Got into an accident (not my fault). Other person's carrier had Geico, selected these guys from the Geico list. It was a good choice. Tiffany was communicative and I got my truck back in reasonable time. Kinda makes me want to change my insurance to Geico. They only do insurance work - Geico or Island Insurance only. Couple weeks after I notice a strange sound coming from the side that was repaired. I contacted Tiffany and we scheduled a time to look at it. When I got there the Owner took a look at it and figured out what it was. Great service again. Thank you. read more

We absolutely recommend this wonderful business ! They are so kind, great location and efficient! Thank you Danielle Josh my adjuster and the WHOLE TEAM !! read more

From start to finish, I had such a great experience! I swear the moment I pulled up the Geico lady was ready to help me. They provided me with a quote and took care of the coverage. They gave me a estimated time when the repair will be one, drop off and pick up. They also went over what they need to replace and if I needed a loaner rental vehicle. The advance collision lady helped me schedule ASAP repairs. I had dropped my car off and it took exactly 5 days + an extra 2 for Infiniti to recalibrate my car. They returned it to me as BRAND NEW. I absolutely love the professionalism and the communication. They called and texted me throughout the time and sending me updates on my vehicle. I would highly recommend this place for your car repair needs. Everyone I spoke with here are friendly and understanding of my situation. They are located in a good area. Lots of places to walk by and wait for your vehicle if needed. read more

Went to shop and the person told me I came on the wrong day, after I ask him to check because I confirm it with the shop days before my arrival, plus I had an email from the shop to confirm my dates, after checking, he told me I can leave my car. No apologies but I'm sure customer service was a priority for him. Had to wait outside the shop due to COVID but wish they offer you a chair or something to sit on especially if you have to wait for your rental car if you need one, which I had to do for 40 mins. I guess they don't do social distancing or clean or want to clean the waiting area/room. They repair the scratch I had on my car and I got it back the day they said I would. In my opinion, if you need a simple repair they might work for you. If you need a business with good customer service during these times I would look elsewhere. read more

My Honda Fit was hit twice in 3 months requiring replacement of the front bumper cover the first time and rear bumper cover the second time. Advance Collision's work not only beat the insurance estimate but the fit and alignment of the panels were excellent. Not sure if they do it as a normal thing but they also detailed my car after which made me fall in love with it once again. I was very grateful for having met and actually talk to the young man that did the repair. He was there to check in my car as well as turn the finished car back over to me. Talk about having pride in one's work! Here is the rest of the story... the front was done by the number #1 (quantity wise - appointments for estimates take 1 week and repairs 1 month out! ?) repair shop on the Insurance Company' list of approved shops as well as Honda Dealer recommended. Unfortunately, the fit of the replacement bumper wasn't very good due to either the aftermarket part per the shop explanation or lack of attention to detail In my opinion. The shop said I was the 1 out of 10 that are never satisfied and by the way... the car has been in an accident. The second shop on the Insurance Company's list refused to take the car because of my issue with the first shop. I dropped by Advanced without an appointment, they took my Insurance estimate and scheduled me the following week for the repair. read more

Saw my GOOOMA today, she still not 100% Delayed 2 weeks because UPS damaged the passenger rear door during shipping... TWICE! I can't thank Advanced Collission enough tho for providing me a car for the next week. A compact but I upgraded to a Cadillac XTS for only $18 more per day. What the hell, why not? Can't wait to see my GOOOMA again 2008 Cadillac Escalade read more

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Open up 7 months ago, this would be their second shop. They have another one in Waipahu. It's a Geico shop, so you know your repairs are guaranteed. Nice looking lobby! I went in because a big ole yellow pipe jumps out at me while backing up. Don't you just hate when that happens? Joe and the Geico rep were extremely helpful in squaring everything away for me. The car came back looking brand new. They even took care of some very minor body work that I had an additional to my original request. Advanced Collision were affordable and had a very professional team. read more

Advanced Collision Center - Body Shops Near Me - Honolulu, Hawaii

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Took 2 months to get appointment to fix my car. Then they actually did a piss poor job and I took it to another place even though they would have fixed it again. The reason I didn't take it back to them was because they then told me that to come back in for repair would have been another ridiculous amount of time. Bottom line: Take your cars elsewhere. They have enough business anyway and you can find better service somewhere else. read more

Leaving Yelp reviews isn't really my thing however after the experiences I've had with Joe and and crew at Advanced Collision Center, I felt the need to break the silence. I've had my car fixed here twice and both times were absolutely amazing experiences. Everyone there is always so helpful, the communication from the shop was on point and they were so accommodating. Thank you so much to the entire crew at Advanced Collision Center! read more

Decent collision repair. Takes a while for repairs but then again car repairs in Hawaii can take a while no matter what shop, especially if additional items come up during the repair process as getting parts can take a while. I have no complaints about the work done. Car came back looking good and just as it was prior to the incident. Again decent place. Nothing that outshines other repair shops. read more

My repair on my CHR was fast. Very impressed with the service I received with the staff there. They even washed my very dirty car...Now thats going the extra mile. Thank you Advanced Collision Center read more

Great customer service. They were very thorough with my claim. Had no problems. Very efficient.

