I've only been in here once, but I will give them my business before the big stores…read more I went in looking for a particular type of drill for my husband. I was out of my element for sure. A sales lady came over, searched for me, found the drill, and gave me the online sale price. I saved over $40, thanks to her! Not many places have good customer service anymore. I was impressed. When I told my husband about it, he said, "Oh yeah, that's why I go there."

IMPORTANT NOTE: Do not spend money on the extra "U damage it" warranty... The devil is in the…read moredetails: Parts & Service: Honoring the warranty on a new lawn mower I've used 4 times over a 2month period! I bought it in April. Northern Tool in Buford charges 60 dollar diagnostic fee for all power equipment...even if it's new. The diagnostic fee is non refundable and is not applied to the repair. I recommend Ace Hardware across the street. Why!?! Warranty repair has no diagnostic fee, and if there is a fee, it's applied to the cost of the repair.

Good place to get tools at affordable price & extra useful stuff too!…read more Great customer service! Great to get coupons for tools !

Friendly service and helpful associates! I have never had an…read moreissue with anything here. They email the receipt by asking for phone number it is very helpful if you need to return or exchange something. Great prices and they stand behind their products. Sign up for their emails and you get coupons too.

I love this store and the people. They have a great selection of tools, hardware, and always very…read morehelpful. Nothing like a big box hardware, they care. If you need one screw all you have to purchase is one screw, not six. You will love this store.

The owners are super nice and helpful. They can tell you what you need for your project and help…read moreyou find it in their store.

This review is strictly for the manager on duty when we were purchasing our items. Jeff! Your…read moreoutstanding, you handle your business, and most importantly you help your customers. Your hard work is noticed and I appreciate you helping our family out with purchasing. We had bought a toolbox on 5/28 and came home to unboxing it and there was a dent on the sides along the frame (yes things like this do happen) but Jeff immediately handled the situation even during closing! I appreciate the hard work. You have earned our business.

I like home depot. In many ways they inspired me to learn how to do things myself. Help others help…read morethemselves. What a brilliant concept. I hope this location does well. They are handling the covid situation as best they can and they have a great selection. May they be successful and always in the black. Their prices are competitive but I have noticed their selection while good is not as good as northern tools. Anyway I give them 4 yelp stars for now and wish them a very positive day. #homedepot #letsdothis #powerofdoing #gotime

Thee workers here are really knowledgeable and friendly! I love shopping here. Theey have been very…read morehelpful in fixing a few things around my house without me having to buy new equipment or power tools. They have a "repair bar" where you can bring your power tools or mower, etc... and they will diagnose it on the spot. Thomas was very helpful in getting my lawnmower issues resolved without me even bringing it in. I just had photos and described the issue. Tiffany helped me find a replacement part for my auger and now it works again. These folks know their stuff! Before going to Lowe's or Home Depot, try out your local Ace Hardware first! They don't have everything the big box stores may have but they have the home town feel and can always order it. The prices aren't outrageous either. Join the rewards program and get a $10 off purchase coupon on their app.

Needed some pool care essentials and swung by this Ace in Braselton--super glad I did! The store…read morewas spotless, and the team was welcoming and helpful. Found algae destroyer and other supplies with no hassle. Will be back!

I have done business with Howard Bro. For over 45yrs starting back when it was one tiny store on…read moreBuford highway ( now they're gardening equipment center) and they are still the best. God Bless.

Called Customer Service to inform them about a friend who needed to grab some screws a few minutes…read morebefore closing. The receiver was very rude and harshly snapped "No!" at the request. My Friend still made the drive and was refused service despite having 2 minutes before closing. If you're looking for quality customer service, this isn't the place.

I went to this store, in order to buy a piece of Mahogany that I need for a project…read more While I was there, the store was overwhelming staffed and patroned by older men who I found to be rude. The lumber section of the store is in a back corner, and isn't a very large area. While I was selecting my piece of wood, several men would just walk walk in front and around me, without saying excuse me nor being verbal at all. It was like I wasn't even there, to them. So as to not get touched or knocked over, I had to move away from the lumber twice, even though I wasn't finished making my selection, just so I wouldn't be "in the way." When I went to check out, I was standing in line, and the cashier, Don, called the gentleman who was behind me up to the register to check out. That gentleman let the cashier know that I was ahead of him and it was my turn to check out. I had actually been standing in line for a while before the customer behind me even got in line. Don then called me up- he offered no apology. As he checked me out, Don didn't ask if I had found everything ok. Didn't ask if I needed anything else. Generally unfriendly. I just generally noticed a certain theme in this store, and I don't like the vibe. Maybe some diversity, in gender and/or race, would help offset that vibe. I'm not sure, and don't really care because me nor my dollars will be returning.

They are good for power tool woodworkers. Some of the rocker branded tools are great, some (like…read moretheir chisels) are cheap for good reason.