I came here with my dad looking for a pair of very specific shoes that he likes. He always gets…read morehis shoes at Big 5, and they always seem to have what he wants in stock. Dr Scholl's, black, size 9 extra wide, with velcro tabs. It could be years before they wear out, but Big 5 still carries his favorite shoes in the back room each and every time he needs replacements. We even got to use a $5.00 off coupon my mother found in one of their flyers. I hadn't been to a Big 5 in a long time. But I found this store to be an impressive place to shop. When it comes to sports, exercise and activity related equipment, this business should be the first place to check out! It's fun to browse and see the latest products, clothing and foot wear.  I've purchased some comfortable and fashionable pairs of sneakers over the years, especially when a sale is going on. The employees were friendly and ready to offer help. This made our shopping experience a smooth and successful process. There may be other competitive sporting goods stores out there, but I'm glad to see that this Big 5 remains a staple of the neighborhood!

I purchased an out of state fishing license and the very pleasant clerk did her best and the…read moremanager was paged (arrived in 5 seconds). It took him awhile but he figured it out.

They've got a great selection of basics for whatever outdoorsy sport you're trying to get into. I…read morealso really enjoy the small Arc'teryx selection they have! They have some jackets, beanies, fleeces, etc. but the best selection is definitely all online. All the staff are friendly, welcoming, and helpful. You might be able to find gear for cheaper either buying used or just searching around but I think the convenience of everything in one store might be worth it. I come here primarily to get my snowboard waxed. I paid a $30 lifetime membership fee and was able to get my board waxed for about $15. WORTH!!!! I've heard they have workshops where they actually TEACH you how to wax your own snowboard so I'm definitely going to come back for those. They also have an option (free for members) to get your board a different type of wax that lasts for maybe a day or two. I dropped my board off on Monday afternoon and was lucky enough to pick up my board the next day. I'm not sure if their wax turnover time is always this quick but I am very happy with their service. Thanks REI! I will be back over and over to shop and get a good wax in.

Kayla was extremely rude. I walked up to the counter super friendly and asked for a bag and she…read moregave me attitude about it. All I asked for was a bag. You're paperless or plastic-less, fine. But there isn't a need for that kind of response and in that tone. It's just a bag. You don't know who you're dealing with. I've worked in customer service TRAINING in this industry. If she's not having a good day she should've stayed home or if she isn't happy with her job she should look into a different area of work point blank period. This will be known in all of my social media accounts.

I went to Dick's Sporting Goods to find a pad to place under my spinning bike. Found this great…read morepuzzle piece, perfect size, easy to put together mat. A little spendy but what I wanted. I did find it later and half the price at Costco. Huge selection of various exercise and sports related activities: clothing, shoes, sports equipment, exercise equipment, camping gear, and more.

Came by to do a return for an online order. I ordered some stainless steel water bottles on their…read morewebsite. They were wrapped in regular paper, no bubble wrap or anything. One was dented at the bottom. Customer service was fine and the return was processed. Just wish there was more care in packaging the products. I would've just shopped in the store instead of doing an online order if they had the products I wanted available in the store.

Excellent service. I bought a Lyman intelli dropper for Xmas. It didn't work. Replacement service…read morewas fantastic. Explained how it works. Step by step instructions. Would highly recommend. Thank you very much for a fantastic service. Wayne Evans

It's appalling how bad the customer service is in Sportsman's Warehouse. I have experienced the…read moresame problem at the Rancho Cordova store and at the Rocklin store. The problem is the firearms counter. I have purchased a few guns there over the past 13 years, and the experience has universally been horrible. The basic tone is this: The staff's demeanor is as if they are doing you a favor by selling you something. They are quite deliberately aloof, indifferent, and they slow-walk everything they do. This occurs whether they are busy or not. Either way, it will be an agonizingly slow experience if you want help or want to purchase a firearm. They randomly chose to use or ignore their "take a number" system, and when you go in there's never any way to tell whether you should take a number or not. You can stand at the counter, waiting for help for an hour at times. Often they won't acknowledge your presence or even make eye contact. It feels as if you are offending them by even being there, and they want nothing more than for you to just go away. If you actually wish to purchase a firearm, I would recommend budgeting at least two hours in the store. Or better yet, go to another store that has some level of competent management and values their customers. That's what I'm going to do. The clearest way I can explain it? The firearms counter at Sportsman's Warehouse is exactly like trying to get help from a big city branch of the California DMV. That sums it up perfectly.

