It was good in a pinch. We like places that have access to a camera and not use small places…read more Nonetheless I know they took care of our puppy

Trying to register a pet for boarding is a nightmare! They won't take reservations over the phone…read moreand the website registration process is buggy as hell. A very nice person tried to help me over the phone but in the end I COULD NOT BECOME A CUSTOMER.

Amazing staff! It is so wonderful to know that my puppers is so well taken care of when he is not…read morewith me!!

This place supports animal abuse! The daughter abused animals at her prior job. They are going…read moreafter the owner of the prior job. They have been the cause of MULTIPLE dogs going to the emergency vet! They are just bullies and abusers. Do NOT take you pet here unless you want it abused. If you support animal abuse go ahead but if you care about animals especially your own DONT take them here.

We will NOT be back after this last stay. My two dogs boarded for ONE night this last go around…read moreand my beagle ended up with a torn acl. BUT because they have her on camera walking normally out of the facility when I picked them up, they are refusing to take responsibility. My dog was lifted in and out of my vehicle by me, my dog has not been subject to any unusual day to day activities since I picked her up. She started exhibiting her symptoms as soon as we got home. Previous stays have resulted in Urinary tract infections in both my dogs on separate occasions which leads me to believe my dogs weren't getting adequate water and their room wasn't kept adequately clean. BUT the owner of the facility basically told me I was a crappy per owner and they could have come to boarding already sick. (Total bs). My Great Dane has come home with screaming raw abrasions on her elbows more than once and I'm pretty sure it's because they remove all bedding from the room HOURS before they get picked up and she is forced to lay on the concrete. I tried to voice each concern with the owner separately in a phone call, not only was he flippant and rude, he barely let me get a word in edgewise over his constant excuse making. He pretty much told me to never bring my pets back to the facility as they'd be better off without my business, and I sure as hell won't be! I worked for a 13 room luxury boarding facility for 2 years before we moved to Texas. Never in my life have I dealt with someone so nasty and rude.

I boarded my 2 small dogs from April 23 - May 10, 2022. Upon picking my dogs up on May 10, 2022 I…read morenoticed my one dog right eye had a lump of yellow/greenish stuff. I asked the woman who checked me out, how long had my dog eye been oozing the stuff and she said I just got back let go ask. She returned and told me that no one noticed anything. I then asked, so my dogs had no interaction with other dogs per my request, did they not have interaction with the staff. I called my pets veterinarian office in the presence of the same staffer who checked me out. I paid $75.00 for an emergency visit. Upon completion of my visit to the veterinarian, I returned and told the same woman my dog has an eye infection which she did not have when I dropped them off. I presented her with the receipt from the visit and requested reimbursement. She said she'd let the owner know. NO ONE FROM THE ESTABLISHMENT HAD THE COURTESY To CONTACT ME AND ASK HOW MY DOG IS DOING. Jerome the owner requested that I get my dogs veterinarian to write something stating that they caused the problem. REALLY? They identified the problem and treated my dog along with prescription. My biggest problem is no staff could say when they first saw the problem with my dog. They had my veterinarian information they had 2 different contact phone numbers . I left a small bag of IAMS dog food , when I picked my dogs up I was given the bag of food almost with the same amount of food in it. Both of my dogs lost 1 1/2 - 2 pounds and I have the proof. It's very obvious they weren't fed as I informed they are self fed. Bottom line, Board here and hope nothing happens. Lesson learned, I'll board at the luxury pet hotel next time. They give you a link to your dogs room and because they have nothing to hide, you can check in on your pet children at any time and see how they are doing. It will be worth it.

They took very good care of my two dogs for Thanksgiving & Christmas vacations. They seemed to…read morelove them as well even though they can be stinkers.

Wonderful and attentive staff! very professional and works wonders with their grooming on our…read moredogs.

