We brought a really old, never cleaned, area rug in and they treated us like visiting family. The…read moreowner educated us about our rug and offered a reasonable price for cleaning & trimming the fringe. They explained they could "shave" it to restore the color but did not pressure us to do so & we opted not to. When we returned for pick-up we got the same warm welcome and some laughs as well. The rug looks great & they threw in a mat for free. We HIGHLY RECOMMEND this establishment!

We bought our rug a year ago and love it. We moved a plant pot off of it and found it was…read morediscolored. When I called they immediately came and picked up the rug and brought it back like brand new. Fabulous service and great quality. Thank you

Update: 11/11/19- I went back to Reza to buy some rug pads…read moreand mentioned that, even though I adore the heriz I bought last year, I thought it was too small (8x10) for the living room. So he started showing me larger rugs and I fell in love with a 10x12 (another heriz? Not sure!) which he delivered along with my rug pads. He brought his young strong guys with him to help move last year's rug into the dining room and they laid out the new one ... even my husband was like, "Wow. This is gorgeous. Now we need better furniture." I love working with Reza. He's already got my tastes totally pegged. Reza is a great salesman! I purchased a beautiful 8x10 heriz for my living room, and when he delivered it, he brought in a runner from his truck for my hallway ... which I promptly purchased. Perhaps I'm a sucker, but the rugs are spectacular, and I have no regrets. They'll be gorgeous forever. His prices are reasonable. His store is tiny and completely crowded with rugs, so be prepared to spend a little time. He also told me how to properly care for the rugs and to call him for cleaning. Which I certainly wil

Reza was incredibly patient and helpful. He helped us find the perfect rug for our space.read more

Great selection of traditional and contemporary rugs! The customer service we received was…read moreexcellent- the gentleman was patient and helped us choose a rug that fit our room and budget. Also learned that the best rugs are (in order of quality) 1. Persian 2. Pakistani 3. Indian - truly beautiful rugs! Love the rug that we purchased, gives our room a pop of color - and it looks like it will hold up for years to come!

Bought a carpet here about three years ago. The service was amazing. The owner was more than fair…read more He did not try to upsell me. In fact he actually down sold me. I wanted a more expensive larger rug, but he insisted that a smaller less expensive rug would fit the space better and he was correct. Amazing. I recently had the carpet cleaned and again amazing service he was able to get glue out of the carpet which I didn't think would ever come out. I would highly highly recommend this place. Thank you.

Total rip off. adds extra items you don't ask for and when you say wait, he says "already done"!…read more total waste of money

We had a 2-year old wool/silk rug that our geriatric dog had nearly destroyed. We sent it to Job…read moreexpecting frankly, not much, in terms of restoration. It came back and is absolutely beautiful! It's so much better than we hoped it would be-we are blown away. Job's pickup/delivery team are so kind and patient (waited for us when we were a few mins late for drop off). We couldn't be happier and his prices felt so fair!

I had a Kilim carpet bag which needed repair. It wasn't in an obvious spot (under the main flap)…read morebut I knew it would worsen and denigrate the bag over time if not addressed. I went to Tribal Looms for advice and perspective remedies. The elderly man who seems to run the shop was honest. He stated that he most likely could not replicate the weave but could stop further damage.That was my goal. I agreed to the price and left my bag. I was told that it should be ready about a week after our evaluation and discussion. Approximately 3 days later I received a voicemail from a woman "concerning my bag". I called back (assuming it was regarding the fact that they couldn't repair my bag-- due to the timeline of the response.) The next day I received a message from the same woman urging me to pick up my bag because the work had been completed. I called for a week-- trying to arrange a pick-up time. We finally connected and met again in person. This appears to be a small, specialized, family business. Hours are general and vary upon workload or appointment. Upon arranging and picking up my bag, the work and craftsmanship was AMAZING. Although my expectation after our discussion was a basic stop gap (can't replicate the weave but can prevent further damage)-- he went above and beyond to replicate the pattern and prevent further harm. His craftsman shift was spectacular! I would FULLY give this 5 stars if it wasn't for the ambiguous hours and lack of response.

My wife and I bought this amazing antique rug from Tribal Looms…read more The owners are professional, hard-working, and honest. The rug was old and needed a little fixing- which was done w expert care! Highly recommend. See picture w Christmas tree

This super cool rug store sells only vintage, quality rugs. No mass produced crap or your…read moregrandmama's old nappy doormat. You'll find rugs from Persia, Turkey (where the owner is from), and all over the Middle East. These guys really know what they're talking about, so ask if you have any questions. It seems like a cool hangout spot too. I found a group of folks sitting Indian-style around a rug and chatting when I first came in. :)

If you are looking for a rug that will last forever and you won't see at your neighbors house this…read moreis the place. Owner is very knowledgeable and passionate about antique rugs, but without the pretension you get at the Evanston rug stores. These are investment pieces and will cost more than Ikea, but not as much as you think. Also sells Pillows an antique fabrics, Tribal style rugs and Tulus (those fuzzy looking rugs you see in magazines.

We trust Allegretti Rug Masters to clean our numerous Oriental rugs. They use eco-friendly products…read moreand are very careful to make sure that the rug is not damaged in the cleaning process. Mark Allegretti personally guarantees the quality of their work. The one time we did have some slight dye run in a rug, he took it back and cleaned it two more times to make sure it was just right. His staff is also very professional and courteous. AND they will pick up and deliver even outside of Evanston (we live in Andersonville). As for their showroom - WOW! Mark takes the time to get to know your personal preferences and can pull out rugs that you will fall in love with. He's patient and does not pressure you to buy anything, knowing that a quality rug is an investment. Last time we were in, I could not make up my mind between two rugs and flippantly asked for a "buy one, get one free deal." He actually did come down on the total price for us and we went home with both rugs! Overall, I highly recommend Allegretti Rug Masters. Mark is a really great guy and all the staff is top-notch. Their services are professional and thorough, and they stand behind their work.

Our area rug always looks beautiful when it's returned. We've used Allegretti for about 6 years,…read moreand always been happy with their work. They are more expensive than other places, but you get what you pay for.

Excellent firm I highly recommend. Not only is their customer care top rate, but their rug care is…read moreeven more impressive. As a longtime owner of fine oriental rugs, I trust my rugs to them.

I have an antique rug which was poorly repaired by another company. Nahigian Brothers removed the…read moreunsatisfactory work and did a beautiful job in matching the patterns of the rug. I emphatically recommend Nahigian Brothers to anyone for the repair of a valuable rug. David A Rasmussen