I love this salon!!! Truly grateful to have found this place. Customer service was exceptional,…read moreTaylor is a GEM!! Beyond happy with my color & will definitely be back.

Melissa is THE BEST! She always does an AMAZING job and she is the sweetest. Melissa understands my…read morevision and blows me away each time! Will never stop going to her! The salon is also beautiful!

I had booked an Appointment a week in advance, and the stylist rescheduled my appointment 2x and I…read morefinally told her I had ran out of time for her to reschedule me yet another time.

got in the same day. Amanda talked me through my hair issues.Did a great cut and style.read more

Watch for the location carefully, it's behind the 2120 building right of the driver license place…read moresuite C. Place is beautiful inside, not your typical commercial hair salon. Nice wood floors decorative counter, give that homey feel. Comfortable waiting area and quiet. Tara is very personable and cares about the way that you feel. She's careful not to over cut, slow and easy. This is her business and the pride shows, my wife was very pleased as I.

I love my stylist Kim she always does a great job and the salon atmosphere is great! They offer a…read morewide variety of products as well as great hair service.

At first me and my friend didn't know if we would be able to find it since it's kind of closed off…read morebut once we got inside it was great. The inside looks redone and all new very cute and chick look and feel. The stylist is very nice and good at what she does. She told us about the products she used on us and how it would change and affect our hair. It was overall great I loved the little coffee station they have it's very cute and considerate for clients/customers. And my hair looks so great after I'll definitely be back soon to get another touch up and maybe some highlights :)

Kelsey did an amazing job on my haircut and color. Her place is very welcoming and cozy and she…read morethoroughly explains everything in her consultations as to what you want and what's best for your hair type. I would highly recommend her.

I My boyfriend scheduled me a surprise appt for my birthday to have a cut & color. He scheduled the…read moreappt over a weeks ahead of time & informed the ship owner (Melissa) I would either want a color or a cut & color, that he wasn't sure which I would pick, but the stylist reassured him they would accommodate either & "take care of me" for the surprise. She made him feel as if she has the appt arranged for either service (since after all it was a superset) Fast fwd to the day of my birthday appt, my boyfriend drops me off. The stylist aka Melissa who happems to also be the shop owner, then proceeds to inform me we only had an hour booked and could only do a haircut. Offers no apology, no care, no concern what so over. Just lazily keeps saying all we can do is a haircut.... When I explained the situation & understanding of how the appt was booked her response was literally "I'm sorry that they told you that but we would never book an appt without knowing" As is this surprise was made up.... Completely unwilling to work this out for a new client. Completely unapologetic to the situation & offers no fix to said issue. No offer of another appointment.. In a time where small businesses are dependent upon their customers, Melissa the shop owner sure did screw her way out of $400 this day. Her customer service was horrible. She offered no real apology, no ounce of empathy & no desire to try and fix what they messed up. Simple lazy response to what was supposed to be a special day. I wouldn't give a dime to a salon that gives no effort in making their clients happy. And this all falls on the shop owner. What an example you are setting for your employees to follow Melissa I can assure you, treat enough people this way and your salon will be non existent. On a brighter note...I only had to take a short walk down the Main Street to find a salon that was more than willing to take Genisis services & you better believe the whole salon heard of the experience you just gave, Melissa. As a neighboring salon, they could not believe you took no effort in making This right. Glad to not have given you a dime.

Ok you need to schedule with will he saved my hair and is just super talented this is coming from a…read morehigh maintenance hair gal!!

I've given this quite wonderful bargain salon 5 stars. Went to this Supercuts salon since 2016 and…read morehave found their staff to be versatile, comfortable in conversation and explanation, and never felt rushed or undervalued. Over the years, Staff came and went, a few stayed and became friends. Good products, good scissors, and a great selection of special hair products at sometimes fabulous sale prices!! They have a reservation formula on their site I found sometimes confusing or flawed and only used it once in the last eight years, preferring a personal call or just wall-in with a hopeful smile. LOL S.M.P,...........Mount Vernon, Dec 2023

I just got a buzz cut and somehow they messed it up. There are patches of hair all over my head…read morethat are longer than other parts. Somehow, she just missed a bunch of spots. I didn't notice until I got home and now I'm trying to go over it with my beard trimmer. If you can't handle doing a decent buzzcut, you shouldn't be cutting hair professionally.

I went in for a consultation on hair color and cut and the hair salon expert was not accepting new…read moreclients. Also there were 6 hair stylists working but you couldn't make an appointment except online.

I always leave this salon absolutely loving my hair! Tiffany just gets it every single time, the…read morecut, the color, everything. The atmosphere is so welcoming and relaxed, it's truly the best kind of self care appointment. I can't recommend them enough!

My review today is based on my phone experience with Tamera…read more I called her salon today after having dried up my tears after an arms-length interaction with Per Dona Salon where they told my husband who'd inquired for me, that they didn't have anyone who could "cut ethnic hair." I was at a loss, worried that I wouldn't find someone to cut my hair, now that I live here in Mount Vernon as of a month ago (originally from Scottsdale, AZ). I was hurt by the arms-length interaction with Per Dona Salon, so pulled up my bootstraps, and wiped my tears. Then I called Spero. She was courteous, used endearing words with me, was patient although I caught her in the middle of lunch eating before she had a meeting in 10 minutes. She also helped me to pair my stylist preference up (helped me to understand her website) with patience, and also listened to my sob story about how the Per Dona Salon interaction made me feel. Tamera is a genuine person (no fluff) and shared her awesome story about why she chose to open Spero Skin Spa Salon. Her vulnerability and raw nature make me excited to find a stylist right for me at her place. I'll start with Dani and see where it goes.

I had my makeup done here for a party. Unfortunately, I waited 45 minutes past my scheduled…read moreappointment time. While the staff was very kind and professional, I was disappointed with the final result. I had requested a smoky eye look, but the makeup was applied much darker than expected. Overall, the customer service was pleasant, but the experience did not fully meet my expectations