Ordered a pizza with no cheese, waited thirty mins to pick it up, got home and it's covered in cheese The manager sent over a new one so we are grateful for that. Crust and veggies are good, would be awesome if they carried a vegan cheese. read more

Rusty's Pizza Parlor - "No cheese" veggie pizza :( - Pizza Near Me - Santa Barbara, California

I am just picking up order and i just take some napkins One guy working here he says you dont take more napkins I dont wana go fuck place Thats so bad experience here i dont wana go again read more

Rusty's Pizza Parlor - Pizza Near Me - Santa Barbara, California

Not a really good experience the employees were more worried about telling us we could not have certain things then telling us what we could have read more

Decided to have takeout on the way back to Lompoc and I always see this place when I enter SB. I definitely liked the atmosphere and can tell this is a nice to-go spot for family pre-COVID. I ordered the bbq personal pizza and it hit the spot. The slices were perfectly cut and the pie was made to full satisfaction. I definitely plan to visit again. No pictures because I finished my pizza too fast. Service is quick! read more

Three stars because the pizza was tasty. Could have been an easy 4 star. Good sauce but really skimpy on cheese. Tastes like Shakey's. Ordered salad and mild wings, too. Wings were oily. Salad was basic but good. What got me about this place is that nobody offered any service- as in courtesy, not Disney. We had to walk to the counter several times to order and pay-get our drinks-then Pizza-then charged us for 3 little ranch sauce sides. I don't mind the paying for extras, but we had already been seated when they called our name for the order being ready. The counter person asked if we were going to drink our wine bottle inside...(?). Really? There was 6 people behind the counter. At least three of them looked at us when they called our name. Food was decent, but the service was just not there. The dining area was cool, like an old pub type place, but stuffy. My party is 4 wished we could open a window because it felt like the swamp cooler was just moving old air. Take the order to go. I don't want to come off as bashing this place, the food was good, they just need to make their efforts more service oriented. read more

Rusty's Pizza Parlor - Rusty's Special Pizza, Santa Barbara, Ca. - Pizza Near Me - Santa Barbara, California

Literally thee worst customer service I have ever received while ordering pizza. The employee who answered the phone seemed bothered that I was calling to order a pizza, and was just very unpleasant throughout the process. I asked to speak to a supervisor, and Gary the supervisor was beyond rude and instead of trying to right the situation he hung up on me. I was in disbelief, and needless to say I will never be ordering pizza from here again. read more

My husband was excited to bring our kids here after the Moxi. He grew up going to Rusty's when it was in the other location. Every single staff person was rude. I asked for the code to the restroom and the staff walked right past me after making eye contact. I asked again and he said, "I don't know ask her"... and walked away. The cashier was terrible. Rolled her eyes to the point I just walked away. Another customer in the restroom told me she felt the quality and service was trash. We got our pizza and it tasted terrible. Our boys barely ate it and I stuck with the salad bar. Sorry Rusty's, you lost a few customers today. read more

La primera y última vez que venimos a este horrible lugar el servicio es una mierda la cajera Yaleni la peor, ordenamos más de 120 en comida y no nos quiso dar ranch es algo entupido, es una vieja súper racista de verdad el peor lugar para comer pizza!! read more

I love Rusty's, the pizza is always delicious no matter what location I go to. My only complaint lately is the ridiculous new phone system. I've called in on multiple occasions and half the time I have to get transferred to a live rep and repeat my order. It is beyond frustrating. Bring back real living people! read more

