Quick, efficient, good cleaning results. Lorenzo and Ricardo also graciously laid down the special pad I had for on top of my wall-to-wall carpet to keep my Persian rugs in place. read more

I have a vintage handknotted, Moroccan rug ithat Oscar Isberian United States cleaned and repaired. They did an amazing job!!! Lorenzo and Oscar for making it such a wonderful experience. Great service and workmanship. read more

Sadly our 95 yr young mother had a mishap and bled heavily onto the family room wool oriental style rug. The Isberian team came to the house, professionally removed the 12x20 foot rug, without disturbing the contents of the room. When the rug and new pad came back to the house, the team laid both perfectly, repositioned exactly as originally was. The team was courteous, polite, removed their street shoes or wore shoe covers and of most importance was able to remove all of the blood. Finally the rug looks brand new in pristine condition and mother is most happy. Our highest praises to Oscar Isberian rugs and the entire team including Haig Pedian. Thank you! As a side note, we were able to tour the charity: Chicago Infant Welfare Show House in Lake Forest and viewed first hand Isberian's newest design rug offerings, just beautiful, very much "art under foot". read more

We just purchased 3 rooms of wall to wall carpeting from Oscar Isberian Rugs. The sales associate Karen was extremely helpful with carpet recommendations.She is very professional and a good listener. Their installation team lead by Roberto did a great job.He does not leave your home until you are 100% satisfied. We definitely recommend Oscar Isberian Rugs. read more

I love this place! Gorgeous rugs, extremely knowledgeable owners and helpful, courteous service. They stand behind everything they sell. Definitely shop here first! read more

My mother recently moved and sent her 60 year old Persian rug to this company for cleaning. When it came back it was discolored. The white areas had a pink tint. When asked what happened they said they would take it back to clean it again. It came back today and it was still discolored. All they did is refund the cleaning fee and offered no other solutions as to how they can fix what they ruined. This rug has sentimental meaning to her and was put in their care in very good shape. They ruined it and thibk because she is an older woman that they can take advantage and offer no reason as to how this happened other than saying things like this happen. This is unacceptable. Do not trust your expensive rugs with this company. Stay away! read more

Wonderful. Guest spilled a full can of diet cherry Dr. Pepper on a large pale blue expensive wool rug, which is no longer made and which I could no longer afford to replace. I thought it was over for this rug, because diet cherry Dr. Pepper contains red food coloring (WHY does the manufacturer use red dye - but that is another story). The hot pink stains that did not budge from the rug, even with vinegar. Although Oscar Isberian said they could not remove the stain without lifting the color, they did remove the extensive stained areas and rewove them, and I am very happy with the results. Color is close though not perfect, but I do not think the difference is noticeable and the workmanship is great. The price was reasonable and probably 10-15% of what a new rug of similar quality would have cost even at a steep discount. read more

They cleaned my area rug and it came back a different color. It came back in yellow and brownish tones. It was white, cream and gray. After doing some research this can happen if the rug was soaked in too much water. They are not taking responsibility for their mistake. Don't trust this rug company. My rug wasn't old it is about 3 years old and had a small red wine stain. I wish I never sent it in. read more

Thanks to manager Mesrop Darian and very broad inventory we just purchased very authentic and beautiful key room imported rug that our adult children also love. Bravo Iberian rugs!!! The Petersons read more

The team at Oscar Isberian Rugs -- all locations, knows the true meaning of customer service. They cleaned a rug for me and the entire experience was excellent. I also ordered a rug from their website and that was another positive, satisfying encounter. Do not bother with anyone else if you are looking for a rug for your floor from least expensive to a collectors item. They will treat you right! read more

We have purchased several large rugs from Oscar Isberian over the years and always recommend them to friends and family. They are knowledgeable and extremely patient, going through stacks of rugs in the store until you find just what you are looking for. The prices are very fair and the service is outstanding. They offer pick up and delivery service on rug cleaning. I see they now sell carpeting as well so stay tuned. My son is re-carpeting his condo and will be buying from this local, family-owned business! read more

I'm not a wealthy person. I'm also a person who knows very little about purchasing rugs. After combing the internet and going to a variety of furniture stores looking for a proper rug, I was utterly frustrated with trying to purchase an oddly shaped runner rug for my hallway. I have a young dog and a cat that really enjoy chasing each other down the long hall of my new condo, but I was afraid of upsetting my downstairs neighbors with the pitter-patter of little feet. I really needed to get a rug. For years, I had driven down Chicago Avenue in Evanston seeing all the rug stores with the exotic looking rugs in the window...but assumed I could never afford it. I was intimidated, but went in anyway. I was greeted at the door very nicely, when asked what I could be helped with I strait out told them that I wasn't sure I could afford anything in the store, but just didn't know how to shop for a rug and was hoping I could get educated. Sarkis came out and listened to my needs. He was very calm, not condescending (I've come across that with sales associates at furniture stores) and patiently educated me on rugs and helped me come to some sort of comfortable price point to start my rug perusing. After I found one that I liked, he allowed me to take it home for a test drive before purchasing it. Granted, I spent a little more money than what I thought I needed to spend (just based on guessing how much a 17' runner would cost...but never finding anything nice in my price point). I brought the rug back a few days later, told them what length I would prefer and a few days later I got a call from Sarkis...the rug was ready, bound and with padding. It was put in my car and I laid it out and I love it. I will never try to purchase a rug on the cheap again. I love this place and could not be happier with my experience. read more

Huge selection and they also do great cleaning. No hassle pick up and delivery too. I will do business with them again.

My beautiful 9x12 rug had been ruined along one edge by my cat. I spoke with the Oscar Isberian rug specialist, sent them pictures, and asked if they could cut the rug down to remove the damage. Johanna was extremely helpful, and scheduled the pick up at my home. The pick up was on time, and I waited to hear whether the rug could be saved. Two days later, I was told it could be, and the rug would be repaired and delivered back to me in time for my move out of state! The cost was reasonable and the work was impeccable. Thank you! read more

Oscar Isberian Rugs has been our Area Rug go-to source for over 20 years. Vast selection, knowledgeable salespeople, competitive prices and reliable service. Have recommended them to numerous family members and friends through the years. read more

I invested quite a bit of time looking for a rug restoration service to repair area rugs at our corporate office. It seems as though rug repair is truly an art form; unfortunately, it also seems to be a dying trade. I received the referral to Oscar Isberian Rugs by word-of-mouth through a sales rep in the carpet industry. Upon meeting Sarkis and his team I was confident I have found the right place. I received exceptional personal service. Working with Sarkis, Ghorban and Garo was much like having a trusted friend take care of what was needed. I would like to express much gratitude for their work and offer my recommendation to others. read more