Walked in on Friday night and was not greeted or welcomed in. Yeah there were some decent items on the racks, but not priced any better than going to Ross or Marshall's. Might as well buy new at those prices. Also, was rushed out of the store at 8:00pm sharp that they were closed and was told to either "hurry up and buy or come back tomorrow at 10". Seems like the 2 women in store need a Customer Service/Sales 101 class. A customer in the store with a potential sale is better than letting customer leave and ask to return another day. Overall poor experience. Recommend shopping elsewhere. read more

I find unique stuff here and always for a great deal ! I usually spend a few hrs in the store everyone is so kind and helpful!

I really can't recommend this place. If you're lucky enough to be there when the owner is there, she is pleasant and polite enough, but all of the employees are haughty and rude. This place technically accepts bags of clothes to sort through and will pay you for "trendy" items they want, but again, only the owner will actually look through your whole bag and speak to you kindly. I've had bags of clothes returned that clearly show they looked at like 2 things on top and then handed it back with a lot of attitude. In terms of the store, it's really not a thrift store--the items are pricey, the men's selection is sparse, and they stock a lot of stuff they purchase that isn't thrifted. read more

Lexi and Peyton went above and beyond helping me find the perfect cover up for my sundress! Thank you!

Amazing and well priced! Stop here for any needs you may have! Super clean and well stocked!

Super nice, cute clothes, super trending!!! Love all the handbags and shoes. Super nice and helpful always asking us if we need help. None of the clothes look old or run down. They all are hand washed and they make sure everything is clean. read more

Decent prices for super trendy stuff! What a great place! Nice to not have to sort through nonsense!

I brought in a bag of a ton of clothes that were in good condition and that I've had people offer $10-$20 per piece for but I decided instant cash was a nice possibility and decided to bring them Runway. Save your time and gas and don't even bother. They didn't take a single thing out of the 30+ branded items I brought in. You're better off trying to sell via Depop or Poshmark. read more

This store used to be amazing. 12 years ago I could find clothes in my size, things that were stylish, and shoes that were in style. Now it's a bunch of weird clothes, crop tops, bra type shirts, and chunky heel shoes or sneakers that are from the 90's. I don't know what changed? I used to shop here daily when it had a good variety. I feel it's geared towards young college kids now and not older woman or men. Don't get me wrong, I don't wear "grandma" clothes, but I can't find stylish things for myself anymore. Also I've noticed a lot of clothes have flaws, like stains and holes, still priced high. I rated this store 4 stars for the fact that they do have fitting rooms, they do have a lot of awesome accessories, and it's clean and organized. I've seen some responses from the owner so I'm hoping she doesn't take this review wrong, I'm hoping this can help get some other sizes and styles back into the store because I do love the store. I also hope she can talk to the employees and ask them to be more friendly, and welcome people in. Because it's very awkward to walk in and not be greeted, but he watches as you walk around. read more

Runway Fashion Exchange - Clean organized store - Men's Clothing Near Me - Flagstaff, Arizona

I had a really smooth experience actually, I usually do! Greta variety. Lexxie and Claire were both very nice and helpful too

Within 30 seconds of walking in I saw a pair of shoes I loved and I had to buy them! Awesome store!! read more

Runway Fashion Exchange - Ultra boost - Men's Clothing Near Me - Flagstaff, Arizona

Decent options. Decent offers on clothes. Some employees provide excellent customer service while other practically insult the clothes they deny. Gone a few times and decided it's not worth it and would be better to just give the clothes to a Goodwill or other charitable organization. I agree very much with Baileys review below. read more

amazing customer service and fast! amy checked us out and was super friendly! I came in looking for sparkly outfit for sabrina carpenter read more

Lexxie & Paola, love the variety of clothing in the store. Thank you lexxie and paola for being so attentive.

Not a great place to exchange clothes despite being a fashion exchange store. Brought in two bags of clothes and all were turned down for signs of wear. None of the clothes had holes or stains, but you can find clothes with stains on them for sale in the store. You can also find overpriced, Shein clothes for ~10$ which is very backwards logic. There is not much of a selection for anyone above a size medium. Best clothes we've found there were target clothes which isn't too bad. read more

I went in to take in some clothes that no longer fit me. Hoping for a good payout as I had a couple of Abercrombie & Fitch jeans which are originally 90 dollars on the site. They took 6 of my items, all in very good condition and only got 20 dollars. I just wanted to clothes out of my hair. But I would suggest trying to sell your items on ur own. The cash out isn't good. The girl at the register was pretty friendly as she made small talk while pulling up my account. read more

I was doing some other shopping + browsing in this plaza and saw this shop and thought I might as well stop in and see what they have. Like many resale stores, for obvious reasons they'll have more variety in more common sizes. The clothes they had for (re)sale here were geared towards the college aged crowd and prices also reflected this. While there weren't a lot of items in my size I did get a good price on some cute shorts ($10). read more

They have amazing customer service and there is always new cloths whenever you show up.

