We were looking for a roadster that fit both my long torso (headroom-wise) and our budget, and saw…read moreQAC had a 2016 BMW Z4 in their inventory. We asked about availability and Diana got back to us quickly. We arranged for a "test sit" to see if I fit inside, and then took it out for a spin. Problem was, it was a bit over our budget, so we sat down with management and hashed out a deal agreeable to both parties. Recently, I took the car to our mechanic to give it the once-over, and he reported it to be in excellent condition, just as QAC had said. No issues other than what one expects from a 10-year old car, and nothing that couldn't be addressed within the next year or so. The team at QAC was extremely helpful, friendly and professional, forthright about costs and budgets, and very flexible in working with us to come to a deal. By far THE BEST car-buying experience in my 60+ years.

I purchased a used 2018 Toyota Highlander from this dealership and within the first two weeks began…read moreexperiencing multiple issues including warning lights, brake switch problems, "braking power low" warnings, and electrical/safety related concerns that at one point left the vehicle unable to start or move properly. When I contacted the dealership for assistance, I explained that I have children and that this was a major safety concern. I also explained that I could not safely get the vehicle there myself and could not afford a tow truck. Initially, I was told they would need to ask the owner about helping with a tow, but nobody ever followed up with me. When I called back, I was then told there was "no way" for them to get a tow arranged. Because of this, I was forced to manually bypass the warning/code issues myself just to get the vehicle drivable enough to make it from Mount Vernon to Lynnwood. During that drive, I had no functioning brake lights or turn signals, which made the situation even more dangerous. Despite explaining all of this, I felt my concerns were brushed off. When I finally arrived, I was told they "didn't HAVE to help" me, but that they would once the vehicle was there. At one point, after expressing frustration and mentioning possible legal action, I was also told that if I pursued that route they would not help me or fix the issue. Since purchasing the vehicle, I have also discovered that both the engine air filter and cabin air filter were extremely dirty and appeared to have been neglected for quite some time. These are basic maintenance items that should have been inspected or replaced prior to sale. I also later learned the vehicle originated from Canada, which explained why there was limited history available through Carfax. While I did notice scratches and dents at the time of purchase, I was disappointed to later realize there may have been additional history I was unable to fully verify beforehand because Canadian vehicle history does not always appear the same way on U.S. reports. To be fair, the dealership ultimately did fix the issue and paid for the repair. However, the way the situation was handled from the beginning -- especially considering the safety concerns involved -- left me with very little trust in this business moving forward. What makes this even more disappointing is that I traded in my nearly brand new Toyota with only around 25,000 miles on it because I trusted this dealership and expected the vehicle I purchased to be properly inspected and reliable. I would have never traded in my dependable, nearly new vehicle for something this unreliable had I known the condition this vehicle was actually in. I understand that once a used vehicle leaves the lot, responsibility largely falls on the buyer. However, customers still expect vehicles to receive thorough inspections and to be reasonably safe and reliable at the time of sale. Unfortunately, this experience was stressful, disappointing, and has left me questioning how carefully these vehicles are actually inspected before being sold.

Bought my vehicle last month from those guys, both Dasten and JOE helped me in the process, it was…read morea bit over my budget, he had to call Joe to get approval to finance the small amount owing without any paperworks and out of trust. Had it for over a month now and love my ride. Thanks again guys.

Had bad experience with this used car dealer. the owner is sketchy as well as the salesman. They…read moreget offensive when you bring up flaws about their car. seems dishonest to me.

I came to Bruce's lot about 3 months ago looking for a reliable car as I commute around the Seattle…read morearea to and from clients on a daily basis. Upon arrival Bruce got an idea of what I was looking for and the price range I wanted to stay in. He showed me a few different cars on his lot, all within my price range and cars that were more favorable with gas mileage as this was important to me. I was extremely impressed with his knowledge of each of the cars, his ability to answer all my questions/concerns, and the listed prices of each of the cars as I do not enjoy haggling about price. I decided to purchase a VW 2007 Passat and have been VERY pleased with my decision. The buying process was simple, quick, and I was out the door and on the road in no time! Since purchasing the car, I have had absolutely no issues and have gotten many compliments on it. I have referred my parents to his dealership, which he helped them out and they experienced the same professional/knowledgeable experience that I had experienced. I will continue to refer friends and family to Bruce. Best dealership in the area, a MUST visit if in the car buying market.

