This place was recommended to my husband by some serious (but fun) cycling friends who bought their bikes here so this review is from him. "I was looking to buy a hybrid road/gravel bike and hit the jackpot at Sabino cycles: not only because they carry the SoecialiZed Sequoia - a FANTASTIC bike which I absolutely love - but service was excellent both the night of the purchase (Austin) and at the custom fitting appointment a couple of days later (Ken) which I highly recommend - well worth the extra money in my opinion. The staff really know their stuff and seemed genuinely interested in helping me find just the right bike for me. The attitude and vibe was upbeat and fun and I felt I was in excellent hands. Could not be happier with my choice of bike and experience at Sabino." - Marc read more

I stopped in Sabino Cycles on the recommendation of a friend on Strava. I was travelling through and was looking for some tips on riding up Mount Lemmon. I visited with Steve, the owner, who was extremely helpful. He offered to lend me his arm warmers, gave me a bottle of pickle juice from his personal stash, etc. Steve and the staff at the bike shop were all very friendly and knowledgeable. If I lived in Tucson, this would be my preferred bike shop. read more

The store was beautifully organized, clean and open. Newest gear and if you want to get Specialized gear, that was the prime place to go. However, when I arrived, no one was there even when the front door rung. I stepped down stairs and the mechanics didn't even notice someone came down. I politely announced myself and they seemed somewhat disinterested until I said I wanted help. A salesman then came into the picture and he was helpful with finding one of the three things I was looking for. The second item I was getting for a friend (a foot peg for the bottom of a Specialized MTB bike shoe) and surprisingly they didn't have any spares. Apparently the foot pegs come in a bag of 20 and they are cheap to get. As a Specialized store, I'd thought they have every piece and every bit of equipment to support their specialized bikes and equipment. He was nice enough to send me a part number to order the peg but what is my friend going to do with 19 extra pegs? His shoes are going to blow out before he uses all 20 pegs. Next, they didn't have the right tool to help me with my third item: replacing a battery in my HR strap. I asked the shop why they didn't carry the little screw driver. They said even though they have recently had 4 other people come in with the same issue, they don't carry the tool. The bike shop sent me next door to the eye shop which has the mini screw driver. I really think if customers come in a number of times asking for specific items and tools, a store needs to stock these said items. So I give this shop 3 - 3.5. Not the best but not the worst. read more

I had just finished lunch in the strip mall and was stuck in the rain. And I had cake to go. (Remember the song, someone left the cake out in the rain). I went in to see if they had a nice rain poncho. They didn't & the sales lady didn't laugh at me because it would be hard to fit your helmet on over the hood of a rain poncho. We both had a good laugh at me. I told her about my electric bike and asked if they could fix the non-electric stuff, because they are really convenient for my truck owner brother and I. She said they'd be happy to help. read more

Love Sabino Cycles ~ Why don't they have more reviews? Everyone I talk to raves about the work they do to make their bike perfect again. And as for buying a bike they have a nice selection, we bought a bike for our son, for me and for my husband all very different and all perfect for each of us. The owner is great and staff is wonderful. Well worth a visit, if they don't have what you are looking for I know they will point you in the right direction. Happy cycling! read more

I stopped in here twice on my hunt for a new road bike. On my last trip, I was help by a young man who fit me and picked out a few bikes to try out. He asked lots of question about my riding style, and at no point passing jugdement when I was unsure of a specific detail. After heading home to think it over, I finally concluded that I shouldn't buy a bike because of quality of customer service, but the quality of fit... specialized wasn't the best fit for me, but it might be for you. The next time you are shopping around for a new bike, DEFINITELY CHECK THIS PLACE OUT! read more

This is my go to bike shop for service. They are super friendly and always willing to walk me through what they are doing and what I can do. Pricing is decent too. I own a factory direct bike and they don't blink an eye when I bring it in. Great service and friendly staff. This will be my bike shop for many years to come. read more

The staff was super nice and helpful. When I told them I was new in town they offered to show me the local routes on a ride the next day!

