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    Safeguard Self Storage

    3.1 (46 reviews)
    Open 9:00 am - 7:00 pm

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    Services - Safeguard Self Storage

    Self storage

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    21 days ago

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    27 days ago

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    9 months ago

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    3 months ago

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    Kurt K.

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    2 years ago

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    5 months ago

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    1 year ago

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    11 months ago

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    2 years ago

    No dumpsters on site. Management extremely rude. Watch out for increasing prices once you sign up. Consider yourself warned!

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    2 years ago

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    2 years ago

    Great customer service they was Safe Guard a long time would recommend a friends and family

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    Kurt K.

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    2 years ago

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    3 years ago

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    13 years ago

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    7 years ago

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    Kurt K.

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    11 years ago

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    13 years ago

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    6 years ago

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    12 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    13 years ago

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    8 years ago

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    9 years ago

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    Oliver P., thank you for sharing your positive experience!

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    13 years ago

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    12 years ago

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    7 years ago

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    11 years ago

    Best storage facility ever! Thanks for the clean unit and easy to access elevators. I'd recommend this place to everyone who needs a unit!

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    11 years ago

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    10 years ago

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    Thank you for sharing these comments, Kaya. You really made our day!

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    11 years ago

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    10 years ago

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    11 years ago

    Bernadette was very helpful, helped with move in and move out, gave me lots of information and made the process very easy

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    9 years ago

    Terrible customer service and they will do their best to get every dollar out of you. Watch out!

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    12 years ago

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    13 years ago

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    13 years ago

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    Page 1 of 2

    Ask the Community - Safeguard Self Storage

    Review Highlights - Safeguard Self Storage

    Lina is always pleasant and helpful whenever I'd come into the Safeguard.

    Mentioned in 7 reviews

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    Safeguard Self Storage - Safeguard's clean, modern offices are well managed by our friendly and professional storage experts.

    Safeguard Self Storage

    (24 reviews)

    Ridgewood

    THIS FACILITY THREW MY STUFF IN THE GARBAGE WITHOUT EVER NOTIFYING ME. My bill was paid, and…read moreapparently there was a miscommunication with the manager on the amount of units I was renting (they claim just one, when we had discussed two) but NO ONE ever reached out to me, despite them reaching out about other issues. Long version- I rented a small storage unit and quickly realized I needed another. I spoke to the manager and got it taken care of. Apparently when this happens, you have to transfer your goods from one unit to another as SafeGuard does not allow 2 units at once to be rented (which i found out yesterday via disturbing details of my items being thrown in the garbage). I was never told to transfer my items; I live a hop and a skip down the road and surely would have been there to retrieve my items that were "necessary to transfer". Fast forward several months, I go to the smaller of the two units I rented and it's "available for rent". Everything is gone- they said they threw it all away. Apparently there was a miscommunication with the manager and he believed I was simply moving my stuff to the other unit instead of renting both. Fine. But no one ever reached out to me about it. No emails. No calls. No texts. No letters. Meanwhile, I was two-days late paying on the unit last month and got a call each day I was late. They clearly had my correct information for that, but not before THROWING MY THINGS AWAY. They offered me a pitiful 2 months off my storage unit for the inconvenience. Less than $500 for a laptop, my entire summer wardrobe, cameras, camera lenses and supplies as I have a photography company, not to mention items of sentimental value that cannot be replaced!!! I find it suspicious that the boxes were simply thrown away- typically storage that is abandoned in their eyes would be auctioned- this was just thrown in the garbage? This has been a horrible experience and I am weighing my options on how to proceed.

    I made a reservation online for a unit. I tried to stop by 4-5 times to pick up keys and finish up…read morethe paperwork, and every single time there was no one there and a sign saying "be back in 30 minutes." It took me over a week to get my keys, meaning I paid for an empty unit for over a week. However, Hector at the counter was really nice and helpful. I highly recommend working with him. He was super helpful and patient in asking all of my questions while seamlessly dealing with other guests as well. The actual facility is very clean and well lit, and the units are reasonably priced and a good size. It seems safe, too!

    Safeguard Self Storage - selfstorage - Updated May 2026

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