Lost heat Sunday after Thanksgiving and called 4 different HVAC services to diagnose problem…read more Assured was only one that responded. Jason with Assured stopped out and discovered our computer board on our 22 year old furnace was not working. He tried to get furnace running again and even went back to his shop to find a donor board. After discussing the age and shape of furnace it made sense to replace. Assured showed up Monday morning at 7:00am removed old furnace and installed new high efficiency furnace. Crew did a fantastic job, super clean and respectful of our home. Wonderful job Assure!

New air conditioner. Great service. Friendly and got the job done quickly and without issues.read more

had a new system installed 2 years ago. worked great but was so loud! (as the new things are)…read more Jason came back several times with sound muffling equipment for outside unit and inside plumbing. so happy with all, two years later. will use again!

Overpriced and shady service with the main goal to sell new equipment instead of fixing the actual…read moreproblem. Called the business because of home A/C not cooling properly. The service technician that arrived started to offer a quote for new cooling AND heating system before even trying to identify the actual problem with my current system. I told him I may consider a quote but would prefer the problem fixed. He advised me that the system needs refrigerant at $189 per pound (10x the regular price available online) and it may take 2-3 pounds even no leak was detected anywhere and also recommended cleaning of ONLY the outside A/C coil. After the service allegedly performed and bill of over $600 there was no improvement in the A/C performance. The problems I have with their service: - The technician did not let me witness adding any refrigerant even he had a scale to measure the amount of refrigerant going in the system. Also left the tank unattended and connected to the system for quite some time telling me that's how it's charging which is not true! That leads me to suspect no refrigerant was added at all since there was zero improvement in the work of the A/C - The evaporator coil (inside the house) was not cleaned or inspected even I informed the technician the A/C was not serviced for some time. After educating myself watching few videos on the topic I discovered the evaporating coil was really dirty and cleaned it myself. That eventually solved the problem and my A/C is working properly now. I called the owner and notified him of the issue. Instead of him taking responsibility, he turned out extremely rude and even tried to intimidate me if I post a review for his company. I already filed a complaint with the BBB and planning to take the issue to small claims court if not adequately resolved.

I used them with good results in the past (5 stars) but they appear to have been bought out by…read moreanother company that is trying to live off their reputation. I had a request from them to do an annual checkup. Since I knew them I scheduled this service. Turns out it was actually another company that was using their name. Another big company that is all about upselling and NOT local. I will avoid in the future.

Fast HONEST service!…read more Our furnace started making noises as we came out of the -30F Polar Vortex. Since we had a good experience with a humidifier repair a while back, we decided to give Hampshire Heating and Cooling another call. They came out on Monday afternoon, and everything seemed to check out OK. Bob, the tech, said that sometimes these things could be intermittent, but that they would come back if the problem happened again. Today the furnace was making the noise again. I made a quick video and sent it to them. When my wife came home at about 3PM, the furnace was making a loud buzzing sound, but was not putting out any heat. I called Hampshire Heating again, and they had Bob call me back to say he'd be out around 5:30. Bob found the problem quickly; we needed a new blower motor. Fortunately he came prepared with the proper part. He finished the repair, and was able to get us up and running quickly. Since he'd been out the day before, there was no additional trip charge. The cost of the blower motor was actually a bit less than we expected. We are very pleased that they could come out quickly, and get the unit fixed so we did not have to go a night without heat. We will definitely use them for our future HVAC needs.

Greedy. The technician did a good job tuning up and cleaning my furnace and didn't try to upsell me…read moreon any parts replacement and had it running better. He was professional and arrived on time. However, when I got a quote to install a Nest thermostat it was $200 for maybe 20 minutes of work. I got a quote (attached) for Aprilaire 500 bypass Humidifier installed to replace an existing one that's failing and I was told the unit is worth $600 and it would be $1170.00 to install (which included a 5% discount if I bought a service agreement with them). I said it seemed a little high so I got more quotes. So far two reputable places quoted $550 and $425 installed and the unit is $230 at most online. Update: so my Aprilaire 500 humidifier was installed by Green Air Care and everything was great with them (see review). They even fixed a couple quirks with my system. Per Brian's Heating & A/C's request I did call Brian's to see why their quotes were so high but they were unavailable so I asked for an email response. If their response email makes sense this may be updated but $600-900 an hour for labor seems really high to me. As with all large projects I'd recommend getting multiple quotes if time allows but the quotes I received from this business were a little outrageous in my opinion.

