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    Ryder Truck Rental

    3.9 (7 reviews)
    Closed 7:00 am - 5:00 pm

    Services - Ryder Truck Rental

    Truck rental

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    3 years ago

    Great service very helpfull attentive and friendly I am very impressed really recommend them

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    Enterprise Truck Rental

    Enterprise Truck Rental

    3.9
    (15 reviews)

    This is the worst vehicle rental company I have ever done business with, bar none. I put in a…read morereservation online, got a reservation number, called them on the phone last Friday, with a reservation for Tuesday, October 28th. I guess their reservations and confirmations mean absolutely nothing. I called today checking to be sure that the vehicle will be ready for me tomorrow and -- oh so sorry -- it isn't. Except they didn't say they were sorry because they aren't. They couldn't care less. They don't have anything but a 24 foot refrigerated box truck. I am trying to move to a new residence and I don't need a refrigerated box truck for that nor one that big (so I can be charged more). This is not a business; this is a pathetic excuse for I don't know what. They have no concern that they mess people's plans up, all because they don't know how to properly operate a vehicle rental business. They may be busy but that is no excuse. Why even bother giving out reservation numbers online then if you're not going to honor it when the person actually needs it for a vehicle they actually want to rent? Don't do business here because they are not worthy of even being in business -- their word means nothing. What a farce. If Enterprise corporate had any brains and realized how horrible this office is being handled, they should fire everyone here and close the place down.

    Enterprise Truck Rental was great. Francisco, Antoine and Luis were kind, respectful and affable…read more They are funny (in an appropriate and professional way) and ensured that they provided efficient service, so my move was safe (the vehicle was in great shape). As a woman, I deserve to feel safe and respected by professionals. They delivered good customer service. In turn, I respect them and the company. I also used the rental company for car rentals fro many years and never had an issue with their services. Of course, this review is based upon my own individual experiences. So I cannot guarantee the same service to any other consumer. But my experiences are still my truth. Thank you, Adriane

    U-Haul of Riverside

    U-Haul of Riverside

    2.1
    (99 reviews)

    It is what it is...lol…read more This location is super popular, so BOOK AHEAD AND CHOOSE MOBILE PICK-UP. Thank me later. The employees are helpful, despite the long lines and understandably frustrated patrons. I again, implore you to book ahead, especially if you're moving on a weekend, and double that if it's the end of the month. I returned a truck here a few months ago, and returned the next day to rent another truck. Upon returning the next day, I asked for a receipt for the previous days rental. Oddly, the associate never "checked in" the rental, so the system showed that I still had the truck. But here's the kicker, the truck I "returned" was the only truck available in the size I needed, so they simply gave me the keys back and I was on my way. In other words, it actually worked on my favor. Be nice to these folks. We know you're tired, hungry, possibly dirty (after a long move), and facing that uncertainty of a new home, but just do your best to be kind. Thank you for reading!

    I always choose this U-Haul location whenever I need a truck or trailer, and they've never let me…read moredown. The service is consistently great, and their hours make it easy to work around my schedule. The location right off Spruce Street is super convenient and easy to get in and out of, which is a big plus when you're picking up larger equipment. They always have a solid selection of trucks and trailers, and the staff truly knows their products. They're quick to recommend anything extra you might need, which makes the whole process smoother. I usually check in through the U-Haul app, and it's been flawless every time--my reservation is always ready, and I'm in and out in about 30 minutes. I really appreciate how reliable this spot is, and I'll keep coming back whenever I need their services.

    Budget Truck Rental

    Budget Truck Rental

    1.7
    (27 reviews)

    We rented a truck here two weeks in advance. We rented a 12 foot truck. We chose budget because it…read morewas less expensive than the other companies. However, upon renting the truck we were told we had to buy $450 worth of car insurance or we could not have a truck. We were never told about this. We have excellent car insurance and every time we have rented a car or a truck in the past, they have used our own car insurance. This $450 with a car insurance made them level with Penske who has newer trucks. We drove all the way to Riverside from Texas and had people waiting for us in big bear to fill this truck and we had no time to shop. This was a total bait & switch. I highly recommend if you are reading this review that you call Penske because our truck was horrible. Only one tail light worked correctly the other one i could barely see. The truck road rough and had horrible gas mileage and was dirty. The day prior to our rental date, when we were driving to California from Texas and could not make any changes, they said they did not have a 12 foot truck but would give us a 16 foot truck for the same price, to which we agreed because we had no other choice. The next morning-we arrived in Riverside California to rent a truck. They promptly told us they had no 16 foot truck, but they would give us a small moving van. The van would not be big enough so we declined. We waited about 45 minutes to see if a 16 foot truck would be turned in which it was not. It seems that they only have one. They gave us a 24 foot truck instead. We filled about 12 feet of this truck with furniture, which made the drive from California to Texas quite uncomfortable, especially with the wind storms we drove through. Not only will I never rent from this budget again, I will never rent from budget again. This experience was horrible.

    Excellent customer service from Shane! Very honest and helpful. This is our second time renting…read morefrom him and he's extremely consistent, honest and goes above and beyond in service. To be candid not sure why there's bad reviews. I'm a happy client :)

    Ryder Truck Rental - truck_rental - Updated June 2026

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