1. Ruocco Equestrian Training

    1. Ruocco Equestrian Training

    0

    Bonita, CA

    Ruocco Equestrian Training

    4.3 (6 reviews)

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    Otay Pet Vets

    Otay Pet Vets

    3.5
    (328 reviews)

    It has taken me a couple months to leave this review. I was too emotional and heartbroken. Now that…read moreI have peace and acceptance I can move forward with sharing. This is specific to Dr. Sinopoli and her team. God placed the right people in my path to see my Einstein through his transition. I remember the exact moment when I saw my little guy's condition change. When you are one with your fur baby, you just know. Our visits to the vet were more frequent and there were no real answers. We monitored... I was so desperate for answers I blessed by being assigned to Dr.Sinopoli. She made recommendations we put into action. Although we did our best it was evident there was a decision to be made. She provided me with options. Never once did she persuade me one way or the other. We looked into oncology/surgery and pet hospice (Lap of Love) . I did my due diligence for my Einstein. It was the hardest decision and the most heart wrenching experience to have to send my Joy, my companion, my reason, my Einstein over the rainbow bridge. Dr. Sinopoli held his paw and my hand every step of the way. Even after my Einstein crossed over , Dr. Sinopoli and her team were there. They checked in on me . Had I met Dr. Sinopoli sooner perhaps the outcome might have been different. Perhaps she was sent to Einstein and I at the appointed time. I am forever grateful for her kindness and her support. -Yara and Einstein

    Clinic is clean. Staffs are great. I'm comfortable coming here, because i know my fur babies are…read morein good hands.

    PetSmart

    PetSmart

    2.5
    (164 reviews)

    This past week has been super warm in San Diego. My 14 year old shih tzu Molly was groomed last…read moreSaturday but because of the heat, it really made her dry skin flare up and the medicated foam that she has been using for a while just made her fur become firm. Around noon today, I went online to see if PetSmart could do a bath and brush only with my own medicated shampoo. I was able to make an appointment for 2 PM. I got there a little early and dropped Molly off with Michael. I received a call and email a little after 3 PM saying that she was ready. When I got there, I paid the bill and walked to the grooming center to pick her up. She was as happy as could be and not only looked but smelled great. I really loved the work that Michael did and the fact that my senior shih tzu left PetSmart happy means the world to me as I know that she was treated well. Keep up the great work Michael and PetSmart!

    I recently brought my poodle in for a grooming appointment and was disappointed by my experience…read more While I understand that groomers must make decisions based on a pet's comfort and safety, I felt there was very little effort made to discuss options with me as the owner. I was told that because of some matting around my dog's neck, the solution was to shave her coat. From my perspective, the rest of her coat was in good condition and manageable. Rather than working together to explore alternatives, such as addressing the matted areas while preserving the rest of her groom, I felt the conversation was immediately shut down. What was most disappointing was not the recommendation itself, but the lack of collaboration and customer service. As a pet parent, I came in looking for professional guidance and a solution that considered both my dog's well-being and my concerns. Instead, I left feeling dismissed. Because of this experience, I chose not to move forward with the appointment and will be seeking grooming services elsewhere. I hope management takes this feedback into consideration, as better communication and a more client-focused approach could make a significant difference. Nefetari was my dog name ! Just in case petsmart sees this her appt was June 6 2026 at 10:30an

    Bonita Pet Care Animal Hospital

    Bonita Pet Care Animal Hospital

    3.6
    (327 reviews)

    Yesterday I called because our 3yr. old is having itching so we're going a new meds…read more So she'll feel better We can start her meds tonite!!

    I've been a client for more than 6 years and never had a bad experience until today. My…read moreappointment was at 1:00. I was put in an exam room, shortly after a tech came in to ask preliminary questions. She said Dr Kazumi would be in after a few minutes. At 1:30, I went to the front desk to find out the delay. No one came in to say there was an ongoing issue which delayed the Dr. She came in at 1:40 and said there was a procedure which took longer than expected. No apology for the delay. She then did a 5 min exam which consisted of telling me what vaccines were coming up. No physical check of the eyes, ears, teeth, abdomen, joints etc. My pup has gained 10 pounds since she saw her 1 year ago, no questions about her diet or what could be recommended. For this I had to pay $74 for a "non" examination. I received no response when I questioned what was included in an examination. I'm afraid the office is turning into an assembly line much like the corporate owned vet clinics. I couldn't wait for the staff to give me my Rabies certificate but was told they would email me the paperwork. 2 hours later I returned to pick up the paperwork because it was never sent. I have 3 dogs registered with this facility and know it's going to be awkward when I have to return in a month for their follow up exams/vaccines. In the past the service has never been this disjointed. The staff was always friendly and helpful. I'm wondering if their growth is at the expense of the service I was use to receiving.

    Ruocco Equestrian Training - petservices - Updated July 2026

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