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    The Escape Game

    4.9 (79 reviews)
    Open 8:00 am - 12:00 AM (Next day)

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    Bryan H.

    Great team, great room! We did the depths and had a blast figuring it out! It was challenging enough for us that we escaped with only 35 seconds to spare!

    Jannette R.

    Located by Theater Entrance. Great mall. Email communication was great for planning event & was given promo for birthday girl. TYSM Milpitas ! 8 total for birthday celebration. Make sure all of the consent forms are done prior to event for a smoother check in. 4 girls arrived on time & I Planned on arriving 15 min earlier with 4 girls but had an issue when 1 gal was late from Oakley . I called to let them know we were running late by phone, advised as long as 5 min after scheduled time was ok. Great communication by text & we made it on time - Woohoo The girls had a fun time & almost escaped. They chose prison break which was rated one of the hardest one. I did not have to chaperone inside since all were 15 yo & up but I did have to hang out close by if any issues. They Would love to do again some day.

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    18 days ago

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    Photo of The Escape Game Milpitas M.

    The Escape Game Milpitas M.

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    23 days ago

    Reynne Thank you so much for leading us as a copilot u such an amazing copilot. We have such good time here with good instruction

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    23 days ago

    Reynne was a cool host and it was a pretty fun to do. Would go back again. Niceeeeeeeeeeee

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    1 month ago

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    23 hours ago

    Monica was so great and patient with us. Did we escape The Heist? Yes. Did we use like 50 clues? Perhaps. It was a good time!

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    4 hours ago

    Fun time with the family, thank you to Amber for being a great game host! Definitely will be coming back again to try another room!

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    The Escape Game Milpitas M.

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    2 days ago

    So fun! We solved it in about 30 minutes (we had 4 brainiacs in our crew). It wasn't crazy difficult but was very entertaining.

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    10 days ago

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    2 days ago

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    23 hours ago

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    23 hours ago

    Lots of fun! We did the prison break with a great team! Needed a few clues, but it's always a good time for our 9 year old and us.

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    8 months ago

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    16 days ago

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    22 hours ago

    it was really fun and well curated, and the staff was very friendly and helpful. Recommend with friends.

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    10 days ago

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    1 year ago

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    2 days ago

    Super fun puzzles. We solved in without any clues and Seth was such a good lead. Looking forward to coming back with my friends again.

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    13 days ago

    The staff was absolutely amazing and we had such a blast! We will definitely be back!

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    22 days ago

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    2 days ago

    We had a great time. We had a party of 3 and played cosmic crisis. Monica did a great job as our game guide

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    2 days ago

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    2 days ago

    Interesting clues and harder as well. Need lot of coordination between team members. Pretty interesting

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    6 months ago

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    15 days ago

    Great experience doing The Heist! We started on time and we were able to escape! I would come back to try another room!

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    7 months ago

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    22 days ago

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    22 days ago

    Great western room and fun with friends. Got 20% off for the next time to which was nice!

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    1 year ago

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    6 days ago

    Dani was super great and nice! She made our experience smooth and was so helpful :) 10/10 experience

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    3 days ago

    played cosmic crisis! super fun!!! Good amount of difficulty but the design is super intuitive

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    7 months ago

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    7 days ago

    Cosmic Crisis was a blast! Special thanks to Axel for hosting. Fantastic game master! Great vibes.

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    10 months ago

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    1 year ago

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    Ashley B.

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    19 hours ago

    game was super fun, reynne was a great room host! thank you escape game will be coming back soon definitely

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    10 days ago

    Depths was very well integrated. Each puzzle was really fun! There's so many things to do.

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    11 days ago

    Great experience thank you we really enjoyed the timeliner the experience is great. We enjoyed the Eygpt puzzles the most

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    8 days ago

    We had a great time and made wonderful memories! Definitely will be returning to escape the other rooms!

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    21 hours ago

    perfect experience! the best room escape ever,difficulty and service are fascinating,

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    1 year ago

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    Page 1 of 2

    Ask the Community - The Escape Game

    Review Highlights - The Escape Game

    Had a great time plating cosmic crisis, barely escape with 45 seconds left as a first timer group of 4 people.

    Mentioned in 8 reviews

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    EDscapade Games

    EDscapade Games

    4.8
    (593 reviews)

    Today we chose to play hostage, it kept us on our toes, and had a great experience. Leo gave us a…read moregood time and good scare. I would recommend this to my family and friends. I will definitely come back and try the other rooms.

