1. Rug Masters

    1. Rug Masters

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    SAN BERNARDINO, CA

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    Rug Masters

    5.0 (5 reviews)
    Closed 8:00 am - 7:00 pm

    Services - Rug Masters

    Carpet cleaning

    Rug cleaning

    Rug Masters Photos

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    Quikdry Carpet & Tile Cleaning

    Quikdry Carpet & Tile Cleaning

    4.9
    (316 reviews)

    Affordable, efficient, friendly and reliable service with timely arrival and extraordinary clean…read more The service I requested was one bedroom, one hallway and stairs. Nick put that extra effort into the trouble spots. I will use this family owned business again. Thank you

    Ah yes, 30 years in the business. Three decades. That's what the operator will tell you. This…read morecompany runs an old truck-mounted unit that sounds like it was built during the Reagan administration and hasn't been maintained since, more like a jet engine warming up -- and they fire it up at 7 AM sharp on Saturday mornings, right outside residential homes. The noise is so loud it cuts through every wall in the house. There is no sleeping through it, no ignoring it. The whole block wakes up whether they want to or not. When I went outside and asked them to turn the output down or at least be mindful of the hour, the response was basically "city says we can work from 7 AM, Mon-Sun, so we will." No apology, no adjustment, no willingness to meet the neighborhood halfway. Just a shrug and a rulebook quote. The machine itself is clearly outdated -- newer truck mounts on the market run significantly quieter, but this company is clearly not investing in modern equipment or noise mitigation. They're running decades-old gear that rattles windows 10 houses down, and they don't care. "Legal" and "considerate" are not the same thing. Waking up an entire neighborhood at 7 AM on a weekend because your equipment belongs in a scrapyard, and then hiding behind a city noise ordinance when someone asks for basic courtesy -- that tells you everything about how this company operates. They don't give a damn about the community they work in. If this is what three decades of expertise looks like, I'd hate to see what year one was like. Probably involved actual dynamite. If you're a property manager or homeowner, ask what kind of truck mount they run and whether they take any steps to control noise. Or just hire someone who acts like they share a zip code with actual human beings.

    Rug Masters - carpet_cleaning - Updated July 2026

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