First-class experience all around. From pickup to delivery, everything was handled professionally. They did an excellent job making two of our rugs look brand new. Highly recommend! read more

Rug Masters turned my very damaged rug into a new rug. Jay provided great advice, repaired the rug and cleaned it wonderfully. The price was reasonable and communication was excellent. I would definitely recommend them. read more

If I could give more stars, I would. The Rug Masters are just that...Masters at what they do! I was feeling pretty hopeless after our dog had a horrible poop accident on my favorite rug. We called Rug Masters, and they were prompt (picked up rug same day), they were polite and courteous, and they were efficient and thorough with their job. There is ZERO evidence of the poop. No smell, and the rug looks brand new. It was worth every penny, and really, considering the work they put forth, well worth the investment they charged. Definitely better then having to replace the entire rug. Hopefully my dog doesn't have an accident like this again, but if I ever need to rescue a rug, I will call Rug Masters! Thank you! read more

Rug Masters - Bad poop stain from the dog (before cleaning) - Rugs Near Me - San Francisco, California

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Rug Master's did a great job on r 10 yr old wool cream rug after I had dropped an entire mug of coffee on it. We were able to book an appointment quickly and they picked up and delivered the rug in a timely fashion! it looks Brand New! Thx, JK read more

I feel good every time I walk into the room and see this gorgeous rug! I had a great experience choosing this rug and working with the staff. read more

Rug Masters - 5x7 handmade rug - Rugs Near Me - San Francisco, California

I'm a returning Rug Masters customer. They are my go to for rug cleaning. They always do such a great job and have my rugs looking new even with rugs in high traffic areas and my two large dogs! read more

Rug Masters - Rugs Near Me - San Francisco, California

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Iraj and his team did it again with an outstanding cleaning job of a rug that we thought was beyond saving. What happened was our dog had a number two accident all over one section of the rug and we thought it was a goner. Iraj picked it up within a few days and, when they were done, and we received it back two weeks later, the stains were all gone. The rug smelled fresh again, and it looked brand new. I would highly recommend this team for any rug cleaning, needs an emergencies, whether for a house or a commercial environment. Thanks again guys! read more

I love Rug Masters. I bought 2 beautiful silk Persian rugs from them. Their prices are excellent. Their service is excellent. The staff is very well informed. I will definitely go back and buy another rug. read more

This company rocks!! They've been cleaning our carpets for the past 4 years and always do a great job and the turn around time is just 2 Weeks. Well done Rug Masters..well done. read more

Awesome job with cleaning our carpet and repairs, it's as good as new. They even knew where the carpet came from!! Thanks for a great job!!

What a gem! We had an absolutely wonderful experience with Jay and his team at Rug Masters. We had our rug cleaned before by a different company and it came back to us with the same spots and stains. We recently sent the same rug into Rug Masters, though, and they sent it back looking brand new! Efficient, convenient, and personable service all around. It's such a pleasure working with them. I just booked another cleaning for a different rug and I'm so excited to have found a company who delivers what they promise. Looking forward to continuing to support them. read more

Five stars for Rug Masters We recently employed Rug Masters to clean and repair some Persian rugs that we treasure. The rugs arrived back home this weekend, and we are thrilled with the results. They look vibrant, with eye popping colors,and I honestly cannot tell where the repairs were done . The work is that good! Communication with Jay was a pleasure. He answered all my questions patiently and was very easy to get in touch with. The cost was reasonable.We highly recommend Rug Masters and look forward to using them again in the future! read more

Rug Masters - Rugs Near Me - San Francisco, California

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Just before shelter in place was mandated, as we were clearing our basement at home, my mom asked me to get some of her silk carpets from China washed and cleaned. Geez, where am I going to find someone to do that, especially since they were quite long and large and there were three of them! Thanks to a Yelp search, I found Rug Masters and made a call. The owner, Jay I believe, offered to pick up the large carpets and give me an estimate for the work with the week. Then, all the lights went out... yes Covid. With priorities now changed as well as the shutdown of all non-essential businesses, I knew better than to call him to get an update. In early May, I called him to check on what their business scenario was as things started to open up again. He told me that their East Bay facilities just opened and that he would be calling me within a week or two to confirm the cost and deliver our cleaned carpets. Given the situation, I didn't want to pain him by bargaining on pricing or shopping around, trusting that he would be reasonable. True to his word, he called me about ten days later and we coordinated the delivery back to me. Door to door. I prepared a check for him but misunderstood the cost so I sent him a check for the pending balance on my invoice. Kudos to Jay and his company in getting all of this relatively pain and stress free. Don't need to ask who I will call when we work on some other carpets at home. read more

The pride and workmanship the availability the fairness of the price, the convenience of pick up... Overall an incredible experience and it really shows that these guys do what they love and do a great job of it... 100% will use them for decades to come read more

Really nice and professional top notch guys. Laid down the rugs under furniture which js quite difficult.! Def recommended.

