I am an out of towner and needed my windshield replaced before I head back to Washington. They fit…read moreme into their schedule were prompt and very professional. The price was right also as my insurance did not cover it but it was still more affordable than any place in town.

I had to replace my window due to my car being broken into. Defender helped make an unfortunate…read moresituation into a great experience. They came to my place of employment to replace it and it looks brand new. Rob was awesome he called ahead to tell me he was on his way, he was kind and professional and the glass was all cleaned up. From the schedulers to the easy payment at the end, it was all perfect. Highly recommend

The entire experience with them was just great no problems getting it on time letting them take…read morecare of the rentals was beautiful. There's nothing more I can say except I would use them all the time if I need them and I would recommend them to anybody especially women who have to do this alone.

Excellent service. Fast response Always kept me updated and…read morerepairs done on time. Highly recommend

Great response w/ competitive pricing. I ended up going through w/ our Insurance provider, but…read morewould've used Defender based on value alone.

These guys were great replacing the windshield on my SUV. From the first call they were courteous…read moreand communicative. They showed up prompt wearing masks and did the work at my house in under an hour - and also had a better price than others. I definitely recommend Defender!

I have taken my car to CARSTAR on multiple occasions and have not been let down. Cody and his crew…read morego above and beyond to get the job done. They offer unbeatable prices and maintain constant communication on what is going on and give you options on what you can do. I'm far from being a "car guy", so trusting someone to work on my car isn't easy, but Cody and the guys at CARSTAR have definitely earned my trust from their great work and customer service. After reading this I realize it sounds a lot like an advertisement, but I have a hard time choosing different words to get my point across. Fact of the matter is...just go to CARSTAR. (It still sounds like an advertisement, doesn't it?)

My fiance stopped in last week to have my replacement mirror painted on my nissan they were able to…read moreget it done and ready to go the very next day. They even offered to install the new mirror for me. The guys at the shop are very professional and genuinely good people. I HIGHLY recommend using them for any body work you may need! Will be using them again in the future!!

My car was repaired after being hit in a parking lot, and if I didn't know that already, you…read moreprobably couldn't convince me the car had the damages it did. On top of that, everyone at Gerber is incredibly personable and kind with excellent customer service. They even vacuumed my interior, which is no small task, given I'm a mom with two dogs who shed their fur like crazy; my car hasn't been cleaned inside in an embarrassingly long time! The cherry on top was the offer to return my rental for me. I couldn't be happier with my experience, and plan to return for future services.

My vehicle was in an accident and I asked AAA to tow to GERBER. I've had positive experiencing in…read morethe past with this location, however based on their lack of customer service, it's best to steer clear. I was able to be serviced by North Olmsted Auto Collision located at 28415 Lorain Rd North Olmsted, OH 44070 (2 miles further on Lorain) and they gladly received the towed vehicle despite they're busy schedule.

I took my truck there to get undercoat they called later in the day to say it was ready went to get…read moreit and after I paid for there services that were done I left went down the street pulled in a parking lot to check it out and Bam what do u know They scratched my brand new truck 6 months old I opened my passenger door and there was this scratch about almost two inches long by the plug where they put the undercoating in.Im sure they knew about it and just think i wouldn't catch it.so now they have in convenienced me.Yes they will fix it but it probably won't look the same like coming from the factory. I would not recommend them.

I took my Lincoln Continental to Ziebart to have the non existent factory window tint , tinted . I…read morewent with the managers recommendation on the tint color. Ziebart did an excellent and professional job . I didn't know Ziebart offered this service until a son in law told me he had his truck windows tinted at Ziebart , North Olmsted . I would recommend Ziebart for all of their services.

Zay is very helpful and knowledgeable and does amazing work , I would highly recommend him for…read morewindow tint !

Zay was very knowledgeable about everything I needed to get done and showed he has plenty of…read moreexperience. Would recommend and will come back if I need anything else.

Very prompt and professional installation of my front windshield. Dwayne explained everything to me…read moreand he got the job done in about an hour. Highly recommend this location for auto glass repair/replace. Thank you Dwayne!

I am a field service technician on forklifts. I travel all over the state on a daily basis, from…read morecustomer site, to customer site. My service van is the key to my success and day to day operations. I contracted with Safelite to replace my windshield due to large cracks spanning across it. They were supposed to come to my shop in Amherst to complete the work. This company will not schedule for a set time, rather a window of time, mine specifically being from 2pm-5pm... That's fine, I'll just pretty much write off my entire billable afternoon to wait at the shop for them to show up. Early in the morning the day of the scheduled installation. I received a call from their service tech advising me that he was "super busy" and wanted to know if I could reschedule for the morning. I told him that I could not, I am already working at a customer in Cleveland and I will need to stick with the scheduled time frame. The tech sounded agitated and told me he would just then have to "roll with the punches and make it work". I called him back about 20 min later and offered him the location of my next customer in Cleveland and advised him he could do the install on their site while I worked. He refused and said later today is what he will do, still with an aggravated tone. I end my billable day at 1:00pm and drive back to my Amherst shop to wait for the tech and do other tasks while I wait. I called the tech at 2pm to advise I was at my location and was told to be patient. Fast forward to 4pm, the tech calls to advise me that he has miraculously found a scratch in the windshield slated to be installed in my van. I was told there wouldn't be a replacement available until Monday and I would have to reschedule for the same time window on Monday. I'm sorry, but I don't believe a word of it. If it was that easy to inspect my windshield prior to arrival then it should have been done in the morning when he loaded it into his van. The techs desire to reschedule in the morning and subsequent aggravated tone tells me this was his excuse to get out of doing the work as scheduled. Contracting this repair with Safelite has now costed me lost billable hours and I am left with no choice but to reschedule. I cannot and will not do business with a company that is going to cause me such great loss of billable time. I do NOT recommend Safelite for any commercial account. We have over 150 vans fleet wide and have had numerous scheduling and reliability issues with this company. I will be scheduling with a different provider, not Safelite.