I'm not going to lie, the place looks like the epitome of a health code violation BUT the pizza is SO good that I'm willing to risk it every time. It's seriously some of the best pizza I've ever had. They have such a unique variety of flavors and the crust is perfect (and we all know how hard that is to nail). They also have some pretty good knots. In terms of service... The employees are kind and respectful but they genuinely look so depressed lol not because of the job, just in general I highly recommend you ignore the overall low rating and try Ruffrano's. Just maybe take it to go......... read more

Finally found a great pizza place for us here in the Springs. We ordered a 16 inch Pepperoni Pizza, it had great sauce, crust was delicious and added a chocolate cannoli to top it off. Best pizza we've had since moving here from the east coast two years ago. And they even have a drive thru for orders and pick ups. Friendly staff and convenient location to our house. Can't wait to try other items on the menu. read more

Ruffrano's Hell's Kitchen Pizza - Chocolate Cannoli - Pizza Near Me - SECURITY, Colorado

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Ordered seven 18 inch 4 cheese white pies yesterday for my wife's b-day. Food was Great! Super good! The two working in the shop were friendly and attentive. Great experience overall! Will be back for more. Thanks Hell's Kitchen Pizza read more

Great pizza and great service. I grew up in NY and it reminds me of a pizza joint from back east. Great crust!

So disappointed. Paid $80 for a pizza, wings, and a 2 liter Coke for Ubereats delivery. The pizza was pitiful, limp, barely any cheese and sparse toppings, the wings were dry with barely any bbq sauce and my $7 2 Liter Coke was a watery 20 oz fountain drink. I will never order from this place again. Overpriced garbage. Do yourself a favor and buy a frozen pizza for $10. read more

The workers are super nice. A very back in the day spot to grab a slice of pizza. Love coming here!

The large pizzas are huge. I really like the meat lovers pizza and I had a bite of the cheese and it was really good as well!

Great little pizza shop! Got 2 slices of the veggie and a pop. The pizza was excellent! The service? Super quick, not sure if the guy was having a bad day, but not super friendly. Oh well! The pizza was terrific! read more

I finally got to order pizza the other night, and it was great. Really good food from calzones to pizza. Try it you will love it! read more

I'm not usually a person who writes reviews. I understand businesses have bad nights and should be given some grace. However, tonight's experience was unacceptable. I figured since I was paying $20+ a pizza I would get better service. I showed up on time based on the estimate give to me. I was told it would be another 8-10 minutes. No big deal. I can wait since it's Saturday night. 30 minutes later I asked how things are going and was told it is coming. No offer for a soda or apology for waiting so long. I am pretty sure they lost my order and didn't start it until I showed up. No acknowledgement. Nothing. I just sat there forever. Finally got our food and it was evident that one the pizzas had been sitting there for a very long time. The wings were thrown together at the last minute and the garlic seasoning was over the top. Couldn't even eat them. We won't be back to this location. We will look to find another NY style place. Especially with we are willing to pay more for good quality. read more

Solid first try! They were personable, the food was good and the atmosphere is chill. It was very nostalgic walking in and sitting in the same booths I had as a kid. The pizza was delicious. We got a simple pepperoni and mushroom pizza. Nothing snazzy. Looking at their menu though, I can't wait to try some of the specialty pizzas. For just opening I'm pretty excited about this place! Gotta give a new place a minute to work out the kinks before you go so hard on these negative reviews. read more

Ruffrano's Hell's Kitchen Pizza - Entrance - Pizza Near Me - SECURITY, Colorado

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So happy they're finally open! The inside atmosphere is really nice - plenty of booths, countertop space and TVs for watching sports. Our experience was with carry out but we look forward to dining in sometime. We ordered our pizzas online and they were fresh and ready to go at the time promised. Both pizza were unique and delicious. I think a little pricey but we will definitely return since it is right down the road and has a cool atmosphere. read more

Ruffrano's Hell's Kitchen Pizza - Supreme Pizza - Pizza Near Me - SECURITY, Colorado

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Rude! Prefer a pepperoni pizza with half cheese, waited for over 50min get the pie and of course it has all cheese and no meet WTH. When I ask about the order he argued and told me it's what I ordered. Sad because this place has usually good tasting pizza. just really bad service with attitude. No more eating here. read more

We ordered 2 pizzas online and it told us that it was going to take 80 minutes. So we ended up calling the place to see how long it was actually going to take and during the phone call the person was very disrespectful. So my brother in law went into the store to make sure his order was cancelled and the same person was being very rude and yelling at my brother in law. Hells kitchen has definitely lost a customer because the employees have been rude every time we have gone in. read more

I take my wife and son here all the time. Love the food and atmosphere. The staff is always very nice and we always have a good time.