    1 star. We did Studio420 on April 25, 2026 and it was easily the worst escape room either of us has…read moredone. For context, I normally only review individual rooms on the Morty app and keep my reviews on here for the venue as a whole, not any one specific room. I'm making an exception for Studio420 because it was that bad. I've done other rooms at this location and actually enjoyed them, and there were more I still wanted to try, but after this one I'm not going back at all. Right at the start we told our game master that our main goal was just to see the whole room and get through it, and she said no problem, she'd help us along. That is not what happened. As far as we could tell the whole thing is a single room. It feels like someone had a spare room lying around and threw an escape game into it to make a quick buck. There's barely any theme. There's even a fully working shower in there that has nothing to do with anything. No cool tech, no real set design, just a pile of cheap padlocks scattered around. The puzzles are where it really falls apart. Half the work is just figuring out which lock a code is even supposed to open, because there are several identical locks and nothing points you to the right one. At one point two things look like they're obviously meant to go together (they had matching stickers) and they turned out to be completely unrelated. Another puzzle has more than one answer that satisfies all the clues, but only one of them actually works, which is not okay when the game only accepts a single solution. When we got stuck we told her flat out that we weren't having fun and asked her to just move us past a puzzle so we could keep going and see the rest of the room. She wouldn't do it. She'd toss little hints, but when we straight up asked her to fast forward us through the parts we weren't enjoying, she refused. At one point she was basically making fun of us for not getting something ("Oh wow fam you don't know your ABC's"), when the clue itself was ambiguous and could be read two different ways. The last straw was leaving. My wife was struggling just to get out of their office on the way out, and instead of helping she stood there grinning like it was all part of the show, after we'd already made it very clear we did not enjoy ourselves. Skip Studio420. Save your money and your afternoon.

    Breakout Studios

    Breakout Studios

    4.9
    (162 reviews)

    Breakout Studios puts a lot of thought into their escape rooms! I love how the staff is very…read morefriendly and I really enjoy and appreciate their acting as they introduce guests to their mission. Everything they use is pretty high quality, the puzzles are creative, and the difficulty levels are good. Excited for their next location!

    I've only done a handful of escape rooms, and what I liked about this was they really put effort…read moreinto making a higher class lobby area as well as the intro/scene setting room. None of it looked cheap or amateurish. It did seem to be initially understaffed with a poor young lady having to deal with clues for an ongoing group, checking us in, and resetting our room. So we got a late start, but got the full hour. A young man showed up shortly before we started, so I'm sure that helped. We did Conspiracy of Silicon Valley, which is one of the newer games. Once we entered the actual room, it was charming and took you back into the era it was trying to portray. Here, things looked like a step down from the lobby/intro area. More like it was put together a little more DIY, but it didn't really detract from the experience. We had 5 people and split into 2 groups, which made the puzzle solving more feasible. The clues and puzzles were overall good and doable. There was an issue with not properly resetting a critical prop in our room - again, probably due to being understaffed, but we had to get a clue in order to figure out something wasn't right. So took one star off for that. If not for that, it would have been 5 stars. Initially, it looked quite small, but it expanded a bit into some other smaller rooms. It was really quite well done overall, and I think they did a really nice job. And the other great thing is that it's very reasonably priced compared to other escape rooms. For 5 people, it worked out to be $35/person, which is more than reasonable for an hour of fun. Would come here again with friends. Can recommend the experience!

    Palace Games

    Palace Games

    4.9
    (510 reviews)

    The best Escape room in San Francisco! So immersive and fun!…read moreWe took the family and everyone enjoyed it (although not the most interesting for very young kids). I'd say the Edison room is my favorite so far. The thoughtfulness in clues and gags are amazing!! You really get what you pay for here- it is expensive for what it is but the level of detail has far surpassed other escape rooms I've seen. A+ for the props department!

    Very concerning experience…read more (Understandable) We visited Palace Games recently and were instructed by staff to place all personal belongings in a designated basket area before entering the game. The basket was located outside of the game room and remained out of our sight for the entire duration (~2 hours). (Incident) After the game, we discovered that a wallet valued at $1000+ (including cash and multiple cards such as ID and credit cards) was missing. Based on the noticeable weight difference before and after, we were able to reasonably determine that the item went missing during the game time. (Their Action) We requested assistance immediately and asked to review surveillance footage. Initially, we were told that the footage would need to be "retrieved through a third-party vendor" and that we would be contacted later -- however, no one followed up. The following day, after multiple attempts to reach them, we were informed that the "vendor was unavailable (PTO) "and the footage could not be accessed at this point. Later, a manager called and stated that there is no recording at all (⁉), only live monitoring on site. When we asked for confirmation of this and whether we could document the conversation, the call was abruptly ended Subsequent attempts to follow up have gone unanswered. Additionally, on the game day, we felt rushed to leave immediately after the game ended, even though our scheduled end time was 4:00 PM and it was only around 3:45 PM at that point. This made it more difficult to properly check our belongings around the game area. We followed all instructions provided by staff, yet there appears to be no secure storage, no accessible review process, and no clear accountability when something goes wrong. Their responses were inconsistent and changed over time. the incident has NOT yet been addressed at this point. We are sharing this experience for transparency regarding how personal belongings are handled and how incidents are addressed. Update: The owner has reached out to us, apologized, and showed us the available surveillance footage. The footage only covers the lobby and hallway areas and does not include the room where personal belongings are placed, so it was not possible to determine what happened. We appreciate the follow-up and the owner's sincere attitude. However, this situation highlights that the designated storage area for customer belongings currently has no surveillance coverage or secure storage. We hope additional measures (such as lockers or better monitoring) can be implemented in the future to prevent similar incidents. While we acknowledge their efforts to address the situation, we are keeping our original rating to reflect our experience.

    The Escape Game - escapegames - Updated July 2026

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