With a gang of kids coming over to my SB sister's home, i thought Pizza made the obvious choice to feed the hoarde. It was a birthday party for my little grand nephew who was turning 4 that day. The unusual thing about this kid is that he pretty much will eat anything within reason (as in he couldn't abide yams but loves spaghetti squash). This kid is a Foodie in the making. In any event we had his kindergarten class over and ordered Pizza, Wings from the Carillo Street Rusty's unit. Why Rusty's? Rusty's makes popular thin crust very well prepared pizza. Pizza with first class toppings and sauce. They make a popular pizza that kiddoes love almost as much as their parents. As usual the Pepperoni was the most popular as it always is anywhere it is served, anywhere in the USA. Rusty's Pepperoni is slightly spicy, meaty and overall very well seasoned: combine that with their patented crispy thin crust, bake it well and add a good mix of cheeses and deliver it piping hot. All of this contributes to Rusty's popularity. Yes there are more interesting, more "Italian" style crusts out there but those places are for those of us who can appreciate them and who have the money to pay for the pleasure of eating them. 4 year olds don't have any money therefore Rusty's Pizza is more than good enough to make them happy especially since most of them left the crust on their plates. The Crust?! Rusty's crust is one of the best out there and they leave it on the plate? Kids! The 2nd pizza (Diablo) was more for the adults though the birthday boy really enjoyed it: even the jalapenos and (shudder) the pineapple his mother insisted on. Again this pizza featured all of the attributes of the Pepperoni as far as crust, bake,cheeses and quality of toppings. The Hot wings were nothing special. In fact they arrived mushy with a sauce that needs revising: it needs to be hotter, maybe with a bit of sweetness. And the whole thing needs to be more carefully seasoned. On the other hand as far as i am concerned Rusty's would not have been a possibility if their crust was not as good and well prepared as it is. Rusty's crust is in the style of what i call semi-Neopolitan or Italian American. Besides the attributes that i have already mentioned above it is yeasty, slightly sour doughy, slightly sweet: a real winner. So the party went well. Not too many of the kids barfed for eating too fast or whatever it is that makes kids spontaneously throw up. Rusty's Carrillo Street has been in business for a lot of years and i think for good reason: they serve good food, they offer personal service and go out of their way to accommodate changes. Rusty's is not perfect but what is? Good Stuff! read more

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The pizzas were good, albeit not sliced w care (a bit haphazardly), but the anchovies in small plastic containers must've been placed there a month ago! Stiff as cardboard. Get it together, folks. Not cool. read more

I miss Rustys. Used to live in SB. Something about that crust. I will always miss it. Never change rusty's, never change. There is something magic about his place, and it ain't nostalgia. read more

In my experience Pizza quality was 5 star Wings were two star (a bit past experation taste) Delivery was 5 star Price was expersive. They do hit u hard for extra toppings. All considered i would reccomend Rustys for pizza. read more

Back to back, they delivered to the wrong addres. I will no longer order from this restaurant

Yum! Easy to take out Fast. No crowds as far as sitting outside for lunch & staff is Covid safe from what I see. Affordable place to grab a large pizza & feed the family. Traveling from out of town and we were satisfied! It's close to a couple board shops & ice cream too! read more

I love the pizza and they are always fast and friendly when I stop by. My biggest complaint is price versus size. Even the largest pizza is not very large and they are all expensive. My favorite is the BBQ chicken pizza! read more

Missing a piece maybe the driver got hungry and he had an attitude not sure if he was having a bad day or something. Would not recommend. read more

Rusty's Pizza Parlor - a pepperoni pizza in a box - Pizza Near Me - Santa Barbara, California

So flipping tasty. Spent Sunday at the Ritz Carlton in Santa Barbara. While the hotel and bar were open, the menu was limited. I was coming back from the beach earlier in the day and saw a delivery guy from Rusty's so I decided I wanted pizza in the evening. I had originally asked for the delivery person to call my cell when they arrived so I could guide them down to the villa I was staying in. However I fell asleep, and the hotel had to call me on the house phone. When I looked at my cell phone I realized the driver had called me right (8) times. I had left my phone on silent but this driver went above and beyond to make sure I got my food. The pizza was perfect - crust was golden and crispy. The toppings were delicious and the garlic bread was just right. The Rusty's sauce (similar time a marinara) was tangy and tasty. I left the driver a $10 tip because she tried so hard to reach me. 10/10 recommend. Thanks Rusty's! read more

When you're having a bad day, or you're hungover, or sleep deprived; and you're craving comfort, this location is great. It's shielded from the outside with solid brick and minimal windows. Feels a little like a Vegas spot, in that manner. Anyway, for $ 8.57 (personal pizza, salad, drink), you can sit and relax and eat your feelings. I think the pizza is pretty good! read more

