I stopped by to see if I could get a quote. A young lady took us out and looked at my car. I wanted…read morefull paint job with the kinks fixed and some extras added. She took several photographs and it seemed like she really was looking at everything to get something going. She said she'd call me back. Never got a call back. I'm not sure why I never received a call back, but it didn't seem feel like they wanted my business. I was going to pay cash, which to me, would have been best for them, but I guess they run their business a different way. I went because it's woman owned and saw some great reviews. I'm disappointed to say that they're not all that interested in providing a job for a woman. They make their money. I'm just one person. I wish them the best. Just not with my money.

This is not my first time using Pronto Body shop. I was a victim of a hit and run and there was…read moredamage to my truck. I already knew who to call. Tiffany and her crew are experienced, and knowledgeable. They kept me up to date on the progress of the repairs and dealt with the insurance company to get the work done in a timely manner. Ladies if you're worried about how men take advantage of women when it comes to car stuff, that won't happen here. Woman owned and Tiffany takes care of everyone. My truck came back looking as if nothing happened.

Quality service and super customer service. About a year ago they replaced my outside mirror which…read morerequired paint to match exterior. Excellent work. Recently I had a mishap with front spoiler hanging down. I stopped by J&H and they popped it back in place quickly and free gratis. Thank you so much. Highly recommend this place!

they don't really honor their warranty of their work a part came lose during the late afternoon…read morewhile driving took it the next day and was greeted with. "well I can't charge the insurance so all we can do is glue it." it's a real pitty because I would have recommended them until this. if you use them complain about it tiny detail they won't help you if anything happens later. Be extra careful I noticed the panels where slightly not flush but it wasn't noticable from not close up so I didn't wanna nit pick. Honest shame.

This body shop was recommended by one of the Hoy VW employees and they did not disappoint…read more The estimate scheduling was easy, the owner took care of everything for us. Dropped off the vehicle and it was ready in 2 days. I cannot even tell where they repainted the gas cap cover, it is all so smoothly blended in. It was about $200 less than what the dealership had wanted. Very pleased with the service and the quality of the work.

David is absolutely amazing and his staff did a first rate job on my KIA. I strongly recommend this…read morebusiness to anyone who needs their vehicle repainted. Polite, helpful and friendly staff

Great customer service the manager always kept my updated on everything and was on his word when my…read morecar will be done I really recommend this shop.

Azan saved the day!…read more We have been stranded in El Paso since Saturday and he was able to get started on our repair to get us on the road quickly! We were referred to Vista Auto Service by our family , which live in El Paso. He fixed our fuel tank, fuel injectors, fuel filter & fuel pump within 2 days.

my car was involved in a rear end collision. I was referred to the body shop by the insurance…read morecompany....and I can definitely say they deserve more than 5 stars!!!! excellent customer service, (Ray), timely repair, excellent work, and when I picked up my vehicle it was cleaner than I've ever seen it. I recommend them 110%.

When these guys finished with my car it looked better than when I bought it new 4 years ago. As an…read moreengineer, I was impressed with how thorough their initial analysis was and chose them even though their quote was one of the highest. I was not disappointed. Their quality was excellent and they actually came in under their estimate. This is a great shop.

This is where I always take my vehicles. They always do great job and are a preferred shop for most…read moreof the insurances. Their Quality and Service are the best in town and I highly recommend them. They may not be the least expensive but they are the best!! I wouldn't take my cars anywhere else.

I brought my car in for minor damage on the back passenger side, and it's now approaching a month…read morewith the repair still not complete. I was told the panel needed replacement; when the part arrived, it was damaged, so a second one had to be sourced from the dealership. I was told the car would be ready today, and I've now been told it needs another week. I understand parts issues happen, but I've had to pay out of pocket for a rental car this entire time with no communication about compensation for the added delay. Each time I've called, I've gotten a new date that didn't hold. Repeated timeline changes without proactive updates on their part have made this a frustrating experience. I'll update this review based on how the final repair and pickup go.

I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

Great small business in El Paso. They are by appointment only but provide quality service in a…read moretimely manner. They were able to diagnose and repair my issue in same day.

This piece of shit place half assed, my fucking brakes. I have an ABS light on after supposedly…read morethree days of labor and parts. Please look elsewhere. Do not come to this place. They love to rip people off and take their money. Is this how you run a business? What an absolute joke three days of labor just to have an ABS light on. This piece of shit place half assed, my fucking brakes. I have an ABS light on after supposedly three days of labor and parts. Please look elsewhere. Do not come to this place. They love to rip people off and take their money. Is this how you run a business? What an absolute joke three days of labor just to have an ABS light on.

As a woman, I often go into mechanic/auto care centers prepared to be completely taken advantage…read moreof. I expect to be told that I need services that I do not, or charged astronomically. This is NOT what I experience here. Liz is honest, kind, and fair. She bends over backwards to help her customers. If she doesn't get back to me right away, I know it's because she's giving the same kind of service to everyone that relies on this company. I thought I couldn't feel any more positive about a company until I heard about the kind of care this amazing human provided for my elderly mother. There are no words for the level of my gratitude. Thank you Liz- May God continue to bless you and your company!