I took my Jeep Wrangler into Aaron's Olympic 4x4 in Snohomish. Being unable to trouble shot…read moremultiple codes on this Jeep, I thought I'd give them a try. They spent some time on my jeep trouble shooting it. Unfortunately they weren't able to pin-point the issues that were causing the codes, they believe their all electrical problems. However they did refer to to another shop that might be able to help. I showed up to pickup my Jeep and I was very surprised that they decided not to charge me for their trouble-shooting time. WOW, this is just unheard of. This is the most honest and friendly shop that I've ever been too. Thank you for a great experience.

I highly recommend taking your Jeep/Truck/SUV over to these guys (Collin, Shane ) they know how…read moreget it done without over charging or upselling their customers. I just got my front drive shaft (tom woods) replaced and a tune up there and the service was excellent.

Update 06.11.26: I still go here. My wife does too. I have a Ford, she has a Volkswagen, and the…read moreMaster Technician knows how to work on both competently. He is proficient servicing all makes and models, so this is our one stop shop. We are really thankful to have Chris at Top Spec helping us keep our cars running well. Oscar at the front desk is a good guy as well. I like this shop.

Needed to get the transmission and diff fluids changed on my Subaru. I would have done it myself…read morebut don't have the lift or garage space. Got a quote online that was reasonable and quick to get an appt. Service was done as promised and even got a complimentary brake inspection and confirmed the brakes and fluids were fine. No need to upsell on anything here. Super appreciate that from an auto shop! I will definitely come back here for future maintenance needs.

I recently found myself an owner of a BMW 7 Series with a battery that loved to die. I knew this…read morewouldn't be as simple as swapping it the battery on my Honda, so I found Finesse Auto and made an appointment. The online booking system was super easy. The location is in a hectic little corner of Georgetown, but the moment I walked into the lobby it was clear that this place made an effort to be clean, professional, and hospitable. The customer lounge is accommodating with plenty of power and usb outlets, snacks, water, coffee, and WiFi. As they worked on my vehicle they were up front and transparent about all pricing, pointed out other issues to bring to my attention, but were never pushy or up-selling about any of the additional maintenance recommended for my vehicle. A new battery for a BMW is not cheap. I knew this going in. But I felt good about my experience at Finesse and that my car was in expert hands. Would recommend for anybody owning a luxury vehicle that needs work.

Midway through getting new tires at Costco, the tire center called and told me my lug nuts were…read morefailing but they couldn't replace them. They couldn't even take them off? I did a brief search on my phone for a Mercedes shop and found Finesse. A quick call later and I had new lug nuts ordered. I was taken aback by how friendly the person was who helped me out and how easy they made it. Quite a relief. I received a call a week later to tell me the nuts were there and I made my new tires appointment, and throughout finesse made it easy. They told me I could come down anytime and they would put the new lug nuts on for me at no charge, which meant I could make the tires appointment any time. I can tell you this was a new experience for me - in the past I generally felt at the mercy of the shop and the particular folks who were working that day. At finesse I felt like I was in good hands. Their relaxed atmosphere, the amazing customer lounge with snacks and coffee - very welcoming. The communication was clear and helpful throughout. I will be taking my car to Finesse in the future, that is for certain. Had I known about Finesse, I could have called them first for the tires themselves and saved myself the trouble. A true gem in Georgetown, this should be your first call.

I've always taken my Lexus to the dealership in Bellevue, however, after my last visit and then…read morequoting me $4,000 for maintenance, brakes and axles to be replaced I left thinking I could get a better price elsewhere. I ended up paying the $1,400 for the maintenance but then took my care here to Accurate Auto. I ended up finding out that I didn't need my axles replaced, just needed brakes but that was not a dire emergency either. This business is great. They are HONEST and performed great work! They saved me $2,100!!!!! I'm forever a customer.

Great service and price. Friendly staff. I've been taking my car here for oil changes.read more

Ben went above and beyond to help me, especially as a single mom who honestly knows next to nothing…read moreabout cars. He was patient, kind, and took the time to explain things without making me feel clueless or pressured. It's such a relief to find a mechanic you can genuinely trust. Beyond the excellent service, Ben showed so much generosity and kindness, and that meant more to me than he probably realizes. I highly recommend this shop to anyone looking for an honest, trustworthy, and genuinely caring mechanic. Thank you, Ben, for going above and beyond! Carla

Highly recommend this place for car services! Ben was able…read moreto get me in quickly, he was kind, helpful, and got all my questions answered. I got my car back same day and pricing was also reasonable!

I just got the most amazing car from Bickford and it was the most amazing and easy…read moreexperience...short of the 1st car I bought from them. To put it in perspective, I'm a single mom who has trust issues. I worked with Darren and he did literally allllll of the work. I was convinced that there would be NO way I would be able to get a car and he made sure it got done. Like literally would not take no as an answer. I would highly recommend ANYONE to put your trust in the hands of Darren and Bickford. EVERYONE I met with was helpful and encouraging...no pressure, no tactics. Today I'm sitting in my comfy, safe car, and I have no worries that I will be safe outside of my home.

The service department blatantly lied to me. I called them to get my track diagnosed and repaired…read more I was told it would be done by wednesday dropped it off on sunday night when I did not receive a update on Wednesday. I called them Wednesday night and was told it would be done by Thursday afternoon. But to find out they had not touched my truck yet. They lied approximately 9:30 am on Thursday I received a phone call that they took a look at my motor and it needed to replaced That would have been nice to know on Monday. Then, I was told I would receive a $7000 bill because my motor had to be put back together before It could leave. Another lie i told them to stop working on my truck and push it outside. It still cost me $2200 for a couple hours of work what they did not document the hours on my bill.. Terrible experience so bad I went and bought GMC . I will never visit brickfird again and my service advisor never returned any of my phone calls left 3 messages on Friday, trying to figure out what to do with my truck and when I could pick it up, I've never received a phone call back, finally drove down there and paid them. The ridiculous money and had a tow truck pick up my truck! I would not recommend taking your vehicle there I'm not sure they know what they're doing. Terrible service.

Awesome guys. They made me feel very comfortable dealing with them. The Amazing Autowoman herself…read moreI had not the opportunity to meet in person, but she was terrific on the phone. Leave a message, and she'll be back at you ASAP. I took in my classic car to unload it, and Keith was upfront and very honest in my dealing with him. Give them a shot, you should come away pleased you did.

I was in need of purchasing my first car to get everything ready for my college commute in the…read morefall. I heard of Heidi during one of my google searches for a used car months back and I knew how time consuming and stressful it could be having to go through a dealership or private seller. After a few days of really not finding anything that matched what I was looking for both car and financial wise, I decided to contact Heidi through email. I am not joking when I say that the whole process of me contacting her and having my car parked in front of my house took 48 hours. I contacted her on Monday afternoon, and by Wednesday afternoon everything was done. From price negotiation, financing, paperwork, and taking the car home. I'd like to highlight Heidi's connections within the industry when it comes to price negotiation and financing. I got approved for less than desirable terms or outright declined unless I did a huge down payment with other places before coming to her. The financing terms through Heidi were amazing. I opted to just go to the dealership myself and since I was there already I figured I might as well bring it home at the same time. The whole process was sorted and approved before I arrived at the dealership, and signing the paperwork took no time at all. Heidi does offer to handle all the paperwork to sign and bring the car to you as part of her services if you opt to do so. Overall, her fee was 110% worth it for the great financing I received and the ease of the entire process.