2026-04-23: I have used this company twice now. Both times have been fantastic. This time they…read morewent out of their way and accommodated us to make our project come out great. I couldn't be happier. I guess my review will include pictures from both projects.

The team of professionals at this company is honest, considerate, open to questions, and deliver…read morehigh quality product. We needed an accessible shower installation for our ADU. Michael Crooks was very responsive as a company rep and everything he quoted was delivered just as he said. The quality of the shower is excellent and we love the Koehler fixtures. We chose black on white to assist those with visual deficits and really like how they turned out! The fold down seat is also a plus for those with endurance challenges! The demolition andinstallation team of Jose, Gabriel and Jairo could not have done a better job! They were timely, efficient and professional. They demolished the shower and tub one day and took away all the debris. Then, the next day, they built the frame and installed the new walk in shower exactly as we requested. They were pleasant to have on our property and we're considerate in where they set up their workstation and parked their trucks. We did have a challenge posed by the installation day with company coming to visit us... And they worked out a mutually agreed upon date that met our needs. I highly recommend this company.. ask for this team of installers! You won't regret it!!

I contacted Marco at MJ'S Window. They installed 2 sliding…read moreglass doors and 3 windows for me in 2018. So in 2026 I called Marco again for a bedroom window and a patio sliding glass door in an almond color to satisfy my HOA. Marco made an appointment to come out for a measurement I gave him a check for a deposit and 3 weeks later he had my windows. Marco and his team came out on 3/18/2026 and installed the door and window they did an excellent job. I waited for a few weeks before leaving a review, it had rained for a few days a 2 weeks ago so far so good and No leaks. And Marco also cleaned out the track for the bedroom sliding glass door we had installed in 2018. I highly recommend MJ'S Window, Screen in Alhambra, CA

I highly recommend MJ'S Windows for their professionalism, good communication, and fair fees…read more Most window and door services no longer provide repairs, preferring to install new ones. It was difficult for me to find the repair service, and I am glad I found MJ'S Windows To fix my vertical sliding window, they needed to purchase new sliding parts. They provided fair fees and fast service. Marco made a good effort to fix my old sliding glass door, which was improperly installed and therefore badly skewed. I like that MJ's gives you the option of repair or new installation without commercial pressure. I will definitely contact them with a new project in the future.

I just talked to Raymond at Screen Master Door & Window . I want to install retractable screen door…read moreon my French door facing my backyard . He recommended out swinging door which would last longer than the retractable. I txted him pictures of my door and he pointed out due to the size of door handles that he may not be able to install it. He can install the retractable but not the brand that I am looking for. Raymond is really patient and I really appreciate his honesty, I may not be able to use him for this project but for sure I will keep him for future reference!!!!!

This was a rental property so I was not able to go there, but they took care of everything over the…read morephone. They did an amazing job they were there quick. I paid them over the phone.

Long overdue! But this company exceeds my expectations when it comes to customer service. Many…read moreyears have passed since they have installed new windows to our home, and they still continue to help us by answering our questions and providing follow-up service and minor repairs. I highly recommend this business to anyone :)

(This review includes a response to the business owner's reply)…read more I had a deeply disappointing experience with Paul's Windows, and I want to share it so that other homeowners know what to expect before working with this company. I reached out for a small bedroom window replacement and had one key requirement: that the new window, once installed, provide a minimum clear opening height of 13 inches. The sales associate, Art, confirmed via text that the manufacturer (Crystal Pacific) said it would: 13.1875", in fact. That was fine by me. But when I asked for that specification to be confirmed in the contract, in writing, Art refused. Let me be clear: I wasn't asking for a personal warranty on the product. I simply wanted confirmation that the installed window, as ordered and managed by Paul's Windows, would meet the functional requirement I had clearly communicated. Art repeatedly deflected, referring to "what the manufacturer said," but was unwilling to take responsibility for the result. When I asked for accountability, he became dismissive and eventually walked away from the job. I contacted Paul directly, hoping for a more professional response. Instead, I received a generic brush-off and a claim that the window wouldn't meet the specs, which contradicts what their own sales associate had already confirmed. Worse, Paul didn't acknowledge or engage with any of the valid concerns I raised around basic customer service, transparency, or professional responsibility. Ultimately, I wasn't asking for anything unreasonable. I was hiring a company to manage a job and deliver a specific result. If something went wrong, say, the manufacturer provided a window that didn't meet the spec, it would be on the contractor to resolve it, not on me to go chase down the supplier. That's what any responsible company would do. But Paul's Windows made it clear they don't see it that way. If you're okay with vague communication, contractors who won't stand behind their own work, and potentially being left to deal with problems on your own, maybe this company is fine. But if you want clarity, professionalism, and accountability in writing, then look elsewhere. § Paul's response below is a classic damage control move -- polite on the surface, but full of deflection and quiet rewriting of events. To clarify: the window in question would have met the required 13" clear opening. That wasn't in dispute. Art, their sales associate, confirmed that in writing and was fully prepared to proceed with the job -- until I asked for a simple written accountability. That's the moment everything fell apart. Paul's follow-up misrepresents the timeline and sidesteps the core issue -- not whether the window would fit, but whether the company was willing to stand behind the result they were being paid to deliver.

