I cannot recommend MOOvers more. Incredibly professional and efficient movers who made the move…read morefeel seamless. They arrived 10 mins early and finished with time to spare working tirelessly. 3 MOOvers moved our three bedroom bedroom apt down 2 flights of stairs to our 3 floor condo. Their leader had an excellent eye and all of them worked Incredibly hard to safely and quickly move a large number of heavy assorted pieces in sometimes tight corridors with effectively no scuffs or marks on our walls or floors. If you need a mover in the Chicago area, they will get it done expertly! Their rates seemed incredibly reasonable and they actually worked so quickly that they charged less than their estimate as it is billed by the hour!

Best moving company I've used! Professional, friendly, and very experienced. They handled all…read morefurniture and boxes with care. They took apart my bed frame and reassembled it at my new place. Same with my TV. They removed it from the mount and remounted it at the new place. Ruben, Anjel, and Fabrisio were my movers. They were speedy and extremely organized! I highly recommend this crew! Other thoughts: Moovers is locally owned and I recommend you always use a local business.

This is a review of our experience and is written to avoid some of the pitfalls I've read from…read moreother reviews. #1 Be thorough - For the most part, you are paying per square foot of space on the truck. They are planning out that truck, and the staff to move it, based upon your numbers. If you have even 2 more boxes then estimated for, it causes an issue with space and the price you'll pay. In our case, I provided the measurements for everything we were shipping and added a couple extra boxes to my estimate for good measure. #2 Read the documents. In the case of breakage / damage. Not only did I get the insurance information early, the gentlemen on the morning of our move went over it in detail. Basic included insturance is at $.65# That doesn't cover much of anything. Additional insurance is available to purchase. Yes, I know it sounds kinda shady, but they do not hide the coverage or the cost of it. #3 Be nice. The people showing up for the move are people with a job. They get paid the same regardless of any issues. Have some waters available, be polite to them and appreciate the back breaking work you had no interest in doing yourself. #4 - Be prepared. We had all the boxes stacked in one room and everything cleaned out ready to go. It made it so much easier to count the boxes out and left room for them to prep up our furniture with moving blankets they provided. Also, clear space for them to get in and out without tripping over stuff. If you are living in an apartment buiding as we were, try and reserve space for thier truck. In the end, our move from Wis to Florida went pretty much spot on. Our price was our qouted price. Nothing was damaged, Both teams were very professional and friendly. I only wish they had a way to track our shipment on line so we knew were it was in the process.

Disaster. On a move to Texas sometime enroute all boxes were broken into and raided for valuables…read more At unloading electronics were (the ones that made it) dumped into a single large box. Several boxes didn't make it. Military award displays were smashed and the medals cut out. Their insurance company offered $30 for over 2000 dollars in damages. Go with a brand name for a move.

listen, this place is a corporate owned dump. The people that work there are partially brain dead,…read moreand look at you like you are trash if you ask for their help with anything. I have never experienced a lazier human in my life than the little dude with the dreads. Maybe he was dropped as a baby. Anyhow, they raise the prices all the time and the units are absolute trash. The same month they raised the prices this last time they tried to sell me rat infestation insurance. What are you spending our money if you are not controlling the rats already?? I would either avoid at all costs, or keep your stuff there for the shortest amount of time possible. Trash people, trash facility, and some corporate overlord getting rich on it all. Disgusting.

Brittany W. was very informatjve, helpful and kind! I really like this place, very glad to have…read morefound you guys.

Do NOT use this place. Found LOTS of rodent droppings all over my storage unit after paying over…read more$200/month for almost 5 years. They commented on my Google review (the first I ever wrote) to call, but never called me back again so it's clearly all for show. Completely unsanitary and received nothing from them in return, despite all the money lost and furniture ruined. If I could give it 0 stars I would.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 4500 W Grand Ave is no exception. Our Chicago storage facility offers a large selection of unit sizes with convenient options like climate control. Located near W Grande Ave and N Kostner Ave, we're trusted by neighbors in Hermosa, Austin, Humboldt Park, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

The most unprofessional and least helpful staff. They do not answer the phone. Have waited over 48…read morehours on an update on whether they were able to transport my U-pod. They never called with an update, I had to initiate all contact. I had to take off additional days of work. I also had to pay for additional nights at a hotel. My moving support had to change their flight and eventually just fly back due to the lack of communication. The only suggestion was for me to pay more for their mess up.

AWFUL. AVOID AT ALL COSTS…read more I Had a confirmed and prepaid reservation for a hitch installation. Showed up on time and was told I did not have a reservation. When I showed them my confirmation email and gave the reservation number, the manager (Jackie Jimenez) said that my reservation was for two days earlier. When I showed her the correct date, time, reservation number, and receipt for payment, she only stated, "Well, we didn't do that. There's nothing we can do." Needed the hitch for a trip I'm leaving on tomorrow. Now I'm screwed.