- Located makai (ocean) side of Kawaiaha'o + Curtis St.(manini side street dat connects Kapi'olani + Kawaiaha'o). Conveniently located in Kaka'ako/downtown area - Body shop dat offers GEICO drive-in claims service (by appointment only) - Office inside has a waiting area replete w/AC, a large flat screen TV, a comfy couch and several chairs, and complimentary Menehune filtered h20. - Part of GEICO's "Guaranteed Repair Program" - if you're involved in an accident + select dis shop to fix your car, repairs are guaranteed fo' as long as you own da vehicle (sum exclusions apply, of course) -------------------- AN ASSHAT REAR-ENDED ME LAST WEEK And I was not at fault, even tho I'm female. And a driver. And Asian. I was (un)fortunate enuff fo' be part of a 5 vehicle accident involving 4 cars + 1 motorcycle about a week ago. A large SUV rear-ended me + da force was enuff fo' cause my stopped car to tap da vehicle in front of me (which was my husband's newly-purchased new-used car). Luckily, da accident was in Kapolei right befoa der X-mas parade & a fleet of a dozen HPD officers on motorbikes got to witness da whole ting. Police report was filed, registration + insurance cards were taken down, and we wen go along our merrily way. Fast forward --- once da accident was reported online (LOVE GEICO!!!), den an appointment was scheduled w/Advanced Collision + a GEICO employee who took photographs of the damage, produced an estimate of replacement parts/labor, and cut me a check. Easy jus' l'dat. I wish everting in life were so simple. REVIEW #239 read more

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Great, fast and friendly service. It's always stressful dealing with car fixing and spending money you didn't expect to spend. This place has a nice seating area when you are waiting for your pickup or your car to finish. AC and TV with comfortable couches. I had to fix my car three times in the past 5 years. They did all the repairs. I was very happy with each repair. I am happy to be a loyal customer. The owner is a nice guy and will work with you easily. Staff are always friendly and seem to be working hard every time I come in. They get a five star for the 5 years of great service! Good job guys! Thanks for everything read more

Advanced Collision Center - Before - Body Shops Near Me - Honolulu, Hawaii

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My new car got rear ended and had to take it in for repair. Called the shop and got an appointment scheduled, a rental car reserved and dropped off for me to use and after it was done I just dropped off the rental car at the repair shop and grabbed my car. Han was very communicative and provided me with updates. The repair looked great and my whole car looked cleaner cause it was! Washed and cleaned inside and even disinfected it due to COVID 19. Will definitely be back if I need another repair. read more

Went to this place for a GEICO estimate. The short time that I was there, the staff was friendly and accommodating. If my usual body shop could not take me quickly then I would have definitely taken my car here to get repaired. Loved their waiting room. Very welcoming and comfortable. read more

Conveniently located in town and with excellent customer service, this is the best place to have your auto body repairs done. I was in a minor fender bender and Joe and his team did a great job of being very efficient, professional, accommodating, easy to work with and very good at communicating. They made me feel comfortable, provided their services in a timely manner and did a great job repairing my car. It looked better coming out then it did going in! I would highly recommend Advanced Collision Center to my friends and family. They took something that was a bit of a stressful experience (the auto accident) and made me feel like I got a new car with ease and aloha. read more

I've been so happy with the work Joe and his team do!! I got sent here after a bad accident, and both Geico and ACC did a great job. They were timely, kept me in the loop, and did quick work considering the damage. They even found a way for me to save some money! Also, after a piece popped off, they let me come in the next day and fixed it the next day (even though it wasn't their work). Great work and a wonderful place!! read more

Superb service. I went here twice for a fender bender and the person had Geico as their insurance. The service is in and out! Love it! The staff are super friendly and knowledgeable, and the place is easy to find. The waiting area isn't ghetto too. Yay! read more

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Wow. Seriously. I am so amazed with how great the service from Advanced collision and even more stoked over the fantastic work that was done. Joe and the crew literally went totally above and beyond on my vehicle. They even fixed an area that they didn't even have to. Having my car broken into while I'm 8months pregnant was supper stressful so I cannot say thank you enough for how easy they made the process and how amazing the work was. Much mahalo to you and your team for helping Geico out with my claim! read more

