Update 06.11.26: I still go here. My wife does too. I have a Ford, she has a Volkswagen, and the…read moreMaster Technician knows how to work on both competently. He is proficient servicing all makes and models, so this is our one stop shop. We are really thankful to have Chris at Top Spec helping us keep our cars running well. Oscar at the front desk is a good guy as well. I like this shop.

Great service. Chris the mechanic always gives me a fair price and works fast! Highly recommend.read more

I recently found myself an owner of a BMW 7 Series with a battery that loved to die. I knew this…read morewouldn't be as simple as swapping it the battery on my Honda, so I found Finesse Auto and made an appointment. The online booking system was super easy. The location is in a hectic little corner of Georgetown, but the moment I walked into the lobby it was clear that this place made an effort to be clean, professional, and hospitable. The customer lounge is accommodating with plenty of power and usb outlets, snacks, water, coffee, and WiFi. As they worked on my vehicle they were up front and transparent about all pricing, pointed out other issues to bring to my attention, but were never pushy or up-selling about any of the additional maintenance recommended for my vehicle. A new battery for a BMW is not cheap. I knew this going in. But I felt good about my experience at Finesse and that my car was in expert hands. Would recommend for anybody owning a luxury vehicle that needs work.

Midway through getting new tires at Costco, the tire center called and told me my lug nuts were…read morefailing but they couldn't replace them. They couldn't even take them off? I did a brief search on my phone for a Mercedes shop and found Finesse. A quick call later and I had new lug nuts ordered. I was taken aback by how friendly the person was who helped me out and how easy they made it. Quite a relief. I received a call a week later to tell me the nuts were there and I made my new tires appointment, and throughout finesse made it easy. They told me I could come down anytime and they would put the new lug nuts on for me at no charge, which meant I could make the tires appointment any time. I can tell you this was a new experience for me - in the past I generally felt at the mercy of the shop and the particular folks who were working that day. At finesse I felt like I was in good hands. Their relaxed atmosphere, the amazing customer lounge with snacks and coffee - very welcoming. The communication was clear and helpful throughout. I will be taking my car to Finesse in the future, that is for certain. Had I known about Finesse, I could have called them first for the tires themselves and saved myself the trouble. A true gem in Georgetown, this should be your first call.

Great service and price. Friendly staff. I've been taking my car here for oil changes.read more

Paul's service was amazing! Called Thursday and was able to see me Monday day. From start to finish…read morehe was realistic on expectations/price/timing, knowledgeable and kind. When I complimented his customer service, he said "I just really like building relationship with people." 10/10 have already sent his info to a friend.

Ben got my fiance's car into his shop very quickly…read more Changed the brake pads and suggested fluid flush & fill, which we did. Car has driven (and stopped!) very reliably since. Definitely recommend this shop! Will be back!

From the owner: Tired of "mystery" mechanic bills? At Ben’s Auto Care, we treat every car like it’s our own. From…read moreoil changes to brakes, suspensions, electrical, to complex engine work, we provide honest diagnostics and fair pricing you can count on.

I just got the most amazing car from Bickford and it was the most amazing and easy…read moreexperience...short of the 1st car I bought from them. To put it in perspective, I'm a single mom who has trust issues. I worked with Darren and he did literally allllll of the work. I was convinced that there would be NO way I would be able to get a car and he made sure it got done. Like literally would not take no as an answer. I would highly recommend ANYONE to put your trust in the hands of Darren and Bickford. EVERYONE I met with was helpful and encouraging...no pressure, no tactics. Today I'm sitting in my comfy, safe car, and I have no worries that I will be safe outside of my home.

The service department blatantly lied to me. I called them to get my track diagnosed and repaired…read more I was told it would be done by wednesday dropped it off on sunday night when I did not receive a update on Wednesday. I called them Wednesday night and was told it would be done by Thursday afternoon. But to find out they had not touched my truck yet. They lied approximately 9:30 am on Thursday I received a phone call that they took a look at my motor and it needed to replaced That would have been nice to know on Monday. Then, I was told I would receive a $7000 bill because my motor had to be put back together before It could leave. Another lie i told them to stop working on my truck and push it outside. It still cost me $2200 for a couple hours of work what they did not document the hours on my bill.. Terrible experience so bad I went and bought GMC . I will never visit brickfird again and my service advisor never returned any of my phone calls left 3 messages on Friday, trying to figure out what to do with my truck and when I could pick it up, I've never received a phone call back, finally drove down there and paid them. The ridiculous money and had a tow truck pick up my truck! I would not recommend taking your vehicle there I'm not sure they know what they're doing. Terrible service.

This is my second time buying through Heidi. She helped me trade in my 2018 Porsche Panamera (the…read morefirst vehicle she helped me acquire) and track down a fully loaded 2021 Audi RS5 for a hefty discount. Heidi is involved, patient, and really does everything she can to make sure you end up with the right car and right deal for you. I strongly encourage anyone who knows what they want for their next vehicle to use her services.

Awesome guys. They made me feel very comfortable dealing with them. The Amazing Autowoman herself…read moreI had not the opportunity to meet in person, but she was terrific on the phone. Leave a message, and she'll be back at you ASAP. I took in my classic car to unload it, and Keith was upfront and very honest in my dealing with him. Give them a shot, you should come away pleased you did.

Had a part replaced on my friend's car, but it broke again not long after the repair. Really…read morefrustrating experience, we expected better quality and reliability from the service.

Honest and very good communication. They've come in under estimate on our 2005 Volvo . They keep…read moreit running in good shape.Highly recommend them!