the price. Nonetheless it's still a good place to eat when you're out of options or in the middle of nowhere. Another reason I like Ruby Tuesday's is because of their endless salad bar. If you're looking for a healthier option making your own salad is the way to-go because most pre-made salads have the same nutritional facts as a burger. So at that point you might as well choice that burger. I order something new I've never seen. Asiago sirloin and shrimp. The peppered sirloin is topped with an Asiago cream sauce. But the steak is like the size of a hockey puck. Aside from the size of everything this was really good. I never thought to put a Parmesan cream sauce over a steak but now I might have to take that idea for myself. The shrimp at Ruby Tuesday's is always good even know better than restaurant chains that specialize in seafood. Mash potatoes were alright, they were a little gummy for my taste (almost like a paste). The grilled zucchini was good but I wish there was more. Overall this place is a one-time visit or a place where there's nothing else to eat in my personal opinion. The food is okay but the atmosphere is pretty chill and the service is always good. read more

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The empty parking should have been the first clue. The "Join Our Team" sign should have been the second. The host was helpful and kind. Our waitress was kind and gave us an extra chair for her purse. But my Guac burger had little to no guacamole and no jalapeños. She left as if to get some but never returned with them. They were very kind but service was lacking. read more

What an awesome experience and awesome food and to top it off my server Holly was amazing! She was professional, so cheerful and friendly it really made my night. read more

Very very yummy we had a group of 7 we were sat immediately I ordered the chicken sandwich with the salad bar and a strawberry margarita. Salad bar employee was very pleasant and did a great job keeping it clean and stocked. Our waitress was amazing she handled everything professionally and fast, never an empty glass. read more

When I went to this Location is started out well. But when the waitress came he had a whole bucket load of highlighter on. And I ordered a Diet Coke and the glass was so dirty it looked like it came out of a dumpster. Then I ordered for food the worst burger ever!! It tasted like frozen food from jail. Then when my boyfriend got out of the bathroom he said that their was barf In The urinals. I would rather eat Mac Donald's then this Thanks for the dirty plates! read more

I can't even believe this place is open. Constant confusion at every level, ordering, promotional pricing, menu reads like an encyclopedia except not a soul in the place can read or reason. A piece of steak rib eye you could read a newspaper through , a potato that could pass as a fairly large stone. A despicable representation of food service even at the lowest level !!!!! Hood by Ruby Tuesday !!! read more

Excellent service. I came here for my birthday today and had the pleasure of meeting the manager and chef. The food and drinks were also amazing. Thanks for helping me celebrate my birthday. I was also able to meet a new friend and will definitely be back again. read more

The food was great the ice tea was so yummy and cold and the server Chris was wonderful. Kevin the new Gm came over to the table talked to us and made us Feel so special we will be back read more

With all this Covid stuff going on, they did ok. The place was clean, and the wait staff cordial. The menu had of course shrunk, and the choices were limited big time. I hope we get to return after the restrictions lift. But, the chain is closing right and left. ‍ read more

Did not receive what I ordered. Should have taken the time to go through the bag before I left and got home. Extremely dissatisfied let alone disappointed. Don't order from here. read more

My faith was renewed I received a call for RT Customer Relations Dept and they told me this location has suffered since Covid struck. They are currently trying to hire new/additional staff and train those they have. I'll give them a couple of weeks and try it again and post a new review. It was a pleasant surprise the RT rep actually listened to me and offered a reasonable explanation of the problems read more

Salad bar was in clean and stocked. Service was great, Danielle, was super friendly. I got the ribeye and hubby got Cajun chicken pasta both were delicious. read more

My wife and I stopped by this past Saturday night. I ordered the Deconstructed Kabob and there was barely any food on the plate. Instead of beef tips there were beef scraps. I never send food back but I sent this back and didn't order anything else. My wife ordered a chicken meal which she said tasted like it was frozen and then microwaved. This location really needs some help. read more

Just left because me (24 with a valid ID) and my partner (22 with a valid ID) were repeatedly asked to present our ID's then denied alcohol despite complying. They stated it's because my partner's VALID VIRGINIA LICENSE cannot be accepted because it's sideways (she got it under 21 and it's still valid until 2028). Infuriating. read more

Leighton is the best server ever. She was very attentive the food was amazing. The gm kevin walked over and talked to us and made us feel very welcome we will be back read more

Chris was a superb server. Hope you'll have more like him. Repeated our order, correctly. Great guy.

Paul and Steve delivered excellent service and were very personable. The coconut shrimp and fries meal was delicious. My peach tea was everything. read more

The salad bar was not fresh, there was no regular lettuce and the coutons were so hard, I actually had choked on them. When I told the waitress she apologize for it. I will not be going back to this location. I paid $14 for this terrible salad. read more

The customer service was terrible the food was also nasty I got a shrimp pasta and the shrimp were precooked shrimp from a grocery store it look like the turkey burger was small as a slider and the french fries had a funny taste smh as a cook myself it's a disgrace read more

We got there about 7:40 before they closed early at 8 due to staffing issues( they are hiring by the way). Salad bar was all fresh still and our bartender Ruby was very nice and the customer service was excellent! read more

I ordered the Throw Back Thursday special. One order had special request. When they brought the order out they charged full price. They went back and got the price changed, then had issues with the gift card. I finally went in to get everything resolved. When I got home there was only 1 special and 1 order of something we did not order. It was a total disaster. The waitress bringing the order out was very nice. I tried calling to complain about the order mix up but they would not answer the phone. It will be a while before I return to this restaurant. read more

Wife snuck out of work today and we got together for lunch. We both wanted salad bar, so in our brain-storming the closest place we could think of was Ruby Tuesdays. We were seated quickly, but it took a few minutes before we got any service. I noticed that our waitress had just double sat and she was helping her 10 top. I could see her trying to sign to me that she would help us as soon as she can. The manager picked up on this as well and was quick to come over and get our drink order. After a few more minutes and she was still busy with the larger table, the manager came back and took our order. He was very polite. I really thought highly of his service though. My wife got the salad bar.. ERRR let me correct at Ruby Tuesday's it the "Garden Bar" and I go the GB with the Chicken bean chili. Chili was really good. The Garden bar was very clean and had fresh and multiple items to choose from. Enjoyed our lunch at the RT. read more

First let me say I never hold staff responsible for changes obviously made at corporate level. We tip based on service. The staff appeared almost embarrassed. I felt for them, we let them know up front that we had coupons mailed. It was my birthday and I had been expecting free burger emailed. The salad bar seemed a third of it's previous size. Very bummed. I ordered the "Generous portion of fried shrimp and salad side. My friend had the Salmon, baked potato & macaroni cheese. We had to ask if they still served their garlic biscuits. This is where it got awkward. wait staff informed they would have to be baked. Then brought out 4 tiny biscuits. My dining partner is a big guy, he told her, in good humor to go ahead and through in 12 more. When I got my I ordered the "Generous portion of fried shrimp and salad side. I was astounded to see baby shrimp/popcorn shrimp !! I dared not ask for tartar or cocktail sauce. The came with ketchup. So in the box they went, so I can make a PoBoy Shrimp Sub. I really want to give waitstaff 3.5 stars. the salad bar attendent worked hard keeping it stocked , I thanked her for her hard work . I hope these talented staff members will move on to where they Will have corporate backing. I never saw a floor manager and one last thing. Shame shame shame using oldest trick in business to kill table campers. it was absolutely bone chilling cold. they tried to find a warm spot but every table had cold air blowing on it. we had to wear jackets. Saturday 10/12/2014 645pm read more