Saba Jewelers

(31 reviews)

Fixed a very important clock for me. Helpful and reasonably…read morepriced Thank you. Nice staff

If I could give 5+ stars, I would! Jonathan traveled to my…read moredad's home and was able to fix his 4 clocks. He was prompt and courteous and an absolute gem! My dad's clocks stopped working over the past 2 years and he is now 81 so didn't have the capacity to fix or find help. I found Franklin Clock Shop and it was just what we needed. Now the "clock parade" as I affectionately called it when all the clocks start chiming rings again! THANK YOU!!!

Zaven Demirjian

(9 reviews)

This is a gentleman watchmaker was both professional and expert in his approach to the two gold…read morevintage pre WWII watches I gave to him to repair and service. I could see from his display that he handles modern watches too, but I went to him to revive these family treasures. He replaced hands, glass tank crystal, and engraved ornate script initials. I recommend him without reservation.

Old school craftsman who was able to fix my watch on the spot and for a VERY reasonable price. He…read morehas a space within an old school shoe repairer. Nice to know we can still find that sort of thing!

D'Errico Jewelry

4.1

(130 reviews)

This is the second commissioned design that I have collaborated with Kit on and she has exceeded…read moreexpectations. The photos do not do the sparkle and brightness of the garnet justice. Perfect mommy day gift for a January momma.

A number of years ago I came to this store to replicate my gold chain and star of David to give to…read moremy son as a gift. They did an amazing job. They also changed the Clasps on both chains to make them more secure. I was thrilled with the support, the service and the product. I recently went in to have them fix something and ROBERT HOUGH helped me as a walk-in and I left 10 minutes later. Problem solved with excellent service. I highly recommend this store.

Daniele Watchmaker

(26 reviews)

THIS IS THE VERY BEST PLACE TO GET YOUR WATCH FIXED !!!! DO NOT WASTE YOUR TIME OR MONEY GOING…read moreANYWHERE ELSE. Daniele has over the years been consistently excellent, efficient, and very reasonable. I recently took an antique Rolex watch that had stopped working to Grand Central Watch Repair, who barely looked at it and said it would cost $2,500 to repair it (the same price they had charged me three years ago to repair it) and would take a few weeks. I decided instead to take it to Daniele (who has done great work for me in the past): he took one look at it while I waited, said the only problem was that I had jammed it by over-winding it, fixed it on the spot, and charged me nothing. Daniele and his uncle are also, as an aside, lovely, cordial, gracious people with whom to do business. THE VERY BEST !!!!!!!

Unbelievable customer care, knowledge, and experienced craftsmanship. I do not have an amazing…read morewatch collection, unlike many of the other customers (and I'm a little jealous). That said, I have always been treated as a valued customer, even when I have gone in for something simple, like removing a couple links from an older watch that was simply too challenging for me. Whether you're servicing an investment-grade timepiece, or looking for a minor repair to a common watch, you can expect a professional, well-priced, and extremely friendly experience. Can't possibly say enough nice things! So happy to have this business nearby.

Bucherer 1888

2.7

(34 reviews)

•$$$$

Walked in asking for some help resizing a jubilee bracelet. SA (white guy with a beard) acted like…read moreI was interrupting him, even though there was only one other client in the store, who was being helped by someone else. He barely even looked up and said "we don't have anyone in for that come back next week". I have significant purchase history with Bucherer (at one of their other locations). Have come to expect better service from these guys. Disappointed by this location!

Jay is my guy! He was able to find me my GMT Master II "Sprite" in steel on a jubilee! I can't…read morebelieve I have it!!! It's such a fun and unique piece! Jay was able to get me my dream watches: the Guinness and Sprite. He even found a Datejust Aubergine for my mom. All elegant watches. Thanks again brother! Honored and grateful to you!

Michael & Co Jewelers

(24 reviews)

Excellent, quick, professional service every time. Michael is an exceptional jeweler, who never…read moredisappoints.

My fiancé picked out my engagement ring from Michael. The craftsmanship of my ring is unlike any…read moreother ring that we've seen or have tried on (and we tried on a LOT of rings). I am absolutely in love with my ring and get complimented frequently! The quality of the diamonds are outstanding. I went back to Michael a few times because I didn't like the fit and they were so accommodating. I liked and trusted Michael so much that I took my grandmother's ring to them to get it reshaped. I haven't taken off her ring in probably 20 years. I am also bringing my brother to get his engagement ring with Michael. I am so happy with them! I will be using Michael's Jewelers for a long time. Thanks!