Rusty's Pizza Parlor - Lunch special - Pizza Near Me - Santa Barbara, California

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I have fond memories of Rusty's! Tonight I stopped in to pick up a GF pizza. Simple. The pizza I got was terribly disappointing. I couldn't find the crust! I used my spatula to get it out of the box and literally scraped cheese & toppings off the bottom of the box, but never found the crust. Never. If I'd discovered this prior to getting home I would have returned to have it remade or refunded. But, alas, I'm home. So I just had cheese, pepperoni & mushrooms for dinner. Oh, and the description didn't say anything about olives, but it was covered with them and I HATE olives. sigh. Overall it was a disappointing experience. read more

My friends are from Bakersfield and were SO excited to find out there was a Rusty's Pizza nearby for our trip to Santa Barbara. We ended up ordering it two nights in a row and the deliveries didn't disappoint! I really like the doughyness of the pizza and the crispness of the crust. The locations in Bakersfield apparently have potato wedges that they keep raving about so hopefully one day the SB Rusty's will also have those available to try. read more

I would give 0 stars if I could... the dude who answered the phone was rude!! I called to order and he had a attitude, I asked for the price of a pizza and he replied with ten something, when I asked fo him to modify my order he mumbled " oh my f***ing god" not until I asked " YOU GOOD?!" Did he check himself how he was talking to me. Get a frozen pizza from the 99 it'll be less of a hassle.... read more

Had to work in Santa Barbara for the day and I brought my family with me for a quick trip to the Mission and someone recommended Rusty's Pizza for lunch. The pizza so so perfect, we actually fought over the last piece and I won, haha! Thin crust with pepperoni and mushrooms, Mama Mia that's a pizza pie! Lastly, before we left my granddaughter and I used the restroom before the long trip back to LA in traffic and the bathroom so clean and smelled good. Can't wait to come bad to SB so I can dine here again. read more

I ordered a medium pizza for delivery and they charged me for a large. Be sure to ask for your ordered to be repeated to you because they will hustle you. Poor customer service. Also employee #1157 messed up my Order after I clearly stated the toppings read more

Rude cashier, seemed annoyed to be working and treated us like we were stupid. Very poor customer service

Best pizza I have had in Santa barbara the last time here was back in 2015 and the pizza is still the same. Staff is great and friendly. The place is big looks like they do parties there as well. We went on Sunday at around 330. read more

The best large cheese pizza on a thin crust in town :) 45 mins from order to delivery.

Meatball sub, You were the best I ever had. And then I met your cheese stick friends. Always and forever, Shane-O read more

Rusty's Pizza Parlor - Medieval times meets 1993 Pizza Hut meets farts. - Pizza Near Me - Santa Barbara, California

Drop and go Pizza. Thank you so much Rusty, for delivering my pizza to the Santa Barbara train station just in time to meet my train. I was traveling from Salinas California to San Diego and didn't want to eat crappy training food so I made the phone call. Rusty's came to the rescue. Arrived at the train station just as my training hit the Depot. I jumped off, grab the pizza, and jump back on in time for "all aboard." Rusty's gets 5 stars and I will be calling you on my next Coastal trip. read more

Rusty's Pizza Parlor - On the move again. - Pizza Near Me - Santa Barbara, California

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I love your pizza! Is there a chance you guys will ever be available on DoorDash??? read more

My boyfriend and I stopped here on our way to SLO. We wanted something quick with parking (which was lacking on State St.). The outside is very charming and welcoming. When we walked in we got that same feeling of charm. The menu is very limited, but it's pizza, we're not picky. We got a small, thin crust veggie pizza. It was $14 with tax, so not a bad deal! But I just kept thinking about how I could get the same size custom pizza at Pizza Rev for $8! The boy working the register was honestly the worst. I asked how the cheesy garlic bread was and at first he just stared at me and then he said "it's alright." And then I asked what customers say about it. He said "some of them like it, some of them don't. I think it's good." He had no personality and really couldn't answer a simple question. He also seemed so confused when we asked for cups for water. Just a very slow employee with no opinion. After we got a table we seriously had to wait a good 20 minutes for our pizza. There weren't even that many people in the restaurant. I know they had deliveries but REALLY. The pizza itself was actually good but the crust wasn't THAT thin. It was fine for me but I know a lot of people order thin crust to eat healthier and I would have been upset if that would have been the case for me. There was also so much cheese on the pizza. I absolutely love cheese but pizza is all about balance. I won't ever go back just because of the service, wait time, and uneven proportions. read more

