A representative from public storage followed up with me and allowed me to pay just the pro-rated…read moreamount for my final month. I appreciate the follow-up and the prompt crediting of my account Given that this was handled well, I would use Public Storage on Gold street again. Thanks making this right!

Edited 3 minutes ago New…read moreMy experience with Public Storage in Stamford, CT has been absolutely disgraceful from start to finish. I was hit with multiple rent increases despite being told my rent would not be increased. Good luck trying to get anyone on the phone, because the staff basically never picks up. I was also told I needed insurance, only to later find out the coverage was practically worthless: $250 in coverage with a $100 deductible, meaning it effectively covers only $150. Then came the worst part: mouse feces in the unit that destroyed several thousand dollars' worth of my belongings. After all of that, I was told during move-out that I could leave my remaining items in the unit as part of a verbal agreement, only to be charged again anyway. This place is a complete nightmare. Between the rent increases, lack of communication, useless insurance, rodent issues, destroyed property, and surprise charges, I have no idea how this business operates this way. They are lucky they are not being sued. I would strongly warn anyone considering this location to stay far away

The price increases every 9 months is was bit much. My unit went from $360 to $540 in less than…read more1.5 years. I had to move out.

Jer'myah was great! Very friendly and professional service! So grateful for their helpread more

Pros: The shipment was fast + the team was communicative on when to expect our things…read more Cons: They tried to tell me that I had extra items that were not included & tried to charge me an extra $600 when they were listed on the original inventory list & the list emailed me upon confirmation. The movers broke a nightstand & dragged the dolly all over my brand new carpet causing 7-10 PERMANENT black stains. Not careful at all & damaged drywall to which the company said "that should be easy to fix"

Stacey and the team are AMAZING; Makespace cancelled on us on the morning of our move (though…read moreeverything was confirmed... We actually continued to receive auto-text confirmations from them throughout the day, but that's for another yelp review lol) In a last minute panic to get movers AND storage for a same day turnaround, we somehow came across NYMSS and they were absolutely phenomenal. What could have been a total sh*tshow of a moving experience turned into a blessing in disguise: This was the best thing that could have happened to us during this move! The scheduled a same day pickup and move (this was during the midst of covid, when everyone was making an exodus), charged us reasonable prices (when we were really in a bind and totally desperate as we were moving out of state), and were just an overall pleasure to work with during a very high stress situation. They are incredibly communicative, accommodating, and professional. In an industry where these traits are so far from the norm, Stacey and NY Mobile Self Storage are in a league of their own.

I had wonderful experience at storage post tristian and Emanuel was very patient attentive friendly…read moreand knowledgeable. They definitely made my day ........ It's hard to find good customer service . I left with a smile on my face

And still talk steal…read more Inside job smh. Not afraid of Karma huh. Taking everybody things they work hard for is crazy work.... You should be ashamed. Years later the same ole' same ole' Do Not Store anything here OF VALUE... maybe a piece of important tissue or cloths not needed (yes cloths not even clothes). Good area allegedly (too quiet of a block & obviously they cameras never work especially when robbed)... so disappointing.

Hi, I'm trying to pay my balance. The "pay bill" link on…read moreyour site leads to a dead page, the link in the email always errors out when I try to pay, and over the phone payments never work. I've called twice and sent several emails and received no response. Please just respond so I can pay my balance.

