They never repaired my ice maker after 3 visits at our house. Their word means nothing. They would…read moresay what they were going to do on the phone and never replace unit like they said they would. Then tell warranty company they fixed it. I would not use this company.

I recommend their tech, Rahim to repair any kitchen appliance. He is very efficient, knowledgeable…read moreand professional. In my case he was brought in by Assurant after 4 other techs were unable to solve my problem of the ice maker not working. It took over 6 months before they sent me Rahim. He got the ice maker to work. I highly recommend him very highly to repair any kitchen appliance.

We have worked with RJ appliance twice with our rental property and they are great! Fair pricing…read morefor consultation/evaluation.

Gave me a fair assessment of my dishwasher and honest options. He recommended not repairing but…read morereplace. Cost him a service call but the best answer for me. Thanks.

Great service fixed my dryer that was making noise . Got an appointment the same day and the tech…read morehad the part in his truck

The technician came last week and diagnosed my Maytag washing machine with a broken presser switch…read more He came back today to replace the switch and told me when he was done that he had good news for me. It was not the pressure switch after all. There was a leak in the plastic hose so he was going to knock off $100 from the total. I knew in my heart that $300 for a piece of plastic was too much but I was happy to have a working washing machine again. As he was writing up the bill he did not give me $100 off, rather $50 off. I wrote the check for the total he gave me, but did not notice the math error until after he left, so I gave the office a call. They put me on hold for a good few minutes (until they could come up with a story) and told me that the technician forgot to tell me that the $50 was for shipping (which was not included in the original estimate). And, 'm pretty sure they had some tubing around the office. Anyway I feel swindled! But he did fix it in a timely manner.

This is the second time we have had Old Dominion to our house and both times have been amazing…read moreexperiences. He seems to zero in on what the problem is and fix it at times when we thought we would be stuck buying a new appliance. He will also tell you if it is a waste of money to fix the appliance versus buying a new one. So far, he has resuscitated a washing machine and a refrigerator for us. It's easy to see why he has a five star average!

A great family owned appliance repair service. Alan went above and beyond with repairing my GE…read moreAdvantium microwave/oven. It took him longer than he wanted to repair it but I appreciate him taking his time and how he kept trying to fix it no matter what. At the end of the day, he was able to repair the microwave and saved me over $2000 dollars buying a new one. Alan was very friendly each time he came by and he really has a passion for appliance repair and making sure the customer is happy. Thank you Alan!

Called Kitchen Aid bc my oven isn't working. They told me Via and Koam are two kitchen aid /…read morewhirlpool certified techs in my area. They also told me Via has a $139 diagnostic fee while Koam has a $99 diag fee. I called to get a written estimate just for the diagnostic fee so that I could provide to my home warranty company and they refused to provide. All I needed was an email so that I could get it approved before scheduling the service. The lady cut me off several times and refused to let me speak. She then told me my diagnostic fee is $149 instead of the $99 Kitchen Aid told me. I told her kitchen aid told me the price and she said it's not updated. I wouldn't recommend them. Seems like they got certified, told KitchenAid their pricing to undercut VIa, and then switch the pricing when a customer calls. And then refuses to provide it in writing.

Our LG refrigerator freezer stopped making ice. We checked all the usual things and couldn't get it…read moreworking. We checked the freezer temp and it was 20 degrees when normally it is about -2 degrees. We called KOAM on Friday afternoon at 3:00 pm. We learned that there was a service person nearby that was finishing another job. He was able to get to our house within 30 minutes. The service person took his shoes off at the door, laid out blankets to protect our hardwood floors and used a protective panel under the refrigerator when he moved it. He diagnosed the problem very quickly. He said that if the temp in the freezer is too warm, the ice make turn off. The actual problem was the evaporator was leaking refrigerant, so it needed to be replaced. He had one on the truck, so he was able to replace it in a little over an hour. The service person was very fast and efficient. We removed all the food in the refrigerator and he removed all the shelves and drawers and back panel. I didn't know it came apart so easily. We were able to thoroughly clean all the shelves and drawers before he reassembled the inside. It looks and run like a new appliance. The labor cost was a lot higher than expected, but in the whole scheme of things, it was worth it. I think the service person completed the job in half the time as any other service person could have done. If we didn't get it fixed so quickly, some of the food in the freezer and refrigerator may have gone bad, or I would have needed to get a lot of ice to keep the food cold over the weekend. That would have been a big hassle. Plus, the service person finished at 4:00 pm and we were have a dinner party at 6:00 pm. I think we really lucked out getting a service person so quickly, but KOAM really saved the day.

Our Bosch dishwasher was leaking. I found L&M on Yelp. I called them around 9:00 am and a repair…read moreperson (Buddy) got to my house by 1:00 pm. He had the part I needed, installed the part and then tested the dishwasher. The price was reasonable. Buddy also answered questions about the dishwasher and provided good advice. Nice to find someone local that we can trust if we need future repairs.

This gentleman replaced our ice maker only several hours after we called him. He was careful and…read morekind. He charged the exact price he said on the phone. It was very reasonable- other folks might have charged nearly as much just to come take a look. Call him for help with your ailing appliance.

Bill Mason is quick to respond to you and will give you an honest assessment of your problem with…read moreyour appliance. He has solutions that have helped me keep, my cloths washer for example, going for longer. He tries to fix before suggesting replacement. Great service.

WRM offers helpful and friendly service for many of our appliances. They will also provide useful…read morefeedback if something outside of their scope.

We had tolerated the grinding noise in the 5 year old clothes dryer for longer than I care to say…read more I had already experienced a failed service call for this same problem in said machine and did not want to spend another $65 call needlessly. I thought perhaps I should just bite the bullet and buy a new one. One last try before I plunk down $400 for a dryer that no longer matches my washing machine. I was mentally prepared for failure but--- EUREEEKA!! And I don't mean a vacuum kind of Eureka. The repair team (one was in training) was punctual, cheerful, worked quickly, cleaned up, were polite, and .... they fixed it. They phoned a head to let me know how long it would take to get the part, and installed it the day after they got the part. No two week wait for the 'next available appointment'. Next time I'll call Vienna first, not Betty's, Sears or GE. PS These guys work west of the city so if you're in DC, sadly you are out of luck. Sorry.

Vienna Appliance used to be my go to for appliance repairs for many years! It saddens me to write…read moresuch a bad review, but since Al Parvisi left, so did their customer service and quality. I just called them to ask about my ice maker, and not only did they not want to come out and see it (I would have gladly paid the $95), but they wouldn't even tell me what a Water Valve was. I had to look it up on Google. He said Al knew about all that stuff with older appliances and he is no longer there. DON'T WASTE YOUR TIME CALLING THEM.