I can't say enough good things about EaseMyMind! Daniela is the owner and I don't think she…read moremonitors this Yelp page but I since many people look to Yelp to find services, I had to make sure I put something on here as well! I had so much trouble finding a sitter, I contacted two other places and one NEVER returned my call and the other couldn't come on to Fort Hood...luckily, however, the 2nd person I contact recommended me to Daniela. First of all, the website for EaseMyMind is fantastic. It has a customer portal that you can create an account on and enter all the details about your furbabies and it has online scheduling so you can easily schedule and manage everything right from there. But, on top of that, Daniela has no issue communicating via text on top of that. I scheduled my free meet & greet with and she stayed for I think about an hour getting to know my pups, seeing where they sleep, where all of their food and things are, how they react to strangers and what all of their little quirks are.She brought all the paperwork with her and explained everything to me and told me I could text her whenever I needed to with questions or concerns. After everything was officially scheduled and I dropped off my key to her, the payment process was super easy too as she has an online payment system that you can use. I also love that there is only one fee for the visit and no surcharge for having multiple pets in one household (we have 3 dogs so that could be pricey!). On the day of my day trip out of town, I text Daniela to let her know when we actually left so she could make sure the first sitter visit wasn't too early or too late. A few hours later I received a pet journal notification in my e-mail with an entry from the pet sitter telling me what was done on the visit and how the dogs were doing as well as pictures of all of them. It was super easy to view everything from my phone and it was reassuring that all my dogs were happy and that there were no complications. Later on in the day, I logged in to my account and realized I made a mistake on some of the notes I left for the sitter. On my account, I asked the sitter to feed them dinner at the 2nd visit but on a note I left on their food I said to feed at the last visit. Luckily I caught that mistake at the same time as the sitter and they were able to get the correct information from me so the pups could be fed at the correct time. What made it so easy is that Daniela was easily available via text so we could get eveything sorted out quickly. For the rest of the day I got my updates and when I go home that night my furbabies seemed much less stressed over me being gone for 12 hours+ hours and I came home to find that my sitter had even washed their food bowls, which was so nice! :) Needless to say, I'll continue to use EaseMyMind in the future.

I just returned from a four-day weekend without my two dogs. EaseMyMind took excellent care of "my…read moregirls" while I was gone. Both my dogs have never been kenneled, and one is a rescue who had separation anxiety issues when I adopted her a year ago. These issues have greatly reduced over time, but I was still worried about using a kennel or leaving her for more than 6 hours at a time. EaseMyMind was very thorough in their intake interview and I greatly appreciated the text updates three times a day. I think the photos, QR codes, and written logs give clients piece of mind while they are away. I am very happy with how my dogs were cared for while I was on vacation and hope to use them in the future! I used a doggie daycare service with sad results, so I am very happy to have found a way to keep my dogs at home in a safe and familiar environment.

Jamie worked hard to accommodate for all my medical and mental health issues. She searched long and…read morehard to find the appropriate service animal for my needs. She bounced ideas off of me and my wife to make sure he would be the perfect match for our home. She has worked her tail end off and I am very satisfied with the service she provided.

Jaime gets NO stars from me. I contacted her almost 4 weeks ago and received NO return, on my time…read moreinvestment! She missed 3 scheduled appointments, hardly ever returned texts or phone calls and tried to give me 3 free lessons, because she was sick today and decided that she wasn't going to make her appointment, yet again! Don't waste any of your precious time with this woman friends. You will only end up pissed off. Jaime, you should RELLY think about another career path, because you are ABSOLUTELY TERRIBLE AT THIS! The only reason she got 1 star, was so I could post this review!

Oh my gorsh!!! Thank you to Ashley London-Ghegan for our basic leash manners and all the time, e…read morencouragement, and energy you have given us and my girl Willa Bee . We went to the park with my daughters new Corgi pup for an extreme sniff a walk. Willa did such a great job meeting the new pup and pack walking with this sweet puppy yapping in her face asking if she wants to play!! We finished our day going to Hat Creek and having lunch on the patio. Being on the patio made Willa Bee a bit nervous with all the kid and environmental sounds. It was difficult for her to "leave it" with all the food crumbs on the floor. This outing certainly showed me areas that we need to work on. None of this would be possible without Copilot Academy/Ashley three months ago. Thank you so much! We've come a long way baby!!! But, we still have a ways to go! We will get there! We've got our road map in hand!!

I highly recommend this company for your dog training needs. My trainer Rebbeckah is highly…read moreknowledgeable, very professional, and patient. She helped me to transform my stubborn puppy into a well mannered puppy. Now, I can take him anywhere. Thanks! Team Oakley

Awful service ! They tried to double charged me …read more Puppy was not happy when I picked her up.

Walk in visit. Do not recommend. They do not know how to work with animals and seem to be in a…read morerush. Nail trim done by an older lady at the front. She yanked the leash to get my dog to walk rather than calling her name or a command, she cut her finger to the quick and it started bleeding. Stating 'that's what happens when you move.' Lacking training, care.