They cleaned the rug from my office. The price they quoted me was fair, and it was done in 10 days. The rug looked great!

What a stroke of luck finding Rug Master. Jay does pick up and delivery which takes care of the dread of trying to get the rugs to him. Quick turn around about 2 weeks. Now those rugs I knew needed cleaning that drove me insane are back like brand new. So Thankful to him and his team. read more

I finally decided to have my rugs cleaned after both of my sweet animals died ( ending 30 years of spot-cleaning cat and dog pee and vomit). The Rug Masters guys picked up my rugs, then 3 or so weeks later (I was travelling) delivered them right back in place. There's one I didn't send with them, because of a pile of stuff I haven't yet gone through. It probably ranks as the dirtiest of them all; can't wait to see it clean! read more

Unbelievable unbelievable good service reasonable price just try it I recommend for the business like that honest and Friendly read more

Rug Masters - Looking good thank you - Rugs Near Me - San Francisco, California

Amazing job cleaning our beloved Persian style rug. They are thorough, and will pick up and drop off the rugs. We will always hire Rug Masters. read more

Quick, careful, and efficient rug cleaning with an affordable price! I'll be coming back for sure read more

Great communication. Great cleaning and repairs done to our Kilm rug. Will definitely use again. read more

Excellent! I dropped off a rug that had been under my dining table for six years (a lot of kid spills and even a large red wine stain!) Rug Masters worked their magic and it came out looking nearly brand new. The cleaning took about two weeks. I paid $280 in cash when I dropped it off. He prefers cash, but will accept Venmo too. I definitely recommend! read more

Jay and team were fantastic - I requested a quote on the weekend and had an appointment to pick up my rugs in the next two days. Jay came out and moved furniture, including a very heavy bunk bed, and was very gracious and made the process a painless experience. Two weeks later he delivered and painstakingly set the rugs back and helped me move my furniture to ensure everything was perfect. The rugs came back looking like new and he even gave me some great tips on keeping them clean and how often to get a deep cleaning. Great service and very responsive!!! read more

My rug is SPARKLING!!! Better than new. My dog liked to poo and pee on my kitchen rug. I had trouble washing it so mold was growing on it and it was turning yellow. Instead of buying new (which I thought about), I contacted Rug Masters. They picked up and dropped off. Check out my rug now!!! It is a pricey service but if you want your rug restored, it's so worth it. read more

Rug Masters - Clean rug! - Rugs Near Me - San Francisco, California

Excellent communication, good work and great service - used them for a rug resizing and binding and would happily use them again!

We had seven used and abused rugs, they were damaged and oh, so dirty. We saw the great Yelp reviews so decided to gave Rug Masters a try. We are SO glad we did as the service was amazing from the first contact through to delivery. In addition to cleaning and repair, we needed storage for several months. No problem! The pickup was amazing and quick, even though our home was full of furniture. We moved the deliver date up by several weeks - no problem! Three times we needed to move the delivery out a week due to our renovation not being complete - no problem! The delivery was seamless and always, always we were greeted with a smile and a great attitude. The rugs look FANTASTIC, just like new, and the repairs were great. We 110% recommend Rug Masters and we will call them back when we need them cleaned again. Thank you!! read more

The BEST rug cleaner I have ever had. GREAT price! I inherited a wool Persian rug from my uncle that had been in a garage for probably a decade. I opened it up and it was home to many moths and their eggs! I panicked and immediately sent to rug masters who promptly wrapped it up to seal it and then told me not to worry and, as promised, returned it to me in the time they quoted and it was PERFECT. It's been about 6 months since I got it home and there is not an insect in sight. The price was VERY reasonable and they were very responsible. I highly recommend. Especially because I have spoken to other friends and told them the price and they all had paid so much more! Thank You Rug Masters! read more