I'll give it two stars only because the pizza was at best, acceptable. The wings were cold, crusty, shriveled and almost not edible. At almost, $2 a piece, I was expecting something really good...so definitely don't waste your time and money on the wings. read more

Ordered the Mac and cheese pizza slice. Wtf is this. Also ordered a large four cheese white pie with added sausage. Bland and barley came with any sausage. Guess there just letting anyone open restaurants now. read more

Ruffrano's Hell's Kitchen Pizza - Mac and Cheese Pizza Slice - Pizza Near Me - SECURITY, Colorado

We are regulars here because the calzones are so good. They are huge so one lasts me two meals. Tonight's dinner did not disappoint. The servers were polite and quick to get our order. I never had to leave my car . The order was even done earlier than I expected. Thanks for another great dinner guys! lol . Happy new Year's! read more

Ruffrano's Hell's Kitchen Pizza - Calzone box - Pizza Near Me - SECURITY, Colorado

Have heard great things about this place and decided to give it a try! Plus I heard from my relatives that it was part of their other side of the family from SLV.. Ordered delivery of the Hellfire pizza, pepperoni pizza and 3 of the desserts. It arrived faster than expected and was the best pizza we have had since living in the springs!! My husband ordered the lemon Marscapone cake and said it was the best lemon cake he had ever had, the cannolis were amazing too and we have the tiramisu in the fridge for later. We will 100% be ordering from here again! So excited to have a place like this nearby! read more

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This was my first time trying these guys, my family has had them before and they're super close to where we lived so figured we would place an order! They have some good sounding pizzas, but they're definitely expensive. I personally prefer calzones over pizza, so I went with the regular calzone, and added red peppers to it. We also ordered a gluten free pepperoni pizza, a Stromboli, garlic knots, and a pepperoni calzone. The calzones were smaller then what we are used to when getting a calzone, but they are tasty! The Stromboli was smaller then the calzone, but it did have a nice amount of meat in it. Overall, the food is good, but over-priced. It would be a nice treat every once in awhile, but not a go-to for your pizza cravings. read more

Ruffrano's Hell's Kitchen Pizza - Regular Calzone - Pizza Near Me - SECURITY, Colorado

Ordered from Uber eats as a pick up. Over an hour later it says order is ready for pickup. I drive there, only to be told by the pizza guy who never looked up that it would be at least another 20 minutes. Sat in my car for 20+ minutes, there was a car next to me that had been there longer and still wasn't served.. nobody in sight.. so I asked Uber eats to cancel since it wasn't ready. They were going to cancel it, AND THEN 3 minutes away from my house, they said they weren't able to cancel it because they marked the order as complete... Like I get you're busy.. but don't incorrectly mark things as done and complete. Such an absolute waste of my time. read more

Ordered food online early in the day for delivery at 5:30pm (about a $45 order) for which I tipped ahead $15. I requested contactless delivery, due to the pandemic. At 4:30, my doorbell rings. I check my Ring camera, and there's the delivery guy, standing at my door, waiting. So much for 5:30, and contactless... I called the restaurant, who apologized at first. They asked what I want to make it better. I told them I didn't feel comfortable tipping $15 for something botched so badly, but didn't want to punish a delivery driver for something that probably isn't their fault. I was halfway through that sentence, when they just decided to start talking right over top of me, talking about how busy they are, and what I want them to do. I tried to explain again. Once more, I was cut off by the employee, who told me again they're "very busy" and what I wanted. I let him know that it was my first order with them, ever; and that it would absolutely be the last. I haven't eaten the food yet since my wife is not yet home from her work as a medical professional, but it honestly doesn't matter. I would never come back after the lousy customer service. What a rip off. Now, when my wife DOES get home, we'll be eating pizza that's been sitting around for an hour. I'm sure it will be delicious, like most food when it sits around for a while. Terrible restaurant. read more

