Local hometown shop. Not showroom finish, but very acceptable. Finish showed slight orange peel,…read morebut again acceptable. Would take my vehicles here again.

Im going to start off by saying I would never try and tarnish a small business, but smittys has no…read morebusiness touching your vehicle. My 2018 Jeep grand Cherokee was dropped off with very minimal body damage from hitting a deer. After having my car for 30 days my wife went and picked it up. After getting home from work I looked it over to make sure everything was ok, I couldn't believe how poor the work was. The first thing I noticed was the orange peel, it is horrendous taking all of the gloss out of the paint. After further review I found damage on the passenger fender from where the dropped the hood on the fender, and then painted and cleared over the chip without repairing it. The edges of the hood near the windshield had no basecoat and a dusting of clear, fender that was repaired was still dented, and the body gaps were almost a half inch. He then superglued the bumper to the fender (yes he superglued the bumper) because the bumper wouldn't snap into place in the poorly repaired fender. As If things weren't bad enough already at this point, there were chips in the fender and drivers door from the fender being pushed into the door that was cleared over with no basecoat. To top it all off the car was "buffed" to help with the orange peel. Which resulted in multiple dull spots, buffer trails, and scratches on brand new clear coat. The next morning I called the shop and explained the issues and let them know I would be bringing the car back. I went over all of the issues and was scheduled to bring it back two weeks later. Fast forward to this evening, when I picked the car back up. Orange peel is just as bad, fender that was repaired is not right, there is overspray and scratches from sanding/buffing on the door that should have never been touched. There is more trash in the paint than I have ever seen from anything outside of a diy job. I cannot believe this is an acceptable finish product by any shop. This was not a budget backyard repair, but an over $6000 bill to my insurance company for something that looks like it was painted with a 1/2" nap roller. I am not stuck with an embarrassing car, that has dramatically lost value over a very minor accident. I am disappointed and would urge anybody looking for a body shop to go elsewhere. You will not get results that are anywhere close to an oem finish, I'd say it's a step down from macco at best.

Barney's Body Shop provides excellent customer service from start to finish. I originally brought…read moremy truck in for a fender bender -- repairs to the right rear bed panel and tailgate -- and was very happy with the work. About a year later, a small rust spot appeared in the fender tire well. Even though I was working in Houston, TX at the time, Barney's went above and beyond to help me get the issue resolved at a local body shop near me. The communication throughout the entire process was outstanding -- they kept me informed every step of the way and made a potentially stressful situation completely hassle-free. I highly recommend Barney's Body Shop to anyone in need of quality auto body work backed by a team that truly stands behind their repairs. I will definitely be a returning customer

I have 2 teen drivers and somehow we keep ending up at body shops! Jim and his team did some great…read morework for us a few years ago when we had a small bump with another car and didn't want to bother with insurance--he gave me some options and explained the differences and was super quick. That repair held up great. More recently, another fender bender and I was going through insurance and they recommended a different shop, but I didn't really agree or understand the other shop's guy, and I took it to Jim for a second opinion. Jim's estimate came in slightly lower but more importantly I felt like he was able to explain to me the different options clearly about either quitting the claim so it didn't get totaled or doing the salvage title or just getting the money and giving up the car. The car ended up getting totaled by insurance and we had Jim fix it to do a salvage retitle. Should have gone to Jim in the first place!

Beep beep! Crunch. Sad face... Damage to your vehicle? Color…read moreFast to the rescue! This spacious shop is clean as a whistle and handles everything to get you back on the road again. Friendly & knowledgeable staff make all the difference and help to remove the anxiety that comes with repair work.

Outstanding business ran by Outstanding people who care about your vehicle. Always had my back,…read moreeven when I was edgy. Attention to detail throughout the whole process. Couldn't recommend Leslie and her whole crew enough. Thank you Colorfast.

I had a run in with our Jeep and the garage door... after lots of research on BBB and here, I…read moredecided to call Phil's. They got me in for an estimate right away, had parts ordered and were ready to complete repairs a couple days later. The repairs took less than an hour, we're reasonably priced (he even buffed out some other scratches free!) and ultimately, you'd never know I lost the battle against the garage! Our Jeep looks good as new!