AMAZING! Backstory: I needed a new garage side door from…read moreyears of damage and it being a junky hollow door. I thought I could fix it myself but opt'ed to get a professional... SURE GLAD I DID! I did not realize how much I did not know about "doors"! I can't believe I didn't not do this sooner! James was super professional and direct. Great pricing and quality of work speaks for itself. Everything was done in just a few hours! I am excited to be working with James again on getting more projects done in the near future.

We'd been having issues with our entry door for a while. The door is more than 80 years old. And…read morenow, it had started rubbing against the side wall and no longer sat evenly in the frame. It was clear it was time for a replacement. Before choosing James, I got a quote from a very popular windows and doors company in Orange County. James, the owner of Lucero's Windows and Doors, not only offered the best price but was also extremely responsive. He mentioned that he previously worked as a Home Depot installer, which gave me confidence that he was properly trained. I was initially cautious because of the low number of reviews, but the consistent perfect scores from other customers made me optimistic. Now, after working with him, I can confidently say that Lucero's Windows and Doors is the real deal. Because our home required a custom-sized door, James came out twice to take measurements. After about two weeks, the custom entry door arrived, and he completed the installation in a single day. He told me our home was one of the oldest he's worked on, and the walls were very different from newer builds. Despite the challenges, he made everything fit perfectly, and the final result looks fantastic. We no longer feel a draft under the door, and it swings smoothly without any issues.

This is one of the most unprofessional companies I've ever dealt with. They give you a scheduled…read moretime to show up, but they're almost never on time. Then they disappear for days or even weeks, offering excuse after excuse. They drag out the project while constantly asking for payment. When only about 70% of the work was done, they told me the job was "complete," even though basic things like door frames weren't installed. They just wanted their money so they could move on to the next project. They also don't keep their promises. They left trash, leftover food, and construction mess everywhere. They promised to haul away debris on the second day and then vanished completely. The owner, Jose, has a terrible attitude. Bottom line: they want your money without putting in the work. Reply to your comment Jose: There may be two sides to every story, but when many customers raise the same concerns, it's worth taking a closer look internally. Repeatedly responding to negative reviews by blaming or insulting customers instead of acknowledging issues only reinforces those concerns. This review reflects my actual experience. I stand by what I wrote. I hope you take this feedback as an opportunity to improve rather than deflect responsibility.

Love the company and the people! We're extremely accommodating with our short timeline. The final…read morework was fantastic and I couldn't be happier. I did accidentally put my door into a fail safe mode out of sheer stupidity and he was kind enough to come back and fix my mistake. Have already recommended to several family members and friends!

This owner is an idiot .. they clearly say they do residential glass repair in their ad but when I…read morecalled to get a quote he told me they don't do that. When I questioned him he got rude with me and I said well don't get frustrated with me man, maybe you should fix your ad..

Just had my screen door installed by Tim and it was easy-peasy. The quote was reasonable and…read moreaccurate; no last minute adjustments or sales pitch. The product is excellent--a sturdy swinging screen door. Tim explained everything about the installation process and the product. The website had all of their products to review and there is quite a variety. The supplier is locally based so I didn't have a very long wait from the time I ordered--just a week. The convenience of having a service provider come to your door rather than going from store to store is invaluable. I highly recommend this service.

So far we have been very pleased with our frameless shower door installation, and happy that they…read morewere able to order us a custom shower door with exactly the fixtures we wanted and the color matched nicely with our ask. We stopped by the store in San Gabriel, which they have their own parking lot. No samples but if you give them an idea of what you want, they will match as best they can. This includes my ask for a horizontal bar handle, allowing me to hang a towel on one side of the door. The ordering was pretty quick and Tom speaks English. They sent someone out to our house to confirm sizing and drew accurate measurements. Due to the flu, the shower door installation was a bit delayed but they were able to schedule a crew out after I followed up. The crew took 3 hours for installing but we are pleased with the work. Time will tell but it looks great! Reasonable pricing for what you get.

Dressed like a rural peasant and provided absolutely terrible service. Extremely unprofessional,…read morerude, and unpleasant to deal with. One of the worst customer experiences I've ever had. Never come here. 非常恶心的老肥婆，做着要饭的生意一副大老板的派头，不知道好评怎来的，刚进门就和退货的人电话争吵起来，还辱骂不休，死扑街，含家产，吊死你祖宗18代老B猪头老杂毛