Robert was so helpful and really looking to teach and share info. He got us set up with some…read morestriper trolling gear, demonstrated proper setup for correct presentation, even told us the trolling speed and depths we should be targeting with the gear we bought. Very kind, very helpful. Appreciate you Robert!

I just came in today to get some supplies to go Shad fishing this weekend. It's my first time…read morefishing for Shad and an employee, Jonah, helped me find what I would need to have my best shot at catching the fish. The jigs and lines were a decent price and I was able to get in and out in under $20 and 20 minutes. Good value, good service, and the parking isn't too bad either.

We were in the area and had some time so we wandered into Dick's Sporting Goods to browse…read more You can find just about anything sports related. They offer sports equipment and clothing! If you're adventurous, they have outdoorsy equipment! Kayaks to camping equipment! There's fishing to hiking as well. Wake boards to life vests. There's shoes for all! All types of sports shoes. Basketball, baseball, golfing, hiking, and much more! Their clothing lines are from big names like NorthFace to Nike! Men's and women's. They offer wellness products, too. They have supplements to energy drinks. They even have a fan shop area of all different sports! You can shop by teams! They have shirts and hats! If you're in need of a workout outfit, they have that, too! Overall, a big box store for the sports fans! You don't have to be athletic to shop here. They have nice quality brands. Yes, it's pricey. Check out their sale items. Oh heck! Check out clearance items for a deal! Employees were outgoing and friendly.

My hairdresser is near Dick's so I occasionally pop in when I am there. It is located in the…read moreWillow Creek Shopping Center in Folsom. I will say the store is always packed with inventory. And the selection is great. Trendy AND a large variety of items too. Including sports equipment for every recreational activity! Very nice layout. Organized. Clean. Bright lighting. Service A-plus. There has not been one visit where someone has not come up to me and asked if I needed help. That in itself is impressive. Unless there is a sale going on things are pricey in my opinion. But as they say you get what you pay for. I did buy a pair of Hoka walking shoes last year and they have held up wonderfully and are so comfortable. All in all, I highly recommend Dick's Sporting Goods for having plenty of inventory and wonderful service. They definitely have you covered.

Great store and great service. Treated with Courtesy and respect. The manager at gun counter is…read morevery professional

Service is horrible with lazy employees. Went in Friday at 5pm to do a PPT. Was rejected because it…read morewas too late because they close at 7pm. I came back the next day at 2pm and they said they can't do it and come back in the morning. But if I were to buy a gun at 6pm and they close at 7pm then they can do it. Dont go here if you want to do a PPT.

I grew up with BIG 5 Sporting Goods. We got our sports gear there, sometimes shoes and other odds…read moreand ends. It was nice to see one open in Natomas to avoid Arden area trips. They have good deals and better PRO TIP: sign up for their emails. Staff is hit or miss. Some friendly. Some not so helpful.

How is this place still open? Workers don't greet you they rather sit at the counter and chat. If I…read morewas the owner of this place I would be pissed. Asked if they had more of an item and the worker said no without actually checking. I found more and decided not to buy as they are lazy.

$120 to remove 2 bolts that would take a min costs an hour of work is crazy, when you claim it…read morecould be as low as $50 but then say " if it becomes trouble, then it would be $120" why would a business claim that? How do I know that it could be the easiest job in the world but you say that it was trouble take your sweet ass time and then charge me $120. And also don't act all sweet and innocent when you reply to me saying oh it could be $50 and under when you specifically said $120 You own a gun store man the fuck up Also, don't worry I've already done the work myself. I was just calling a business to be able to get a second opinion on the situation.

