The VA healthcare system has been nothing but supportive, helpful and has thoroughly taken care of…read moreme. No complaints. After a series of tests ruling out other possibilities, it was determined by Dr. Lock that I needed a heart stent. He explained it all in terms I could understand. The surgery for the first stent was successful but soon it was determined I needed two more so back in the OR I went. Success. Dr. Lock explains, listens and assures his patients. The entire office staff is top notch. Each one is a pleasant person who does their particular duty in excellent fashion. I highly and completely recommend Dr. Lock. He's the best.

This was the strangest experience. I had no idea why the podiatrist's wife was invading the privacy…read moreof the space and micromanaging my examination. She is not a licensed doctor, and I felt violated and as if I couldn't discuss my personal medical concerns with the doctor. In the end, despite my foot having a serious problem, they didn't help me but only referred me elsewhere, which didn't work out. It was irresponsible and unprofessional.

Doctor Breen and his partner Mrs. Breen operate North Coast Podiatry, providing our community with…read moreexemplary service. I was tentative about going to a podiatrist for the first time, but Mrs. Breen, who runs the office, made me immediately feel at ease, guiding me through filling out the required medical history paperwork. She then escorted me to a room in the back where both she and Dr. Breen spent time looking at my legs and discussing their condition with me. The prescription ointment they suggested has really helped the healing process, and the information about using compression socks of an appropriate type was also very helpful. I have a follow-up exam with them next month and am so happy I selected them as my caregivers. They do sensitive examinations, take the time to listen and discuss....nothing is pressured or rushed. I can't recommend them enough.

My elderly, housebound husband was a client of Mad River Home Health Services for several months…read more He has Parkinson's and had broken his hip 3 months before. He'd arrived home from a rehab in the Bay Area days before with a severe, infected and potentially limb-threatening pressure sore. The first nurse they sent to our home was disturbed. She raved and screamed at us before storming out of the house without treating my husband. It was a shocking and horrifying experience. As if that weren't bad enough, she then told her supervisor that we were hoarders and you can't even turn around in our house, and that is why she'd left. It wasn't true. Mad River Home Health Services even repeated this to the social worker at the rehab my husband had been at. It was humiliating and deeply inappropriate. After I complained to the hospital, Mad River Home Health then decided to send a new nurse out and to try again. This nurse was lovely, as were most of the other nurses, an OT and one particular PT who came to our home. They were all kind and professional. My one star is not for them. It is for the administration of Mad River Home Health. After the initial horrifying start with the unhinged nurse, things went fairly well for several weeks. Until one day when one of the nurses made an odd comment about the budget. My husband, she said, was one of their neediest cases. He was using up too much of their budget. Things would be changing. And then the nightmare began again. One of the nurses was sent to our house with a list of demands that we were to follow. I was to sign it. If I didn't sign it, the patient care manager threatened me that she would withdraw my husband's care. The list was bizarre. It included things that were not in my husband's best interest. I refused to sign it. My husband had been scheduled to have a bath aide come. It was going to be his one and only bath help visit, even though it was a service he'd actually needed and that he'd been entitled to. He had been looking forward to it. The patient care manager called me up and told me that since I hadn't signed the list of demands, then my husband would not be allowed a bed bath -- she cancelled his bed bath! She also told me that she had talked to my doctor and he had agreed to this. She again threatened to revoke my husband's care. Mind you, my husband had a severe pressure sore and disabling mobility problems. Without home health, his foot may have wound up being amputated or worse. So these threats to revoke his care were frightening, on a deep and visceral level. Then I got a call from our doctor a couple of days later. "What the heck is going on?," he asked. He'd been sent a weird list of demands that home health wanted him to sign. He'd never seen anything like it. The patient care manager had lied. She'd never spoken to our doctor. Once she realized she couldn't enlist him in helping to bully us, the threats quietly went away and the visits continued, but less frequently. She let my husband have his one bath visit. One bed bath. In over 5 months. We lived in fear of home health, afraid if we inadvertently did something that displeased one of the nurses that the patient care manager's threats and bullying would start again. The other issue was the physical therapist. The person who'd actually come to our house most of the time and did most of the hands-on work was wonderful. He was very helpful to my husband. The problem was his supervisor. After my husband's initial two months with PT, he was still improving. He very obviously still needed the PT. He had progressed to the point he was able to use a walker again, barely. He was just beginning to learn how to safely go down the stairs in the entryway of our house. He was just getting to the point of learning how to get in and out of the car again. My husband told me he had a really good feeling about his recovery -- he was getting better, and he thought he was going to pull through this. My husband was still clearly benefitting from the PT. A health professional I know told me that it would be detrimental if his PT stopped then. His PT could have continued if the PT supervisor would have authorized it. She refused, despite the obvious necessity. After it ended, my husband rapidly lost the ability to use a walker. The last day he left the house with me was the day the PT supervisor cancelled his care. He lost his still-growing ability to get to or enter the car after that. At that point he also basically lost the will to live. He rapidly reversed course. After home health ended (the nursing visits continued beyond the PT), he was enrolled in hospice. They sent a disturbed and inappropriate nurse to our house. Then the patient care manager bullied us and made the whole situation far more stressful than it should have been. Then the PT supervisor hastened my husband's terminal decline through her unwillingness to sign off on a piece of paper.

