My friends and I have been to this location many times and done multiple rooms. Each is made with…read moresuch attention to detail and creativity with the embedded puzzles. We came here for Mother's Day and we came here another time for a birthday celebration and it was so sweet to receive a signed card from Analyn, Amber, Mark, Danelle, Monica, and Jam :)) When we get stuck, the assigned staff for our room never fails to be attentive and even read the situation and kindly speak up when needed. I felt the staff has always matched their level of help/involvement perfectly with our progress and our group. Logistically, the waiver process is super fast and there's plenty of parking in the mall parking lot right outside the space (at most just need to do very minimal walking through the lot). We can't wait to watch some behind the scenes videos for the room creation, really happy we have this Escape Game in such a great location and look forward to more Epic fun!!! Thanks so much to Milpitas Staff!!!

We were looking to do an escape room for the kids and we found availability this Sunday and booked…read moreour reservations!! Staff was very friendly and friendly and receptive. Just a minus star on the reservations - we were expecting to have the room to be just our family but we received a text before our time so indicating that another party was joining us. I guess my feel is that if it says 5 spots free - it meant that we had the room to ourselves but we were grouped with another family (mom and two young kids). No issues with the other family joining in the experience but you never know who you would be paired up!! We did the cosmic event. The room was clean and functional. It was hard to hear Hermes in the space ship but outside of it. We had a wonderful time and escaped!!

I've gone to EDscapade at least 10 times over the past years and every experience has been superb…read more Tonight tho was another one and our game master was the main star of hostage. I've done hostage 80 percent of my trips here and this is the first time meeting the guy on the poster. He was definitely a great gm and funny too, and definitely catered to helping scare our group of friends that never been to an escape room before. Really hope to continue bringing more people here in the future and excited for the many other experiences that's soon to come. Best horror escape room in the Bay Area!

1 star. We did Studio420 on April 25, 2026 and it was easily the worst escape room either of us has…read moredone. For context, I normally only review individual rooms on the Morty app and keep my reviews on here for the venue as a whole, not any one specific room. I'm making an exception for Studio420 because it was that bad. I've done other rooms at this location and actually enjoyed them, and there were more I still wanted to try, but after this one I'm not going back at all. Right at the start we told our game master that our main goal was just to see the whole room and get through it, and she said no problem, she'd help us along. That is not what happened. As far as we could tell the whole thing is a single room. It feels like someone had a spare room lying around and threw an escape game into it to make a quick buck. There's barely any theme. There's even a fully working shower in there that has nothing to do with anything. No cool tech, no real set design, just a pile of cheap padlocks scattered around. The puzzles are where it really falls apart. Half the work is just figuring out which lock a code is even supposed to open, because there are several identical locks and nothing points you to the right one. At one point two things look like they're obviously meant to go together (they had matching stickers) and they turned out to be completely unrelated. Another puzzle has more than one answer that satisfies all the clues, but only one of them actually works, which is not okay when the game only accepts a single solution. When we got stuck we told her flat out that we weren't having fun and asked her to just move us past a puzzle so we could keep going and see the rest of the room. She wouldn't do it. She'd toss little hints, but when we straight up asked her to fast forward us through the parts we weren't enjoying, she refused. At one point she was basically making fun of us for not getting something ("Oh wow fam you don't know your ABC's"), when the clue itself was ambiguous and could be read two different ways. The last straw was leaving. My wife was struggling just to get out of their office on the way out, and instead of helping she stood there grinning like it was all part of the show, after we'd already made it very clear we did not enjoy ourselves. Skip Studio420. Save your money and your afternoon.

