We ordered a couch from Wayfair. That's a whole other review lol. RAS was supposed to deliver…read moreit this past Thursday April 23. They never showed up. Whole day wasted waiting on them to show up. The secretary called at the last second at the end of her day trying to reschedule. And she didn't even offer an explanation as to why the delivery wasn't made. We had a cell number for the truck. They kept sending it to voicemail. So frustrating!! Boyfriend took another day off Friday. He's scheduled for a heart procedure this week. And as the delivery was being made they wouldn't bring anything of those heavy boxes into the house. He was having to pull 10 boxes into the house with no help. I understand if the homeowner isn't home then yes leave it outside on the porch but if the homeowner says please help me get these boxes in then they should despite anything else. And I'm thinking about sending the hospital bills to RAS because I ended up taking bf to the hospital thinking he was having a heart attack. Just so pissed!!

**Repeated Service Failures and Negligent Communication**…read more I am sharing this review due to an unacceptable delivery experience with R.A.S. (Roanoke, VA) regarding a large item delivery ordered through Wayfair. Primary Issues: Failure to Perform: Repeated "no-shows" occurred after we accommodated delivery windows outside of business hours (R.A.S should not be attempting delivery to businesses outside of 8am-5pm - they had offered as early as 7am and as late as an 8pm window!). On multiple occasions, our staff remained on-site for 3+ hours outside of normal operating hours, yet R.A.S. never arrived. Dishonest Reporting: Drivers logged "attempted delivery" while our office was staffed, watching and waiting for delivery. In one instance, a driver called asking if there was anyone available for a 1st floor delivery, despite us being a business suite with confirmed 2nd-floor delivery, then proceeded to say he'd be there in 5 minutes, never showed up, and falsely marked the item as delivered. Poor Communication: Their dispatch has no contact with delivery drivers, I have at minimum, 20 phone calls logged back and forth. They are supposed to call the night before with a delivery window, or at least the next morning, and I only recall that happening maybe twice - all other times I had to call them to obtain, and often their voicemail was full (they close at 4pm also!). Their half-hour prior to arrival "notification" system consisted of calling and immediately hanging up, likely to falsely document a contact attempt. Even on delivery day - they were supposed to arrive in the afternoon but called at 9:15am and hung up. Thankfully we recognized this pattern, immediately called the number back and got them to deliver. R.A.S. demonstrated a complete lack of professional accountability and logistical competence. I strongly advise against using their services.

I am so grateful to find this gem! Great place to get copies. Knowledgeable people, great prices,…read moreand fast service.

Great store that offers pretty much anything you need for shipping and/or printing! They ship FedEx…read moreand USPS. Really nice and clean! Very convenient!

I would give them zero stars if possible. They do all Walmart.coms deliveries and every time I…read moreorder a 2 day ship item it takes over a week. I have to chase them down and only after I contact them they change the shipping date. I have all the conversations of FedEx and Walmart and can't get ahold of any one from a manager or Supervisor to even call or email me at all! they have nothing but excuses and no balls!!!

The FedEx driver, Taylor, that apparently drives the route I live on continuously refuses to…read moredeliver my packages. He intentionally takes blurred photos of his fingers so you can't see the driveway or my house, and enters. "business was closed" as the reason for not delivering it. I have called customer service, but it seems that FedEx doesn't really care. I will choose UPS over FedEx EVERY time. I have had MANY delivery issues with Fedex over the years, but NEVER with UPS, and I have started requesting that Amazon use UPS for all that I order because of it. I'm so sick of lazy people that don't want to do their jobs!

I do all my shipping and Amazon returns at this location. All the cashiers are helpful, kind and…read morecourteous when packing my shipments. I have been a customer for +3 years, I always know it's going to be a pleasant quick experience!

I have a P.O. Box at this store and really appreciate all of the staff that works here. They go…read moreabove and beyond for me all the time and I highly recommend them if you need a mailbox. They're also very quick and efficient

Crazy good customer service! Highly recommend. They offer full service, packing, shipping pretty…read moremuch any method you want.

The girl there was very helpful. Even though their notary left she still printed our doc and told…read moreus where we could go to get it notarized.

The worst company that I have ever dealt with. Waiting on a delivery…read morefor 3 days now. They assure me every day that it is on the truck and out for delivery. I called this morning because we didn't receive it AGAIN yesterday and they can't even tell me if it's on a truck or in a warehouse. We're not talking about a single small package. Its cabinets, 29 large boxes.

There's too much to explain. This place is an absolute joke. No calls, missing pieces, multiple…read morefailures on EVERY level. Management clearly has no idea how to run their company or flat out does not care. Nothing but lies and attitude from them. STAY AWAY from this place if you have any say in the matter. Don't take my word for it, read the other reviews. It would be nice if the owner read them and realized his employees need replacing. Ownership and accountability go a long way. Unfortunately, this company has none.

The owners here are so nice and professional. I have received great service from them. The price…read morefor a mailbox is very reasonable and they offer reduced rates for an extended contract.

I used this place to mail through USPS since I missed the open hours at the post office. I was…read moremailing a small package media mail (which according to the USPS site should have been approx $5). It cost almost double at Ship It. Nowhere on the website or the store does it say they charge a fee for mailing items, so I am not sure what they charged me for. I even asked if that was the media mail price and she said it was, but didn't say anything about an extra charge added on. There is NO WAY my small package with 1 item weighing less than a pound cost almost $9.

errible customer service. I came in needing help with a…read morelarge, heavy box for my elderly grandfather and was flat-out refused by Zach. No effort, no care, no basic courtesy. On top of that, UPS drivers can't even stick to scheduled pickups, this place is beyond unreliable. I won't be coming back, and I won't be recommending UPS to anyone.

Nathan and his team are always so helpful. I have never been in the store and them not be busy…read more They are knowledgeable and always willing to go the extra mile.

I wanted to share that the Knoxville location has NEW OWNERS and they are very nice people. They…read moreare bringing in more staff and new products. Please give them a chance to help you with your shipping needs and more. I am proud to say that I am part of their team and looking forward to helping you in any way I can. Hope to see you soon!!

Had an appointment at 110 waiting. Its 2 o'clock for fingerprints. I found a place actually slower…read morethen the drivers license place. They looked confused just to make a key when someone asked. Totally inconsiderate to people with an appointment.