We hired this company to install a heat pump for a very large room that didn't have heat due to…read moreleaky pipes. They came out twice to review the job to figure out the right way to install the internal parts so the two units would be in the ceiling. It was incredible how they did this. We had two other HVAC company's quote on this job, they didn't come close to the perfect set-up as what Brian's did. We had a small issue afterwords, but they came back and corrected it with absolutely no problem. I HIGHLY recommend this company for any HVAC work needed.

My husband and I are so thankful that John was recommended to us. Two of my coworkers (one teaches…read moreHVAC classes!) both gave such positive remarks about the work that John has done for them. Since my husband and I recently bought our first house, I wanted to make sure that our furnace was prepared for our first winter in there. John was extremely pleasant over the phone, and he arrived within 15 minutes of the 1-hour window that he gave us. When you plan your day around someone being over at a certain time, it is wonderful that they actually show up when they say they will! John took the time to explain everything he was doing. His motto is "an informed customer is a happy customer" and I could not agree more. He replaced our furnace humidifier filter - which I didn't even know we had one! He checked what our humidity levels were at (found out they were too high). He gave great recommendations for products, as well as super helpful maintenance advice on everything furnace-related. He uses excellent quality products and charges a very fair price. We will absolutely be calling him in the spring for our AC tune-up. I wish he offered more services so that we could get his expertise all around our home! We're so thankful and relieved that we found someone who is local, experienced, honest and trustworthy! We could not ask for a better person or company!

After a previous HVAC company told us we needed 2 new humidifiers (at $600 a piece), we decided to…read moreget a second opinion. Fortunately for us Comfort Measure is not only very experienced, but also honest. Their technician saw right away why our humidifiers were not functioning - a connection wire was broken and needed to replaced. Simple as that. We just moved to the area and after this experience I can tell you we'll be using these guys forever on into the future. This is how you run a small business .. give honesty, get loyalty. Its the long game that counts.

We just had Jason repair and replace our old ducts for our furnace in our home. He did such an…read moreoutstanding job our house feels warmer already. Such a great custom job. We will definitely use him again.

Our Air Conditioning went out at 10:30 last Tuesday night. NextGen was able to get out to us…read moreWednesday morning to assess it and try to repair it. Juan was fantastic, keeping me informed every step of the way. Unfortunately, after trying to find a fix, it became clear that the unit (from 1998) needed to be replaced. NextGen was back the next day to replace our unit quickly and efficiently. The whole team was great, very professional, and easy to work with. Highly recommend!

All Ways Heating and AC tech Jimmy is always professional, knowledgeable and fixes the issue for a…read morereasonable price. We have a difficult unit to service as we have a Heat pump unit which are not common in this area. Jimmy takes care of business and fixed the problem right away. I never feel I'm getting scammed or paying too much with this company. Price is always reasonable. I highly recommend them.

I can't say enough about this company, they have been taking care of my business heating and air…read moreneeds and now my air conditioning unit at home was on the fritz...All Ways came out and diagnosed the problem and fixed it on the spot. I'm ready for the HOT weather. Thank you All Ways Heating and Air.

As longtime homeowners newly enjoying the joys of central AC and what seemed like an outdated…read morefurnace making funny sounds, we conducted a bake-off of HVAC vendors and were immediately showered with "half-off" coupons and endless phone calls and texts from the big national advertisers. We stumbled upon Father & Son Heating, and were immediately given a straight-up estimate. (Coincidentally, the "Father" lives in my longtime hometown, and the "Son" is 20 minutes from the house we just bought -- but I have no skin in this game, receive no commission, and offer this review without any incentives.) I was given a Master Class in how forced-air furnaces work (we previously spent 25 years baby-sitting a boiler-fed radiator system); was not up-sold on any unnecessary service or repairs; learned how the presence of four furry dogs might require more frequent filter replacements (again -- no sales pitch; just a suggestion that we buy a case on Amazon); and a free look at our older AC unit. We've put Father & Son Heating on speed-dial, and -- while hoping we don't need their services at three a.m. in the middle of February -- they have earned our trust. #SUPER-HIGHLY-RECOMMENDED

Needed to have a water heater ductwork repair and rooftop vent repaired. They came promptly and did…read morea great job. They were reasonably priced. I would recommend them.