Amazing amazing amazing they are the best around period. Service is great they do great work on…read moremy edge they get me in right away

Visiting from out of town and knocked my rear bumper off and dislodged muffler bracket. They were…read morequick, friendly and very economical during a crisis. I highly recommend BAO's Autp Repair!

I have been going to this business for 20 years. I have always trusted them. Even as a female going…read moreto a repair shop. We all know that can be tricky sometimes. I had the best experience today and just want to thank everyone for helping me out, finding me the best pricing, and overall, being honest. I will continue to go here as well as my family will. Thank you National team. You all are the best!!!!

They are very expensive and I had them put brakes on my truck and I spent over 1500.00 and I bought…read moremost of the parts. They were very nice to me but they're pricey!!!

So thankful to find this gem. Broke traveling and they were honest, quick and detailed.read more

We were quoted $9k to replace our transmission at another place and wanted a second opinion. Mike…read morewas great. They don't charge for diagnostics. They had it fixed in a week and charged us half what we were originally quoted. Definitely recommend

These people do not know what they are doing. its like 3 people and they all work second jobs so…read morethey are not always available. i had requested for them to come out late at night to help with a serpentine belt, to their credit they did. but the belt we had didn't fit so they had to com back in the morning. the next day we were ghosted all day by the mechanic and when we called the office they were like "he's on his way" but hours pass and he's a no show. the office cant even get a hold of him. id say stay clear of these people.

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

we had a shifting problem into park he was out and repaired it asap we were very happy and will use…read morehim again.

Please stay away from A to B auto mechanic in Knoxville area. He will take your money and promise…read moreto fix your car. I asked for refund because he was a no show. He said he would refund his labor cost right away and then the refund for the ordered part no later than 14 days. Nothing was refunded. He's also doesn't care that he kept my money. Spread the word. Reporting him to police today.

Very friendly people. I was on my way to Atlanta GA from Columbus OH when my car started…read moreoverheating and luckily they were nearby. Called them at 4:30 and told them of my situation and although they closed at 5 they were willing to help me before. I myself messed up and kept driving it overheated so the head gasket broke. Anthony was nice enough to give me a ride to a hotel nearby and gave me good local advice.

From the owner: We service all makes and models of vehicles. Small repairs from oil and filter changes and tires up…read moreto bigger jobs such as engines and transmissions, we also service steering and suspension components, and timing components.

we talked and agreed on me calling back with I got money for him to work then a couple days later…read morehe texted me and when I replied he called and started yelling at me and assuming I wanted him to do it for free (I did not) I was just replying to a text like a normal person does

From the owner: If you call me when your vehicle breaks down or just needs routine maintenance, you will save…read morehundreds of dollars for the same quality work! I come whenever and whenever I'm needing. In my work truck I have a FULL Auto shop. Including a full size compressor mounted in as well as a Dealer level scan tool that can scan, diagnose, and even customize ANY car, truck, Van, diesel, motorcycle, fourwheeler, side by side, etc

Regularly bring our vehicles here for service and have always been pleased with the quality…read moreservice, honest and constant communication, and fair cost.

I took my car to RT Clapp for an oil change and diagnostic checks. They sent me a list of things…read morethat needed to be service; brake flush; engine filter change; and transmission flush. I chose the break flush. when I came to pick up my car the manger told me that they could not get the key to go into the ignition switch. I told him that I never had that problem before. I could not start my car. I was very upset and the manger had the nerve to tell me that it was like that when I brought the car in, which was not true. If that was the case then how come it was not on the service list? He told me that he could try to fix it but that I would have to pay for the parts. Three days later still not fixed. I had to have my car tow to the dealership. On of top that I had black stuff on my tan carpet where the mechanic was trying to fix the ignition switch. Plus, there was a fresh large scratch on the passenger side of my car and he tells me that it was already there before I brought the car in, which was not true. This is the worst experience that I have ever had with a car shop. You drive your car in and have tow it out.

This place is horrible! Avoid it at all costs! I'm not even sure what to say. Lack of communication…read moreand teamwork can be directly linked to the front office manager/boss....whoever he is. He's a train wreck. I had a 2 pm appointment, dropped my car off at 1:40, then walked over to Verizon to kill some time. After too long at Verizon I rushed back there thinking they were waiting for me to get my car, instead, I asked where my car was...he literally looked around for my keys like a clueless idiot, then walked into the garage to find out that they have been waiting on him to pick up my oil filter before they could finish my oil change. He left, came back and the rest is history. Almost 3 hours later my oil change was done. No apology for the mistake, nothing!

teaching someone to pad the bills and increase profits and screw customers and I recorded it all. I…read morehad it recording for 30 minutes when I walked in. Marty was calling his manager named Patrick told save his butt, saying all this false stuff about me, in case I talked to him tomm. I told Marty that I heard everything he said about me and about other customers and that I had been recording it all. He immediately hung up the phone that let me record it all, so I recorded him there in front of me. He got so mad that he said they aren't fixing my vehicle and to take it back immediately, I was fine with that and said I'm not paying anything. On my recording he said that I was not paying anything and to just take it back and leave. He was so mad that I had recorded him talking so negatively about customers, teaching another employee to pad the bills and add charges without customer consent, that he wanted me gone. I have the recordings and I'm turning them over to his corporate office. I called his manager Patrick, who was at another location and informed him and to about Marty and the recordings. This service shop is deceptive and they are scammers and should be shut down.