Tarrytown Jewelers

3.8

(50 reviews)

Recently acquired this beautiful Lange from Tarrytown. I've dealt with a good number of watch…read moredealers and would say this was a top notch experience. Their communication was fast, the pictures and description were accurate, and they were quick to ship it over safely. Definitely will favor them again next time they're carrying something I'm looking out for.

Great experience working with this jeweler with my late dad's jewelry. They treated the piece with…read morecare and respect understanding the personal value behind it. They were patient, knowledgeable and took the time to listen and explain my options without any pressure. They really came through for me. I truly appreciate the professionalism and would highly recommend them to anyone looking for a jeweler they can trust with meaningful pieces.

Eduardo Accostupa Jewelry Designer

(47 reviews)

Eduardo helped me design and created a stunning and unique engagement ring. He collaborated with…read moreme, helped to educate me and dedicated himself to creating something beautiful that would last for an incredibly long time. 100% recommend working with him.

Absolutely recommend!! Eduardo & team helped me through the bling part of one of the most important…read moremoments of my life. Recently bought engagement ring from them and was very happy with the results (clean, pretty, patient). Eduardo & team worked with my schedule and understood my concerns. They treated me as if I was just as important as someone buying 10 custom pieces! I will definitely go back for any other jewelry needed + cleanings + heirloom reimagining + just to say hi!! Very nice people in the shop. Family atmosphere. Highly recommend giving them a shot

D'Errico Jewelry

4.1

(19 reviews)

Update... after loosing 60lbs all my rings were falling off. Both my wedding and engagement ring…read morewere custom made for me and very detailed. Dana was happy to resize them, cutting the platinum and never once loosing the detail. They also gave me back the "scrap metal" and nothing was lost. OH! and work was done in two days. There work continues to be above the standard, and they are always kind and helpful, be it a big job or a little job. Those that don't have a good experience should speak to Dana she will always fix an issues and "do the right thing" as will Richie and Sal the owners. Never a bad day at D'Errico!

Very helpful, friendly, and they have a great selection. Overall great experience. Had my rings…read morecleaned and re-shaped and purchased a pair of earrings.

Scarsdale Clocks

4.0

(21 reviews)

My father-in-law gifted me a 1950s Rolex Oyster Perpetual as an engagement gift. It's an antique…read morewatch and needed a good servicing, and I brought the watch to Scarsdale Clocks, and it has honestly been one of the worst service experiences of my life. There's too much to write about every interaction, but to highlight: 1. The owner, Walter, is extremely rude, condescending, mean spirited, and unprofessional. He turned every conversation into an argument, and he made vindictive comments, like "now you can tell all your friends you ripped off your local watchmaker" to start off a conversation about price - never a productive starting point. 2. They constantly broke their own standards and promises, which made for a very frustrating experience. Told me they'd call in two weeks, never did, then got angry when I would check in after 3-4 weeks. This happened multiple times. They replaced parts when they told me they would consult me before replacing any part. 3. They told me it would take 2 weeks to service, but they had my Rolex for 6 months, and I had to return it once because they created a new problem after the first servicing. 4. They refused to show me any proof of replaced parts, while claiming they were all Rolex parts. I originally did not plan to write this review, but Walter added one last rude comment as I was leaving, so I wrote this review to spare others of my extremely frustrating and demeaning experience. Avoid this repair shop.

Excellent. I spoke to Walter on the phone this morning and found him to be helpful and…read moreknowledgeable. I drove up from Manhattan with my Seth Thomas 400 day anniversary clock which was not working. One hour later, Walter had it keeping perfect time. Walter is professional, courteous, patient, extremely knowledgeable and reasonable. I really enjoyed talking to Walter and having him explain the workings of the clock to me. I was even able to purchase a glass dome for the clock rather than the plastic dome it came with. Thank you Mark

Michael & Co Jewelers

(24 reviews)

Excellent, quick, professional service every time. Michael is an exceptional jeweler, who never…read moredisappoints.

Watch Repair Pro

5.0

(1 review)

David was very professional and knowledgeable. He fixed my watch on the spot and I walked away very…read moresatisfied with the whole experience. It started with a phone call and he was very helpful at the outset. I would highly recommend this business

From the owner: At WatchRepairPro.com, we bring unparalleled expertise in watchmaking and horology, specializing in…read morethe repair, service, and restoration of luxury timepieces. With years of training and hands-on experience, our skilled technicians ensure that each intricate detail is meticulously addressed. Whether it's a high-end Swiss watch, vintage collectible, or rare family heirloom, we treat every piece with the utmost care, precision, and craftsmanship. Trust us to breathe new life into your treasured timepieces with services that uphold the highest standards of the watchmaking world.