In town visiting family & ordered the Sicilian pizza for our hotel party. Was warned when ordering that it takes 1 hour for the Sicilian and that + delivery was 1 hr 45 mins. Got the garlic knots too. Pizza was very good. Very filling. 18" was cut into 8 pieces so we cut them each in half. Each adult ate about 1/8 of the pizza. Sicilian crust was thick but not too heavy. Sauce & toppings were generous. Garlic knots were a little too heavy for my liking but good flavor and tasty food overall. read more

How disappointing! I feel like I've been excited for Hell's Kitchen to open in Security for months! We order pizza on Friday nights and decided to give them a shot. Ordered pizza online at 6:01, estimated delivery was 7:06, actual delivery was 8:30! We contacted the store through the app and on the phone and were promised he was 15-20 min away. The last time we contacted the store was at 8 pm. The pizza arrived 10 minutes after the second promised time. It was also cold. At no time during contact or delivery did anyone offer an apology, explanation, or anything. I could be more understanding of things that happen if there was an attempt to make it right. We will not try them again. read more

I haven't even tried the food yet, but I'm pretty annoyed because I tried calling to order & it kept sending me to Verizon saying they won't pick up because they're busy. So I drive down here to order & it's locked. Then I see the barcode thing to order off grubhub. I chose the pickup ASAP option cuz I'd only have to wait 20-30min as opposed to their 60-70min delivery. I place my order & it tells me it'll be ready in 60-70min. What in the actual hell you guys. I was so excited to order from a small business pizza place, so far I'm not loving it! I blame covid. It's all covid's fault, and the asshats who created it. Hope your pizza is bomb! read more

Placed order at 6:01pm, app said 7:06 was estimated delivery. One large pizza, one Stromboli. 7:06 came and went, as did 7:16, 26, 36, 46, 56. At 8:01 called the restaurant, they said driver should be there any minute. Cold pizza and Stromboli arrived 20 minutes later. 2 hours and 20 minutes for cold pizza, and no apology from the driver or the restaurant when I called. This was my first time ordering from here, and it will also be my last. read more

Have never tried this place before, though I've driven by it a couple times a week. Downloaded the app thinking that might be the best way to order and couldn't do half and half on there so I called in a pick up order. Noticed on the back of a Safeway receipt they had a deal for buy an 18 inch and get a 16 inch cheese free. They said it would be ready in 45 minutes and I rolled up two minutes early and walk in the door they ask if I've already placed an order and advise they are cutting the first pizza now and ready to take the second out of the oven. Paid and threw it in a warmer bag for the drive home and it was still hot and delicious. It reminded me of boriello bros pizza, only Hell's Kitchen had better sauce and more solid crust. Only one complaint was that the cheese pizza barely had any cheese on it. It's a great atmosphere inside, very clean. Though the location of the pizza by the slice was on the street side entrance rather than the parking lot entrance. So that was a bummer as I would have liked to have seen what they had under the glass. I'd recommend this place if you had a date night as it's not busy with sit down customers. I'd recommend this place if you aren't picky with the amount of cheese you get. And if you are willing to spend a hefty chunk of change for a pizza. With my coupon I spend about $23 for the 18 & 16inch, but that's the only way I could afford to get their pizza. Great experience, maybe a once a year place for me. read more

Ruffrano's Hell's Kitchen Pizza - 18 inch Hell's Kitchen Pepperoni Pizza - Pizza Near Me - SECURITY, Colorado

Food pretty great. Service was terrible, says they close at 10 but they close at 9, I didn't know that and the worker tonight was not kind about it. Got there at 9:30 when it said my order would be ready and the guy ignored me for a sec when I was standing out side then when I knocked said they were closed. I told him I had an order then he told me to pull into the drive through so I did then told me he closed at 9 and thanked me for my tip. I didn't tip anything because it says they close at 10 but they close at 9 and the guy working was mad at me for it. I can understand the feeling of being closed and not getting a tip. But honestly the only reason I left this review was because of his comment about not tipping and his attitude towards it. This 1 star review was purely based on that. I won't be coming back because of that. Probably would have because the food is decent. read more