Had an awesome experience with the Professionals. Moved from a 2 bed condo in Chicago to a 3 bed…read morehouse in the western suburbs. Lalo and his team showed up on time, did a walkthrough of our condo with us to understand what items were to be moved, what to be extra careful with etc... The worked quickly and with care. Once we arrived at the new home they made quick work, putting furniture back together in the correct rooms, staging furniture how we wanted and always doing so without complaint and respectfully. They ended up moving quicker than expected and came in under the estimate that was provided which was an awesome surprise! 100% worth the cost of hiring movers and would recommend them to anyone!

Horrible experience. I explained the critical necessity for the date and time of the move and then…read moreafter receiving confirmation they changed the time without asking me and then cancelled the reservation. Unprofessional and irresponsible. Luma who made the reservation is a liar. Zero stars would be more accurate.

My Son and I rented a storage unit at this facility and we recently had a horrible experience with…read morebed bugs we left reviews and somehow they were deleted no wonder they have 4.6 stars on their page I wonder how many negative reviews they have and delete them. Their facilities are very dirty and their OH door doesn't work properly

Until my new house is ready, I decided to put all of my furniture & belongings in storage. I did A…read moreLOT of research in the Chicago area & this was a perfect fit. Bill A, GM, was incredibly kind, professional, helpful and put all of my fears at ease when I rented my unit. It's huge, spacious, super clean, well lit, perfectly temperature controlled, which covers all of my art. The elevators are ginormous, super sparkling clean and always available. They have a huge double loading dock & carts on the ready to assist any move! And for a true Marshall Field's girl, I was thrilled to learn that this facility was an original warehouse for MF, a Chicago landmark!!!

Stash-It was a lifesaver for our group! I hosted a work event in Chicago that ended with a Cubs…read moregame, and Carlos (the owner) made luggage storage so easy. They came to our event location, picked up everyone's bags, and stored them just a couple blocks from Wrigley. Totally worth the cost for the convenience--and it was a huge relief for those who had to leave early for flights. Highly recommend Stash-It for any group visiting Wrigleyville!

From the owner: Travel lighter with Stash-it. Whether you're catching a…read moregame at Wrigley Field or exploring Chicago’s vibrant neighborhoods, we’ll take care of the heavy lifting. Stash-it.com is your local luggage logistics partner—offering secure drop-off at our Main site near Wrigley, plus flexible pick-up and delivery services anywhere in the city. We’re here to make your visit smoother, lighter, and totally hassle-free.

Customer service was terrible. I waited in an empty lobby for ten minutes. Someone shows up. No…read morehello, no thanks for waiting. I get a blank look. I get it. I don't want to be here on a rainy Saturday morning either. I say "Good morning! I have a truck reservation." He nods. That would still be a three star experience if it weren't for the U-Haul app. It kept crashing. It wants constant location access. Once the rental process starts I had to agree to their biometric data terms of service, submit a selfie, scan my drivers license, AND provide a personal reference or passport info. I'm sure my personal info will be leaked in the near future. Throughout this digital adventure the staff was entirely unhelpful. I gave up and thanked the guy for his time. I realize it's unfair to review the app and the location, but I don't have an alternative here. I'm powerless against the U-Haul brand. I'll hit the App Store reviews next. Now I gotta spend my time getting U-Haul to delete my PII and deactivate my account.

Literally the worst customer service I have ever had. We rented a truck from Uhaul, agreed to a…read moreprice and were asked to bring a hitch to another state as a favor to Uhaul. This location took over an hour to get us the truck. Overcharged us by more than $200 for the rate. Charged us insurance which we did not agree to. Charged us for the hitch which we were taking as a favor to Uhaul. Marked the gas amount wrong and then we ended up being charged for gas even though we took a photo of the gauge as soon as we picked up the truck. I have been trying to get my money back for 48 hours. I have wasted 7 hours of my life calling UHaul who keeps saying they need to contact this location to get it approved. Beyond frustrated and would NEVER recommend this location to anyone

Service is amazing and the team here are all very friendly and knowledgeable. Their selection is…read morethe largest in Chicago. I went in looking for a crazy box size for a project that was six months in the making and finally found it here with their A1 customer service. The value is incredible and very reasonable. If you're like Me and you're looking for something unique or just looking for a good value on a lot of boxes come by and see the team here at citation they're amazing. Please note that this place is a big warehouse with the entrance around the side. So, walk up to the door, on the side of the building, and knock. The guys are inside and they are all waiting to help you with your project/business goals.

This place is perfect if you are moving and need a variety of sizes and a bunch of boxes. They…read morehave every size box ( and I mean every) you need and they even have move kits based on your apartment size ( 1 or 2 bedroom). The kits include boxes, wardrobe boxes, tape, paper, and bubble wrap. The rates are way better than Uhaul and the quality is incredibly better than half prices boxes store. Shout out to Jacob for amazing customer service. It is always nice to shop local and Citation does not disappoint. We will always use them for any of our box needs.