What an awesome experience for my first escape room! Our game master Chris went all out to make us…read morefeel welcomed, elevated our time from walking in the door to leaving and truly made the game come to life. We may not have beaten the record but man I felt like we could have gotten close. Really fun spot to check out with friends or colleagues

I've only done a handful of escape rooms, and what I liked about this was they really put effort…read moreinto making a higher class lobby area as well as the intro/scene setting room. None of it looked cheap or amateurish. It did seem to be initially understaffed with a poor young lady having to deal with clues for an ongoing group, checking us in, and resetting our room. So we got a late start, but got the full hour. A young man showed up shortly before we started, so I'm sure that helped. We did Conspiracy of Silicon Valley, which is one of the newer games. Once we entered the actual room, it was charming and took you back into the era it was trying to portray. Here, things looked like a step down from the lobby/intro area. More like it was put together a little more DIY, but it didn't really detract from the experience. We had 5 people and split into 2 groups, which made the puzzle solving more feasible. The clues and puzzles were overall good and doable. There was an issue with not properly resetting a critical prop in our room - again, probably due to being understaffed, but we had to get a clue in order to figure out something wasn't right. So took one star off for that. If not for that, it would have been 5 stars. Initially, it looked quite small, but it expanded a bit into some other smaller rooms. It was really quite well done overall, and I think they did a really nice job. And the other great thing is that it's very reasonably priced compared to other escape rooms. For 5 people, it worked out to be $35/person, which is more than reasonable for an hour of fun. Would come here again with friends. Can recommend the experience!

We did Molly Hotel, workers were really nice!!! there was a…read morelive actor for this room, and they kindly stopped apon request:)

We did the motel molly one! It was really fun and really scary. I had to hide behind my friends…read more 10/10

Had so much fun! Princess was a great host and made my birthday event so much fun..................read more

Joseph was great! This was so much fun as a team building event. Definitely do this again.read more

I'd recommend this escape room team! The staff are very kind and helpful. The place is clean and…read moreorganized. We played the Midnight in Hong Kong and it was a great experience! Very unique where you will be split in 2 teams amongst your party. We had a party of 7 but we were able to still balance out the teams between us (was a close game!). I would highly recommend people to try out their games. I know I would want to come back to try the other available escape rooms!

The guy that booked us into the experience was super nice and even made cat jokes based on the…read moretheme we chose which was "Kingdom of Cat-tastrophy" We came in and were greeted by a cat eared worker who was super chill. I had high expectations for the room since we had played another room with them before. When we got in, everything was pretty solid so far, but then here and there we noticed that some components like audio wasn't functioning and they wouldn't say anything about it unless we asked for help via walkie talkie which made us lose time unnecessarily. He took a really nice picture for us though which we liked a lot better from last time funny enough! The room's layout was very impressive and I loved the different variety of puzzles which really made you think. Overall though the experience felt okayish compared to their Motel Molly room we played

We had my daughter's 12th birthday party here in the Spy Room escape room and the kids had a blast…read more It was well calibrated for kids (not easy but not impossible either) and the guide provided a walkie-talkie that the kids could use to request clues. The guide also provided periodic updates (you have 30 minutes left etc). We had 7 kids and 1 adult providing supervision to give a helping hand in a few instances. The customer service was great, easy to book and they were right on time. I would highly recommend for anyone looking for a kids birthday.

This place was pretty rad! Located in downtown San Jose with easy paid parking lot next to the…read morebuilding thats hardly full on a weekend plus there was a sharks hockey game that night. I went with a group of 8 and we did the Silicon Valley room in what is a jail cell. A ton of super cool brain teasing tasks to complete. We decided to try "hard mode" which only allowed us to get 3 hints from the game master. Pretty cool, they give you a walkie talkie to ask for hints if you get stuck. We came to find out that 3 hints was not enough about 20 minutes in haha! We went off hard mode and had the game master help us a few more times. Very cool experience and almost everyone in our group had helped in some way shape or form. Nice job with this escape room!

We had an amazing experience at Immersive Gamebox at Valley Fair, thanks to Benji!…read more He was incredibly patient while explaining all the game options and helped us choose the best one for our group. He took the time to make sure everyone understood how to play and never made us feel rushed. His enthusiasm and customer service really made the experience even more enjoyable. We ended up having so much fun that we're already planning to book my nephew's birthday party here! Thank you, Benji, for making our visit such a great one. We can't wait to come back!

First time here and came with one friend. We had a reserved time slot and the employee was helpful…read morerecommending a game based on our interests. We did the Spider-Man game and I was honestly surprised at the fun we had. It had slow parts where each player takes turns but also times when we both played. I'm not sure a larger group would be as much fun because it looked like those games are more turn based.