My partner and I had a great experience at this storage place. I've rented several units from…read moreUhaul in the past, and in addition to finding them dirty and run down, I had an awful customer service experience last time and was seeking an alternative. Park Circle Storage is very convenient to where we live in Ditmas Park, and also shares the block with a zipcar parking lot, which is equally convenient for picking up and dropping off stuff to our unit. We reserved a space online and came in to sign the lease and get the keys. The service is really helpful and customer oriented, the manager was friendly and personable and very knowledgeable and invested in the facility. Unfortunately the unit we reserved online wasn't actually available when we got there, something about the way the system doesn't consider a space rented until the lease is signed in person... so we were disappointed to have to take a smaller space than we planned. However, we were given a discount for the inconvenience, and again the manager went out of his way to make sure we felt good about renting there. He also indicated that they were in the process of expanding, and put us on a wait list for the bigger unit. The facility itself is probably the best storage facility I've ever seen, and I've used several from different companies over the years. It's bright and modern and clean - very clean! I like that it's well lit, the units are metal with metal and concrete doors and floors, which reduces mice and bugs that sometimes plague other facilities. There was absolutely no trace of rodent droppings or bugs anywhere. There are dollies and movable stairs available to make it easier to get your stuff in and out, and I really liked that there was a loading bay in the back of the building where you can pull your car in and unload directly onto a dolly for easier maneuvering. It was GREAT not to have to double park on the street or circle the block to find street parking. The security there is great, when you get your key you get a code so you can come in and out anytime, and I liked that you can set the code yourself so it's easy to remember. I've been back several times to add things to our unit and each time the manager is personable and greets me familiarly, and the whole place just has the feel of a small, local business that really cares about its reputation and customers. Finally, they have other services as well - bike storage, mailboxes for rent and package receiving. I asked a lot of questions about these services, and was really happy to find out that we don't have to sign a contract for any specific time for any of them, we can add or subtract whatever we want as needed. Which means if we want to utilize their bike storage services just for the month of December when our apartment is crowded with guests in and out for the holidays all month we can, and then not be locked in, and the same with package reception, since we don't have a doorman. All in all, I'm super happy with this place, and happy to recommend it.

My husband and I were transferred to this CubeSmart Storage Facility, five years ago, after the…read moreclosing of the CubeSmart Facility on Tillary Street in Downtown Brooklyn. This is a secured "great" facility. We love the Manager, Jahnah and all of her staff, who are very friendly, courteous, professional and always available to help, with resolving any situation that you may encounter. The facility is very clean, even the rest rooms, along with the areas around the storage units. We appreciate that the facility is brightly lit, making it easy to find your way around. We love that the facility has a great security system, even in the elevator, where you need to input your code to gain access to your particular floor. The prices for the units are reasonable and the hours of operation work well with any schedule. WE DEFINITELY RECOMMEND THIS FACILITY!!!

My wife and I were fortunate enough to find this storage facility about 10min walk from our…read moreresidence. Living in the city with such small Living space these storage facilities are vital and this one is always a pleasure to visit . It's quite and clean and the hours of operation work with our schedule.

I recently moved my belongings across the country, and after great communication on the phone (…read morewith Khalil) I chose this facility to store everything. It can be worrisome to imagine arriving to New York after all that time, money, and effort only to discover that what you were told isn't so once you get there. What a relief it was to roll up and find the place to be genuine. Khalil assisted me. He was very friendly, helpful, and professional. He made the process seamless. If you're moving to New York or need to store your things, you can expect a good experience here and at a fraction of what it will cost you to store anything in Manhattan.

Unfriendly property manager Lanzo Wallace. Under new…read moremanagement this place changed. Change the rules of a operation Have to leave this storage facility and find a new one cheaper and cleaner. II recommend it to all of you moved from this facility CubeSmart provide better service and cheaper

In the past week, I have used these guys twice…read more I initially needed to find a company that could haul away trash from a 5 story townhouse on the Upper East Side. Lots of miscellaneous things, including multiple mattresses, heavy wooden tables, couches, etc. I needed a professional and affordable company that could show up the next day. This wasn't my home, this was an asset that I manage for work. It was imperative for me to get this done right because I had people to answer to. Not all of the furniture fit thru the doors, so these guys had to take a lot of it apart. They worked quickly, were super friendly, and the price was truly a deal!!! I was impressed with how careful they were removing things. It is so easy to mess up floors, walls, etc if things are removed carelessly. By the time they were done, their entire truck was jam packed (see pic). These guys treat the project as if their working in their own homes, which is why I hired them a second time to come clean out my apartment in Brooklyn as I was moving. I needed a heavy bed frame thrown out, a 2 piece couch, 2 glass patio tables, 2 dressers, a small table, along with miscellaneous trash in a few garbage bags. Trust me, it is easier to hire someone to do this instead of trying to coordinate throwing all of this out via street trash. Hauling it down is hard, breaking it up is even worse, but making sure santitation takes everything and avoiding tickets is close to impossible. Use these guys, you will not regret it!

These guys were great. The workers were thorough and efficient and the truck hauled away quite a…read morelot. I've used them a few times already. Their initial estimate (after sending a picture of my junk-filled garage) was exactly what I was charged. Another job cost me less than expected. I'm in the process of cleaning out a house for sale, so I'll be calling them again in the future.