Me and the beautiful wife doing pizza night from now on, this place took us for a surprise. We ended up getting a large and some wings. Foos was really good, the only down side about this place they have no waiters. So us getting up everytime to ask for a drink got tiresome, but other than that, the place was awesome. Wife really enjoyed herself with the food and environment... We will definitely go bacl on friday nights cause that is our pizza nights.. read more

Ruffrano's Hell's Kitchen Pizza - wife excited for pizza - Pizza Near Me - SECURITY, Colorado

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Great food and friendly service, highly recommended for New York style pizza, my family's new go to pizza spot

The pizza is and was amazing! We did a phone order and picked it up. This is definitely our go to pizza place! The crust is thin but not to thin and it has just enough crunch when you bite down, It's not hard or doughy. The cheese to sauce ratio is perfect. If you're craving a New York style pizza this it the place to go. I will say the wait for a pizza is about 30-40 mins. But if you think about it it's about the same time you wait for dominoes to deliver your order that they possibly messed up. I definitely will say it's worth the wait. read more

Don't waste your money or tour time I ordered from Uber eats I got a greasy cracked Stromboli with Barely any cheese or topping with sauce inside who puts sauce inside a Stromboli with some doughy almost raw tasteless garlic knots never again !! read more

Went back twice after ordering on Grubhub said ready. Over and hour for two slices of pizza and a calzone as of yet no food! On hold with Grubhub since you can't even call. His excuse is theirs only two of us. read more

Well I love their pizza but when an employee says "just fill in the tip line" when handing you your receipt after ordering takeout.... ya that's a turn off. You shouldn't have to ASK people to tip before they even have the receipt in their hands. read more

Really glad we decided to go here this evening! We got a gluten free pie and a "little devil" calzone. We didn't wait too long and it was delicious! Thanks! read more

Amazing! Everything from this place is amazing and delicious! Wings are crispy, pizza crust is soft and thin, sauce is perfectly seasoned. read more

Soooo.... I've had my share of pizza slices. In fact, judging by my slightly fluffy frame, I've probably had a few other peoples share as well. Hey, don't judge, the COVID 15-25 gain is real! As a long time Colorado Springs resident, I too looked forward to this Hell's Kitchen location opening (although I have never been to any of the other locations), also had high hopes for at least pizza semi-perfection, and pulled up with an empty stomach with full expectations of being blown away. Sadly, I wasn't. In fact, I've had play-dough that was more flavorful. As much as I sucked at math growing up, let me see if I can rephrase my dissatisfaction with a few mathematical expressions: Digiorno's store bought Pizza GREATER THAN Hell's Kitchen's Pizza; the cardboard disk under a Papa Murphy's home baked pizza GREATER THAN Hell's Kitchen Pizza; and..... this is very hard for me to admit... Chuck E- muthaph$king Cheese GREATER THAN or = Hell's Kitchen Pizza. I should have known when I rolled up through the drive thru that this place may have been a bad choice. There wasn't a car in site. It was 1PM and other than the 2-3 workers, the place was empty. An empty pizza place... not a good sign. But I was hungry and excited to give this place a try, so I chalked the emptiness up to a slow day. Their special was listed as two slices and a drink for $9.99, which I thought was reasonable. I ordered a slice of pepperoni and a slice of their meat lover's pizza and a drink. I also asked for a take home menu, which I collect from all places that I visit so that I can plan my next visit. Honestly, I should have just eaten the menu. No... not eaten from the menu, I really mean I should have eaten the menu... it would have been more satisfying. The dough was completely flavorless, the toppings were mundane and chewy, and the sauce... hmmmm... seeing that pizza sauce is tomato based, I remembered that ketchup is also tomato based. Well, ketchup would have been better. Yes, it was that bad! After a few bites of each, I threw the rest away. Now, some of us grew up with parents or saw parents who scolded their kids by stating, "What are you doing!! You'd better clean your plate!!" or "Hey, you'd better eat that!!! There are kids out there who are starving!!!" Well, I wouldn't feed any of those slices to any starving kid. With my luck, that child may look back at me and state WTF?!? Knowing that all Hell's Kitchen Pizza restaurants are independently owned and operated, this is my review which is solely based on the Security-Widefield location. Perhaps the other locations are better, but I won't be returning to the Security location again. read more