Fast shipping and very friendly when I had to call them. Rep was very knowledgeable about product…read morein question.

This is a store that caters to runners and their athletic shoe needs... not the usual place I would…read morebe seen shopping, but my sibkid needed some good fitting, supportive, ergonomic shoes for their cosmetology program so this was a recommended store to check out. The store is located in a relatively small storefront on J St., but the interior is spacious and with soaring ceilings, so soaring in fact that I did have to put in some earplugs at one point because there were so many people talking at pretty high decibels. It was like being a restaurant. We went on the MLK weekend and the store was packed with shoppers, many of whom seemed to be repeat customers. The focus of the store is getting the proper fit for the activity, and then aligning that with a particular style and brand/model of shoe that would theoretically work best. They are focused on selective and particular brands, such as Brooks and Hoka. The shoes are pricey (average price $200 for the Hokas) and they weren't advertising any sales, nor clearly pricing the shoes. In fact, the shoe browsing that you experience in a typical store- looking at and picking up shoes doesn't see to be encouraged here. Instead you're greeted by an associate immediately upon entering who is your "guide." They can help you with testing for sizing and gait, and they bring shoes for you to try, while helping you try on the shoes. It's definitely a full service shoe store. The foot testing on a walking/gait testing pad and a low platform was done for my sibkid by Alyzza, whom proved to be a knowledgeable, helpful, and pleasant shoe saleswoman. The results led to several shoe models and the resultant try-ons. A few extra were added as Alyzza tried to determine the best fit for her customer. Two different arch supports were tried and one pair was the winner ($60). Ultimately one pair was selected as the winner (Hoka/Bondi model in wide). The color desired (black) was not available in this store. We found out that if the shoe was available from the Elk Grove location it could be ready for pick up on J St in a couple days, but the ownership/reciprocity of the other two regional stores (Folsom and Roseville) was different, such that we had to physically pick them up ourselves. She double checked that the shoes were available in Roseville with a phone call, and said they'd be held for my sibkid for three days. There was also an online ordering option which could take upwards of two weeks. We ended up making the drive to Roseville where the transaction was handled efficiently. It was irritating to have to drive ten miles out of the way because the stores don't share ownership nor do reciprocal regional deliveries. It would have been a much worse drive on a normal M-F, so we lucked out. Alyzza definitely made this whole process positive and is a huge asset to the store. Pros: Foot testing, hands on fitting, big selection. Helpful staff if you luck out and get a great associate. Great return policy (30 days, worn outside ok). Cons: Limited brands, no sales, little customer self- selection, potential perceived time pressure to test shoes (I would hate this but my sibkid was fine with it), sizing availability and possible need to travel to pick up shoes. Street parking in Midtown.

I went here to buy some proper running shoes after years of just buying whatever Nikes were on…read moresale. Not necessarily because Nikes work best for me but just due to brand recognition. I've been running off and on for years but really know nothing about shoes or what I should be wearing for my body/running form. I arrived at 4pm (they close at 5), figuring an hour was plenty of time. There was a little bit of a wait for an employee to help with the 3D foot mapping- which was fine- plenty to see while waiting! The employee who ended up helping me was super friendly but I got the feeling they were new to this job. As someone who was buying their first pair of really nice (& expensive) running shoes, I was really relying on the staff's expertise. I was expecting someone to look at my 3D mapping results and tell me what shoe(s) would work best for me. The employee brought out several pairs for me to try but was hesitant to actually recommend anything. They just kept saying "well it's your personal preference". Which is fair. The problem is: I am inexperienced and relying on your expertise. I felt a bit rushed overall. Maybe give yourself 1.5-2hrs if you don't have a brand/style in mind. I ended up buying a pair of ($150) shoes that work pretty well for me. At first, they set off my planter fasciitis but I bought some specific innersoles ($50) and fixed the issue. In summary: I think this store is great for people who are experienced runners and know what they like/need in shoes. If you are a novice and need deeper help, maybe try one of the stores who put you up on a treadmill and watch your gate, foot strike etc.