I called QUICK TOW LLC early in the morning, around 6:17 AM, using their 24-hour number. The person…read morewho answered sounded like he was half asleep. I even asked if I should call back later, but he said, "No." I explained clearly that I needed a tow for my car and specifically did NOT want a flatbed, as I've towed this car before and know it requires a dolly to be towed safely. He told me the driver wouldn't be in until around 6:30 or so, but assured me they've hauled Ferraris and other exotic cars before and knew what to do. So, I trusted him and waited. At about 7:15 AM, I received a text saying they were 15 minutes away, and true to their word, they showed up on time -- with a flatbed. The driver himself was very professional and polite. I explained my concerns again and told him I've had this exact issue before where flatbeds couldn't tow the car without damage. The driver worked to line up the car, but after checking, he came over and said the spoiler would definitely hit. At that point, I asked him not to tow it. He was understanding, apologized, and even suggested a few other companies that might be able to help. The frustrating part is that the driver wasn't told that I needed a dolly. When he called the office, the same gentleman -- now fully awake -- admitted they don't even have trucks with dollies. This was a complete waste of time and easily avoidable. If the person who answered my call had actually listened when I explained my needs, we wouldn't have gone through this whole mess. The driver gets five stars for professionalism, but the communication and dispatch side of QUICK TOW LLC really dropped the ball here.

They showed up so fast, and quickly and carefully loaded my pickup onto one of their flatbed…read moretrucks. Super professional. Would contact again in a heartbeat.

This company restored our faith in humanity during an impossible situation with our moving company…read more The owner, Hit, and his crew went out of their way to help us at absolutely zero benefit to themselves. We were not their customers, but when they found our precious belongings abandoned on the side of the highway with the moving truck they were there to tow, Hit tracked us down and did everything in his power to make it right. He and the crew spent 18 hours picking up every piece, things that anyone else would have thrown in the dumpster or left to rot (the moving company had done just that). Because of this selfless effort on their part, my husband and I were reunited with heirlooms from our grandparents, important papers, memories, things that would have broken our hearts to lose permanently. "Thank you" will never be enough for these guys. Everyone should turn to this company for their towing/roadside needs, because you can feel confident that they will treat you with compassion and respect as a customer and a human being. This level of integrity and honesty is hard to come by, but such a blessing when you find it.

From our initial phone call - to the tow, Statewide really handled a less common transport for us…read morein Austin. He quoted a price and that is what we paid. We had a non-emergency transport (not a breakdown or accident or lock out) so we had some flexibility with date and time. Hiten was calm, knowledgeable and professional from start to finish. Needing a tow, transport or service is stressful enough without getting overcharged or treated poorly! Statewide sure took the stress out of the service we needed (we needed a piece of construction equipment relocated) - and I certainly will call them again for ANY towing needs I have - business AND personal! Towing companies don't always get love from their customers - but I saw Statewide's 5 stars reviews and suspected they are doing something right ! 5 shooting stars! Thrilled we found Hiten at Statewide on Yelp!

I am eternally grateful to Michael for coming out at 10:00 at night to help us change a flat tire…read more He was courteous, friendly, fast, and efficient. It made a stressful roadside event into a pleasant interaction, and we were on our way home in no time.

Beware of this towing company. They damaged my truck when they towed it . They would not provide me…read morewith there insurance info. They said show us proof that we damaged your truck. Took my vehicle to get estimates and they did $4000 worth of damage. Lesson learned will definitely take pics of my vehicle prior to having it towed

I needed a car towed from our property early Saturday morning. Josh showed up in a timely manner,…read morewas very professional, super nice and did a fantastic job! He may be the best tow-truck operator I've come across! Thanks for being so great, Josh!!!!

Not too long ago I had my truck parked at some apartments, with a registered guest pass approved by…read morethe apartment through their app and still had my vehicle towed. When I called their office desk I was told that my charge would be $200 to get my vehicle released and they ended up charging me around $350. When I arrived and showed them my valid guess pass they completely dismissed it. The lady that works at that office was extremely rude, unprofessional, and didn't even care to look at my pass. TERRIBLE customer service. Like how on earth do these kinds of people get hired.