Awful awful awful experience here! Deceptive practices for sure. First of all, the lady trying to…read moreset up my parents for a new plan LIED TO THEM about how much credit they'd get per phone. Said 1000 per phone. We have 6 phones in our family plan. Later when trying to pick out phones, this lady changes up the story and says they only get 3600 credit total. Doesn't add up. Manager comes out, tries to down talk my parents to get them to still pay a bunch of money. Down talking how much storage they need and blah blah blah. This place tried to take advantage of my older parents, but luckily they are smarter than that. Scam artists in training at this location. My family is sticking with Verizon.

Had issues my account online and couldn't figure it out came into the store and Ana helped me…read morefigure it out and gave us great customer service!

Had a mixup of esims on recently purchased iphones. The staff at this location was incredibly…read morehelpful and did not let me go home without my phones in proper shape. Huge thanks to both Sergio and Ella! Super kind, patient and helpful people, especially Ella who jumped through every hoop possible to make things right for me. Once again, huge thanks! I cannot recommend this location and their staff enough. :)

Bought a new phone. Service was excellent…read more Help from Megan with setup was outstanding! Would absolutely recommend this place.

Beware! They are quick to take your money but are trash when it comes to customer service. A simple…read moreupgrade on one of our 5 cell phone lines turned into repeated visits back to store. The store manager is about as clear and helpful as the cell service. Shotty at best.

reached out via Facebook marketplace listing to inquire about phones they had available. The post…read morebelonged to a female named Mags - she was completely useless with providing information and her customer service was absolutely lacking. I was in the market for a new phone but at this point I'd rather pay full price to my phone carrier to spend a penny at an established with poor customer service and zero regard for their customers. Very disappointing.

Brandon, the owner of the Phone Repair Hub, is terrific. He replaced a battery for my iPhone 13 for…read morea reasonable price and showed me how to deal with some technical issues for free. He couldn't be nice or more knowledgeable. Pat r

Dustin is a very competent computer repair technician. Both…read morenow are working better than ever!

I have received computer repair services at Ready Set Repair multiple times over the last few…read moreyears. The service and experience was always great! Unfortunately, purchasing a refurbished lab top from them was a different experience. After taking my previous laptop in for service and learning it was fried, I decided to purchase a refurbished laptop from them. I figured it was safe since my previous service experiences had been positive and I had never felt like I was being ripped off. After a sleazy sales pitch, I purchased a refurbished Dell laptop for around $600. I have had refurbished computers in the past and have never had an issue with them. This Dell, however, is the worst machine I have ever had. It is, by far, the slowest computer I have ever used and it does not maintain a charge. I have to have it plugged in at all times while I am using it. Might as well be a desktop from the mid 90s. It is an extremely frustrating machine to use. Soon after losing $600 on this pile of junk, I notified Ready Set Repair of its issues via their online portal. I never received a response. I will not be going back to Ready Set Repair for services, sales, or anything else. I do not recommend them and advise anyone seeking their products or services to be wary of untrustworthy sleazy schmoozers. Gross.

I've heard this story so many times before. last communication on the phone was with Jake who was…read moresupposed to call the next day with a timeframe for a tech to install some sort of booster in my home for service. never called, no one showed up. this was after four chat messaging starting in March. don't patronize me any longer.

Let me start this review by saying I loath upgrading phones. It's probably why I had the iPhone XS…read moreMax for almost 7 years! Hey, if it's not broke, no need to fix it. But this phone was on its last leg! Not only did I upgrade to the most current iPhone, I also moved carriers. Clearly the new carrier is Verizon. Now that I've given the history and my "iPhone bio", let me tell you what changed. In comes Michael G. He was knowledgeable and listened to everything I said, even the details of how I liked to travel, job life , etc. I mention this because upon receipt of the quote for all the new gadgets and services, Michael had customized the plan so that it covered domestic and international travel. Most wouldn't pick up on that, but he did. He was also acutely aware of how I did not want to be going through the process of setting up a new phone, watch, or an iPad and he did it all. I have to give a shout out to his manager. He was awesome. I was a walk-in later in the evening and they didn't rush me. He offered me and other customers water as we were waiting. He was very thoughtful with all customers. Sidenote, there was a very cranky individual this particular evening and the staff and the manager handled it with grace. So, I guess you can say that I loath the process a little less now. Thank you, Michael and team Verizon! Let me not forget to mention that I also went back today because I was having issues with some of the apps and again I walked in late, but they made sure they resolved the problem even after they officially closed.

Temporary 4-star, I'll explain…read more I've been using cox for two years now. I started a service line at address 1, on a fantastic promotion they were running. As of October, this year, I acquired address 2. Cox has been great to me so far, so I started a SEPERATE line at address 2 (using yet another amazing promotion). Up to this point I am now moving out of address 1. I saw on the website that we can transfer service to a roommate (which I have at address 1). Called them up, took a few tries, but eventually got WHAT I THOUGHT (and made sure to check) was address 1 disconnected and switched to the roommate. Went into my cox account to learn they switched ADDRESS 2, taking me out of my newly started promotion and still having me associated to address 1. With how long this has been taking and for it to mess up this bad, I am PISSED. Drove to COX on Campbell, took a couple breaths before I walked, and laid it out for Roxy (employee I was chatting with). Super calm, cordial conversation. And that's where we are at with 4 stars. Online COX customer service needs some serious work (i will avoid using it again). In-person, COX is amazing, super kind employees at every location I have been at, and really are looking to help. My case is still in process, but up to this point COX on campbell has been a 5-star experience with how my situation is being handled. It will be a certified 5 if they can satisfy this case. Thank you Roxy, and I sooo deeply apologize that you got all this thrown at you. (#Frank, you don't go unnoticed, neither does the DJ)

Amazing service! This location opened less than a month ago and is a more central location. The…read moreassociates were friendly and were able to match the deal I found online and provided a better discount. Took less than 5 minutes to finalize the offer.

Once again Hunter was professional, knowledgeable and courteous. He goes above and beyond his job…read more As long as he is with Att I will be a customer!

Reliable and friendly, this has been my go-to phone store for years. Always great people here…read more Sometimes you have a bit of a wait, because they just have so many people on staff and they can be overwhelmed. But for the most part, people wait their turn, and it's just a really nice store.

These guys really know their stuff!…read more I was upgrading the cheap stereo (head unit) in my RV so I could get Carplay and Garmin RV navigation. I had bought a high-end Kenwood unit from Crutchfield with install support. With all the components, including a Maestro data system, there was no way I could install all of this even with the custom instructions. I called Sound FX and they said to bring in all the parts and they'd take a look. I did, and they said no problem and did the install right away and even hardwired my brake controller and customized the stereo so that I'd be able to turn on the backup camera whenever I wanted. I wanted this so I could see the car I tow behind my RV. They did it all for way less than the other shop I called.

Sound FX is where its at. Everytime I've been here these guys have taken care of me. They gave me a…read moregood price and they know what they're doing. Today I brought my Chrysler in to install some subwoofers and they hooked it up proper. They even took the time to tune my amp and my speakers and it sounds amazing. I couldn't be happier. As long as I need anything audio imma keep coming back to Sound FX. Don't put your money anywhere else.

Fast, easy service installing a replacement screen cover while shopping. They warrant and stand by…read moreit too, no Qs asked, if it doesn't last.

Unfortunately I cracked my screen cover but they honored their guarantee and a replacement screen…read morewas only $5. Thank you Ramon for the great service!