My husband received care from Mad River Home Health for a year. I have to admit I have very high…read morestandards for medical care, so it's high praise to say we couldn't have been more pleased. The wound care nurses were extremely knowledgeable and very empathic. The physical therapist provided excellent ideas, feedback, and encouragement. I would recommend this group to anyone.

During my appointment with Dr. Kraffert, he offered me dietary advice, a psychological evaluation…read moreand grooming tips, not things I was expecting from the dermatologist, but I especially missed the dermatological evaluation. He did refer me to what I am sure is a competent medical professional, but after the experience, I chose to seek other advice.

my visit with Dr. Kraffert was one of the weirdest medical experiences of my life. He spent most of…read morethe appointment badmouthing the other person who I'd seen before in his office. He barely had the time to glance at the bumps on my skin I was concerned about and actually said that the cutaneous lymphoma I had some years earlier didn't exist. That would be news to the oncologist at Kaiser who had treated it . I was still worried about the bumps on my neck, so, after quite a long wait I got an appointment at a competent dermatologist in Arcata and learned that what Dr. Kraffert couldn't be bothered with is in fact a basal cell carcinoma. Thanks Doc. here's your bad review

I always get nervous every time I go to a dentist. Angela, who was in front, was very kind and…read moreattentive so I felt very safe being in here as a patient. I have had great service ever since the first appointment. I appreciate the detail the Doctor goes to in creating the best fit for my crown fittings and fillings. Thank you Dr. Singleton and Angela, I definitely will be back for my annual check ups.

They canceled my appointment because I didn't answer the telephone I'm extremely hearing-impaired…read moreand they knew that. I finally got into Be seen and Singleton denied having an accent because I had difficulty understanding him with my hearing impairment. He ultimately did not do what he said it was going to do which was clean my teeth and instead pass the buck to refer me to someone else. Rude jerk.

She is the best--a caring physician with a wealth of experience, excellent schooling, and superior…read moretraining.

Dr Stokes has helped me so much with my esophagus issues! She has so much experience and ran…read moreseveral tests to get to the bottom of my issues. I initially saw her over 20 years ago and she diagnosed and put me on the correct medication. Over the years I started getting more complications and pain and nothing was helping. The tests she ran were so thorough and I am on new meds and have a referral to Stanford. Dr Stokes is impressive with her knowledge.

I found Dr Kinsley to the most compassionate doctor I have met in a long time. He was concerned…read moreabout my health and most of all empathetic to my recent loss of my mother. If you need a good,caring dermatologist Dr Kinsley would be my recommendation.

I have been his patient for over 3 years and I couldn't speak more highly of him. He is not only…read moreknowledgeable, but easy to talk to and answers any questions I may have.

While the acupuncture and light therapy has been beneficial, what I truly appreciate is the time…read moreDr. Lima took with me to understand the other things I can do on my own to address the arthritis. From food to avoid to foods to increase, the stretches, and all the other things, I am finding relief that the prescription meds didn't provide. Life changing!

Literally the best Acupunture and Herbal Center in this county HANDS DOWN! Incredible Space, and…read morethe service and care Raegan provides is absolutely amazing! I will definitely be recommending anyone curious about alternative medicine to Limas Acu.