My car was rear ended, fortunately the other driver had GEICO, and Advanced Collision was on the preferred list. Joe from Advanced Collision worked will GEICO to get all additional approvals for any work that wasn't on GEICO's initial estimate. They ordered the parts which took awhile to arrive, but he kept me informed and finished the work promptly. I would highly recommend Advanced Collision and GEICO. read more

This is my second review of this bodyshop, just like the first time- as the old Star Market commercials used to say; it's a five star experience. Long story short; my tailgate had some damage because of a hit and run, I was salty because I eyeballed it and knew it'd cost less than my deductible so I'd be coming out of pocket. There's very few shops I trust simply because I feel like majority are out to do a fast job and get people out the door to take on a new job, Joe and his crew isn't that place. I dropped my tailgate off on Tuesday (5/2/17) about lunchtime, Joe (the owner) removed and disassembled the backup camera himself and took me in on very short notice. He told me give him a few days, that was more than fair seeing as he's a very busy guy with a lot of business just by looking at how many vehicles he has in his workspace. Jump ahead to today (5/8/17) and I get a call around lunch time telling me to pick it up , it's ready. Per usual, I go there and Joe is ready, he brings it out with one of his crewmen and I'm blown away at how sharp it looks. The color match is perfect, the damage is gone, no trace of it whatsoever. I thanked him for another excellent job and I left with a smile despite it being Monday- because well, the truck is back to being perfect again without that ugly cosmetic defect ruining it! I can't stress how good he is both a person and a business owner, he's always honest and will NEVER mislead you. He will give you a fair estimate and never tack on stupid charges for stuff that shouldn't be messed with unless absolutely necessary. Once again- thanks again my brother, if all goes well I'll be seeing you soon hahaha! read more

These guys are amazing, I love them! They fixed my car perfectly! They are helpful and GEICO is there in office!!! Win-win. I recommend them highly! read more

Advanced Collision Center on Kawaihao St. deliver professional, courteous, and expert service. Hopefully I won't have to take my car to an autobody shop again but if I do it will be Advanced Collision Center. Joe and his team are first rate! read more

Have you ever gotten into a car accident and after the whole experience of dealing with the insurance, repairs, rental and co-pay and actually had a smile on your face? Yeah, sounds like some twilight-zone moment huh? Well, if you deal with Joe at Advanced, this outcome wouldn't sound so bizarre. He was friendly, efficient and made my car look like new again. What was really freakin awesome was the Soul Patrol truck used to be parked right outside of his building... which I think was my initial excuse for coming to see them (foodie at heart!!)... I don't think it is anymore but as a testament to Joe's awesome-ness, i'd still go visit! read more

Had to get my car repaired (again) and brought it back to Advanced Collision and got another positive experience..very professional and job well done. With good communication throughout the process! Hopefully I won't have to return but if i do, I would bring my car back. read more

I was shocked when I saw my finished car! It was like new and all the damage was fixed perfectly. And the people there were patient, friendly and efficient. I hope I don't need bodywork again, but if I do I will go to ACC for sure! read more

Tucked in the busy streets of Honolulu is this oasis. Needing to repair our front passenger side fender, advanced auto collision was referred to us. When we dropped the car off, it was hard to find a place to park at first because, as I mentioned earlier, this is a very busy area. One of the workers saw us trying to park near the shop entry and politely directed us to an area in front. I mentioned "politely" because most of the time you get a harsh directive in a very busy area. This was not the case. The worker (wish I got his name) walked us to the office, opened the door, and said we should hangout in there because it's cooler. He was right! When we walked in the office/waiting room, there was no doubt in my mind that this company is huge on customer service. Very clean and inviting. Made me feel like I was in a modern hotel living room. Joe (I think he's the owner) made us feel very comfortable during our wait for the rental car shuttle. Oh yeah the shuttle. We saw the shuttle leaving while looking for parking. It was suppose to be a 20 minute wait (which we didn't mind because we were so comfortable in the waiting room). Instead of having us wait the 20 minutes, the staff called the shuttle driver to come back and get us! How cool is that. Very impressed. Less than a week later our car was finished. Car was washed and tires were shiny. Car fixed quickly with no problems, cleaned, and top notch customer service. Highly recommended!! Also! I just checked the office/waiting room photos that are posted on here. Those are old pics, it must have been renovated recently. Wish I took a photo. read more

Just picked up my precious GTI after a rear-end collision. Ali and the team took great care of my ride and me from start to finish. The work was flawless, done ahead of schedule, and Ali stayed late so I could pick up after work. It's a first-class operation, from the tracking system to the neat shop floor, comfortable lounge and clean restrooms. They clearly care about their reputation and it shows in the work they do and how well they treat their customers. DONT HESITATE TO USE THIS BUSINESS. I hope I don't need them again, but if I do, I won't go anywhere else. read more