Wow. Sabino Cycles has EXCELLENT customer service. Have bought two bike there. Bought some new MTB shoes...they proved to be a little small after three rides and Sabino exchanged them at full value for a new pair, even though they were slightly used...just made my day, as I thought I was out a fair amount of $$. I will be back. read more

Very helpful and friendly staff. Lots of good supplements and accesories

I was pleased with Sabino Cycles after my first visit there a couple weeks ago. I needed pedals and mountain bike shoes together and was hoping to find a deal for a pair. Unfortunately they didn't carry the shoe I wanted in my size but one of their employees was patient enough to help me find some to try out. While I waited I looked around their sales floor and notice that they have a good range of road bikes and mountain bikes at reasonable prices. Their floor guy was nice enough to bring me some shoes to try on which were nice but a tad outside of my budget. I was on the fence and asked if they could do a deal on the shoes with a pair of high end pedals but they chose not to budge a dime on either. This was disappointing as I guessed other Tucson bicycle shops would give me a bargain for the same equipment so they got my business instead of Sabino. I will plan to return because they do have good service here but even for a small business they should be more open to doing the occasional deal for clientele who are spending a lot of dough on cycling equipment. read more

Best bike shop on East side of Tucson. The staff are very friendly and knowledgeable. My only complaint is the limited selection and mostly Specialized bikes and equipment.. read more

My niece was moving to Tucson, she is a freshman at U of A, and I wanted to get her a bike to get around campus. The one problem, I am in Columbus, Ohio and needed a bike in Tucson. I called Sabino Cycles and Lorna was wonderful to work with. I told her what I needed and she called me back in 15 minutes and said no problem the bike would be ready for pick up by Friday (I called on Tuesday). Lorna called me back on Friday to let me know the bike was ready and the total charge. On Sunday, my niece and sister picked up the bike and said Lorna was such a great person and very helpful. I really appreciated the help coordinating this since I am 2,000 of miles away. and my niece loves her new bike! read more

Gus at Sabino Cycles is fantastic. He fit me to the tee on my awesome new Specialized Ruby Comp. Before I bought the bike, I rode it several times and came back with feedback. Each time he listened to my concerns and then adjusted the bike accordingly. He also fit me with new shoes and pedals so the bike was a custom fit for me. I rode away extremely happy with a great new bike and LBS. All the employees seem to love cycling and had great input for me. I highly recommend the shop. read more

I showed up in Tucson and realized the night before that I did not have a 28 tooth cassette on the back wheel. It was a 25 tooth 11 speed. I knew I needed a 28 to get up Mt. Lemmon. I sent my friends on ahead of me to Mt. Lemmon as the shop did not open until 9:.30. Anyway, I got there early just in case and saw some one go in to the shop a bit after 8:00. I rang the bell hoping he would help me out and boy did he. I explained that I was an out of towner (from Minnesota) and a "flat lander" who needed a 28 to get up Lemmon. He did not have any cassettes in stock but he did have one on his personal bike. Steve then removed his cassette and I gave mine in exchange and promised to return it a few days later which I did. They didn't charge me for the service even though I asked what the charge was and fully expected and wanted to reimburse for their trouble but they would not take my money. I would have given the same review had they charged me. In addition they are just clearly nice good people and so I am glad to give them the 5 star rating they deserve. Dave read more

I purchased an expensive bicycle from Sabino Cycles several weeks ago. I thought that I could have the handle bar stem swapped out if I needed more height. Maybe I misunderstood the sales person but I don't think so. I went back a week later to request a different stem and the owner insisted that I put some more miles on the bike. I was left with the impression that I was going to have to be firm in what I wanted and that the owner knew better than me as to what was best for me . I returned in a week and asked that a different stem be installed. It was and when I went to pick it up I was told that I had to pay for the new stem. When I protested the owner said that if I had paid $150 for a bike fitting I wouldn't have to pay for the new stem. I paid for the stem and told the owner that I wasn't very happy and would not be back. He replied that "that was my choice." Needless to say I won't be back. read more