Eli was so lovely to work with. I purchased an antique oriental rug from an estate sale that needed…read morerepairs and cleaning. And another kilim rug that needed repairs. They did a beautiful job on the repairs. They are truly masters at these delicate repairs. You cannot tell there were ever any holes or tears in the weaving. They look amazing. Highly recommend coming here for any rugs that need repairs or cleaning!

Very professional - cares about his customers. Had an issue with rug and was very prompt in…read moreensuring we were satisfied. Highly recommend if you want to purchase a rug from someone who is both knowledgeable and personable.

In both purchasing and cleaning rugs Mr Rouzati is enjoyable to work…read morewith........................................................

Large selection of new and pre-owned rugs . Great service and knowledgeable about their inventory.read more

Our Persian rug got soaked when out basement flooded, and the Minasian Rug team handled our…read moresituation exceptionally well at every point. We wanted the rug dried out - we couldn't just hang it over a railing bc it was soaking and we had rain in the forecast for the next several - and while many other companies needed us to bring the rug to their site, Minasian said they could pick up our rug that afternoon, clean it at their facility and return it to our house at a date we would schedule. They quoted us a competitive price, their team showed up that same day (on time), their team guys were friendly and professional, and they removed our wet (now useless) rug pad, in addition to taking our rug for cleaning. A few days later, the company called us to schedule home delivery of our cleaned rug. They gave us a tight (30-minute) window - not one of these cases where a company gives you a 4-hour window! - their team arrived on time, and again, the guys were super helpful and friendly. Although we didn't buy a rug pad from Minasian - we got one from elsewhere online - their team cut our rug pad (at my request) to fit our rug's size. All around, fantastic service! I recommend Minasian and would use them again.

Tom Jorjorian and the folks at Minasian were incredibly helpful with some rugs that have been in…read morethe family too long to let go. They salvaged what was possible and had great ideas for the rest. Highest recommendation!

I was a bit concerned when I was refereed to this company from Costco when I was looking for LVP…read moreflooring for my 2nd floor apartment's kitchen. There were mixed reviews on Yelp. Also the fact that there were several names on the same address confused me. Chicago Flooring, Touch of Beauty Carpeting, etc. Nick was able to come out to give me an estimate. He was able to weigh in on what he though would work best for a rental unit. I got 4 other quotes to compare and they all came in very close in price, but the customer service and responsiveness was better from Chicago Flooring. I deciedd to go with them and they did a great job. It took 1 day to pull out the old tile and replace it with LVP. The sub floor was a bit jacked up so they needed to add some self leveling thin set which was outside of the scope of the original quote. They charnged a reasonable amount for this and were able to take care of everything in one day. They moved all of the appliances, and they replaced all of the toe kicks which used to be tiles. I did make sure that was specified in the contract. They did a good job cleaning up after themselves. Due to the nature of the work, there was still dust settling for a day or 2 which I had to clean up but that is understandable getting the work done in the winter when you cant have windows open. I will update the review as the floor wears etc, but thus far, I am happy with the quality of the work.

terrible service, not only have they not accepted the responsibility of cracked wood flooring, they…read more"DUMPED " debris down my vents. Come on JIM!!!

Super friendly and great service. The rugs turned out beautifully cleaned. The price was on the…read morehigher end, but happy with the results

Oh, my gosh, my rugs look great. The men who picked up and delivered the rugs were kind, the…read morescheduling was easy, the man who does the repairs was available to explain processes and advise me.

We discussed our bedroom carpet needs with Kyle and he showed us several samples for us to consider…read morethat fit our budget. Once we decided, we arranged for installation that fit our schedule. The carpet crew led by Pedro, came promptly and carefully moved the furniture so as to not scratch the walls or damage our bedroom sets. Kyle was knowledgeable and answered all of our questions. The carpet installers were also excellent. We'll definitely hire them again when we're ready to carpet our other bedrooms, hall and stairs.

Great service! Needed to replace carpet in my condo before getting ready to list and Larry and his…read morestaff were so helpful and quick.

Ray did great job installing new carpet, removing old carpet and taking that away. Plus cleaned up…read moreafterward. Great service. Came on time. And the install was well done, no scruffs on the walls as I have seen with other installers. Plus he added a mat next to the stair. For the quote, he came quickly, brought samples. Decent prices also. I will use Ray again!

We used Pro Carpet Solution at the recommendation of our Realtor and we're happy we did. We got…read moregreat service, Ray was friendly and helpful to work with, and delivered a great product. He promptly came out for a quote when I called and was able to very quickly install the carpeting after I put down my deposit. We're glad we found Ray and will certainly use him again!

I used this company for an extensive, multi-phase flooring project in my home because I thought…read morethis small, local business would provide better customer service and attention to detail than theIr larger competitors. The work was good when it was eventually finished, but we suffered through repeated delays and the process was chaotic.

I've hated my bedroom carpet for 10 years and finally decided to ditch it. Because I can't match…read morethe living room floors (Mohawk discontinued what I had in there), and the rooms are right next to each other, I decided to redo my living room floors, too, so everything would match. I went with LVP for both. Tom (the son) came out and measured, and he gave me a variety of quotes for different scenarios (living room + bedroom, living room + bedroom + hallway + kitchen +bathroom when I was briefly considering doing floors throughout my entire condo). I got quotes from multiple local flooring companies and installers, and ultimately decided to go with Central Rug based on the pricing, a recommendation from a neighbor who recently used them, and the convenience of not having to acquire the floors myself. (One other installer was less expensive, but I would've had to do all the ordering and take delivery of pallets, which was a no-go for me). Tom and everyone in the store were super nice. I took home several samples several times as I tried to figure out what I wanted, and they were very accommodating. Once I found what I wanted, which took a few weeks because I'm indecisive, it was easy to get things ordered and set up. There was a slight scheduling issue with the contractors they used for the install -- they thought it was supposed to all be one day job instead of two half days. (I needed the two days to move things around because my place is small, so I basically had to move everything into the living room when they did the bedroom and vice versa, so it couldn't have been a one-day job). Originally it was supposed to be a Thursday/Friday install, but when they came on Thursday they said they weren't available on Friday so they came Saturday instead. That actually worked out better for me because it gave me more time to get things cleaned and moved around. But, I had arranged my work schedule on Friday to be able to be able to accommodate the flooring install. If my work was less flexible and I had used PTO and then not been able to have the install done that day, I would've been annoyed lol. It all worked out though. The installer duo was also very nice and efficient -- they took maybe 2.5 hours per room from start to finish. My building also has a "no construction before 9am" policy on Saturdays, so they were extra quiet between their arrival around 8:15am and 9am. I didn't realize that they don't caulk the baseboard/quarter-round until I happened to ask about it when they did the living room. They kindly did so for me, but because they hadn't in the bedroom, I had to go out and buy caulk and DIY it -- they said they usually don't do it because they let the painters take care of it, but because I'm not painting my rooms that wasn't part of my plan. I was able to caulk it easily enough and fill in the holes from the nail gun in the quarter-round with spackle -- not a big deal, but just something to be aware of so you can plan accordingly! I would absolutely use Central Rug and Floor again, but I would just confirm and double check the installation schedule the day or two beforehand.