Rusty's Pizza Parlor - Small (10 inch) "thin crust" veggie pizza - Pizza Near Me - Santa Barbara, California

I love Rusty's pizza. Probably my favorite in Santa Barbara. I come to a Rusty's when I'm craving a no-nonsense, non-hipster pie that doesn't taste like fast food. In an era of artisan, trendy So Cal pizza spots, Rusty's is no frills. The ingredients aren't locally sourced, the crust isn't gluten-free, and the fare is hearty, just the way I prefer. This particular location is rather funky, but kind of cool in a unique sense. It could easily be mistaken for a medieval times castle of sorts with its dark wood and stone accents. There is medieval-era artwork on the walls, a giant unused fireplace, along with a few outdated arcade games which add to the overall campy vibe. There's also a large upstairs eating area that I believe can be reserved for parties. Aside from all this, it's usually pretty clean and I feel that there's typically always someone walking the floors to pick up any debris. The pizzas and sandwiches at this location are very good. Sure, the pizzas are on the pricy side, but they are so worth it. The sandwiches, on the other hand, are priced very well. At a mere $6.49, you can get a large, hot sandwich delivered right to your table with a side of pepperoncinis, truly a bargain if you ask me. I also enjoy that they offer a select number of beers on tap. They are served in chilled mugs which make for a great experience. Not a bad choice for a pizza place overall. I'd probably rather dine at another of their locations, but this spot will forever be cool in a campy sort of way. read more

Rusty's Pizza Parlor - Pizza Near Me - Santa Barbara, California

Food is damn good but service is nearly never great. I just wish they were a bit kinder

I tried Rusty's Pizza the other night and was overall pleased. The staff was friendly and helpful, and the location was clean and tidy. They have some video games for the kids and two rooms upstairs for private parties. Women's restroom had two mirrors both placed too low for me to see myself without crouching, but overall fine. Nice salad bar, though nothing special. Pizza was likewise - good but nothing special. I wouldn't come here on my own, but when my friends want to come here, I don't mind. Downsides - they don't have breakfast bacon as a topping choice. This seems like a pretty big oversight to me, but my friends like it here so I'll keep coming back with them. Oh, lastly, they do have a parking lot but it's tiny. Par for the course in SB, but I still wish it was big enough to accommodate a reasonable dinner crowd. read more

This place is legit...Me and my fiancé were wondering around SB and stubbled upon this place.The Rusty lunch special is where it is at!!The pizza and salad bar were tasty and had great options ,The staff was friendly.Plenty of seating super clean and there is video games if you are bored.We will definitely be back! read more

Came here for a pickup delivery on a busy evening, and the pizza was ready within 10 minutes of calling it in, which was better than the 'approximately 20 minutes' estimated on the phone. The large pizza, which was half pepperoni and half cheese was absolutely delicious, and just $19. The staff were super friendly and engaging. For our to go order,they asked and provided us with plates, condiments including Parmesan cheese and hot dried pepper packs. I'd highly recommend Rusty's at this location for to-go, pickup orders. For in-house dining, they also seemingly had a great selection of video arcades and a well stocked salad bar. read more

I understand when businesses need to cut costs but I have never had a pizza place charge per packet of red peppers on a Togo order of a full pizza, full length meatball sub sandwich and a whole order of garlic cheese bread. I asked for extra red peppers while he completes my order and then when I receive the order I had 5 tiny packs of crushed red peppers. I ask for more and he states "I gave you two extras. I have to charge for more." Kinda of odd and cheap for a business. If you're struggling financially maybe not have 6 people on staff at once on what appears to be a slow night, but extra for a dirt cheap seasoning seems over the top. read more

Rusty's Pizza Parlor - Cheap company charges per pack. He gave me five packs for 3 items. The rebel was feeling generous after the mediocre service. - Pizza Near Me - Santa Barbara, California

Some of the best pizza in Santa Barbara and I love all their locations. Must try their meatball sub it's amazing.

I love Rusty's pizza parlor because they have really good toppings. And they also have really good video games. I love Rusty's pizza parlor! (My 7 year old niece helped with this review) read more

Ordered pick up and had it for dinner at our hotel room ! Delicious pizza hands down. Definitely having Rusty's again when we come back to SB. read more