I needed new carpeting in my condo, and I turned to American Carpet Distributors because of the…read morestellar reviews on Yelp. Their high rating is no accident. Larry and Kyle are very professional and friendly, knowledgeable and fair. After reading reviews, I sent a request for information late one evening, and Larry answered within an hour. We set up and appointment for Larry and his son Kyle to give me an in-home estimate on replacing about 500 square feet of old carpeting in two bedrooms and their walk-in closets. Kyle walked me through various fiber and style choices and even helped me pick the color. Larry measured the rooms and gave me a quote for installation, moving furniture, and the removal of the old carpeting. The price was very reasonable, so Kyle prepared a contract for me, he checked with the manufacturer for stock status, and we picked a date for the installation. Since I live in a condo, I needed a Certificate of Insurance to present to the building management company so the work could be approved. Larry sent me one without delay. The installation itself was so smooth. The team, Pedro Jr. and Luis, arrived right on time, moved furniture with great care, took up the old carpeting and padding, and put down the new. The master bedroom is large enough to require seams in the carpeting, and they did a great job. When they were finished, they vacuumed thoroughly and even cleaned the building's common areas like the hallway and lobby to make sure there was no trace of carpet and padding crumbs. They were kind enough when replacing the furniture to allow me to measure carefully and they repositioned the furniture to my exact specifications. I'd been thinking about getting new carpeting for a couple of years now, and it was reading the fabulous reviews for Larry and Kyle and American Carpet that gave me the confidence to go ahead and do it. So if you live in the northwest suburbs of Chicago and you are hesitating over getting new carpeting, take the plunge and call Larry and Kyle. You can be sure you will be treated with respect by honest and skilled professionals who stand by their quality product and their superb installation. A thunderous shout-out to Larry, Kyle, Pedro Jr., Luis, and everyone at American Carpet. My bedroom floors are glorious!

Great service! Needed to replace carpet in my condo before getting ready to list and Larry and his…read morestaff were so helpful and quick.

Working with Mary and Mr Carpet has been an absolute pleasure! They were quick with their responses…read moreand wasted no time getting me a quote and installation date. Couldn't be happier with the service I received :)

There was no bad. Bob help us pick out the carpeting and we're happy with our choice. But we…read morehaven't been contacted since and it was a full three days ago. So we're just waiting, to hear from someone but initial impressions are very positive.

Peter, Jessie, and the team at 312 Flooring are fantastic! This is the second time we have used…read morethem for a carpet install and they are now our go to flooring experts for any future projects. Great service, professionalism, and quality!

We contracted 312 Flooring to have our old carpets replaced last month. Every person I communicated…read morewith was caring and responsive. The entire process took less than a week. Peter came to double check the measurements on the day of installation and right after to make sure it went well. The crew took good care of our property. We had a small issue with the threshold and he send another worker to correct it. Very reliable company!

We had them clean about 5 oriental rugs. I had called a few places before booking and although they…read morewere pricey they took the most time to answer my questions and explain their process. They were very responsive during the process which made it easy to coordinate with them. They they did a fantastic job and the rugs came back so soft. We also had two of the rugs repaired. They offer hand serging or machine binding. I opted to go with the hand repair and they did a great job. One of the rugs had almost an entire side that was frayed and it looks good as new and ready for many years of use.

My husband and I had a great experience working with Rouzati. They were very patient, efficient and…read moredid a beautiful job on our stair runner. Highly recommend!

I used this company for an extensive, multi-phase flooring project in my home because I thought…read morethis small, local business would provide better customer service and attention to detail than theIr larger competitors. The work was good when it was eventually finished, but we suffered through repeated delays and the process was chaotic.