We recently hired Rug Masters to clean our two 6x9 rugs that the dog had rubbed himself on everyday for the last year turning the cream rugs into the color of mud. Rug master took them away and returned them in 2 weeks looking as good, no, better, than new. They even helped us move one rug into the bedrooms and roll it out. Highly recommend!! read more

Rug Masters - Rugs Near Me - San Francisco, California

I have a large, and pretty expensive area rug that was beyond dirty and stained up. The team at Rug Masters not only came and picked it up and delivered after cleaning, but were kind enough to move my giant sectional and put the carpet back down. My rug came out gorgeous and all the stains were gone. I will be back! read more

Iraj was a pleasure to work with and did his best to accommodate our needs. Our carpet came back like new! Would highly recommend

Main point they saved my carpet!!! I never stained my carpet in 20 years, and for some reason I spilled herbal tea two different times in two weeks. I made the terrible mistake of trying to clean stains myself, First w warm water and soap, and then with a harsher soap when that didn't work. Needless to say, it got far far worse. I totally freaked out, thought I completely ruined my carpet forever, it seemed like the pink dye bled onto the white And there were ginormous brown stains everywhere. Miraculously Rug Masters was able to clean my carpet. I'm so grateful - I didn't even use the discount that they offer if you drop/pickup the rug yourself because I really value the effort and work they put into it. Don't try to clean your rug yourself, just go to them right away. read more

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We have a bright blue Persian Gabbeh rug that we inherited from my in-laws that our sick cat peed on recently. Ugh. Awful! Got a quote from Rug Masters and brought it in to be cleaned, then 10 days later picked it up. It Is Beautiful. The color is so bright, and it's so thick and plush now. Not only did they do an immaculate job cleaning the rug, they also repaired where the cat had scratched on it without charging me a penny above the quoted cost. I love this rug, and I'm so grateful that it was cared for so lovingly. I have another rug that I've been afraid to have repaired (it's ancient), but now I'm confident that I can take it to Rug Masters and it will be beautifully restored. read more

We have a white shag rug that was filthy and hadn't been cleaned in years. We thought there was no hope but Rug Masters did an excellent job! The rug looks amazing plus they were very responsive, affordable, and easy to work with. They picked up our rug and dropped it off. A super seamless experience! read more

Thank you Rug Masters! I purchased a silk wool blend 9x12 area rug from RH for thousands of dollars in 2016 & with high schoolers and dog traffic over the years and in home cleaning it was dirty- I was going to replace it- we tried to clean it in place & the edges turned rusty orange and spots of traffic and stains seemed even more pronounced after an in home cleaning- as a last effort- I called this company Rug Masters on a Saturday. They came out the same day picked up the rug & 3 weeks later delivered my rug looking BRAND NEW! We are thrilled with the result! Serious Miracle - not a trace of stains at all on this ivory & thin grey striped RH 8 yr old rug! Thank you! read more

Rug Masters - Living Room Area Rug Cleaned to Perfection by Rug Masters! - Rugs Near Me - San Francisco, California

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Excellent Service. Excellent Communications. Highly recommend. Would give ten stars if I could. read more

Found Rug Masters on yelp to clean an Indo bidjar rug of mine. I picked them because they had 5 stars and great comments. All for good reason I have found. Their price quote was very competitive to other places I called. Beyond that I dealt mainly with Iraj. He is the owner and very personable, responsive and accommodating. We spoke or text about pickup and delivery of the rug. I mention accommodating too because I was back east for a month and Iraj was kind enough to hold onto my rug a couple weeks after cleaning was completed. He was also very timely with pickup and delivery. Easy credit card payment on his phone device. He even gave me some background on the rug type I own. Oh and the rug looks great now too! I never thought I'd have a "Rug Guy", but hey, now I do. Thanks Rug Masters! read more

Rug Masters - Rug after cleaning. Very nice job. Fringe has brightened up well. It was very dingy before cleaning. - Rugs Near Me - San Francisco, California

Jay and his team were the best. They picked up my rugs in San Francisco, cleaned them and then delivered them to my house on the peninsula. They helped place them and moved some of my furniture for me. Would highly recommend! read more

Rug Masters cleaned and restored my 40 year old Indo-Kashan rug to perfection! It looks like new and I am so pleased with the results. I can highly recommend Rug Masters! read more

Jay was awesome! He picked up my rug and brought it back. It looks amazing! He also helped me place it, which I really appreciated, because it's quite large. Excellent experience all around! read more