Their name rings true as they exceeded my expectations! I contacted them late Tuesday night and job…read morewas finished by Thursday afternoon. They gave us the best quote for the job. They were very professional and did an amazing job. We were ready to get rid of our dining room chairs but they look like new again! Very happy we chosen Xceed!

Started out with good communication when I asked for a quote, but after I asked about a quote for…read moretwo additional areas, I never heard back.

Very professional and did a great job. I am so grateful he squeezed me in his schedule. I will use…read moreagain

My past experience with CitrusFresh was excellent but this time not so much. In fairness, I replied…read moreto the follow-up call that it was fine--it came when I was in a meeting and hadn't had a chance to check. When I did check, I found, to my amazement, that one of the two bedrooms in the order hadn't been touched! It had been painted recently and the pattern of dust from sanding in the corner of the carpet was still there, as were small grains of debris, indicating that it hadn't even been vacuumed. The bedroom that was treated still had dust clearly visible under small pieces of furniture that had obviously not been moved. Worst cleaning experience ever. :(

Online was easy to use; I even had to make a change to my order prior to, and ran into no problems…read morethere. Steve was fantastic! Provided excellent customer service throughout the entire service and ensured any questions I had were thoroughly answered. Will have this company back again.

Al is a real pro who knows what he is doing! I would 100% recommend his company for any carpet…read morecleaning needs.

Albert was absolutely fantastic! He showed up on time, did a great job and was so friendly. He…read morecleaned our sectional and it looks fabulous. Totally recommend him and his business.

Wanted to get some area rugs cleaned and found Mr. Steam to be the top result on Yelp. Sent a…read moremessage within the app and got a response within 15 minutes. I asked some more questions (also through Yelp) and was able to get all my questions answered promptly - and this was post business hours. Communication/Promptness = +1 Scheduling service online was a breeze. Even mentioned Yelp to get free deodorizing. Ease of Scheduling = +1 On day of service, I received 2 calls - one to let me know the technician was on the way, and the second when the technician was almost at my residence. Keeping me updated = +1 I explained what work I needed, and asked for some prices of additional items I was considering. Once I had decided on what I wanted cleaned, the technician got to work. He explained what he was doing, gave me some tips on keeping my rugs and carpets cleaned. Pricing = +1 (very reasonable, check online for average prices) I had my couch, dining chairs, three area rugs and bar chairs cleaned. Took the technician about a hour and a half and I didn't ever feel like he was rushing or doing a shoddy job. In the end I was happy with the outcome! Plus the free watermelon deodorizer.... Final Result = +1 (very happy) The process is simple - steam clean :) For larger areas they need a supply of water. Since I had rugs and chairs on two levels of my house, I was initially concerned, but they have an extra large hose in their truck, which can accommodate multiple level houses (2 in my case). I will definitely be using them when I need my rugs or carpet steam cleaned again. P.S. While I didn't use these services, they do spot cleaning treatments and help with pet odor removal too!

Stavon came to clean/condition our leather couch today, he was fantastic! He was right on time at…read morethe early end of the expected arrival window and so friendly. We purchased the couch used so it was dry + cracked, stained, etc. and now it looks AND feels soft as butter. It smells clean also. So glad we went with this company to clean our furniture, and would trust Stavon with any leather moving forward. We are high up in an apartment building which was an issue for some other companies, so this really worked out great.

My cat had a UTI and stress that caused him to mark my carpet repeatedly, so I booked Citrus Fresh…read morefor their advanced pet treatment. There was a mix-up the first time and they did the basic pet treatment. But they came back, did the advanced (deeper) enzyme treatment I had originally booked, and refunded me for the hassle, which I really appreciated. Both times the techs were pleasant and efficient. I also appreciated that, prior to treatment, they used a black light to thoroughly assess the problem. One thing to know is that the smell can actually get worse for a few days after deep enzyme cleaning (which really surprised me!). Keeping the windows closed at first, then airing out, running two air purifiers on turbo, and vacuuming thoroughly really helped. Vacuuming is so important because it lifts leftover VOC particles that cause "ghost smell" even after enzyme treatment. I also used an odor powder (Rocco & Roxie) over the carpet, left it for 24 hours, then vacuumed again. Blocking off the area with aluminum foil and barriers helped stop my cat from re-marking the same spots too. In the end, Citrus Fresh helped me save my carpet. I'd recommend them -- just know to stick with it, ask for the advanced treatment and be patient if you have a tough pet mess like mine!

While looking for a premove in carpet cleaning service, this company was very responsive…read more I ended up booking via texts so I appreciate the simplicity of it. Pretreatment and spot details included. Service was timely and thorough. Probably another vacuuming would have been helpful. I vacuumed the next day and plenty of dog hair was picked up. Overall, would recommend and use them again.

I highly recommend this company. They were very good about appointment communication and explaining…read morehow it worked and of course, most importantly the carpets came out very clean. The price was very reasonable also and Chris's attitude was very good and a nice company to deal with.

Greg and his crew came out and cleaned our carpet. They did a fantastic job. Will definitely use…read morehim again.

Deep carpet cleaning. Two bedroom. Today anytime. Let me know how much it will cost…read moreIf sunday is good for you let me know although i would prefer today. That all i need to know.

Excellent to work with from start to finish. I cannot believe how clean everything looked.read more