Eduardo Accostupa Jewelry Designer

(47 reviews)

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Wasim M.

9 years ago

This is the best place to repair watches as they do it while you wait and they are very professional at their work.

Saba Jewelers - watch_repair - Updated August 2026

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Landsberg Jewelers

4.2

(27 reviews)

Landsberg Jewelers in Rye Brook has a spectacular selection, unique and fairly priced. The highly…read moreknowledgeable and friendly staff is never pushy or intimidating. Setting the tone are owners Jeff and Susan, absolute gems (no pun intended) who make one feel at home and take ample time with each shopper, even when the store is bustling. I never fail to receive compliments on the jewelry I have purchased there. I have also brought in old pieces in desperate need of updating. Susan worked her magic and creatively transformed them with new, beautiful, trendy, yet classic designs. I can't recommend them enough.

I came to get an adjustment to the necklace I planned to wear for my wedding on a Monday, 5 days…read morebefore my wedding. It had 3 extenders, but at the shortest length - 18" - it was still too long. I asked that the whole section of 3 extenders get moved up to be shorter. We agreed on the length I would like the shortest extender in the chain to be - 15". I explained that this would be perfect, as I could then have the options of the extender lengths - 15", 16", 17". I would not have a chance to try it on with my dress before the wedding, so I needed these options as I did not know what length would look best. I explained all this to the associate. On Thursday, I picked up the necklace and they had not done what I asked. They had simply added one extender at 15". This meant my options were 15" (very short) or 18", 19", 20" (all too long). I did not have the in between options I asked for. The associate was defensive and said she had done what I asked for and that I hadn't communicated well. I had talked to her for quite a while about needing the length options - she just wasn't listening it seems. She said they would redo it, but I would have to pay both times. I agreed because I needed the necklace for my wedding in two days, but was bothered she wouldn't admit the error and have it redone under the original charges. On Saturday - the day of my wedding - I was getting my hair and makeup done nearby and planned to pick it up. I got a message around 11am saying they didn't have the correction done. We picked it up and they insisted on charging $48 for the (incorrect) change they had originally made. I wore the necklace for my wedding at a different length than I wanted, and now it still needs to be adjusted the way I asked for, so as to have 3 shorter length options for the future. So I will have to take it to a different jeweler and pay to have Landsberg's work corrected. I assume that if a business is doing work related to a wedding, they will put care into it. That was not my experience. Between the error and the defensiveness, I would not recommend this place. If you decide to use their services, I suggest you draw out what you're looking for.

Tiffany & Co

3.5

(24 reviews)

•$$$$

Woman at the front yesterday afternoon couldnt be less unhelpful or disinterested. The post on my…read morepearl earring bought from Tiffany was so ridged that the back cannot come off without twisting it really hard. She tried to tell me it was a "security measure" despite the other earring (and ALL of my earrings) not doing that... completely useless as if they owe customers nothing after the sale. I have always loved their stuff, but people who work there shouldnt be so obnoxious to the cutomers who actually buy their pieces.

Extremely disappointed in Tiffany & Co. I brought in a…read moreTiffany ring after the stone fell out. I was quoted $150 to fix it, then waited weeks with no update. When I finally called, they said, "Oh, nobody called you," and suddenly the cost had jumped to $1,000 because "four prongs were broken." I don't work in construction -- this is clearly a craftsmanship issue. After multiple calls between corporate and the White Plains store, I kept getting empty promises and no follow-up. No one answers the phone, no one calls back, and no one takes responsibility. For a so-called luxury brand, the customer service is awful and they don't stand behind their quality. I will never buy from Tiffany's again.

Tiffany & Company

3.8

(5 reviews)

•$$$$

If you Google the word lifesaver you should coffee across Tiffany's some where in the definition as…read moreit keeps a smile on any womens face. Which basically means that ive spent some money at Tiffany's & CO. What I find amazing about the Greenwich location is that the customer service is beyond amazing with how helpful they are with assisting you with any purchase or issue. Julia the sales professional who assisted me today went above my expectations with assisiting me with my anniversary gift and getting it looking like new again. An angel at customer service did a great job as well help me resize my bracelet sending it off in ensuring me that I will be receiving it within an adequate time. Overall my experience was great everybody greeted me from my first step in to my last step out, I highly recommend this location as the customer service is out of this world

I went to Tiffany & Co. on Greenwich Avenue today for the first time to fix a chain on my necklace…read morewhich had broken. I was told that Tiffany did complimentary repairs for Tiffany products. So when the woman helping me mentioned a $55 repair charge, I mentioned that I was not aware of a charge. She explained the charge and confirmed the charge would still be $55, which I understood and was happy to pay. But then she turned to her coworker standing next to her and said "life would be pretty great if we all just got repairs for free, right?" She said this right in front of me, laughed, and then continued the transaction. I wish I had taken my necklace back and brought it somewhere else to be fixed, but unfortunately I was caught off guard by this response. This experience was upsetting, and made me feel very embarrassed. For reference - I am in my early 20's and this was my first piece of nice jewelry. I might reconsider going back to this store again after I get my repaired necklace back.