I've hated my bedroom carpet for 10 years and finally decided to ditch it. Because I can't match…read morethe living room floors (Mohawk discontinued what I had in there), and the rooms are right next to each other, I decided to redo my living room floors, too, so everything would match. I went with LVP for both. Tom (the son) came out and measured, and he gave me a variety of quotes for different scenarios (living room + bedroom, living room + bedroom + hallway + kitchen +bathroom when I was briefly considering doing floors throughout my entire condo). I got quotes from multiple local flooring companies and installers, and ultimately decided to go with Central Rug based on the pricing, a recommendation from a neighbor who recently used them, and the convenience of not having to acquire the floors myself. (One other installer was less expensive, but I would've had to do all the ordering and take delivery of pallets, which was a no-go for me). Tom and everyone in the store were super nice. I took home several samples several times as I tried to figure out what I wanted, and they were very accommodating. Once I found what I wanted, which took a few weeks because I'm indecisive, it was easy to get things ordered and set up. There was a slight scheduling issue with the contractors they used for the install -- they thought it was supposed to all be one day job instead of two half days. (I needed the two days to move things around because my place is small, so I basically had to move everything into the living room when they did the bedroom and vice versa, so it couldn't have been a one-day job). Originally it was supposed to be a Thursday/Friday install, but when they came on Thursday they said they weren't available on Friday so they came Saturday instead. That actually worked out better for me because it gave me more time to get things cleaned and moved around. But, I had arranged my work schedule on Friday to be able to be able to accommodate the flooring install. If my work was less flexible and I had used PTO and then not been able to have the install done that day, I would've been annoyed lol. It all worked out though. The installer duo was also very nice and efficient -- they took maybe 2.5 hours per room from start to finish. My building also has a "no construction before 9am" policy on Saturdays, so they were extra quiet between their arrival around 8:15am and 9am. I didn't realize that they don't caulk the baseboard/quarter-round until I happened to ask about it when they did the living room. They kindly did so for me, but because they hadn't in the bedroom, I had to go out and buy caulk and DIY it -- they said they usually don't do it because they let the painters take care of it, but because I'm not painting my rooms that wasn't part of my plan. I was able to caulk it easily enough and fill in the holes from the nail gun in the quarter-round with spackle -- not a big deal, but just something to be aware of so you can plan accordingly! I would absolutely use Central Rug and Floor again, but I would just confirm and double check the installation schedule the day or two beforehand.

I hired Nationwide to replace the outdated carpeting in my 1-bedroom condo with engineered…read morehardwood, and I had a great experience. Charles quickly grasped what I was looking for, and brought great samples to the in-home estimate. He also provided an estimate that turned out to be exactly on the mark. The installer, Alex, did a great job with the installation, and I am very happy with the final result. I would definitely use them again.

After water damage I was looking to replace my floor. It was…read moreharrowing. Some contractors/sales people said they would come and just would not show up. Some were not upfront. Some would not tell me the brand the flooring was. Some just did not know their products. It was all so frustrating. Then along came Charles. My knight in shiny armor. He is sincere, honest and truly cares about your needs. He lets you know if there is a delay or a problem. I felt that I was in good hands. He told me all I needed for the floor. The supplier he deals with is top notch. Then came delivery/installation. I was immediately was put at ease with the worker he sent. I wanted to keep him. He did a nice job installing the floor. As soon as there was a little dust or mess there he was with his broom and vacuum. I love my floor. I did not even have to get use to it. My old floor was dark and this one was quite lighter. I do not expect to have any problems now. If I do I have confidence that Charles and his crew would be right here. Carpeting will be done soon. My plan is to go with Charles again. Skip the fast talkers and go with Nationwide Floor and Windows.

Garry and George Apelian were welcoming, no hard sell no pressure…read more I needed to find a nice piece of carpet for our condo's lobby . They helped me find the perfect piece, at a great price, delivered on time and exactly as promised by courteous drivers. I could not have been happier with the result and my condo board all agree. Thank you!

I came in to Apelian for my rug to be cleaned. They cleaned it within the 3 days that I brought it…read morein. They did such a great job. It was almost as if my rug was completely new after the cleaning. I would highly recommend them.

Our Persian rug got soaked when out basement flooded, and the Minasian Rug team handled our…read moresituation exceptionally well at every point. We wanted the rug dried out - we couldn't just hang it over a railing bc it was soaking and we had rain in the forecast for the next several - and while many other companies needed us to bring the rug to their site, Minasian said they could pick up our rug that afternoon, clean it at their facility and return it to our house at a date we would schedule. They quoted us a competitive price, their team showed up that same day (on time), their team guys were friendly and professional, and they removed our wet (now useless) rug pad, in addition to taking our rug for cleaning. A few days later, the company called us to schedule home delivery of our cleaned rug. They gave us a tight (30-minute) window - not one of these cases where a company gives you a 4-hour window! - their team arrived on time, and again, the guys were super helpful and friendly. Although we didn't buy a rug pad from Minasian - we got one from elsewhere online - their team cut our rug pad (at my request) to fit our rug's size. All around, fantastic service! I recommend Minasian and would use them again.

Friendly and helpful staff. Always a pleasure to do business with Minasian Rug Companyread more

Alex was incredibly punctual, professional, detailed oriented, and gave us a fair price. Thank you…read moreAlex!

I used Alex and his team last year for carpeting and the job was excellent. This time it was for…read morevinyl flooring in my basement. From start to finish Alex and his team do fantastic work. I highly recommend. More specifically, the test of a true professional comes after the job is done. I had an issue with a few tiles coming up in my basement, It was possibly a manufacturer's defect but that didn't matter to Alex. He insisted on making the job right and came back and everything is perfect. Honest, hard-working, and a perfectionist... What else could you ask for in a tradesman?! I'm a customer for life! I thought spreading the word is the best way I can thank him.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.