My car was dead in the driveway and needed replacement. A friend found Towne and Country for me by…read morelocating good deals nearby. I know nothing about cars and needed the assistance! I arrived and rather than having me test the more expensive cars in my budget, he talked me into a reasonably priced gently used car that I LOVE. It also cost significantly less than I had planned on spending. I took it to my mechanic and it passed with flying colors. The condition was as good as promised. This dealer is a small business (yeah!) and ethical to boot! It would have been easy to take advantage of my lack of knowledge but instead he helped me into a smart purchase. I look forward to buying here in the future.

I have bought every single car of mine in the last 24 years from Sal,,,I simply have never found a…read morenicer or less expensive car then Sal has found for me. I generally call him in advance and explain what I am looking for and some how some way he always finds me a nicer car than I expected and the price is always less than anything I have looked at other dealers. He has been in the same location in Kirkland for I believe over 25 years,,he has a small office and lot but I sincerely believe he passes the overhead savings to the customer. I also have traded all my cars back into him when I am buying a new one and he has always been more than fair with the trade. Sal has owned this business for longer than I can remember and have heard him talking about retireing the last few times we have spoke. If you are considering purchasing a car you could not chose a nicer and most importantly a trust worthy and fair car dealer I've ever met. One more thing,, I have referred several customers to Sal over the years and everyone were as happy as I was and they in turned referred their friends to him and all were very happy. All his customers seem to be referrals or previous customers. If you are considering purchasing a car you could not be in better hands.

Had a great experience with Roland and his team. They were very kind, easy to work with, and…read morecommunicative. I appreciated their flexibility and the fact that there was no pressure to make the sale. Feel like I got a good deal on a nice car and I would work with them again.

I just recently bought a 2012 Escalade frum these guys 3 months ago and the engine went out so I…read morewould not recommend this place to any one

These guys are so great.. we are still a bit dumbfounded by how delightful a buying experience that…read morewas.. they went above and beyond in the realm of customer service.. even lowered the price of the car (because it needed new tires) without any prompting as well as lined us up for a new set of tires at a discounted rate with a partner of theirs not too far away acting as the liaison the entire time. Their business practices were totally transparent and they were completely pleasant to work with the entire time, at no point did my fiancé or I feel pressured in the slightest. They connected us with a car inspector Jim with car check.. or something.. anyways! Jim was so great too! For $120 we got prompt attention, a thorough inspection, and total peace of mind. I'll be leaving a 5 star review for him as well. I will be so quick to send friends and family here.. I didn't know buying a used car could be such a great experience, thank you Roozy and Farzy! Side note- I did read the negative reviews and took them into account before going in and in no way, whatsoever could I relate to them at all.. maybe when people go in to buy a car they're just expecting car salesman to be awful so they show up with a preconceived notion of how things are going to go and subconsciously create a negative situation. I go into situations wanting people to be great and prepared for people to potentially suck on a lot of occasions. These guys were GREAT

My girlfriend bought a car from them in Spring 2009 (a 2005 Corolla S, 60k miles for 8995) and had…read morea great experience. The owners (brothers) are down to earth, honest, and have low overhead so you get a very fair deal. Last year, we drove around all weekend to 6+ dealerships and other lots, and didn't get as good a vibe as we did here (also, other places had really high prices). Fast forward a year: she loves her car, no problems at all, and I'm back to get one for myself. Today I just picked up a Toyota Matrix XR, and again after looking I could find one in similar condition for the price. Just save yourself some trouble and get a car here! I know that used car dealerships can get a bum rap, but Cars To Go is legit, and I only wish I found them sooner. I don't rate things on Yelp often, but made an exception because I didn't want other people to overlook this place.

What a great dealership! They purchased my low mileage mint condition Honda Ridgeline and said…read morethat it is exactly the type of vehicle they like to have on their lot. They like to purchase clean well maintained vehicles from private parties, rather than taking their chances at an auction. The owner and salesperson that I dealt with could not have been nicer and more honest. Highly recommended - A+++. Rick C., Mill Creek WA

Fantastic customer service! I was heading home on the bus, noticed the beautiful ford escape they…read morehad in their lot so I went to inquire. From the start everyone that was there was amazing, they weren't pushing me to buy a car rather explaining the process to me being that I was a first time buyer, they helped me through the process and I got my first car! 100% recommended!

Honest ,accurate ,service , Hands down best place in…read moreMarysville to purchase a Used vehicle Dave and Keith Pleasure to work with and a super easy buying experience Hands down If you ever been screwed over by the the other Guys Then it a must to See them for a true great buying experience

I would have liked to have experienced the 'passion for helping customers' noted in their business…read moreblurb, but when I asked for a couple of more detailed photos of a listing, I was told that wasn't possible. So, maybe if you are in the neighborhood and don't need anything 'extra', then maybe you will get that customer service. For out of area inquiries when a couple of better photos can save a 4.5 hour round trip drive, not so much.