Westchester Jewelry

(43 reviews)

Amazing place! Alana was amazing at helping pick the perfect engagement ring and wedding bands for…read moremy fiancé and I! She answered all our questions and showed she genuinely cared about us! Billy also gave us an amazing veteran discount! Highly recommend this place to others!

We went in to the store in late April with 2 missions - sell some pieces, and repair and enlarge my…read morewedding rings. They appraised my pieces with a very fair price, and took my rings with clear plans for these precious heirlooms. Then life intervened - I had a fall, and then surgery on my knee. The folks in the jewelry store were so patient! I limped into the store again on the 7th of May. My rings were so beautifully repaired, they took my breath away! I feel so fortunate that after almost 3 years, I get to wear them again. And we struck a very acceptable deal for the items I sold. Honest, professional, friendly. This family-owned shop will have my jewelry business from now on. I can't recommend them highly enough!

Mosiello & Son's Jewelry

4.0

(15 reviews)

Fabulous service, wonderful and knowledgeable store employees. The jewelry selection is elegant and…read morea great value for the price.

The repaired a ring and did a fabulous job. I couldn't tell the band split. The repair was seamlessread more

Betteridge

3.3

(32 reviews)

Excellent experience at Betteridge. Jen and Steve were professional, welcoming, and a pleasure to…read morework with from start to finish. Steve took the time to understand what I was looking for and offered thoughtful guidance without ever making the process feel pressured. His knowledge, patience, and attention to detail made the decision easy, and I'm extremely happy with the watch. It's rare to find this level of service today. I appreciate the time they invested and look forward to working with them again.

Stopped into Betteridge yesterday with my family and had an amazing experience. Melissa M. helped…read moreus and was incredibly kind and knowledgeable. She made all three of us feel welcome right away. I've been to Rolex ADs in New York, Vegas, and LA. In LA especially, I've had pushy or even rude experiences that made me not want to deal with them at all. Melissa was the complete opposite. No pressure, no attitude, just honest and thoughtful. Betteridge is truly lucky to have her. Ask for Melissa!

Toby's Jewelry

4.5

(17 reviews)

Great local spot for watch batteries or jewelry repair. I typically come in for a quick watch…read morebattery replacement, but there are always regular customer in getting something fixed which shows they are trusted professionals. The staff is super friendly and willing to help if they can!

Same great experience 10 years later. My first visit to Toby's was for a necklace for my wedding in…read more2015, followed by a ring in 2017, and now some more jewelry recently. Moishe is truly one of a kind -- he was so very sweet with my 5 year old son -- and still managed to find me the perfect stone and match it with a stunning setting. In three weeks and for a very reasonable price, I have jewelry I absolutely adore from a business that I wholeheartedly trust. Buying a piece of jewelry can be nerve-wracking, and it's nice to know that between Moishe, his son Mordechai, and the store's namesake, Toby, you are treated with respect and transparency. Everything I own from their store has been made with expert craftsmanship.

Matero Fine Jewelry & Design

(28 reviews)

Steve and Sue are the best! They are knowledgeable and I have complete trust in them. They have a…read morebeautiful selection of jewelry and they are talented jewelry craftspeople.

Highly recommend Matero Fine Jewelry & Design for designing a necklace or purchasing beautiful…read morejewelry. Great service and honest!

Genesis Jewelers of Yorktown

3.5

(48 reviews)

Steve and his entire staff were amazing from start to finish. They helped me find exactly the gift…read moreI was looking for and at such fair prices. They are knowledgable and go the extra mile and beyond. Will definitely be back in the future. Can't recommend enough.

Dishonest, shady and disorganized. I recently brought a large batch of jewelry for repair & some to…read morescrap. 1. never received an itemized receipt. 2. when I picked up my order, was missing a gold chain that I wanted to add a new clasp. 3. never was given credit for scrapped gold, and charged over $200 for minor repairs. Stay away.

Manfredi Jewels

4.7

(64 reviews)