Before you decide not to read this because its so long, I'll get to the point here, this is now my…read morego to place for repairs. Period. Best way to describe my experience at Phil's today is with following example. Car shops in Columbus are like going to the hospital, the places are neat clean, with waiting rooms even popcorn machines and soda fountains. Before they do any actual physical work they always have to do some kind of "diagnostics test" and that is $100 up front before they even open their tool box. Then comes the long wait with a list of other things they think need to be done. OK, that said, I broke my drivers side car seat. I went to a local junk yard and got one out of a wreck. I asked the guy who took it out if he was interested in making a few extra bucks by installing it for me after hours. He said Yes, I said Ok and he never showed up. I then called the usual "big box" repair shops and they said they couldn't put in any after market products. I called the junk yard back and they suggested Phil's Collision in Galena. The seat had fallen completely backwards so I knew driving it up there from near Polaris was not going to be fun so before I did I called Phil's and asked if they could do it for the same price as the guy at the junk yard. Without hesitation he said he should be able to. I felt a little uneasy at the "should be able to" thinking, nuts it could be a lot more. This morning, I loaded the new seat into the back seat to help keep my front seat from becoming another back seat and headed for Galena. Now I come from a very small town in NW Ohio and spent more hours than I can remember in small repair shops so when I pulled up to Phil's I felt very much at home. Phil came out, took the keys, told me I could either walk on the nearby nature trail or sit in his office. Being exhausted from trying to load the seat into the car plus the agonizing drive up there I decided on the latter option. It didn't take long at all and when he came in he said, "How does......$ sound to you." I did a double take. I said, "I agreed to pay $X and thats certainly worth it to me' and he said, "No,$X is fine." He then said he'd dispose of the old seat. As I was driving home I knew I was relieved the job was done and I had saved some money, but there was a feeling/thought I just couldn't shake. It finally dawned on me, it wasn't the fact the job was done or I'd saved money it was sort of a realization that for the first time in a very long time, I'd just done business with honest man.

Had 2 cars with body damage repaired by Combs. Both were well done. I highly recommend Combs.read more

The whole process has been a disappointment. My vehicle had $1000 of repairs and sat in their shop…read morefor 21 days for a front bumper cover and one wheel replacement (which they use recycled parts by the way). I would never recommend them for any service again. They look to cut corners, place liability of their inability for repairs on sublet and their customers, are discourteous, and continually provide false updates on the repair status (very inconvenient when you are planning your day around when they will have the car ready, while also caring for two small children around their 'updates'). I would only recommend this shop for people who enjoy getting the run around, being belittled and repeatedly mislead, and needing a repair lifetime warranty for a place you wouldn't step back into again. 1/5 , would put 0, but it's not possible.

Came here for a pre purchase inspection on a vehicle. These guys are amazing. Super friendly,…read morereasonable prices and they took a lot of time to explain everything that was going on with the car to me. Very thorough and honest! Would absolutely recommend to friends and family.

I've loved using Westerville automotive for all things car since we've moved in down the street a…read morecouple of years ago. Super friendly, knowledgeable, and honest staff. I've always looked for a good mechanic to take all of my cars too, and I'm glad that I finally found them!

Ryan and his guys were great. Older Chevy Cruze started misfiring and then ran rough then REALLY…read moreran rough and warning lights came on. Guys at NP did a total engine tune up with new plugs, wires, ignition coils, and some other things. Car's running great again and all in, parts and labor, $650 which I thought was very reasonable. Guys know their stuff, no upselling, just took pride in fixing our vehicle at a fair price. NP's my go-to shop for stuff I can't do or wanna do myself.

Had upper ball joints replaced with front end alignment. Drove truck and didn't feel right they…read moresaid it was aligned. Drive it and 6 months later front new tire is ruined. Had another place just look at and front is tight just not properly aligned

Always great service and at a very reasonable cost. Much less expensive than taking a vehicle to…read morethe dealership.

Service not timely, were not thorough and had to come back after car overheated and spend another…read morethousand dollars just to have it returned dirty, no oil in it and a day later. Will not be returning.