I had the best shopping experience at fashion runway today! I came in looking for an outfit and Lexxie helped me pick out everything I wanted. It was so fun and I can't wait to come back! read more

I haven't been here in a while but it's still very nice and clean. The pricing for men's T-shirt's are a lil high in price even for the worn out colored ones. Overall, the women's fitness section is still my favorite. read more

Took my items at 225pm got a text a 233pm saying my items were ready...did they even look in my bag??? And then when I went to pick it up they told me they weren't able to take anything because it all looked worn...isn't that the point of that store?? It's all used stuff. Several items including shoes still had tags and in the box. When I said that she then says well maybe it wouldn't sell in the store...so you mean to tell me lululemon, Nike, vans and Fabletics kancan jeans don't sell in your store??? She then says well I didn't look in your bag to be honest and just handed my bag back. read more

I'm new to the area & i really needed to go shopping since i've been going out recently and coming here changed that for my wardrobe and their tops are so cute ! read more

The manager is so nice here! She helped me sell my clothes same day & they have some cute stuff if you wanna trade instead of sell

Lexxie/paola did such a good job of taking care of me while i visited thank you guys so much. found a fit super fast and easy !!

Lexie and Paola were very helpful! The store is very clean and easy to sort through! I love thrifting!

Very friendly staff! The variety of clothing was great and they have a good men's section as well. The pricing was nice - I was worried it was going to be overpriced but it wasn't. read more

sam & lexi were amazing, helped me pick out my entire NYE outfit! i absolutely love it here & i always sell my clothes here. AMAZING ! read more

Going into this store it has some great clothes and good deals. I've gone here for years. The staff wasn't so great... you're ignored when you walk into the store. One thing that stuck out to me was the employees were chatting by the register talking about customers (young girls) saying they were "ugly." One of the employees names was Julia. ( I only know that because the other employees kept saying her name.) They told someone who was selling clothes that she's better off selling her clothes on her own. I stood by the register for what felt like forever while they ignored me and talked about boys and going to parties. Then when I was finally acknowledged she was incredibly rude to me as if I was an inconvenience. I will continue to shop and recommend this store but the customer service by these girls today was not okay. read more

Good service, cute clothes, great prices. Lots of choices in many sizes and the manager was super helpful. We will be back when we visit Flagstaff. read more

stopped by yesterday and I was excited to find a consignment store but.... my friend and I were ignored by the staff, no greetings or a "have a good day" like the girl who left as I walked in received. We really felt ignored and left... it is a cute store though. read more

I was looking for some new clothes and Anna helped me. She was super sweet and listened to what I want and helped me find very cute clothes! Definitely recommend going ! read more

DO NOT COME HERE. Had to report to the health inspector about the rats in the dressing room. Twice Iv been here and both times Iv found rat crap in the clothing I was trying on. Word of advise.. I'd shut down before you get someone sick!! This isn't a joke this is peoples health we are talking about. Have some respect for your customers and community!!! I Told the girl with curly hair and glasses that works there about the rat infestation... She asked me to keep quite and offered me a $20 store credit. I'm truly disappointed in a small business located in my community. I feel I need to let everyone know just to be carful here. read more

The store was amazing , first time here !! Had a lot of options, the cashier LEXXIE was amazing help !! Really nice as well !!

I Love this store. I always find something cute and the staff, especially Lexxie was so helpful!

stopped in today & Lexxie was the most helpful and worker. Definitely stop in and check this place out!

This place has many different types of clothes with many different types of brands. The staff are very friendly especially Sam!

Great service by Sam. Great products. The place smells good and is a great vibe and by great places

Super amazing store!!! Paola was the best person! Helped my boyfriend find an outfit!!

They make the best mixed drinks and I'm sure others. Hands-down the best lemon drop in town. Definitely worth checking out and must try the drinks. DRAG SHOWS DRAG SHOWS DRAG SHOWS read more

Runway Fashion Exchange - Men's Clothing Near Me - Flagstaff, Arizona

Went on a slow day. Staff was super rude- acting stuck up and annoyed when I asked a simple question and had bad attitudes towards everyone walking in. Also didn't give a good/fair price for exchanges goods or cash back. read more