Joe and William Tsui give amazing service, full explanation of problems, diagnosis, costs, and most importantly very professional! They even replaced a break light for free! Not many places I trust my BMW with! Joe and staff are amazing! Tryst me when I say you are in good hands! Paint job looks like new! I've unfortunately had to use them twice, but for any repair Geico and Advanced is there! read more

First thing, hats off to Joe and the entire crew at ACC. Quite professional and friendly all around. Took my car in for a minor fender bender on Tuesday the 23rd and got a call on Thursday the 25th that it was done! Work done looks excellent, like nothing happened! Would recommend this auto shop for work to be done. 5/5. read more

This place is horrible. The front office girl is as rude as can be and the mechanics obviously are not good at what they do. I get a call in the office by the front office girl telling me I have to "come get your car right now" when I explained that I can't just leave work in such a hurry, she got super agitated and told me she had to leave. My boss was kind enough to let me leave to get my car. When I got there, she practically ran me over as I was walking into the front office. Then onto the car. I was rear ended and the shop kept my car for approximately three weeks. And viola the trunk won't open and the guy as me why the trunk doesn't open. Uhh are you kidding?? Did I not drop my vehicle off for rear damage to include the trunk? So he told me to come back the next day. I finally pick my car up Thursday and noticed the repaired area is already chipping. Additionally, the trunk make a really weird "farting" nose when it closes. Definitely not a pro.. my bf also got his car repaired and isn't happy either. Of course we didnt have a choice but to use this place since we were both hit by driver insured by Geico. Hope i do not have to deal with these people ever again! read more

I must say there has always been a bad stigma associated with used car dealerships and body shops in today's society because the majority of people think they are shady and are going to get ripped off! But I must say, not this establishment located in Honolulu. Advanced Collision center doesn't fall into this category. They are grade A professionals and know customer service. I had my car repaired here over a year ago and my headlights were unaligned. I called them up and Joe the manager said no problem, come on in and we will fix it for FREE!! I came in and within 15 minutes it was done. This place is awesome and I recommend if you need any body repairs to your car. This place does excellent work at fair prices and takes care of the customer. Thanks Joe and happy surfing ! Many Maholos read more

Mr. Han was very professional for the repair. Great customer service. Also provide additional car wash. I recommend this place for your car repair. read more

Very impressed by this amazing auto body repair shop. Convenient location, comfortable reception area. The repairs were done timely and my car looked better than ever. read more

Joe is the man!!! Him and his crew by far do the best work on the island! Easy Geico claims process also. Any repair big to small Advanced is the one, my lexus looks brand new!!! read more

Oh no...The pillar attacked me from the side!! More like, I took a narrow turn and scraped the bf's car pretty badly. As small as the dent-slash-scrape was, it started to rust. That's when the bf said I need to fix it. I yelped a couple auto shops near kakaako but this establishment is right by my work place so nowhere else could beat the proximity. After getting an assessment on my damages from a Geico rep, Advanced Auto Collision (AAC) took my car in for repairs. This place is on the list for Geico's go-to auto shops that you can get a copy of from the claims rep. AAC said it will take approximately 9 days to fix it...but I got a call that it was fixed in 4!! The staff is all friendly, and the best part is is that they went above and beyond by fixing all my existing small key scratches ON ALL 4 sides of my car without me having to pay a penny more or asking for it. They washed my car before pickup. I can't be more pleased with this shop. Very, very impressed. I recommend to everyone!! read more

I was hit from behind and had to repair the back of my car. I was so sad for my poor Lexus! But the team at Advanced Collision did an AMAZING job on my car and it's looks like new! They arranged for me to have a rental car and took care of everything with my insurance provider. I felt so relieved and they really took care of me. I would recommend them to everyone! I feel like I have a new car! read more

Advanced Collision Center - Looks brand new!!! I'm so thrilled with my car. Thank you Advanced Collision Center! - Body Shops Near Me - Honolulu, Hawaii

I recently got my Toyota Venza back from Joe & his team & hot damn! She's back & BETTER THAN EVER. You wouldn't even know that not too long ago it looked like she could've been totaled. Joe is such a nice guy & he updated me with what was going on along the way; I never once doubted that I was being very well taken care of. I've already gotten a bunch of compliments on how good my car looks. Thank you, Joe & Advanced Collision! You guys are amazing!!! read more

I love Joe and the team. I was in an accident and they replaced my back bumper in a day, and they've replaced my mirror quickly too. They had great communication between me and the responsible party. I've always felt safe with regards to COVID, and appreciate the work they do. Overall, would highly recommend going here. read more