I called O'Reilly Auto Parts in Burbank today after my car battery died on a Sunday morning, right…read moreafter my pickleball class. Jonathan took the time to explain a couple of battery options and thoroughly answered all of my questions. When I arrived at the store, the young woman at the register was friendly, welcoming, and attentive. Jonathan then installed my new battery quickly and professionally, allowing me to get back to my busy Sunday without delay. I'm a repeat customer at O'Reilly because they consistently have the hard-to-find battery my vehicle requires, and their team always provides reliable, trustworthy, and exceptional customer service. I highly recommend this location.

Fernando was so helpful and Knowledgeable with the tool I needed. I had no idea of how to use the…read moretool nor the name but Fernando said, " tell me a little more", so I did and he new exactly what I needed. Great customer service. I needed help on how to use the tool I purchased, David went out of his way to help me. Mind you it was raining hard, he got drenched but that didn't stop him from helping me. David, you definitely deserve more than 5 stars. David because of you I was able to get home, you delivered excellent customer service. Thank you

My car was overheating intermittently and I came in to scan my car codes. I didn't realize Tyrus…read morewas a Yelp superstar at the time, but it makes a lot of sense and I'd like to leave one more employee review to appreciate him! Respectful, helpful, present - came out to the car with me and felt invested in finding a solution. Best way to end the day after talking to probably a dozen places beforehand that left me feeling dismissed, upsold, or unhelped (including a guy at a different store that was nice but couldn't figure out how to work the code reader). Autozone, you got a good one. Would drive the extra few miles to go back here!

Stopped by this location on a Saturday afternoon to buy transmission fluid for my vehicle. One…read morestaff member at the register guided me to where the fluids were. I also purchased the filter. Store was not the usual crowding nor was it busy. Parking lot on the smaller side next to 7/11. Nice auto zone otherwise.

I arrived at 10:00 till 2:00 for a 2:00 appointment to have my oil changed and tires rotated. It…read moretook them till 3:30 to release my vehicle. And then of course, there was the usual upsell at the end. Not a good place to go if you are trying to get in and out efficiently.

I brought my car in two days ago because one of the tires keeps losing pressure. They told me they…read moredidn't have time to look at it that day, so I scheduled an appointment for today at 5:30 PM. I showed up today at my scheduled appointment time, only to be told that they were too busy and that having an appointment doesn't mean they will actually take your car in at that time. Then what is the point of offering appointments? I specifically came back at the time Pep Boys scheduled for me because they couldn't help me two days earlier. If you don't have the capacity to service a vehicle at the scheduled time, don't give the customer an appointment. A complete waste of my time and a very frustrating way to treat customers. I definitely would not recommend this location.

This location is amazing called in advance to make sure they had 2 parts in stock and they did and…read morethey placed it on hold for me the guy that helped me was very friendly and helpful will definitely come back in the future here

NAPA corporate contacted me right after I complained but I haven't anything since about the…read moreincident or how it was resolved I'd bet $1k this "manager" blamed it all on me She was a piece of work

Sammie went above and beyond to help me! He came out to my car, checked the issues I was having,…read moreand showed genuine concern throughout the entire process. He was incredibly helpful, kind, and willing to go the extra mile when he didn't have to. Outstanding customer service like his is hard to find these days, thank you Sammie!

Easily one of the better AutoZone locations! Plenty of parking, enough store space to hold a…read morevariety of equipment and a few employees that know their vehicles. I'm comparing this to a variety of other locations I've checked out. Most of the time, the locations are inconvenient with terrible parking options and very limited resources. This one almost always has what you're looking for. There are nicer ones out there, but this is above average. Employees are polite and this location also takes used motor oil. That's probably one of my favorite aspects of this place. Grateful that they're able to take my oil after every 5k. If you get your hands dirty, keep an eye out for their deals. Sometimes, they'll offer some discount for a combination of new oil and filters.

Great service I came here to color match my friends Lexus is250 for a paint job. Will come here for…read moremore future projects

I learned to paint like a pro coming here over the years. The paint specification and color…read morematching is excellent, they have a great selection of tools as well. Reuben is gruff and impatient at times but he'll never let you down with quality product. My first encounter: I need a white. Reuben says which white. I say just white. He's already getting annoyed at my inexperience as I guess there are a million whites to pick from. He says which car model? I say, no car model but I like the white like on a refrigerator! He throws up his hands and disappears into the back where I hear banging noises. Comes back, I pay for the white, sprays beautifully to a refrigerator white. Years later I happened to look at the can and it has a Whirlpool spec. number. He's a perfectionist, that's what counts.

Ordered whiper blades, through Ebay. Paid with paypal. Thinking i would be covered. Never got my…read moreorder, autohaus never returned mail. Paypal and Ebay were a joke. Was my experence. No more Ebay, no more paypay. So we to credit card to handle. Be sticking with Jeff B from now on.

Responsive to ensure the proper parts and accessories are delivered in time and in good conditionread more

Friendly staff! Selection was good, and their website was up-to-date on the vehicles they had in…read morestock. Prices were very reasonable as well. Great experience overall!

Drove 2 hours for a windshield when I got there waited another hour for them to tell me they can't…read morefind it after confirming 2 times on phone it was ready to go Sat a bit more melted in the sun they took my number down to let me know if they ever found it and never got a call back. Please consider not posting an item online if ur staff can't find it!

Stopped by the Detail Garage from Chemical Guys a few weeks ago and had a great experience. Caleb…read morehelped me out and was super cool and informative. I just got a new car and wasn't sure which products to get, but he took the time to explain things and helped me pick the right stuff. Really appreciated the friendly service. I left happy and would definitely recommend them if you need detailing products or advice.

Update 1/3/26 I usually get quite a bit of automotive…read moresupplies at Chemical Guys. They have excellent products. I needed something that I could not find anywhere. I needed to shine rubber shoes with a high shine. I looked everywhere an could not find anything to give me a high gloss for my boots. In desperation I went to the store and Caleb helped me out. When I told him my issue, he gave me options. Caleb recommended the Hyper coat dressing. Look at the photos. Yes, high shine which is was they are looking for my upcoming job. Thank you Chemical Guys for coming through for me again!

Hugo was such a great help today !!! Thank you for being so helpful and kind. We really appreciate…read moreyour help today. Great customer service and care.

I needed some brake fluid for my car and stopped at this store. Never been there before. I don't…read moreknow much about cars except driving them. I was very lucky to have been helped by Juan. Very friendly, and helpful and he knew what he was talking about. A good man. The store was very clean, well-organized, and stocked. Since it is near where I live I think I'll go there in the future to buy items related to our cars. A couple of days I needed to buy some engine oil ( I thought). When I walked into the store a nice employee, his name is Al greeted me and asked me if he could help me. I told him what I needed and after a few questions and some of my obvious confused answer offered me to check my oil for me. He told Mei don't even need oil. I was so impressed that he was so honest to me. Something like this makes a huge impact on me as a customer. Then I pointed out that I was supposed to also fill up the coolant. And pointed to the wrong cap. I am so glad he was there. That would have been a disaster if he wouldn't have shown me where the coolant goes in. Then we went back into the store and I bought the coolant and a funnel. I also signed up and got a 20% coupon. That saved me 20% off. I have to repeat myself. This store has such a wonder team. Professional, friendly, knowledgeable and caring. Thank you guys.