I tried to order a pizza from Ruffrano's website. I was only given the option to order delivery because pick-up orders aren't available until 11:30 AM tomorrow. I went through my entire order, including entering my credit card information because they apparently don't accept cash payments for deliveries. When I submitted the order, I was informed that they're not doing deliveries tonight, either. (It's 5PM on Saturday, if they don't deliver on Saturday evening, when do they?) I have no idea what their pizza tastes like, I just moved into the area and this would've been my first order. I don't plan on trying to order again. read more

My husband and I were driving past and decided to check it out on the way home. Drive thru was easy and employee was very nice. Left within 5 mins with some pizza! My husband isn't that big of a pizza fan and said it was the best he had ever had. We live pretty close and with us being at home all the time now, this place will be our new go-to. read more

I just want to start off by saying that I was very excited to come to this location as it is right down the street from my home vs the other two locations which I've also been to and have nothing but good things to say! However a 2 min ride vs 15 will always win. After my experience I wish I drove the 15 minutes. We had ordered our pizza through their website at 6:14pm as you can see in the screen shot below our estimated pick up time is 6:44pm. We figured we'd get there around 6:35 and wait so that the pizza would be nice and hot to bring home. However that was not the case. We arrived to Hell's Kitchen and walked up to a young man about 5' 10" wearing a hat with a small pony tail... We gave him our name and he repeated the name back and said that our pizza wasn't ready yet. Which was no issue since we knew we had arrived a few minutes early. So we sit down to wait no problem. I was happy to see the Bruins game on one of the TVs so I was distracted for roughly 15 minutes. As we were sitting there waiting a customer came back in and returned a pizza. Stating it wasn't what they had ordered. The "manager Mike" (Really tall with facial hair lined up) had said to the customer "let me take a few more mins of your time and give you half off your next pizza" nice right?! Well I then watched him put what I'm lead to believe is my pizza back into the warmer (because that's where it was pulled out of 45 minutes later) now by this time its 7 pm, I go out side to get my service animal who was in the car due to me thinking I wouldn't be very long therefore I wouldn't need her. A minute or two after I bring my service animal inside (because my pizza still isn't ready.. remember it was estimated at 6:44pm) and positioning her under the table where she needed to be for my needs. "Mike" walks up to me and said "You can't have the dog in here" I responded with the fact that she is a service animal. He rolled his eyes and asks "what is your ailment? " nervous due to the the abruptness of the big man standing over me and my service animal, I responded with my actual ailment ((CRPS and Fibromyalgia and other various nerve conditions)) which if you know the law you are not allowed to ask that question.. you can however ask what her task is. He responded with "that it wasn't a recognized ailment" I said again that she is a registered service animal and she is allowed by federal law! He said "this is my restaurant I can refuse business if I want" I was floored! Never have I been so disrespected with or without my service animal. So I decided to best defuse the situation I would go wait in the car. My wife however stayed inside to CONTINUE waiting for the pizza. She asked if she could get a refund at this point because it still was not ready to which he replied "I can give you a slice" From my understanding some words were exchanged back and fourth as this man continues to argue his point with my wife. I won't get into all that was said because that can't be rectified however I will tell you how he stated many times that he's been doing this for x amount of years and he's not going to waste his time calling the number that's on her tag if there is an issue, he asked for proof that she's allowed by federal law at which point my wife showed him her license. He then stated my wife was wasting her breath and walked away. Around 7:20pm (again pizza was estimated at 6:44pm) the pony tail guy asked the name for the pizza again at which point my wife gave her name and said "don't tell me it hasn't even been made" he said "no it's been made" and pulled the pizza out of the WARMER not the oven the warmer (so pretty sure it was the same pizza they accidentally gave to the wrong costumer shortly after we arrived) and hands it to my wife. She was less then happy with situation and let that be known before she left to which he replied "don't let the door hit you on the way out." According to "Mike" you shouldn't place an order online as it isn't the "most efficient" way to order apparently it was our fault the pizza was late because we ordered "wrong" These two men completely disrespected me and my service dog and my wife and I hope that what comes out of this is them getting some education on service animals and customer service because tonight was handled absolutely terribly and from what I can tell reading these reviews I am not the only one who feels this way and has had a horrendous experience at a PIZZA PLACE no less.. I do want to thank the manager at another location who I spoke with after I left and was incredibly kind and helpful. read more

Ruffrano's Hell's Kitchen Pizza - Pizza Near Me - SECURITY, Colorado